Virgin Media Outage Report in Stonehaven, Aberdeenshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stonehaven, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stonehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Stonehaven, Scotland
Latest outage, problems and issue reports in Stonehaven and nearby locations:
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Steve Yule™
(@Yuleser) reported
from
Aberdeen, Scotland
@virginmedia There is some error at virgins end I tried to pay 12 days ago and was told I could two days later. I couldn’t! Tried yesterday and told now next Wednesday!! My phone is s paperweight!! I have the right to cancel Ofcom told me so I want my number and pac code back today.
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Steve Yule™
(@Yuleser) reported
from
Aberdeen, Scotland
@virginmedia No more excuses, no more passed from pillar to post with every excuse trying to stop me cancelling. I want both back today or I’ll be back on to ofcom. I mean which company refuses to be paid!!! Joke of a company it’s went right down in my estimations.
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Daniel McAvoy
(@danielmcavoy) reported
from
Stonehaven, Scotland
@virginmedia Not really no. Granted I know there are areas of poor/no signal on this route but it shouldn't be this bad. I seem to only get 4G in major cities/towns, anywhere else all I get is H+. Using a Huawei Mate20 Pro and has no issues with EE.
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Daniel McAvoy
(@danielmcavoy) reported
from
Stonehaven, Scotland
@virginmedia There's nothing wrong on my end. I've definitely noticed since switching to Virgin Mobile I've had much less 4G signal than when I was on EE. If I wasn't tied in with my Broadband contract I'd have switched back by now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Savage
(@MonsieurSavage) reported
@virginmedia Hello, still waiting for resolution.. the self imposed deadline you imposed for paying compensation has passed and we have nothing. This is such a ******* joke
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CloudYoshimoto
(@cloudyoshimoto) reported
@Jo3yDubz @virginmedia But but, have you restarted it? Can you put it in hub mode, everything just to prove its not your end. When its not your end..... Poof! Its fix a broken fibre or thats it... Nothing to do with the actual networks - load, routing, la la la
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Richard Bridge
(@RBridgeofficial) reported
@virginmedia Can’t look at that without signing in, can’t sign in as hackers have taken over my email account with you….
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Mike Appo
(@MikeAppo) reported
@virginmedia Service status exactly the same! There was work being done from 24th-1st on my area but assuming that finished as nothing to suggest otherwise. Sorry I have no idea what hub I am on
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Mike Moody
(@classicm) reported
from
Newcastle upon Tyne, England
@virginmedia All my tv, broadband and phone services are down. Nobody available from Virgin to help. Done all the usual checks and still off.
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Joee 🏳️🌈🇬🇧
(@Jo90callingUK) reported
@virginmedia Not bothered about compensation more bothered about service I hadn't got and needed. Contract up for renewal, second time this has happened in a few months, so I better get a good deal
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Lisa Branney
(@LisaBranney) reported
Hey @virginmedia I've been told several times that the parental controls have been turned off on my TV box, but they haven't. 3 separate complaints logged and this particular issue still isn't resolved.
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Stephen Thomas 💙
(@Mr_Yeti_to_you) reported
@virginmedia But as Matthew has stated this has been going on for a week now. This is more than just a little issue. If they are awaiting parts then just say. Taking ownership of an issue always used to be important when I worked for VM BB support in Wales.
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Pip
(@littlegreenpip) reported
@virginmedia Will there be more text updates when the issue is properly fixed, do you know? It’s in MK40 and is due to be fixed by 10. We are a bit desperate as we urgently need a connection.
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CloudYoshimoto
(@cloudyoshimoto) reported
@Jo3yDubz @virginmedia Done now, had my rant, just want them to know i hate their ******* network and the way support doesnt work when its their network and not the customer end. Hopefully will leave this year