Virgin Media Outage Report in St. Ives, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in St. Ives, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St. Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near St. Ives, England
Latest outage, problems and issue reports in St. Ives and nearby locations:
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Tom
(@TomReek17) reported
from
Mullion, England
@DoyleesTheJack @virginmedia Couldn't recommend BT enough mate. Super quick, and provide a very good customer service.
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Now Hear This
(@NowHearThisUK) reported
from
St. Ives, England
better and better. 6 months of problems and @virginmedia quibble over compensation so now with arbitrators. Now just saw my mobile bill and i’ve been charged £55 for being on hold for the guts of 1h55min trying to sort out their mess. Just fantastic. Thanks @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Mark77uk) reported
@virginmedia @virginmedia where should I start! 6mths of deteriorating speed & drop outs. I’ve turned off, turned on, unplugged, reset, hard reset, had technicians try to fix it and been told a modem has been “ordered”. I’m paying for 350mbps and getting 20-30mbps if I’m lucky #fedup
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Paddy O'Byrne
(@paddy_obyrne) reported
Hi @virginmedia Is it common practice for your agents to refuse to log a formal complaint? Then disconnect when you ask to speak to a manager? Another 45 minutes wasted. A response would be greatly appreciated.
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Jadd Grace
(@JaddGadd) reported
@virginmedia trying to get through all day and just keep getting passed around to different people, an engineer was supposed to install today never turned up and now someone in your chat is saying we chose self install this is incorrect, please help.
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Alan Wright
(@alsalfsdad) reported
@virginmedia I have just had a long call with another of your colleagues and he took all the details and said he would pass me onto the complaints department. Then the line went dead. I have sent a written complaint but have little faith it will be dealt with
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Alan Wright
(@alsalfsdad) reported
@virginmedia My uncle has been charged for Sky Sports even though he didn’t order it. I have been told he cannot be refunded. I tried to cancel his package. Astonishingly your colleague ignored my request and sent me details of his new contract which he didn’t agree to
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Darren Green
(@Leythdaz) reported
@virginmedia Service status is that it doesn’t work ,maybe it’s the annual £3.50 price hike providing a non super service. I’m getting onto sky just can’t be bothered anymore . just sat staring at a screen with s101 this is every single week there is something wrong.
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Christine C
(@Conuggy) reported
from
Manchester, England
@virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks
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Tonio
(@officialTonioE) reported
@virginmedia why are you down AGAIN?
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stephanie obyrne
(@stephbabe86) reported
@virginmedia Sorry weve called that number several times with no resolve...is the mobile number for complaints and someone who can actually help...or do you have an email for the complaints team this maybe easier
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SheridanDesigns
(@SheridanJolly) reported
@virginmedia Hi having some issue with connecting to my broadband for 3 weeks now keep it keeps coming on and then going and I’m a student so isn’t handy at all and been trying to contact you guys rang you guys but there no way to actually speak to anyone and don’t know how to access livechat