Virgin Media Outage Report in Lowestoft, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lowestoft, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lowestoft, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Great Yarmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Great Yarmouth |
TV | |
| Great Yarmouth |
TV | |
| Great Yarmouth |
TV | |
| Great Yarmouth |
Internet | |
| Great Yarmouth |
Internet | |
| Great Yarmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
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JDR DecSpec
(@JDRDecSpec) reported
from
Great Yarmouth, England
@virginmedia Your customer service is something else. 12 days I have been without my landline number since new installation! And 10+ hours wasted on the phone to resolve the issue to now avail! How am I suppose to run a buisness without it please tell me!
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George
(@georgeus1975) reported
from
Great Yarmouth, England
@virginmedia bullying disconnection fees, £240 for a customer who has been with you 12 years. Be ashamed of yourself
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@virginmedia Soooo many problems with Virginmedia at the moment. Broadband and VOIP Phone outage at moment and for third time this week!!!! Automated 150 call that just drops out when waiting for an Operator to speak to. NO EASY WAY TO RESOLVE ANYTHING!!!!!! Frustrated Much!
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𝕊𝕠𝕡𝕙
(@sophieroberts) reported
from
Great Yarmouth, England
Need to change internet provider, Virgin Media are ****. Think I use my 4G more than I use my WiFi 🙄 #virginmediadown
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LENNIE GENT
(@LENNIEGENT) reported
from
Great Yarmouth, England
@VirginAtlantic Sort out a problem with VIRGIN BUSINESS MEDIA
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@richie_rich77 @virginmedia Ive currently got Broadband, VOIP Phone and Mobile Internet down!!!! Having to piggyback Sons internet
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George
(@georgeus1975) reported
from
Great Yarmouth, England
@virginmedia why has my complaint been consistently ignored?
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@_andrewslinn @virginmedia Having similar problems with automated 150 line during mtiple outages this week. WFH means 2330 fix is pretty useless
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Grant Bartlett
(@GrantRBartlett) reported
from
Lowestoft, England
@RooRach @virginmedia @LozzaFox Assuming you have a mobile device and there is a signal in your area. 🤔
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Shane Shanahan
(@Shane_Shanahan) reported
from
Great Yarmouth, England
@virginmedia Well I’ve changed my bank details and called several times to try pay you but the last 2 of your agents somehow couldn’t understand my English accent so I might just keep the money and go down the pub... cheers 🍻
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Andy Coates
(@AndyWoodturner) reported
from
Beccles, England
@dunleavy138 @NOWTV @virginmedia I've never had virgin so can't really answer about them...but the NowTV box with Entertainment package seems to do for D. It has comedy, movies, Sky channels Etc., and it's no contract and far cheaper than alternatives.
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@virginmedia Sorry doesnt fix anything does it. Our whole extended family likely to leave Virgin over this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cryptonite
(@cryptonite_01) reported
@virginmedia Just spoke to an advisor who said they were supposed to cancel the move on their end but they forgot. Now I'm being told it can take upto 48 hours for my line to be connected again. I can't wait 48 hours I have work to do from home. Its an error u guys have made so sort it asap
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Bill Kilvington 💙 FCODP, FRCA
(@BillKilvington) reported
@BBCTech @guardiantech Virginmedia has accidentally locked many many people out of their email accounts with a disastrous spam filter upgrade. The help forum is full of complaints with no fix in sight. This is flying under the news radar
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Liam McGarry
(@spurs_me_on) reported
@virginmedia I’d also suggest to everyone looking for a #broadband provider that they look elsewhere as Virgin provide truly awful service. Save yourselves the pain of having to call people that cannot help you.
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Ministry Of Slam
(@MinistryOfSlam) reported
@virginmedia We’ve still got a very unstable connection.. One of your colleagues told us it would be rectified by 9:00am.. We hope we can get the issue fixed or else we won’t be able to do tonight’s show. Which will let down a lot of listeners and also cost us money. Our DM’s are open..
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Robbie Khan
(@robbiekhan) reported
@virginmedia Internet in PO12 has been down all day and status shows projected fix isn't until after midnight. Who do I call this time to arrange credit back onto my account for this #outage?
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Dylan Burke
(@Dilbonk) reported
@virginmedia Not trying to be smart here but apologising isn't fixing the problem. Why don't ya get an engineer to try and work from home with 3rd world Internet service. Can't attend zoom meetings with work over the **** service ye provided.
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Jonny Brayson
(@braysoj1) reported
from
Keighley, England
@virginmedia internet gone down bd22 6hn
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Melissa Rose
(@mellyhugs) reported
@virginmedia Hi there - they keep telling me it is fixed, but nothing has been done. And the last time I called the support line they told me they don't have access and I will need to wait for complaints to call me.
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Cryptonite
(@cryptonite_01) reported
@virginmedia Now my Internet has been disconnected when the advisor clearly said they will cancel the move request until my complaint is looked at. Sort this out I work from home and require Internet
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Nigel - Tech Twitch Tinkerer.
(@sniperpenguin) reported
@returnofthet @virginmedia 1. Inaist on an engineer call-out. 2. Tell them you have already rebooted 3. Grab ping / traceroute logs from your PC 4. Grab the logs from the superhub (shows link status at their end) Faulty equipment can cause trouble for a lot of homes in an area.