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Virgin Media

Virgin Media outages and service status in Lowestoft, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Lowestoft, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lowestoft, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at Virgin Media

Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lowestoft, England

The most recent Virgin Media outage reports came from the following cities: Great Yarmouth, and Lowestoft.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • mezzaninedoor
    Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Great Yarmouth, England

    @_andrewslinn @virginmedia Having similar problems with automated 150 line during mtiple outages this week. WFH means 2330 fix is pretty useless

  • GrantRBartlett
    Grant Bartlett (@GrantRBartlett) reported from Lowestoft, England

    @RooRach @virginmedia @LozzaFox Assuming you have a mobile device and there is a signal in your area. 🤔

  • JDRDecSpec
    JDR DecSpec (@JDRDecSpec) reported from Great Yarmouth, England

    @virginmedia Your customer service is something else. 12 days I have been without my landline number since new installation! And 10+ hours wasted on the phone to resolve the issue to now avail! How am I suppose to run a buisness without it please tell me!

  • mezzaninedoor
    Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Great Yarmouth, England

    @richie_rich77 @virginmedia Ive currently got Broadband, VOIP Phone and Mobile Internet down!!!! Having to piggyback Sons internet

  • sophieroberts
    𝕊𝕠𝕡𝕙 (@sophieroberts) reported from Great Yarmouth, England

    Need to change internet provider, Virgin Media are ****. Think I use my 4G more than I use my WiFi 🙄 #virginmediadown

  • LENNIEGENT
    LENNIE GENT (@LENNIEGENT) reported from Great Yarmouth, England

    @VirginAtlantic Sort out a problem with VIRGIN BUSINESS MEDIA

  • georgeus1975
    George (@georgeus1975) reported from Great Yarmouth, England

    @virginmedia why has my complaint been consistently ignored?

  • Shane_Shanahan
    Shane Shanahan (@Shane_Shanahan) reported from Great Yarmouth, England

    @virginmedia Well I’ve changed my bank details and called several times to try pay you but the last 2 of your agents somehow couldn’t understand my English accent so I might just keep the money and go down the pub... cheers 🍻

  • georgeus1975
    George (@georgeus1975) reported from Great Yarmouth, England

    @virginmedia bullying disconnection fees, £240 for a customer who has been with you 12 years. Be ashamed of yourself

  • AndyWoodturner
    Andy Coates (@AndyWoodturner) reported from Beccles, England

    @dunleavy138 @NOWTV @virginmedia I've never had virgin so can't really answer about them...but the NowTV box with Entertainment package seems to do for D. It has comedy, movies, Sky channels Etc., and it's no contract and far cheaper than alternatives.

  • mezzaninedoor
    Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Great Yarmouth, England

    @virginmedia Sorry doesnt fix anything does it. Our whole extended family likely to leave Virgin over this

  • mezzaninedoor
    Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Great Yarmouth, England

    @virginmedia Soooo many problems with Virginmedia at the moment. Broadband and VOIP Phone outage at moment and for third time this week!!!! Automated 150 call that just drops out when waiting for an Operator to speak to. NO EASY WAY TO RESOLVE ANYTHING!!!!!! Frustrated Much!

  • AndyWoodturner
    Andy Coates (@AndyWoodturner) reported from Mutford, England

    Just hearing that in a drive to retain accounts, VirginMedia has gone down on all their customers. It's a novel approach, and to be fair, more than BT ever did...and because Dave, in customer retention, had "cunning linguist" on his CV... #VirginMediaoutage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nicsavo83
    Nicola Savory (@nicsavo83) reported

    @virginmedia how can I arrange a refund for lack of service? BB & TV down for nearly 24hrs, your call centre staff have been horrendous to deal with and I am sat inside on the best day of the year so far, awaiting an engineer - with zero confidence that they’ll actually arrive!

  • JoeAlderson1982
    Joe Alderson (@JoeAlderson1982) reported

    @B25Owl @jomickane @Benleo I've never had this and been with Virgin Media on and off for years. I have had a faulty router from them before though.

  • idczn
    D (@idczn) reported

    The only contract I ever signed with Virgin Media was in 2018, and it continues to this day. I have never changed or upgraded it; I only occasionally tried to report home network connection issues. It turns out that in November 2024, a two-year contract was accepted, which I only found out about in 2025 when I wanted to cancel their services. I couldn't leave them XD However, checking who did this on my behalf and when (because it certainly wasn't me) was impossible, as I had no way to log into my Virgin account Now I cansee- the accepted contract has different number? There is no any signature of mine- and information that was sent to e-mail: back then controlled by hacker

  • shauny67
    Shaun (@shauny67) reported

    @virginmedia @RobRollin2 If you have the 1gb they are free plus most WiFi issues are due to devices & not the service. Plus you can if want put in modem mode & use your own equipment

  • screwy73
    Carl S (@screwy73) reported

    @virginmedia No i didnt think to do all that 🙄 of course i did , and its working fine again now till you decide to do something again, never once had this problem with other suppliers

  • tiger20004
    Paul Phillips (@tiger20004) reported

    @nufcrichys If you are a Virgin Media customer, all three finals are free on Channel 526; no HBO or TNT subscription is needed.

  • blueboy2710
    David (@blueboy2710) reported

    @mark_wootten Try Virgin Media, just as bad if not worse

  • luvshinobi
    Shinobi (@luvshinobi) reported

    My internet down @virginmedia

  • ShirleySarah70
    ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported

    @JaneVCarroll @virginmedia Theyve been downright rude to me on the phone today. As soon as I can cancel my services with them the better. A customer of over 20 years and because I'm a mature 72 year old woman they speak to me as if I'm stupid. Cancelling next week.

  • Speed2684_
    C (@Speed2684_) reported

    @virginmedia Broadband outage which is causing my ring doorbell not to work