Virgin Media

Virgin Media Outage Report in Southtown, Norfolk, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Southtown, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southtown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Southtown, Norfolk, England 08/21/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Southtown, Norfolk, England

The most recent Virgin Media outage reports came from the following cities: Great Yarmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreat Yarmouth TV
United KingdomGreat Yarmouth TV
United KingdomGreat Yarmouth E-mail
United KingdomGreat Yarmouth E-mail
United KingdomGreat Yarmouth TV
United KingdomGreat Yarmouth TV

Community Discussion

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Virgin Media Issues Reports Near Southtown, England

Latest outage, problems and issue reports in Southtown and nearby locations:

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Beccles, England

    @dunleavy138 @NOWTV @virginmedia I've never had virgin so can't really answer about them...but the NowTV box with Entertainment package seems to do for D. It has comedy, movies, Sky channels Etc., and it's no contract and far cheaper than alternatives.

  • mezzaninedoor Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Great Yarmouth, England

    @virginmedia Soooo many problems with Virginmedia at the moment. Broadband and VOIP Phone outage at moment and for third time this week!!!! Automated 150 call that just drops out when waiting for an Operator to speak to. NO EASY WAY TO RESOLVE ANYTHING!!!!!! Frustrated Much!

  • sophieroberts 𝕊𝕠𝕡𝕙 (@sophieroberts) reported from Great Yarmouth, England

    Need to change internet provider, Virgin Media are ****. Think I use my 4G more than I use my WiFi 🙄 #virginmediadown

  • Shane_Shanahan Shane Shanahan (@Shane_Shanahan) reported from Great Yarmouth, England

    @virginmedia Well I’ve changed my bank details and called several times to try pay you but the last 2 of your agents somehow couldn’t understand my English accent so I might just keep the money and go down the pub... cheers 🍻

  • georgeus1975 George (@georgeus1975) reported from Great Yarmouth, England

    @virginmedia why has my complaint been consistently ignored?

  • georgeus1975 George (@georgeus1975) reported from Great Yarmouth, England

    @virginmedia bullying disconnection fees, £240 for a customer who has been with you 12 years. Be ashamed of yourself

  • LENNIEGENT LENNIE GENT (@LENNIEGENT) reported from Great Yarmouth, England

    @VirginAtlantic Sort out a problem with VIRGIN BUSINESS MEDIA

  • JDRDecSpec JDR DecSpec (@JDRDecSpec) reported from Great Yarmouth, England

    @virginmedia Your customer service is something else. 12 days I have been without my landline number since new installation! And 10+ hours wasted on the phone to resolve the issue to now avail! How am I suppose to run a buisness without it please tell me!

  • GrantRBartlett Grant Bartlett (@GrantRBartlett) reported from Lowestoft, England

    @RooRach @virginmedia @LozzaFox Assuming you have a mobile device and there is a signal in your area. 🤔

  • mezzaninedoor Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Great Yarmouth, England

    @virginmedia Sorry doesnt fix anything does it. Our whole extended family likely to leave Virgin over this

  • mezzaninedoor Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Great Yarmouth, England

    @_andrewslinn @virginmedia Having similar problems with automated 150 line during mtiple outages this week. WFH means 2330 fix is pretty useless

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • J_Truswell JT (@J_Truswell) reported

    @virginmedia I’ve been trying to get some help without success through your other channels. I’ve been told your services are unavailable at my address however, my next door neighbour has your services, their connection box is literally 3m from my front door. Please help

  • dannydamanny85 Danny M (@dannydamanny85) reported

    Can’t wait until @virginmedia contract is up. Certainly won’t be getting renewed. Pile of absolute ****. Internet is always slow as **** and tv glitching more and more. @skytv was bad but this is worse. I’ll get more mobile data and a dodgy stick and stream in future. 🖕🖕🖕🖕🖕

  • Trisha121153 Trisha Mills (@Trisha121153) reported

    @kdy1303 @virginmedia Special character is a * ! ? # It's an nightmare, isn't it. I've got a wee book I bought on Amazon especially for keeping passwords in. Hubby is the world's worst for not remembering his. Constantly changing them because he can't remember! Good luck.

  • TechaGek techagek (@TechaGek) reported

    @GoldenWriggles @virginmedia I've seen so many get conned out by ISPs or Telecom companies, even now we have Vodafone offering 24 month low-cost, **** speed packages right at the time where everyone can get month-to-month rolling contracts, no termination fees & low cost FTTP with Giganet.

  • VincentHanna19 Credible & True (@VincentHanna19) reported

    When you contact #virginmedia customer services complaining about their shoddy broadband service they don't send you round the houses from department to department they send you around the world. #VirginBroadbandDown

  • hhayden93 Harry Hayden (@hhayden93) reported

    @virginmedia down again tonight 😴 bout the 4th time this week now 🥱

  • GoldenWriggles Wriggles (@GoldenWriggles) reported

    @TechaGek @virginmedia Then when I called the year before for the price increase I was on the phone ages wrote it all down. Next bill came out. Turns out notes left on system but changes weren't put through. My father in law got con'd by them They gave an old man 2 options on text to select. 2/3

  • kdy1303 Kenny L55 (@kdy1303) reported

    @Trisha121153 @virginmedia Used them, not together, get all the boxes ticked, copy it to confirm……bad password, no special characters………..%(*&#+/😡

  • Rathilion James Woods (@Rathilion) reported

    @virginmedia broadband down again. Please sort out the stability 😭

  • rmcfarlane82 Rory Mcfarlane (@rmcfarlane82) reported

    @virginmedia down again, days of outages, why oh why. I thought u were the best? #VirginMediaoutage