Virgin Media Outage Report in St. Ives, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in St. Ives, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St. Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near St. Ives, England
Latest outage, problems and issue reports in St. Ives and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Tom
(@TomReek17) reported
from
Mullion, England
@DoyleesTheJack @virginmedia Couldn't recommend BT enough mate. Super quick, and provide a very good customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Worsfold
(@simon_worsfold) reported
@virginmedia Really sorry I don’t want your Apologies. Want I want is out of my contract that isn’t fit for purpose in my house. Again all you have done is say sorry for your company’s lack of good customer service maybe @ofgem will start looking into how poor your services are.
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Hugh Southey
(@HughSoutheyQC) reported
@virginmedia It is the same message as before: No signal. Check antenna connection. She spoke last night to technical support and was told it seemed to be a problem with her cable and she needed to speak to level 2 technical support.
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Chloe James
(@Llanitasoul) reported
@virginmedia We have others open that still haven't been resolved: C-0901211079, C-0501211780, C-101220562, we've not been contacted about any of these. We have another big complaint from 2 years ago that we're still waiting Resolution from.
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LadyLeveret © ™
(@LadyLeveret) reported
@virginmedia I would like the world to know about some APPALLING #customerservice received from a so-called manager yesterday. I was trying to get a problem resolved that I first raised on 6th March (the very day I became a BRAND NEW Virgin Media customer) and asked why it was
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charlie
(@missingFlorida2) reported
@virginmedia No it’s ok thanks I will give it a miss. I have completed a complaint yesterday online although apparently that can take weeks to be resolved, I have tried the support line and my stress rocketed due to me being unable to understand them.
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Robert Grieve
(@robert_grieve) reported
@virginmedia 1/2 Broadband connection constantly dropping, signal black spots in most rooms, line fault on phone and cannot watch recorded programmes. A long list.
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AnnieActually
(@anniebresh) reported
@virginmedia When you suggested it! Had already turned the router off and on 3 times before that. Please help!
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Ellis Templeton
(@templeton_ellis) reported
Can’t even do any work as Virgin Media is a bag of shite and never works
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🏆x19 ⭐️x6 🌎x1 🔥
(@karlseasman) reported
@virginmedia Hello, I have tried all of the tips for the last 14 days since I started my services. Unfortunately I still have error messages on your tests but no help from the call centre. At what point will they call me to help? At the point I can’t work from home so need to go back to Sky
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Sian Kimberley
(@SianKimberley) reported
@virginmedia Hi, I am trying to cancel my sim. I can’t call from my phone as the sim is inactivate (apparently I was sent a new one but I wasn’t) so the old one no longer works but I’m still being charged. I need to cancel yet can’t call to do this.