Virgin Media Outage Report in Camborne, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Camborne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Camborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Camborne, England
Latest outage, problems and issue reports in Camborne and nearby locations:
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cornish events (@cornisheventing) reported from Redruth, England
@virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract
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Sophie Sweatman (@sophsweet) reported from Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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cornish events (@cornisheventing) reported from Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Now Hear This (@NowHearThisUK) reported from St. Ives, England
better and better. 6 months of problems and @virginmedia quibble over compensation so now with arbitrators. Now just saw my mobile bill and i’ve been charged £55 for being on hold for the guts of 1h55min trying to sort out their mess. Just fantastic. Thanks @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jen (@JhanJeny) reported
@virginmedia Phone switched to VOIP today and now no internet. Related issue? Message on website says wait 24 hours to see if it comes back on. Ridiculous!
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Sam. (@__sxmk) reported
@virginmedia YOUR CUSTOMER SERVICE IS A JOKE, IVE CALLED UP 3 TIMES SINCE WEDNESDAY AND NO ONE CAN GET ME A MANAGER?!
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Ricky Roo Sanders (@RickyRooSanders) reported
@virginmedia It's not acceptable, this has been ongoing since April, virgin confirmed with me yesterday. They should know what is happening. It's just excuses each time. Now I have to wait 72 hours for a response to my complaint. I seriously do not recommend virgin right now.
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Aaron Gallagher (@AaronGa61291255) reported
@virginmedia No thanks, it's just your standard internet is down day. I got advised to get technical help so when it went down again I have arranged an engineer(not cancelling this time) Online help follows the standard template of lights/reset/service status so obviously nothing resolved.
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Nicola hardingham (@H3Nicola) reported
@virginmedia That doesn’t help either doesn’t answer my questions and doesn’t answer why 2nd time a engineer hasn’t came
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Ricky Roo Sanders (@RickyRooSanders) reported
@virginmedia hi, I am due to get connected on weds. But you have just cancelled on me, this is the second time. The first time they notified us on the day. This is not acceptable. The agent I just spoke to has raised a complaint, but I'm not happy with this at all.
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Rachel Thomas (@UnbredFormular4) reported
@virginmedia How do I do that? The day I first tweeted I wasn't even able to log into my account as apparently there was an issue
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LisasLondonLife (@lisaslondonlife) reported
@virginmedia Your outage seems to be fixed but still no signal to my Tv and wifi overall extremely sketchy! I don't understand how for a higher spec I'm getting worse coverage!
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positive vibes pls (@cc8746969) reported
@virginmedia how do I access live chat? WiFi been down all day and when I call only get an automated message saying “reboot your box”
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Stuart Latham (@StuartLatham65) reported
@virginmedia Sale m33 area social media all complaining about poor service over past few weeks so it’s an area issue that apparently virgin customer service not interested in