Virgin Media Outage Report in Newquay, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newquay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Newquay, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Newquay |
Internet | |
| Truro |
Wi-fi | |
| Truro |
Phone | |
| Truro |
Phone | |
| Wadebridge |
Total Blackout | |
| Padstow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newquay, England
Latest outage, problems and issue reports in Newquay and nearby locations:
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grannyluvsdub
(@grannyluvsdub) reported
from
Porthtowan, England
@EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.
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Sarah Tamsin
(@Tamsininnit) reported
from
Crantock, England
@vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Patel
(@amitpateluk) reported
Shocking service @virginmedia - someone who is not the account holder was able to get our home services disconnected. We have been on the phone repeatedly since last week trying to get reconnected - was supposed to happen by yesterday but of course didn't happen. Please reply.
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Revi
(@JustRevi) reported
@virginmedia yeah, uncap my line to full speed and i'll stay and maybe offer an apology for the way your customer service treats customers who have a legit problems and not waste their single day off a week for an unneeded engineer visit that didn't fix anything. That's a start
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MoD1982 🌻
(@hashtagmodsucks) reported
Looks like Virgin Media is down again, yaaaaaaaaaaaay
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Ikram
(@Ikram_Sahib) reported
@VodafoneUK @virginmedia I've already called and recieved terrible customer service
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three raccoons in a trench coat
(@katyarose47) reported
@virginmedia I’m still getting constant calls from your sales team despite not having an account with you for 6 years now. I’ve told them this multiple times but I’m still being called. How can I talk to someone about this? I can’t login to your website because I’m not a customer
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Runilon
(@runilon) reported
@virginmedia Had problems for approx 10 hours!It says we can't see any issues affecting my postcode. Then click through as still having problems, it states there are problems with broadband. Why does it not display problems with TV & landline? When is this going to be resolved / compensated?
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William Anderson
(@willanderson93) reported
@virginmedia So we are just completely ignoring the fact that I have had 2 missed commitments from customer service and now you're just buck passing some more to a forum site. Just get the original ticket open and I'd like to be spoken to please
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Dave Winter
(@davebwinter) reported
@virginmedia any idea why my login details are not recognised? I have the correct email but your systems disagree.
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Leigh Swinburne
(@LeighSwinburne) reported
@virginmedia no internet since last night, same again 2 weeks ago. Never had this with old provider.
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David Oxendale
(@Ossie28) reported
@virginmedia There is definitely already a virginmedia connection at the house as our tenants have it (and we had it before). Am I able to place an order now for delivery of the router on 1st August and the service to start then?