Virgin Media Outage Report in St. Ives, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in St. Ives, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St. Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near St. Ives, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Helston.
| City | Problem Type | Report Time |
|---|---|---|
 Helston |
Total Blackout | |
| Hayle |
Internet | |
| Hayle |
Internet | |
| Camborne |
||
| Redruth |
Internet | |
| Redruth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near St. Ives, England
Latest outage, problems and issue reports in St. Ives and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Now Hear This
(@NowHearThisUK) reported
from
St. Ives, England
better and better. 6 months of problems and @virginmedia quibble over compensation so now with arbitrators. Now just saw my mobile bill and i’ve been charged £55 for being on hold for the guts of 1h55min trying to sort out their mess. Just fantastic. Thanks @virginmedia
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Tom
(@TomReek17) reported
from
Mullion, England
@DoyleesTheJack @virginmedia Couldn't recommend BT enough mate. Super quick, and provide a very good customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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robert leigh
(@dobsterrock) reported
@virginmedia Have you got a timeframe of when the issue is fixed please
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𝗕𝗹𝗮𝗰𝗸 𝗦𝗵𝗲𝗲𝗽:
(@AB1ackSheep) reported
@LeanneLowe88 @damien_99 @virginmedia Guildford is down #virginmedia
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Kurtis
(@Kurtis74101171) reported
@virginmedia My internet is now down has been for 3 days and the engineer is saying its down everywere what is going on some people work from home
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LK
(@LaurenKetchley) reported
@karentomkins5 @virginmedia Looking at social media is a nationwide thing! Someone said there should be a resolution by 8.35pm tonight :/
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Yewatt
(@yewatt) reported
@virginmedia To be fair, I’ve had years of fast trouble free broadband + TV. This is the first time in my memory the tv gone down like this. Try talking to sky customers about their internet and tv experiences. It’s lots worse. Never an issue getting hold of someone when I need. Sky lot worse
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Richard - Entrepreneur & progressive 🇨🇦 🇵🇸
(@Montrealbloke) reported
@Alomgrr @virginmedia I know. Sorry, working fine in Montreal. So is TV. Guess that doesn't help!!!
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John
(@GrumpyPandaF1) reported
@virginmedia Hi,no problem,yes I am for about 12 Months now. It's only scam calls I seem to get since I signed up. Unless prearranged with a real Company.
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Beth Ridpath
(@BRidpath) reported
@virginmedia Clapham SW4 TV down....
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Pamela Waddell
(@pimm129) reported
@virginmedia At least someone was able to report it. I couldn't get thru on the phone and the website is down.
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Ian Hartley
(@hartpedal) reported
@virginmedia Absolutely amazed at folks reaction. "Why don't they tell us whats wrong", "website down as well", " Can't get through to helpdesk" It's obviously a major problem affecting lots of customers. How many people do you think they employ to answer the phones? Just let them get with it