Virgin Media Outage Report in Beccles, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beccles, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beccles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beccles, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich and Great Yarmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
TV | |
| Norwich |
Total Blackout | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
TV | |
| Norwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beccles, England
Latest outage, problems and issue reports in Beccles and nearby locations:
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Michael Noël Turner
(@mmichael0) reported
from
Norwich, England
@virginmedia my internet playing up again, not very good service from your company
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
4 days in and the Internet still isn’t working, very poor @virginmedia 👎
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Local service problems for 5 days. Surely would at least make the local news!
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Abbey 🌺
(@Skellzie7) reported
from
Norwich, England
Once again @virginmedia internet is down again 🙄 completely useless
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
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Grant Bartlett
(@GrantRBartlett) reported
from
Lowestoft, England
@RooRach @virginmedia @LozzaFox Assuming you have a mobile device and there is a signal in your area. 🤔
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Ceyda Aldemir-Down
(@aldemirdown) reported
from
Norwich, England
@virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@TumbleweedBob @virginmedia Sorry to jump on your thread, but I'm also having issues with @virginmedia who are awful at customer service and I'd just like to cancel my contract. Tried to do this morning but webchat decided to end and I've heard nothing back.
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia No, nothing was resolved. I still wish to cancel my contract
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia @Virgin It’s fair to say we expect (much) better service than this
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!
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gary thompson
(@garygts85) reported
from
Norwich, England
Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia NR1 4BS if need to check, it’s not letting me report the problem
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Norwich, England
@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@virginmedia Sorry doesnt fix anything does it. Our whole extended family likely to leave Virgin over this
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Kerry 👩🏻💻 Marketer
(@MM_Kerry) reported
from
Norwich, England
@virginmedia Yep, it’s so slow and unreliable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan L
(@gindan82) reported
Snow is no fun unless it means you can’t get to work - or work, for that matter. If it’s going to snow, perhaps it could knock the Virgin Media network out so I can have the day off tomorrow?
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Craig
(@PFhunting) reported
@virginmedia I am trying to adjust/cancel my services as you’ve put prices up again. You insist I call in but no one ever answers
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Bullion
(@NG7AJ) reported
@virginmedia I've made 3 attempts to call today - All want to got go thru the same process- AGAIN ! Even disconnections can't order a engineer I'm going to try and cancel as I personally think you guys just screwing with my patience
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andrew smith
(@smudger2005) reported
@virginmedia Really. I would have sent an engineer over a year ago when it all started. At the moment I’m looking at buying a mesh system to see if this resolves the issue. If not I’m gone. All you seem to do is want money. Not one of the departments help.
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Danny 💙
(@dannybud84) reported
@virginmedia No its all normal its just the wifi signal is really poor in certain rooms so much so that i lose connection
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Amelia Stannard
(@AmeliaStannard) reported
great customer service from @virginmedia NOOTTTTTT. On hold for 40 mins, then when I do get through, the guy puts the phone down on me!
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Lucy Carlile
(@lucycarlile2) reported
@virginmedia how can I get in touch with your customer service team ? Our WiFi isn’t working despite following all the steps instructed & get hung up on when we phone the customer service number. Can you advise, pls ? Terrible customer service.
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Sandip Makwana
(@sandy_sandip) reported
from
Camberwell, England
Bad Customer Service Given By Virgin Media @virginmedia #virginmedia
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AdaM BcFc 93
(@AdaM_BcFc_93) reported
@virginmedia AGAIN TOLD OVER THE TEXT SERVICE I CANT TAKL ABOU THE ACCOUNT!!!!!!!!!!! I DO NOT HAVE AN ACCOUNT TO USE THE SERVICES!!! YOU'RE ALLOWING AN OLD ACCOUNT TO AMOUNT TO DEBT AND THERE IS NOTHING I CAN DO!!!!!!!!! VILE SERVICE
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gwr are crap
(@MadAboutAFC) reported
Still waiting for @virginmedia to explain how they can justify a price increase when they can’t provide a stable reliable service to begin with. Intermittent issue constantly but as there’s nothing when they test I must be wrong. Absolute piss take, avoid them at all costs!