Virgin Media Outage Report in Redruth, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Redruth, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Penryn |
Internet | |
| Helston |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Now Hear This
(@NowHearThisUK) reported
from
St. Ives, England
better and better. 6 months of problems and @virginmedia quibble over compensation so now with arbitrators. Now just saw my mobile bill and i’ve been charged £55 for being on hold for the guts of 1h55min trying to sort out their mess. Just fantastic. Thanks @virginmedia
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jill adelus
(@jilladelus1) reported
@virginmedia So like a bleedin idiot i comply. Oh hello online asked me2📞 see how my complaint's processing.U know letter i sent FOUR MONTHS AGO 29th Oct '21 & i've had NO RESPONSE fromU. oh did get a little DEBT DEFAULT letter from @Advantis AFTER i'd VERBALLY CONTRACTED WRITTEN Bill info
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jill adelus
(@jilladelus1) reported
@virginmedia No Cameron a WEEK i've been trying to get a MANAGER because Alex told me ONLY a MANAGER could activate a £55. recontract from £141.with NO Sports or kids what MY ORIGINAL COMPLAINT FOUR mths ago resolved on. Btw i had 10 DISCONNECTS pre Alex & then didn't know u PREMIUM CHARGE📞
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Chloe
(@its_coco_do) reported
@virginmedia Of course I have, it wasn't much of a "fix" however
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soph🦦
(@soph_atkk) reported
@virginmedia no because i’m quite keen not to spend another minute longer on the phone to you than it takes to get my handset delivered !!! i’m trying to cancel and reorder but even that is proving to be a nightmare
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𝗕𝗹𝗼𝗼𝗿
(@alexbloor) reported
@virginmedia You have not addressed your lying yet. I want to see you retract the false statement that "all other companies" do this sort of thing. They do not. This is a very poor image you are creating.
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Kemi
(@shitkemisays) reported
@virginmedia See that is the Answer of your company, disappointed customer service
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Chrisdfsnow
(@Chrisdfsnow) reported
@virginmedia @live_laugh_lyds Same issue here, its been like this since Saturday at least
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Simon P A Gadd
(@s_gadd) reported
@virginmedia very poor service awaiting installing of your whole package today and noone has shown up 8-1 called your team but as I didn't have the details you needed (never sent) I can't even find out if your turning up still or not Waste of my time. Very bad service
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Faz Azim
(@AzimFaz) reported
@virginmedia mate i'm getting 5mbps on a wired connection can't do jack **** with that speed, it's like using adsl all over again
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Luke Birkin
(@LukeBirkin89) reported
@virginmedia I’ve tried calling but can’t speak to anyone as I haven’t got a virgin phone number yet and never received an account number