Virgin Media Outage Report in Mutford, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mutford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mutford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mutford, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Great Yarmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Great Yarmouth |
Internet | |
| Great Yarmouth |
TV | |
| Great Yarmouth |
Internet | |
| Great Yarmouth |
Internet | |
| Great Yarmouth |
Internet | |
| Great Yarmouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mutford, England
Latest outage, problems and issue reports in Mutford and nearby locations:
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JDR DecSpec
(@JDRDecSpec) reported
from
Great Yarmouth, England
@virginmedia Your customer service is something else. 12 days I have been without my landline number since new installation! And 10+ hours wasted on the phone to resolve the issue to now avail! How am I suppose to run a buisness without it please tell me!
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George
(@georgeus1975) reported
from
Great Yarmouth, England
@virginmedia bullying disconnection fees, £240 for a customer who has been with you 12 years. Be ashamed of yourself
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Andy Coates
(@AndyWoodturner) reported
from
Beccles, England
@dunleavy138 @NOWTV @virginmedia I've never had virgin so can't really answer about them...but the NowTV box with Entertainment package seems to do for D. It has comedy, movies, Sky channels Etc., and it's no contract and far cheaper than alternatives.
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𝕊𝕠𝕡𝕙
(@sophieroberts) reported
from
Great Yarmouth, England
Need to change internet provider, Virgin Media are ****. Think I use my 4G more than I use my WiFi 🙄 #virginmediadown
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Grant Bartlett
(@GrantRBartlett) reported
from
Lowestoft, England
@RooRach @virginmedia @LozzaFox Assuming you have a mobile device and there is a signal in your area. 🤔
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Shane Shanahan
(@Shane_Shanahan) reported
from
Great Yarmouth, England
@virginmedia Well I’ve changed my bank details and called several times to try pay you but the last 2 of your agents somehow couldn’t understand my English accent so I might just keep the money and go down the pub... cheers 🍻
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@virginmedia Sorry doesnt fix anything does it. Our whole extended family likely to leave Virgin over this
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LENNIE GENT
(@LENNIEGENT) reported
from
Great Yarmouth, England
@VirginAtlantic Sort out a problem with VIRGIN BUSINESS MEDIA
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Titchener
(@TitchenerMark) reported
@MikeWil31735257 @cameraoncaught @virginmedia I disagree. Any company that permits employees to continue with such appalling behaviour should be grateful to know. They can then consider some more stringent training to avoid the bad press in future. I bet their GDPR enforcement is stricter
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Steve
(@bradburyss) reported
@virginmedia really disappointed in your service. Went to change packages and you were going to charge us more than a new customer after their offer period. Waited for a call back and did not receive. Cancelled last month and now received a full bill for next month! #awfulservice
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Ross
(@Rossboddingtons) reported
@RayTheJedi @virginmedia Yeah there moving mad I had to get rid of them one time and took the misses to long to realise there ****
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Gflex
(@Gflex81) reported
@virginmedia about as much help as your customer service phone line then…
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Metal Gear Ray
(@RayTheJedi) reported
@Rossboddingtons @virginmedia I’ve actually had it with them I’m gonna cancel and go with a different company Never again New phone new broadband new tv new everything When the VM technician comes to my house I’m gonna rush him
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Bowlesy
(@Chateauneuf64) reported
@WolfBrother_ I wondered if I was being scammed - oh wait a minute..! Same email/timeline. Ironically, I joined O2 as part of my @virginmedia package. In all my years of having a mobile phone ('86!) never once in contract has a supplier put the price up. How to impress a new customer - not @O2
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Andy 💙
(@vc_medic) reported
@virginmedia how do I speak to a real person - had problems ever since I transferred a number via PUK over to your services.
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Pranav
(@Pranav76622674) reported
@virginmedia Honestly, I’ve had this issue on going since near the start of February and we are nearing the end of it now. I would simply like to have the contract that I agreed to on the phone. I’ve been waiting for a manager to call from the 11th and I honestly have been considering @skytv
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Tom Longley
(@TomLongley11) reported
@virginmedia I’m on a standard Virgin media package. I have full signal in these areas as the house is fairly small but it’s just my device that seems to not load any data. My phone is on a Virgin Mobile contract so should I seek help from Virgin or from the original manufacturer (Apple)?
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DWashington123
(@d_washington123) reported
@virginmedia I would like to cancel my monthly plan but keep the virgin SIM otherwise that I have