Virgin Media Outage Report in Mutford, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mutford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mutford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mutford, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Great Yarmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Great Yarmouth |
Phone | |
| Great Yarmouth |
Internet | |
| Great Yarmouth |
Internet | |
| Great Yarmouth |
Internet | |
| Great Yarmouth |
Wi-fi | |
| Great Yarmouth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mutford, England
Latest outage, problems and issue reports in Mutford and nearby locations:
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
Just hearing that in a drive to retain accounts, VirginMedia has gone down on all their customers. It's a novel approach, and to be fair, more than BT ever did...and because Dave, in customer retention, had "cunning linguist" on his CV... #VirginMediaoutage
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@richie_rich77 @virginmedia Ive currently got Broadband, VOIP Phone and Mobile Internet down!!!! Having to piggyback Sons internet
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@_andrewslinn @virginmedia Having similar problems with automated 150 line during mtiple outages this week. WFH means 2330 fix is pretty useless
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@virginmedia Soooo many problems with Virginmedia at the moment. Broadband and VOIP Phone outage at moment and for third time this week!!!! Automated 150 call that just drops out when waiting for an Operator to speak to. NO EASY WAY TO RESOLVE ANYTHING!!!!!! Frustrated Much!
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George
(@georgeus1975) reported
from
Great Yarmouth, England
@virginmedia why has my complaint been consistently ignored?
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George
(@georgeus1975) reported
from
Great Yarmouth, England
@virginmedia bullying disconnection fees, £240 for a customer who has been with you 12 years. Be ashamed of yourself
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@virginmedia Sorry doesnt fix anything does it. Our whole extended family likely to leave Virgin over this
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Grant Bartlett
(@GrantRBartlett) reported
from
Lowestoft, England
@RooRach @virginmedia @LozzaFox Assuming you have a mobile device and there is a signal in your area. 🤔
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LENNIE GENT
(@LENNIEGENT) reported
from
Great Yarmouth, England
@VirginAtlantic Sort out a problem with VIRGIN BUSINESS MEDIA
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𝕊𝕠𝕡𝕙
(@sophieroberts) reported
from
Great Yarmouth, England
Need to change internet provider, Virgin Media are ****. Think I use my 4G more than I use my WiFi 🙄 #virginmediadown
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Shane Shanahan
(@Shane_Shanahan) reported
from
Great Yarmouth, England
@virginmedia Well I’ve changed my bank details and called several times to try pay you but the last 2 of your agents somehow couldn’t understand my English accent so I might just keep the money and go down the pub... cheers 🍻
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JDR DecSpec
(@JDRDecSpec) reported
from
Great Yarmouth, England
@virginmedia Your customer service is something else. 12 days I have been without my landline number since new installation! And 10+ hours wasted on the phone to resolve the issue to now avail! How am I suppose to run a buisness without it please tell me!
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Andy Coates
(@AndyWoodturner) reported
from
Beccles, England
@dunleavy138 @NOWTV @virginmedia I've never had virgin so can't really answer about them...but the NowTV box with Entertainment package seems to do for D. It has comedy, movies, Sky channels Etc., and it's no contract and far cheaper than alternatives.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gillingham Gooner🏴
(@funtime10) reported
@virginmedia My entire Virgin Media service TV, broadband, and phone has been down since around 3:30pm today in Gillingham, Kent. When I try to log into your website or app, it doesn’t recognise my details, & can’t check service status updates. When will Services resume?
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Paul Kearney
(@PaulKea24336362) reported
@virginmedia Whole service a shambles! No investment in your networks! I’ll try again but the bot takes you in circles! Some would say deliberately! Virgin media should be ashamed of how they treat their customers and the woeful services provided or not as the case maybe!
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Mark Allenby
(@Skiddy140) reported
@virginmedia If I call you! That’s the reason for my X message. You can’t get through because of your inept customer service. I will be cancelling so thank you T least for that but I doubt if I get through. Virgin Media customer service are a laughing stock!
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marc citron
(@marccit1962) reported
@virginmedia I have tried 3 times to call virgin media about a faulty TV box. It is impossible to actually speak to someone. They ask to send me a text, I give them my mobile and then they say it cannot be done and hang up. Disgusting customer service.
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ant donald
(@ant_donald) reported
@virginmedia @patriciacobian @LutzSchueler For 2+ years we’ve endured Virgin Media’s appalling, incompetent service. As a “goodwill gesture” you added Disney+, which we never asked for or used - then charged us for it. We cancelled all services, yet are still being billed.
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Paul Doe
(@PaulDoe73877632) reported
@virginmedia I just need an engineer to visit and sort out the landline phone which has never worked since switching to virgin media, it's my dad's account he's 90 and has medical issues so a phone is vital, he can't use a mobile phone. Trying to speak to someone is impossible.
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Colin Todd
(@CTodd_ALBAParty) reported
@virginmedia The problem is with Virgin Media - you carried out work 2 days ago in Falkirk and the internet and Tv were off for hours - Today, without scheduled work, it's been down again for hours - this isn't a reliable service.
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Mr Ree
(@Mist_Ree) reported
After 24 years with Virgin Media @virginmedia their tier 2 ‘customer relations’ team made little effort with wanting to retain my business...oh well @skytv , @bt_uk please get in contact with your best broadband and tv packages. Need new services by 4th July #virginmedia
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Colin Todd
(@CTodd_ALBAParty) reported
@virginmedia Falkirk and Virgin Media down for the second time this week- no warning, no explanation, and no repairs
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
@virginmedia Finally after 25 minutes, complaint raised and closed and passed to someone who finally gave me the information required. Information that should've been sent via email or postal mail. You seriously need a designated customer service contact number like Sky, BT, Plusnet, EE