Virgin Media

Virgin Media Outage Report in Newquay, Cornwall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newquay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newquay, Cornwall, England 12/15/2024 06:50

December 15: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newquay, Cornwall, England

The most recent Virgin Media outage reports came from the following cities: Newquay.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewquay Internet
United KingdomTruro Wi-fi
United KingdomTruro Phone
United KingdomTruro Phone
United KingdomWadebridge Total Blackout
United KingdomPadstow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Newquay, England

Latest outage, problems and issue reports in Newquay and nearby locations:

  • grannyluvsdub grannyluvsdub (@grannyluvsdub) reported from Porthtowan, England

    @EdwardJDavey @timleunig @virginmedia Problem is that it's the same across the board. Bad Comms & ridiculous processes to blame in my limited experience.

  • Tamsininnit Sarah Tamsin (@Tamsininnit) reported from Crantock, England

    @vmbusinesshelp @vmbusiness This was not a fault. It was planned maintenance works. As a business customer I should have been informed, but I wasn't and I lost hundreds of pounds 🙃 Virgin Media have, out of kindness, refunded me £2.30 🙃🙃🙃

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • amitpateluk Amit Patel (@amitpateluk) reported

    Shocking service @virginmedia - someone who is not the account holder was able to get our home services disconnected. We have been on the phone repeatedly since last week trying to get reconnected - was supposed to happen by yesterday but of course didn't happen. Please reply.

  • JustRevi Revi (@JustRevi) reported

    @virginmedia yeah, uncap my line to full speed and i'll stay and maybe offer an apology for the way your customer service treats customers who have a legit problems and not waste their single day off a week for an unneeded engineer visit that didn't fix anything. That's a start

  • hashtagmodsucks MoD1982 🌻 (@hashtagmodsucks) reported

    Looks like Virgin Media is down again, yaaaaaaaaaaaay

  • Ikram_Sahib Ikram (@Ikram_Sahib) reported

    @VodafoneUK @virginmedia I've already called and recieved terrible customer service

  • katyarose47 three raccoons in a trench coat (@katyarose47) reported

    @virginmedia I’m still getting constant calls from your sales team despite not having an account with you for 6 years now. I’ve told them this multiple times but I’m still being called. How can I talk to someone about this? I can’t login to your website because I’m not a customer

  • runilon Runilon (@runilon) reported

    @virginmedia Had problems for approx 10 hours!It says we can't see any issues affecting my postcode. Then click through as still having problems, it states there are problems with broadband. Why does it not display problems with TV & landline? When is this going to be resolved / compensated?

  • willanderson93 William Anderson (@willanderson93) reported

    @virginmedia So we are just completely ignoring the fact that I have had 2 missed commitments from customer service and now you're just buck passing some more to a forum site. Just get the original ticket open and I'd like to be spoken to please

  • davebwinter Dave Winter (@davebwinter) reported

    @virginmedia any idea why my login details are not recognised? I have the correct email but your systems disagree.

  • LeighSwinburne Leigh Swinburne (@LeighSwinburne) reported

    @virginmedia no internet since last night, same again 2 weeks ago. Never had this with old provider.

  • Ossie28 David Oxendale (@Ossie28) reported

    @virginmedia There is definitely already a virginmedia connection at the house as our tenants have it (and we had it before). Am I able to place an order now for delivery of the router on 1st August and the service to start then?