Virgin Media Outage Report in Redruth, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jackretro
(@Jackretro4) reported
@virginmedia Hi yes I have a complaint number was told I will get a call back for an emergency install yesterday nothing happened. So until I receive the call and install I will continue to deter people from vigin
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succubus
(@Tiigerrlily) reported
@virginmedia I have but nothing shows :( unfortunately l, seeing a lot of people on down detector saying that they’re having issues too, it was fine 3 days ago but now it’s really unstable and I’ve changed nothing. Have tried resetting to no avail!
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Robert Beasley
(@RobBeasleyPhoto) reported
@virginmedia been trying to cancel my Broadband since 17th November when I moved out. No one has replied to me and as such I have been billed for a months use I haven't needed. The home we are moving to isn't currently covered by virgin.
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💙
(@nsnoefc1) reported
@virginmedia My broadband is slow. An engineer didn't turn up last week and I've had a complaint closed without it being resolved.
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David
(@mutley69) reported
@virginmedia Checked as soon as went down 2 different times to be fixed yesterday now stating 12 today .... will this time shift who knows #poorservice
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Richard Cross
(@Richard32204819) reported
@O2 @GoodThingsFdn @virginmedia Not impressed with the lack of customer service
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Serenaya Carrin
(@SerenayaCarrin) reported
@virginmedia Hi there. No they did not. They told me that the issue is not enough to trigger network engineers to look at the area. It hasn't been reported by others even though it's entirely possible that it is affecting others too but due to intermittence on upload specifically (1/2)
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Beccie Stevenson
(@BeccieLS) reported
@virginmedia Still down.
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Hammer Toes
(@154PinkFlags) reported
@virginmedia Day 6 of no TV service and intermittent broadband from ‘the nation’s most reliable network’
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J.Taylor-Grove
(@taylor_gro1) reported
@virginmedia morning, no landline service for me today, but service status is normal. I have posted on the forum but no response yet