Virgin Media Outage Report in Mutford, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mutford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mutford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Mutford, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Great Yarmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Great Yarmouth |
Internet | |
| Great Yarmouth |
TV | |
| Great Yarmouth |
TV | |
| Great Yarmouth |
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| Great Yarmouth |
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| Great Yarmouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mutford, England
Latest outage, problems and issue reports in Mutford and nearby locations:
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Andy Coates
(@AndyWoodturner) reported
from
Beccles, England
@dunleavy138 @NOWTV @virginmedia I've never had virgin so can't really answer about them...but the NowTV box with Entertainment package seems to do for D. It has comedy, movies, Sky channels Etc., and it's no contract and far cheaper than alternatives.
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JDR DecSpec
(@JDRDecSpec) reported
from
Great Yarmouth, England
@virginmedia Your customer service is something else. 12 days I have been without my landline number since new installation! And 10+ hours wasted on the phone to resolve the issue to now avail! How am I suppose to run a buisness without it please tell me!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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110218
(@110218_fle4gle) reported
@virginmedia Like I have previously quoted, ROTTEN customer service(all because you haven't fulfilled numerous promises you have made) and I will wait again for a callback. CISAS will have a whole lot of fun with this one!!!!
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Sarah Dawson
(@SPeock) reported
@virginmedia This doesn’t tell me anything new! It says I have connections issues with two devices in my home - but that seems to be with their connection to the hub not the hubs speed
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Scott Donaldson
(@birchwood71) reported
@virginmedia Status just says “looks like there are issues in ch430uz which might affect you” original planned work was till 1500, then 1800 and still no sign. All day outage not good enough.
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Aaron
(@AaronBetts97) reported
@virginmedia Yeah estimated fix time was Monday the 22nd
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Aaron
(@AaronBetts97) reported
@virginmedia Was yesterday I tried calling aint tried today no point you’ll just say the same thing, I just wanna know when I’ll be actually able to use the service I’m paying for.
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110218
(@110218_fle4gle) reported
@virginmedia Well let me assure you it has been overlooked previously so I take zero confidence from your explanation. Complaint was raised 21st July and closed without agreement as explained above, again WITHOUT my agreement. 2 more opened, one I asked for and one of your own will? Why? 1/2
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👑 Queen Of The Harpyz 👑
(@QHarpyz) reported
@virginmedia @RingoDaDingo This is an actual garbage response. How is it okay to get someone to publicly tweet out their address because you can’t give a customer a why to communicate in private?
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Chris
(@Chris37624363) reported
@virginmedia Still down 7 hrs that is today. Ordered bt today so once phone line on will be ringing up to cancel virgin media and discuss compensation for the last 13 days
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Aaron
(@AaronBetts97) reported
@virginmedia Called up now they’re saying it’ll be fixed on the 26th which is another 2 days away! So that’ll be 3 weeks we haven’t been able to use the service for!
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Elizabeth
(@GwIadysStreet) reported
@virginmedia why is it taking so blumming long to fix the broad band in CH43 You promised it woukd be done by 18:00!!