Virgin Media Outage Report in Porthtowan, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Porthtowan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Porthtowan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Porthtowan, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Newquay |
Internet | |
| Hayle |
Internet | |
| Hayle |
Internet | |
| Truro |
Wi-fi | |
| Camborne |
||
| Truro |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Porthtowan, England
Latest outage, problems and issue reports in Porthtowan and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Thompson
(@neil_thompson) reported
@virginmedia can you check is there's an issue in TS19 7rg? Neither me nor my wife can get a stable connection...seems to be lagging badly.
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Kevin
(@Kevaru1974) reported
@virginmedia Yes the point is how can it go up £50 and then go back down to £2 less
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claire liddy
(@Liddy_GaGa) reported
@virginmedia But I don’t have a new provider I just want to cancel the contract
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Dave Watson
(@UnisonDave) reported
@virginmedia have devised a whole array of ways to drive customers mad. A complaints system that sends you around in circles to systems that don’t work. You can’t speak to a real person but there are plenty of staff to make unwanted sales calls. Massive fail!
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Stuart Edwards 🇺🇦🇺🇦🇺🇦
(@edbowski) reported
@virginmedia Been there, done that. Reset the box blah blah blah. Your service this past 5 days has been appalling. Ranging from slow to no speed. But your handy website tells me there is no issue. Getting sick of this.
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alexa 🦇
(@alexaarrose) reported
@virginmedia @LondoSpark I have the same problem. 3G almost everywhere and yet there’s a 5g mast outside my work. Been awful signal the past month
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David James Currie
(@dj_currie) reported
@virginmedia I don't have an online account, I'm not a virgin customer. I was thinking of switching so had a look at your website and been bombarded with calls ever since!
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Lesley Godwin
(@TaliTheTiger) reported
@richardbranson Can you please teach your Virgin call centre staff some manners. They three times a week despite having no virgin media, tell them this, and they hang up with no apology. For a big brand, you shouldn’t need all the cold calling!
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Neil Thompson
(@neil_thompson) reported
@virginmedia Cheers guys, you really need to update your online checker... It always says there's no issue.
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Nick Woods
(@MookieDog) reported
@virginmedia It’s ok. Just found the adapter you guys sent me, I filed it away as I haven’t used a landline for 10 years. I’ll post it out to my folks. Thanks for your help today.