Virgin Media Outage Report in Porthtowan, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Porthtowan, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Porthtowan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Porthtowan, England
Latest outage, problems and issue reports in Porthtowan and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Now Hear This
(@NowHearThisUK) reported
from
St. Ives, England
better and better. 6 months of problems and @virginmedia quibble over compensation so now with arbitrators. Now just saw my mobile bill and i’ve been charged £55 for being on hold for the guts of 1h55min trying to sort out their mess. Just fantastic. Thanks @virginmedia
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Sophie Sweatman
(@sophsweet) reported
from
Falmouth, England
@SumayyaBfd @JustMeBeingMe4 @virginmedia I would recommend Utility Warehouse as they provide discounts for more utilities and other sustainability things and their customer service are really responsive, even during lockdown.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ethel novocaine 🏳️🌈
(@lordofanywhere) reported
@Lshire_Laird @Langvout14 @virginmedia They never do what they say they’ve done. They’ve made an error with my contract and it took me 3 months to fix it, and I’m not yet sure it is completely fixed.
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The Lanarkshire Laird
(@Lshire_Laird) reported
@virginmedia I’ve been told it’s been ordered today but I have now written confirmation from them yet. The 2 previous people said an email confirmation would follow but never did so I’ve basically been sitting in every day waiting. I am now furious in case you haven’t guessed.
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Lee
(@Discorus) reported
Honestly @virginmedia please sort you customer services out. It should not be this hard to upgrade to Sky Sports UHD without entering into a new 18 month agreement.
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Niall Thomas
(@niallthomas) reported
@virginmedia any issues in Dublin 7? No service at the moment
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Chantelle Newton
(@chantelle_ukccf) reported
@virginmedia letter today informing me of £144 A YEAR price rise yet you are discontinuing out of home wifi. Not only that, from April 2024 price rises are RPI rate PLUS 3.9%?! Nope! Bye bye from this loyal customer!
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Sarah Myers | Writer and Poet
(@TaysunBerry) reported
@virginmedia Whenever I try to work it out, it ends up with me still paying more than my existing plan, and I'm just at the limit if what I can afford. I would need my price to remain the same for me to stay, and that is never an option.
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Kel Savin
(@KelSavin) reported
@virginmedia I can’t remember my account details and no longer have my account active on the mobile app!! How can I get anyone to help?
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Jennifer H
(@Jennife89130256) reported
@virginmedia Just made SAR for myself under GDPR legislation while on a call started 9.55am lasting 23mins 30sec. Your advisor refused to acknowledge my request & put the phone down on me. I am now asking for this request to be acknowledged & actioned. Thankyou
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Diana Voynova
(@DVoynova) reported
@virginmedia Can I please have a direct link to raise a complaint? And don’t tell me go on the website when you know very well that link doesn’t work!
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asleep
(@BigSexyJeans) reported
@virginmedia not yet but i’m still on the phone with this support fella, he is lovely and trying very hard and deserves a raise