Virgin Media Outage Report in Porthtowan, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Porthtowan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Porthtowan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Porthtowan, England
Latest outage, problems and issue reports in Porthtowan and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Now Hear This
(@NowHearThisUK) reported
from
St. Ives, England
better and better. 6 months of problems and @virginmedia quibble over compensation so now with arbitrators. Now just saw my mobile bill and i’ve been charged £55 for being on hold for the guts of 1h55min trying to sort out their mess. Just fantastic. Thanks @virginmedia
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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biggy balboa
(@bashir971) reported
@virginmedia You could have done a lot better than you did.. The only reason I didn't cancel is bcos virgin broadband is better than my other options.. At the moment!
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Dabooka 🇺🇦
(@Dabooka) reported
@virginmedia @callumshowells @joshsmithhosts I take it if Virgin are sponsoring the show we can expect delays in transmission, lipsync issues, digital artefacts and when we try and turn over you'll force us to continue watching as we signed up for 18 months?
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Pooja Arora
(@PoojaAr32762875) reported
@virginmedia How soon someone is going to get back to me? You guys never come back!!
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p a z
(@pxzpazpxz) reported
@virginmedia can you at least tell me which buttons to press to get to a human that can cancel my account? 🫠 or offer me a live chat? you do that for hearing customers all the time I’ve seen your replies to ppl
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Claire Kavanagh
(@ClaireKavanag19) reported
@virginmedia your chat function on line is not working! Click on "chat" and does absolutely nothing!
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CLR
(@christinerimmer) reported
@virginmedia I've just stayed on hold to speak to you then I got hung up on when your rep tried to transfer me to installation department, can you help me on here please
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Moh randera
(@MohRan9) reported
Another day and another outage @virginmedia. Substandard recycled sh3 classed as "new".Going through the whole we are running our tests thing everyday yet no solutions offered.Not sure what I'm paying for,time for @BT or @CityFibre.no service=breach of cntrct
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Silverfinger
(@theRealRayThomp) reported
@DebbyHallett_LD @SueSuezep @virginmedia I ran an online connectivity test with Virgin Media recently and it picked up a fault. I was able to book an engineer visit at a time suitable for me and he put in a brand new router for me. My only issue with Virgin is the monthly cost, but it does cover very fast broadband.
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Promises Rust
(@PromisesRust) reported
@virginmedia I have a signed notice letter. I tried to courier it to you, but your partial address prevented this. As a good customer, I therefore asked for a full address. You refused. I offered to email or dm it. You refused. Account holder tried whatsapp too- 5 hours call terminated.
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G
(@GhisJolly) reported
@virginmedia I can't as my landline which would be free to call from, as I pay for the ability to call such a number, is not working!!!!! As I have no wifi connection.