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Virgin Media outages and service status in Newquay, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Newquay, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

The latest reports from users having issues in Newquay come from postal codes TR7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newquay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Newquay, England

The most recent Virgin Media outage reports came from the following cities: Newquay.

Community Discussion

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Virgin Media Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

  • Tamsininnit
    Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

  • grannyluvsdub
    grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 86treid
    Thomas Reid 🦊 (@86treid) reported

    @virginmedia yet again, sky sports red button games not working.

  • WiJayWhelan
    Jase Whelan (@WiJayWhelan) reported

    @virginmedia so 4 days later i receive this 😡Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012405802. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 12/08/2026 13:00:00

  • cochap
    Colin Chapman (@cochap) reported

    @virginmedia when do you expect to get issue sorted in the ML2 area. Virgin been down for over an hour?

  • selhurstpaw1
    Paul Wright (@selhurstpaw1) reported

    @biggle1908 Avoid Virgin Media at all costs. Call centres are overseas. Back up if you have real issues is very slow. Regular price increases. When you renew your contract, it will be considerably higher.

  • shatners144143
    shatners (@shatners144143) reported

    @anon_opin Virgin Media have been terrible recently.

  • shardon1980
    Shardon (@shardon1980) reported

    @virginmedia Issue still not fixed . your compensation is £10.34 a day . What about subscription services like Netflix etc . I’ve had to use data from my phone to work, this is unacceptable in an age where everything is WiFi. Also no contact from your team. This is a major issue in the area

  • AhmadX_Official
    It's Ahmad (@AhmadX_Official) reported

    In 2003, 68-year-old Stan Beaton said goodbye to his beloved wife, Ruby, after she lost her battle with cancer. Among all the memories she left behind, one became his greatest treasure, a simple voicemail recorded on their home answering machine, preserving the sound of her voice. For years, Stan kept the same phone service for one reason alone: he was terrified that changing providers might erase that recording. Whenever grief became too heavy, he would play the message, finding comfort in hearing Ruby speak once again. Then, without warning, everything changed. During a routine system upgrade by Virgin Media, the voicemail was accidentally deleted. Stan later described the heartbreak: "When I realized it was gone, it felt like I had lost my wife a second time." Once the company understood what had happened, they launched an extraordinary recovery effort. Around a dozen engineers dedicated three full days to retrieving a single voicemail. They combed through archived systems, aging servers and backup files, comparing the task to finding a needle in a haystack. Despite the odds, they refused to stop searching. Against all expectations, they found it. When Stan learned how many people had worked tirelessly to recover his recording, he was overwhelmed. "All those people… just to help me? I never imagined a company would go to such lengths," he said. Then came the moment he had almost given up hope of experiencing again. Ruby's familiar voice filled the room: "Stan and Ruby are not available right now. Please leave your name and number, and we'll get back to you." Tears quickly welled up in his eyes. "Amazing… absolutely amazing," he whispered. With deep gratitude, he later said: "I thought I would never hear her voice again. They gave me back something I believed was gone forever. They made an old man incredibly happy." Sometimes the greatest treasures aren't money or possessions. They're the few precious seconds of a loved one's voice memories that can comfort a heart for a lifetime.

  • Andync93
    Andrew ☺️ (@Andync93) reported

    @shaggydudley @virginmedia Awful 🙄

  • rapidlygreying
    Rapidlygreying (@rapidlygreying) reported

    @virginmedia @D4N7O Not working in swansea

  • alanholt7
    alan holt (@alanholt7) reported

    @virginmedia any idea when WiFi will be back on in bb2 5eg area? Been down all day