Virgin Media Outage Report in Crantock, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crantock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crantock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Crantock, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Total Blackout | |
| Newquay |
TV | |
| Newquay |
Internet | |
| Truro |
Internet | |
| Newquay |
Internet | |
| Truro |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crantock, England
Latest outage, problems and issue reports in Crantock and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Arshia Riaz
(@arshiariaz) reported
@virginmedia Welll my update is no internet all day! Customer service only pick up sales calls they don’t help existing customers
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paul mcvey
(@ptmv69) reported
@virginmedia Just been on the phone for over an hour and a half trying to sort my problem out only to be cut off while waiting to get transferred to another department Is this what u call good customer service? Disgraceful
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Paul Schofield
(@oliversdadster) reported
@virginmedia No. Have you made the automatic loss of service payment as per @Ofcom regulations?
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Lauren Price
(@Priceypea) reported
@virginmedia hey guys! I’ve just tried to get through on your phone line and keep getting number isn’t working! It’s the 0345 454 1111. I need to cancel my contract during a cooling off period! So I can’t really wait much longer!
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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edwina ferguson
(@edwinaferg) reported
@virginmedia Yes I have done that. There were reported problems this morning but not currently
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia All the customer service people I've spoken to (by mobile phone) have been very nice and tried their best with tests and notes on the file etc. The work on cabling seems to be a law into itself and repeatedly tried & fails, as far as I can gather, to though that is only surmise.
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Ryall
(@Ryall579) reported
@virginmedia My Virgin Broadband is not working but can i call you on 0345 454 1111 no as it wont even ring... can I use your chat facility no because it just loops through troubleshooting... At this point cancelling my DD and moving to a new company is my best option!!!
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Matt Reeves
(@mattreev3s) reported
@virginmedia A Twitter handle along the lines of viginhimedia has tried to contact me to get the details of my card as if they are going to help me
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia I think it's a standard engineer visit to address the broadband outage. We're hoping it won't lead to another cycle of cabling attempts, although I understand that things have to take their course and hopefully get there in the end.