Virgin Media Outage Report in Porthtowan, Cornwall, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Porthtowan, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Porthtowan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 20: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (58%)

2. 

   Wi-fi (18%)

3. 

   Total Blackout (11%)

4. 

   TV (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Porthtowan, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Truro.

City	Problem Type	Report Time
Truro	Total Blackout	one month ago
Newquay	TV	5 months ago
Newquay	Internet	7 months ago
Truro	Internet	10 months ago
Penryn	Internet	one year ago
Newquay	Internet	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Porthtowan, England

Latest outage, problems and issue reports in Porthtowan and nearby locations:

• Sophie Sweatman (@sophsweet) reported 3 minutes ago from Falmouth, England

  @SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.

• grannyluvsdub (@grannyluvsdub) reported 41 minutes ago from Porthtowan, England

  @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Joe Day (@Jo3Day) reported 4 minutes ago

  @virginmedia I don’t believe I’ve been out of OX11 postcode since issues started however I don’t believe others have had issues, making me believe it’s possibly a problem with my phone itself?

• Nuclear (@_Clean_Nuclear) reported 4 minutes ago

  @virginmedia And even here your "cut n paste" help continues

• Joe Day (@Jo3Day) reported 4 minutes ago

  @virginmedia experiencing issues with my iPhones 4g, not sure whether it’s my phone or issues with the network?

• Sam H (@Etw_public) reported 6 minutes ago

  @virginmedia Chat says "We'd like to continue this conversation on WhatsApp." I don't use/want to use WhatsApp and shouldn't be being forced towards a 3rd party service like that for customer support & currently paying twice what new customers do 2/2

• emma adkins (@emma_adkins33) reported 8 minutes ago

  @virginmedia No I'm not ringing for a fourth time, you can contact me! I've cancelled the direct debit due to the fact you took a months payment in aug for a service i had already cancelled and under no circumstances will you be doing it again!!

• Jake (@Jake48678630) reported 11 minutes ago

  @virginmedia I’m not wasting my time with the link thanks. Will find another provider. Thanks for the help

• EmmaLouise (@emmalouise78) reported 16 minutes ago

  I am so angry right now with how I am being treated by @virginmedia that I have made a complaint. Guess what my reference number is!!! Nothing, the space for this was blank. You can't even let me people make complaints without messing me about. This is an absolute joke.

• Bam Bam (@SaffsAI) reported 17 minutes ago from Bradford, England

  Why companies like @virginmedia use WhatsApp support I do not know. The system makes you wait an hour, if you don't respond in 10 minutes, it kicks you off the chat just to make you wait again

• Mark Lewins (@marklewins) reported 19 minutes ago

  @virginmedia Hello. Having followed the instructions to switch to Wifi Max, there are 2 issues; 1. The VM Connect App cannot be installed on any phone in my house. All running Android 12. So that test cannot be done. 2. We have powerline boosters (free) from VM. Can we swap...

• Nuclear (@_Clean_Nuclear) reported 20 minutes ago

  @virginmedia My only options are CICAS or OFCOM. There is no central point to have issues resolved. None of your staff seems to have the ability to coordinate a resolution without passing me from call centre to call centre. I'm embarrassed to have ever recommended you.