Virgin Media Outage Report in Crantock, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crantock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crantock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (40%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Crantock, England
Latest outage, problems and issue reports in Crantock and nearby locations:
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cornish events
(@cornisheventing) reported
from
Redruth, England
@virginmedia hi I took out a sim only nearly a year ago in the promise I could upgrade after three months that obviously didn’t happen, it’s up on 19/2 do I need to cancel with you or will it cancel automatically
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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alan doyle
(@doylealan) reported
@virginmedia hi just about getting sick of your internet problems it’s happening all to often now can someone DM me please
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Keely Carter
(@KeelyCarter10) reported
@virginmedia This is a link to customer services, do I select billing? Just to reiterate customer services had already been approached.
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Grim
(@GrimlockePrime) reported
im honestly getting fed up with your tech support phone team @virginmedia I have been asking for 2 weeks now to have an engineer booked to come out and check the SNR on my junction box and replace my super hub 4 because its faulty and they are still refusing to a disabled person.
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Joseph Beckett
(@Joseph_Beckett1) reported
Well, according to openreach website they have no plans to upgrade my area to FTTP and Virgin Media have no plans either so it’s not really a solvable problem. It’s alright though I’ve only got 3 and half hours left, on about 87GB done currently
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Jordan Smith
(@JordanSmithYNWA) reported
@virginmedia can you tell me if there are issues in the L11 area in Liverpool? My internet won’t work again
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia My internet is still down more than 24 hours now this is ridiculous
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Shane
(@AwonMoor) reported
@virginmedia I checked it is rating everything is ok. However the service is definitely down. Can you help provide some answers. As I’m working from home and this is unacceptable.
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Helen Limbrey
(@helenlimbrey) reported
@virginmedia please advise how we can talk to a person not a bot - phone + chat online no good. Paying for 350mb and consistently getting under 20mb. WFH x2 and this means we currently cannot do our jobs. Extremely frustrating trying to get hold of someone?! Please help ASAP.
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Simon Goodyear
(@simon_goodyear) reported
@virginmedia You are penalising me for moving house to an area which Virgin Media can not supply a service! Disgraceful.
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Grim
(@GrimlockePrime) reported
@virginmedia about 60 seconds ago when the person said he was going to "transfer" me and they have just hung up on me for the third time today Im honestly getting extremely annoyed here the disrespect your overseas support staff give me due to my disability is digusting.