Virgin Media Outage Report in St. Ives, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in St. Ives, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St. Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near St. Ives, England
Latest outage, problems and issue reports in St. Ives and nearby locations:
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Tom
(@TomReek17) reported
from
Mullion, England
@DoyleesTheJack @virginmedia Couldn't recommend BT enough mate. Super quick, and provide a very good customer service.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Now Hear This
(@NowHearThisUK) reported
from
St. Ives, England
better and better. 6 months of problems and @virginmedia quibble over compensation so now with arbitrators. Now just saw my mobile bill and i’ve been charged £55 for being on hold for the guts of 1h55min trying to sort out their mess. Just fantastic. Thanks @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oscar Choi
(@Oscar_Choi_) reported
@virginmedia How many times do I have to go around this circle before someone can actually help me?
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Conway 👨👩👧👦🏡
(@Conway_NE) reported
@virginmedia No the whole estate is back on, but it keeps dropping off we’re not entirely sure we have a long term fix. There is an engineer supposed to be coming to my property on Monday but this is unnecessary and a complete waste of time. The only issue we routinely have is poor WiFi.
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Jessica Carroll
(@JessCarrollActs) reported
It’s a hub issue (it’s not) book a technician.They can’t come for a week. Cancelled the technician, it’s a network issue. Network issue fixed. (It’s not. 3 flats with no wifi). It’s a hub issue book a technician. Cancelled the technician, it’s a network issue…etc @virginmedia 😡
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David
(@Aethiral) reported
@virginmedia -it talks about advertised speed vs normal speed. Pre contract says between 505-545 and the contract says between 506-544. But both contracts say the same M500, WiFi Pod and wifi max service.
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Jessica Carroll
(@JessCarrollActs) reported
@virginmedia There weren’t for ages. Which was the problem. WE were telling you it wasn’t a hub issue. Days later you said it was a network issue. Then you said it was fixed when it wasn’t so any issues stopped showing up. But it’s not fixed. Now you’re admitting it’s a network issue again.
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia I've managed to get it to reset finally, so whatever issue was niggling seems to have been resolved. Might still need a new router at this rate but will keep an eye on it. Shouldn't need this much work to keep it running (thankfully I'm somewhat tech savvy)
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Chris Bell
(@Frakbuddy) reported
from
Dundee, Scotland
@virginmedia The connect app is suddenly working again so it seems like a connected issue.
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Raggycat Rattyman - 🐭🐱
(@Ragdollcatman) reported
@virginmedia The main issue is that I get weird stuff going on with the TiVo box where I need to unplug it and plug it back in because it's either lost signal (turn it on and nothing) or it's lost audio (I have a soundbar connected to my TV)
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Saadoon Atif
(@SaadoonAtif) reported
Worst possible customer service from @VirginMegaKSA, no reply to the emails, Dahran store closed for 6 months now, have requested to allow to use the gift card online, but no support whatsoever. @Virgin @virginmedia
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Warren Speed
(@WarrenSpeed1) reported
@virginmedia 🙄 already have… over the course of 8 months. Spoke to O2 who have told me there are ongoing issues in this area. Was offered to leave my contract as you couldn’t fulfil my contract it but in order to do that, I would have to pay £600 towards my handset before you could cancel.