Virgin Media

Virgin Media Outage Report in Saint Asaph, Denbighshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Saint Asaph, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saint Asaph and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Saint Asaph, Denbighshire, Wales 12/13/2024 03:45

December 13: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Saint Asaph, Wales

Latest outage, problems and issue reports in Saint Asaph and nearby locations:

  • peteholt36 Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 (@peteholt36) reported from Mostyn, Wales

    @virginmedia My wife’s just left the house! But she’s give me permission to chat, ask security details no problem

  • peteholt36 Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 (@peteholt36) reported from Mostyn, Wales

    @virginmedia You check this number account, you’ll see it’s unused mostly few seconds per call, if this data was an error, which it sounds like it was, then considering It’s never happened before this is wrong, I have no income, Disabled +44 (0) 7914 851253

  • simonmcbeth1 simonmcbeth (@simonmcbeth1) reported from Hoylake, England

    @virginmedia actually shocked at how poor your customer contact centres are, the ones in the UK and the ones offshore. No resolution, no quality customer experience means your product is completely ruined by your service delivery

  • peteholt36 Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 (@peteholt36) reported from Mostyn, Wales

    @virginmedia I want to have a uk manager customer services phone me tonight! This is urgent I'm disabled you cut my phone off, to long story for here! Disgusting the way this is run! I'm seriously thinking of taking you to Court

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Queenof_Speed Diana V 🇮🇹 (@Queenof_Speed) reported

    @virginmedia My EE data isn't great either and they informed me it's linked to Facebook issues as eveyrone hammering the Internet. So wonder if same for you

  • leilirosee L⚡️ (@leilirosee) reported

    Fckinnnnnn is virgin media down too cause my tv doesn’t even work wallah I’m acc so mad 😡😡

  • MartinMoranDub Martin Moran (@MartinMoranDub) reported

    @meeowzers @virginmedia I have the same issue, rebooted the router a couple of times, live in D8 area, not sure if its an issue in the area

  • orangethunder_ Nathan Rhys George (@orangethunder_) reported from Cardiff, Wales

    I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.

  • EGK2 Ettienne Kok (@EGK2) reported

    @virginmedia Can somebody just please assist me with a signal... 4 F S...

  • SharpyMC Jordan (@SharpyMC) reported

    Looks like it's not just me who is having internet problems with @virginmedia . Seems pretty much the whole country

  • TChedzey81 Tony Chedzey (@TChedzey81) reported

    @virginmedia This is a big problem as my wife's business relies on her having Internet access which isn't possible so she is unable to contact her customers until this is resolved

  • kopite_205 kopite205 (@kopite_205) reported

    @KevInChester1 @virginmedia loads of ppl round the UK having the same problem so it's definitely there end

  • nickic28 Nicki Chamberlain (@nickic28) reported

    @stevo_wilf @virginmedia I am having exactly the same problem. Google home working throughout the house, but cannot connect to my phone, or laptops etc

  • amandaj378 Amanda H 🧡 (@amandaj378) reported

    @virginmedia Hi, I have already called x2 - no info on service outages either time. We already checked and rebooted all equipment x3! Is there some kind of wider problem in Yorkshire??