Virgin Media Outage Report in Redruth, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Now Hear This
(@NowHearThisUK) reported
from
St. Ives, England
better and better. 6 months of problems and @virginmedia quibble over compensation so now with arbitrators. Now just saw my mobile bill and i’ve been charged £55 for being on hold for the guts of 1h55min trying to sort out their mess. Just fantastic. Thanks @virginmedia
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Hennessy
(@JTRBootroomer) reported
@VirginMediaIE I've been on hold for 30 minutes waiting for technical support. You've upgraded my account but not activated new services... I've now no services at all. Well done. BRAVO. #SHOCKINGSERVICE # virginmedia #onholdtoolong
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Scot Heyes
(@ScotHeyes) reported
@virginmedia customer service is woeful!!! On hold now for nearly 40 mins!
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please
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𝕃𝕒𝕣𝕒
(@laraglennie) reported
@virginmedia Yeah that’s what is said every time. I’m still paying full price for a substandard service. Between each outage I have intermittent service but whenever I call they say it’s fine. How to I make an official complaint? I want out of my contract.
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LokusT 🇪🇺
(@SilentLokusT) reported
@virginmedia I was issued with a Super Hub 4 (which worked for about 7 hours and then randomly broke down), and yes, I have notified the cancellation team, yes.
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MattWithoutFear
(@mtichbon) reported
Meanwhile new customers are being offered FIVE TIMES the broadband speed I have at three quarters of the price that I'm currently paying. Way to go, Virgin, thanks for making me feel like a valued customer for the last decade plus. #VirginMedia #Monopoly (2/2)
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ProjectionistRob
(@ProjectionistR) reported
@VirginMediaIE NO TV, NO BROADBAND, NO PHONE you won't send the technician back out to fix the issue. DON'T GET VIRGIN MEDIA PEOPLE, they're a mess, but you bet I'll be fully charged on my next bill when it's hasn't worked for 2 days now.
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Josh
(@verbes444) reported
@virginmedia ill check next time it gets bad, thanks
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DJGaryBaldy
(@DJGaryBaldy) reported
What the ACTUAL ****? My broadband bill with @virginmedia has gone up £6 since last month.... I think I need to make a phone call on Monday I can't afford nearly £40 a month for Broadband
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Arun Chaubey
(@arunkchaubey) reported
@virginmedia Hi, I’ve moved house, and services are activated to start on 28th June, but not started, told after 7 days that Virgin Media need to replace underground cables, I’ve no clue when services would be up again. Need urgent help as my work is being impacted.