Virgin Media Outage Report in St. Ives, Cornwall, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in St. Ives, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St. Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near St. Ives, England
Latest outage, problems and issue reports in St. Ives and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Now Hear This
(@NowHearThisUK) reported
from
St. Ives, England
better and better. 6 months of problems and @virginmedia quibble over compensation so now with arbitrators. Now just saw my mobile bill and i’ve been charged £55 for being on hold for the guts of 1h55min trying to sort out their mess. Just fantastic. Thanks @virginmedia
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Tom
(@TomReek17) reported
from
Mullion, England
@DoyleesTheJack @virginmedia Couldn't recommend BT enough mate. Super quick, and provide a very good customer service.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bibi
(@blightybibi) reported
@virginmedia why is your customer service so bad? So far 45 minutes on the phone. Transferred to 4 people. None of whom seem to know what’s going on! It’s just tiring.
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Thomas Adamson
(@ThomasAdamson86) reported
@virginmedia am I ever going to have TV and Broadband put back on!! Been down since 4.40pm yesterday now
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Calvin Betton
(@Calvbetton) reported
@virginmedia I’m sure they are assigned to other customers. But still a week to get an appointment, without any internet, for a paying customer is totally unacceptable.
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COMMUNITY B ENDER👠👠🦚🦚🦚
(@APESHIlT) reported
I hate this house the Wi-Fi never reaches my room like wtf virgin media is trash
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Cynical Old Me
(@IckleSoldier) reported
@PlayStationUK any idea when the issue between PlayStation Network and Virgin Media will be sorted? Apart from Virgin Media saying they have passed data to yourselves, we've had no further information for several days. A bit of customer service would be appreciated.
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JELgoblinO ඞ🎃
(@JeloLeaks) reported
@virginmedia @idriselba fix yo ****, idk how its legal for you to **** up that many times with the packet loss
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Captain 1971
(@davidtrnr1) reported
Apps are ****! Virgin media app is **** , British Gas app is even shitter . Sort ya apps out or don’t have them ! Just saying @virginmedia @BritishGas
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Kevin Taylor
(@kedster70) reported
@virginmedia So… the saga continues. I tried your forum, signed up and filled it all in… they send you a link to your email to authorise… erm that’s my issue I can’t access emails. So I phoned again. Spoke to a a very helpful guy who unfortunately couldn’t reset my password as my email is
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Maria Lane
(@butmummylane) reported
@virginmedia is your customer service normally this bad or is this the usual way you treat new customers . Not happy with the service you have given my elderly mother
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Valk
(@Valkera93) reported
@clygro Virgin media gigabit advertises 52 megabit upload like wtf is that ratio?