Virgin Media Outage Report in Crantock, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crantock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crantock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crantock, England
Latest outage, problems and issue reports in Crantock and nearby locations:
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Coxy
(@CoximusPrime1) reported
@virginmedia broadband down yet again in the SM7 area. This 'service' you're providing is getting abysmal and no longer fit for purpose.
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Garethg
(@Garethg1982) reported
@virginmedia cv6 6gs internet down again tv freezing again what is going… this is happening every other day get it sorted… and please don’t ask me to do the usual checks I have done it 😔
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Paul Fenton
(@PaulFen60088158) reported
@virginmedia why is your service so appalling in the wa3 area. Internet and tv down again!!!! It flashes on for a minute and then stays off. Really not good enough
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Gavin Jones
(@Maver1nk) reported
@virginmedia Hi, I have been trying for months to get someone from Virgin to remove offensive graffiti on a VMbox outside my house. Can you help?
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Naomi Smallwood
(@Naomi_Smallwood) reported
@virginmedia @fierce_unicorn This was not communicated at all and shows real disregard for your broadband only customers. Given your constant price hikes and service outages, there's no reason to stay with you any more. Time to go elsewhere.
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Karen
(@Kazb1) reported
@Bobs420Bobs @virginmedia @Ofcom It's constant issues with them, fed up of being told to check local status when already told them it shows no issues but I'm certainly not alone so not my equipment. Charging extortionate prices for not providing any service is extremely unacceptable
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Sharon green
(@shazgreen69) reported
@virginmedia tv and broadband down AGAIN! engineer booked for FRIDAY! and have been told £25 charge if no one home, yet we will have no service for 6 days without any hope of refund. Absolute joke. Shopping around for a new provider ASAP.
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Sharon Williams (she/her)
(@SharonWill8) reported
Hi @virginmedia despite ending contract, have been sent full bill. Replied to email to say DD cancelled. Logged in and account says I've left VM (but still full invoice). What's app option says to add VM to start conversation but doesn't say how to add. Can you help?
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Craig Dredger
(@CraigDredger) reported
@virginmedia Hello nobody turned up to fix my cables on Thursday would like to reopen my complaint
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Rosie Ogle
(@rogsie) reported
@virginmedia my service has been temporarily disconnected- can someone reconnect it as I didn't ask for it to be disconnected?