Virgin Media Outage Report in Crantock, Cornwall, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crantock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crantock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Crantock, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Newquay |
Internet | |
| Truro |
Wi-fi | |
| Truro |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crantock, England
Latest outage, problems and issue reports in Crantock and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Balkwill
(@danbalk) reported
@virginmedia has for to be the worst broadband, wifi ever. Cannot wait for BT to be available. Useless. I had BT at old address and the Hub was a thousand times better. Signal was more stable and so on.
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Granitebeard Thundercock
(@Granite_Beard) reported
@virginmedia Hi - your service is sucking particularly hard at the moment. It’s been going off for hours at a time on my area since 22 Oct. Can you please tell me how to get money off my stupidly high bill to make up for it?
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#Books and Wine
(@BookAndWine1) reported
@virginmedia But someone was out 3 weeks ago. And said nothing needed to be done... and now 5 days before you are installing the Internet. There is a construction issue...
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Lala ❄️
(@TearsMightDry) reported
@virginmedia been trying to upgrade due to our contract ending. Been trying to set a plan up all week and not gotten anywhere. Now all of our services have been cut off. Help? All we wanted to do was change our plan and now have nothing.
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Rev
(@NeilRevell2) reported
@virginmedia Yes I’m going through the virgin uk link. Like I said I sat on the phone for an hour with support. They’ve talked me through everything including resetting my password. Like I said it’s been a”a known issue for months. Have you gone into the community forum?
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Claire Neaves
(@neavesclaire) reported
@virginmedia The irony is we left Virgin after months of struggling with poor connectivity and trying to get a better service. We are both keyworkers and were trying to carry out telehealth and run a social services team during lockdown. Really really poor experience with your company
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Aidan Magrath
(@aidomagoo) reported
@virginmedia Ok joint bill payer. I don’t use wired so it’s irrelevant. I didn’t take out your service to have Ethernet cables running around my house so why do you keep asking about Ethernet speed? This doesn’t mention wired or wireless for the minimum acceptable speed does it?
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💸
(@matteygee) reported
please fix your internet @virginmedia
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hwkay_
(@hwkay_) reported
@virginmedia this is sad. Internet has been down since 10am, still not up.
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jayden
(@nameisjayden) reported
@virginmedia I’ve put new sim in same problem