Virgin Media Outage Report in Redruth, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Redruth, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Helston and Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
Total Blackout | |
| Newquay |
Internet | |
| Hayle |
Internet | |
| Hayle |
Internet | |
| Truro |
Wi-fi | |
| Camborne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Trishs mobile hair
(@TRIMATINES) reported
from
Camborne, England
@virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Now Hear This
(@NowHearThisUK) reported
from
St. Ives, England
better and better. 6 months of problems and @virginmedia quibble over compensation so now with arbitrators. Now just saw my mobile bill and i’ve been charged £55 for being on hold for the guts of 1h55min trying to sort out their mess. Just fantastic. Thanks @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rafi
(@RafiCOOD) reported
@BsportJoshh @GGrad_ @virginmedia im down 700 quid doing kill bets with big g cus grads net is down
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guyhatton
(@guyhatton) reported
@virginmedia I’m out the country and my mobile is not working. 789 does not work. How can I get this fixed? (Your online chat support has also dropped me and is not responding.)
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Barry Henderson
(@B_W_Henderson) reported
@virginmedia 3 weeks ago I requested a new remote control, after 2 weeks, I enquired again was told would have to wait another week. I put in a complaint which was closed without reference to myself
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Jane Tattersall
(@Jane373) reported
@virginmedia everything has gone down, tv, phone, broadband! What's happening? #fedupofthisrubbish
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voidifbroken
(@24hrs12hrs) reported
@virginmedia I still do not see the problem highlighted in the app. I used to see the jobs raised in the past. Can you please advise?
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Kazzer Morningstar Turner 🏴🏴☠️
(@Angeldust1604) reported
@Consumer4You @FlowersEnglish They must have bloody good credit histories I got turned down a few month ago with virgin media and my credit isn't that bad above 590 xxx
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Tahir Farooq
(@tahirfarooq2010) reported
@virginmedia raised a conplaint via text on Sunday and was not resolved. Advised a 48 hour timescale for a manager call back. Has not happened, i am soo sick of your recent service
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Grad
(@GGrad_) reported
@BsportJoshh @virginmedia **** virgin media always have problems thankfully have Sky aswel but i cant play on my console cos i use different lines for PC/Console
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KJ
(@BhoysOnToure) reported
@virginmedia is the internet / wifi down in the “north of Ireland”? Please help! My router is just flashing red!!
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Kaneyy 🇬🇧
(@ShaunKaneyy) reported
Having really bad packet loss and constant dips in the discord server? Anyone else have that problem with @virginmedia in the northwest?