Virgin Media Outage Report in Porthtowan, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Porthtowan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Porthtowan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Porthtowan, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Newquay |
Internet | |
| Hayle |
Internet | |
| Hayle |
Internet | |
| Truro |
Wi-fi | |
| Camborne |
||
| Truro |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Porthtowan, England
Latest outage, problems and issue reports in Porthtowan and nearby locations:
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Now Hear This
(@NowHearThisUK) reported
from
St. Ives, England
better and better. 6 months of problems and @virginmedia quibble over compensation so now with arbitrators. Now just saw my mobile bill and i’ve been charged £55 for being on hold for the guts of 1h55min trying to sort out their mess. Just fantastic. Thanks @virginmedia
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CAL ROSCOW
(@calroscow) reported
So @VirginMedia is down across SE1 and the latest update is that it'll be fixed by 10am tomorrow morning. That'd be over 24 hours without internet. I've been using a @VodafoneUK mobile router that I have for camping all day. Makes you wonder how long cabled providers will last.
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psytcp
(@psytcp) reported
@virginmedia @FineWordsWeave VM you know that your response is unhelpful at best, patronizing at worst. Why don't you try to improve your communication skills since you can't improve the quality of your service?
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Azeezat of Fine Words Weave Pod
(@FineWordsWeave) reported
@virginmedia There is a known issue in my area, there have been several, more fool me for renewing my contract with yourselves. I consider this an opportunity to find a more reliable service. It’s not worth it, especially considering the costs and constant interruptions to functionality
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Andy
(@sangenjayauk) reported
@virginmedia internet down from this morning in SE1, status page said would be fixed by 12:45pm today. This has now jumped to tomorrow morning! Any update would be appreciated as to why…Thank you
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Kareem Kazeeem
(@KKazeeem) reported
@82ladyK @virginmedia I strongly recommend @milletoolx, he help me recover my account within 30mins. He his an expert in recovering of hacked/blocked/suspended/locked/disabled accounts.
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Kev K
(@KevKelly14) reported
@virginmedia I’ve told you before I’m NOT phoning that damn number ever again. I’ve just got back from the hospital and I have another appointment there this afternoon. If i get time tomorrow I’ll try your link chat.
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Maira Moscardini
(@vraimentdesolee) reported
@virginmedia Well, according to your service status page looks like it’ll be an entire workday lost. Is it really getting back to normal only tomorrow morning?
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Baby Yoda’s no.1 fan
(@elreago) reported
@virginmedia what’s going on with my broadband? Postcode SE3 7QQ. Been without internet since about 8:30am…. and my area is terrible for mobile data signal so I’m more or less living in the Stone Age at the moment.
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Goldie
(@goldie_64) reported
@virginmedia Please can someone help me connect to Steven
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Jack Evans
(@Jack4Evanss) reported
@virginmedia Yes, 9.10am on 16/7/2021. Why such a long time long? I know it's not your fault but this is shocking service.