Virgin Media Outage Report in Lowestoft, Suffolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lowestoft, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Lowestoft, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Great Yarmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Great Yarmouth |
TV | |
| Great Yarmouth |
TV | |
| Great Yarmouth |
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| Great Yarmouth |
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| Great Yarmouth |
TV | |
| Great Yarmouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
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Shane Shanahan
(@Shane_Shanahan) reported
from
Great Yarmouth, England
@virginmedia Well I’ve changed my bank details and called several times to try pay you but the last 2 of your agents somehow couldn’t understand my English accent so I might just keep the money and go down the pub... cheers 🍻
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@virginmedia Sorry doesnt fix anything does it. Our whole extended family likely to leave Virgin over this
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Grant Bartlett
(@GrantRBartlett) reported
from
Lowestoft, England
@RooRach @virginmedia @LozzaFox Assuming you have a mobile device and there is a signal in your area. 🤔
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JDR DecSpec
(@JDRDecSpec) reported
from
Great Yarmouth, England
@virginmedia Your customer service is something else. 12 days I have been without my landline number since new installation! And 10+ hours wasted on the phone to resolve the issue to now avail! How am I suppose to run a buisness without it please tell me!
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𝕊𝕠𝕡𝕙
(@sophieroberts) reported
from
Great Yarmouth, England
Need to change internet provider, Virgin Media are ****. Think I use my 4G more than I use my WiFi 🙄 #virginmediadown
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LENNIE GENT
(@LENNIEGENT) reported
from
Great Yarmouth, England
@VirginAtlantic Sort out a problem with VIRGIN BUSINESS MEDIA
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Andy Coates
(@AndyWoodturner) reported
from
Beccles, England
@dunleavy138 @NOWTV @virginmedia I've never had virgin so can't really answer about them...but the NowTV box with Entertainment package seems to do for D. It has comedy, movies, Sky channels Etc., and it's no contract and far cheaper than alternatives.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hobbits Wife 💙
(@HobbitsWife) reported
@virginmedia Thanks can you point me to your website where this text service number is displayed? If so I’ll use it, if not, I won’t.
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Liam
(@WizardOfPinball) reported
@virginmedia been ignored a couple of times now, I cancelled my contract 3 weeks ago and have not received the confirmation email despite being told I would receive it. I then phoned up again and was told it would be sent to me, but I have still not received it, any help?
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KhanZaka
(@Khan_Zaka) reported
@virginmedia I have been trying get my installation issue solved from last 4 days but it seems no one is trained or committed to help.
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Georgina Elston
(@GeorgieElston) reported
@virginmedia @virginmedia absolutely horrible service. The virgin media cable was laid across a walk way / driveway where people could trip over it and cars are driving over it and you won't send an engineer even though its clearly dangerous!
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Shivaji Joy
(@JoyShivaji) reported
@virginmedia I can not login in to my email, always says try after an hour, this is going on 2 months. Called customer service, waited an hour and finally answered the call, then he transferred to another person. Both of them saying “my email account is deleted and advised to create another.
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Chelsey
(@DigitalDoodler) reported
@sayfulyg Just had a very pleasant chat with Kevin @virginmedia - seeing if theres anything he can do to change my mind (nope) buuut he did mention it sounded like I needed an engineer to come and check out our signal settings and box. Wish they'd offered that before! Maybe worth a shot?
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Dan
(@1978dmc) reported
@virginmedia @VirginMediaCorp can you chase up a complaint I made about mis-selling and poor customer service please. Was told I would hear in 72 hrs but that was 12 days ago or because it was about customer service would they have already binned it?! Can supply complaint ref no.
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Margaret Manning
(@kwezi4) reported
@virginmedia What is the point in complaining when you never get back to the complainant!!!!! Yest again losing Internet, happening ever since 23rd March 2020. NEARLY A YEAR AND STILL NOT FIXED. VERY POOR SERVICE, STILL HAPPENING
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Kim Marie Lennon
(@Kimmlennon) reported
@Matthew_Wright @virginmedia Change to @bt_uk. Never any problems.
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Laura Davies
(@LauraDavies80) reported
@virginmedia COMPLAINT - I ordered a quick start broadband package from you which was meant to be delivered to collect+ today. I have just called to chase the order to be told it’s been cancelled for no reason. I was then cut off when I asked to be put through to complaints!!