Virgin Media

Virgin Media Outage Report in Mullion, Cornwall, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mullion, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mullion and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mullion, Cornwall, England 09/18/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mullion, England

Latest outage, problems and issue reports in Mullion and nearby locations:

  • TomReek17 Tom (@TomReek17) reported from Mullion, England

    @DoyleesTheJack @virginmedia Couldn't recommend BT enough mate. Super quick, and provide a very good customer service.

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from St. Ives, England

    better and better. 6 months of problems and @virginmedia quibble over compensation so now with arbitrators. Now just saw my mobile bill and i’ve been charged £55 for being on hold for the guts of 1h55min trying to sort out their mess. Just fantastic. Thanks @virginmedia

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Melocan61 Melocan (@Melocan61) reported

    @virginmedia So all I need to do is paying the full amount on the bill and then sit down and wait till you refund me? If you do not, I will try to call your customer service which approximately answers in an hour:) or I can reply your tweets and you can act like helping me again on twitter.👏

  • HuseyinYKCS Hüseyin YÜCEKAYA (TR) / Hussein HUGEROCK (EN) (@HuseyinYKCS) reported

    Thank you #virginmedia for shitting in my day. I have been trying to just cancel my account with #virginmedia and being transferred from one department to another which is wasted my day with a stupid tape record for more than 1 hour every time. Adding the call screenshot.

  • 52Wolf Nina Sinclair 💙 (@52Wolf) reported

    @virginmedia why am I receiving numerous calls telling me that my service is going to be cut? When I question the callers (obvs not UK based), they hang up on me? I can't block the numbers as they're coming up private. Also, I'm having massive wifi issues with linked devices.

  • mrmaginnis stephen maginnis (@mrmaginnis) reported

    @virginmedia hello i'm awaiting a refund and recurring reduction on my monthly bill and have been for two months. been on hold an hour to two different departments who can't help. who do i call to sort this i can't afford any more inflated bills to come out

  • suzy1978 Suzanne Franklin (@suzy1978) reported

    @virginmedia The customer is always right... I think we know better than you if our service is working properly we are the ones who have to put up with it. £130+ a month for something that doesn’t even work as it should!

  • NeilCarter82 Neil (@NeilCarter82) reported

    @virginmedia I’d just like to say I think your customer service is a disgrace. You bring out a new User Interface (360) and then only roll it out to customers on the most expensive package. Your existing UI is garbage and streets behind Sky. Your customers have waited patiently....

  • clio_ambler Clio Ambler (@clio_ambler) reported

    @virginmedia Just as bad! Wifi just gone again in the middle of a school lesson and working. I hope my account will be recompensed accordingly

  • johnharris1969 John Harris (@johnharris1969) reported

    @virginmedia your automated broadband testing service has just cut off my internet. Please help

  • jess_hillyard J H (@jess_hillyard) reported

    @virginmedia absolutely so disappointed with customer services, over 3 hours spent on various phone calls with zero results or help... live chat telling me to call and phone lines telling me to use live chat! Shambolic.

  • BjayzusBob Bob Mór (@BjayzusBob) reported

    @VirginMediaIE .@VirginMediaIE Thank you, I got a helpful email from you last night, which gave me a number to call. I did, and a young man named Aaron sorted everything out for me. That said Virgin Media really need to fix their communications problems out; we customers don't like it!