Virgin Media

Virgin Media Outage Report in Porthtowan, Cornwall, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Porthtowan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Porthtowan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Porthtowan, Cornwall, England 03/02/2026 10:15

March 02: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Porthtowan, England

Latest outage, problems and issue reports in Porthtowan and nearby locations:

  • TRIMATINES Trishs mobile hair (@TRIMATINES) reported from Camborne, England

    @virginmedia why is it so difficult for you to stop emails going to me for the last 3 years that are not me, I do not have a virgin media account and never have, yet on reporting to you numerous times it hasn’t stopped.

  • sophsweet Sophie Sweatman (@sophsweet) reported from Falmouth, England

    @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia Basically I took out a sim only being told I could upgrade after 3 months that was 11 months ago. So when my contract is up in feb how do I cancel it as other providers will give me the contract

  • cornisheventing cornish events (@cornisheventing) reported from Redruth, England

    @virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from St. Ives, England

    better and better. 6 months of problems and @virginmedia quibble over compensation so now with arbitrators. Now just saw my mobile bill and i’ve been charged £55 for being on hold for the guts of 1h55min trying to sort out their mess. Just fantastic. Thanks @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • elperkinsx ella perkins (@elperkinsx) reported

    @virginmedia @samfendermusic WIFI IS DOWN IN THE WHOLE OF THE SOUTH WEST SORT IT OUT RN I WAS IN THE MIDDLE OF AN OVERWATCH GAME

  • Lee79324666 Lee (@Lee79324666) reported

    @virginmedia Entire service seems to down, online service sites show huge issues yet online @ virgin media you are showing nothing??

  • lemonsq66 Sweet Adeline (@lemonsq66) reported

    @NamalskUk @virginmedia That's right - I've had no service for a couple of hours. Plymouth UK.

  • PeteinExeter Peter Miller (@PeteinExeter) reported

    @virginmedia the worse service providers ever!!

  • bobstar3233 bobstar3233 (@bobstar3233) reported

    @virginmedia total outage in plymouth for 2 hours so far, call up bussness issues they owe up and say theres a network issue but why say there is no issue if you look online?

  • Jabbs Jonathan Burrows (@Jabbs) reported

    @virginmedia services down in Plymouth. Widespread? ETA fix?

  • martinhales99 Martin Hales (@martinhales99) reported

    @LittleK8TG @virginmedia Much better than the service checker.

  • baldylocks54 David Edwards (@baldylocks54) reported

    Come on @virginmedia, sort it out, there's Tory MPs down this neck of the woods missing out on some serious #tractor research tonight!

  • PHJ_MGF Paul Jones (@PHJ_MGF) reported

    @virginmedia @MikeLiddle2 You provide a service really? Which 5 minutes of the day are you actually contactable then? Every time I have an issue there is never anyone about to deal with it, you say you're closed or never respond to messages or tweets to @virginmedia so what magical way do we use?

  • poliverdavidson penny oliverdavidson (@poliverdavidson) reported

    @virginmedia broadband down yet your system check states everything is fine no appointments available for 7 days