Virgin Media Outage Report in Crantock, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crantock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crantock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Crantock, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Newquay |
Internet | |
| Truro |
Wi-fi | |
| Truro |
Phone | |
| Truro |
Phone | |
| Redruth |
Internet | |
| Redruth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crantock, England
Latest outage, problems and issue reports in Crantock and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Bandeen
(@bestevermassage) reported
@virginmedia Hello, thanks for your reply. I was advised to actually write a physical letter about the issue, which I posted, and that's why I'm putting the message up here, as no joy. The cable is NOT buried underground either which I didn't think was custom and practice after May '22.
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Elizabeth Mechan
(@Libalis76) reported
@virginmedia really disappointing that your website is down with 3 hours left of your black Friday sale.
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ReggieGales
(@seantresilian) reported
@virginmedia your customer service is appalling. Promised a phone back to deal with lack of service for an 89 year old with sight issues & living alone. You can’t even do that. You should be ashamed of yourselves
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Fiona Simmons
(@FionaSi05717634) reported
@bestevermassage @virginmedia This happens all the time on the roof of my listed building. People get sky or somesuch installed and so £££s of damage to the slates on the roof
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kamran
(@kamran_3) reported
@virginmedia We were promised the fastest speeds when we decided to get our broad band from yourselves, but honestly, it’s dreadful, can someone please do something about it? Everyday it cuts out and even when it’s working it slow and laborious!
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Rutmyheed
(@Rutmyschleed) reported
@virginmedia I’m trying to order a new broadband package but the website repeatedly goes down when I try to search for availability? Is this a known issue? How long are the Black Friday deals still available?
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Rachel Murphy
(@RahRah0405) reported
@virginmedia I was sent a quick start kit which doesn't work so an engineer is due out on Saturday. I want to set a new account for my husband and I don't expect to wait 60 days when I haven't signed or have an implied contract.
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Howard Martin 🇺🇦🇪🇺
(@HJMKent) reported
@virginmedia My bill due to be paid be next month left Netflix subscription off - customer services didn't understand the issue & just said I had a subscription but Netflix said they would disconnect if it wasn't paid! Made formal complaint who just said contact customer services! Awful!
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Shannon Davern
(@Shannon_davern) reported
@virginmedia internet has been intermittent for hours now, service check in the area isn’t working and we can’t change our wifi password to try and login and see if we have issues. What is going on?
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Eleventy8to9
(@Eleventy8to9) reported
@virginmedia How can I escalate this please as clearly nobody has a clue what’s going on and I’m getting nowhere I have no heating without broadband and need it fixed asap The number and website change between yes there is an issue to No there isn’t every time I check