Virgin Media Outage Report in Greenfield, County of Flintshire, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Greenfield come from postal codes CH8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greenfield, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greenfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Greenfield, County of Flintshire, Wales
The most recent Virgin Media outage reports came from the following cities: Liverpool, Greenfield, Greasby, Upton, Wallasey, Birkenhead and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Greenfield, Wales
Latest outage, problems and issue reports in Greenfield and nearby locations:
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro You sent me a deadlock letter without even the first complaint being addressed For years your operatives have been saying they have noted my account with requests. Last op o spoke to they said no we don't do that don't have the time standard notes etc. So merely lied
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia 2/2 I turned down all the offers as I didn’t need/want anything.....NOW!!!! NOW!!! Nothing but problems with broadband!!! It’s like the guy who fails to sell me the product has just hit a f**k you switch.. WHY???
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Acko
(@Acko_79) reported
from
Liverpool, England
In the middle of a ****** business battle an you cut my WiFi off. How **** is your service @virginmedia
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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Mohamed Farah
(@MoLegend) reported
from
Liverpool, England
I’m sick and tired of this now. Sort it out @virginmedia. No tv or internet working. I can’t be dealing with this today of all days. For the last two days the signal have been awful n today no internet at all. #Liverpool #virginmedia #****
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again
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Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
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oppositejohn
(@oppositejohn) reported
from
Liverpool, England
Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia
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piccl
(@pickle_2020) reported
from
Liverpool, England
@Acko_79 @virginmedia Upgrades apparently. Mines down too
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.
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Al*
(@AlexioBailinho) reported
from
Liverpool, England
.@virginmedia having technical trouble with connecting my devices to WiFi. Internet went off due to power outage in L18 area last night. Require assistance please
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West Kirby Letting Ltd
(@WKLetting) reported
from
Hoylake, England
@virginmedia I have just got through on the telephone on 03454541111 and had to pay £116.50 to try and cancel contract as operator said virgin media do not accept cancellation by letter. He then transferred me to relations team and I waited 10 minutes for someone to speak but no one did !
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
@virginmedia He’s been told it’s been ordered online with his details and he’s been told it will take 5-7 days to investigate when I know it’s 14 days to cancel. He now had two devices sat in his house he didn’t order that need investigating and returning to you ASAP…Can someone help plz?
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia Already tried the text service this was my last ditch attempt to resolve on here
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
Hay @virginmedia so as an ex-employee this is a bit embarrassing I couldn’t help with; but it looks like someone has fraudulently ordered a mobile and iPad in my dads name that were delivered today and he’s spent over 90 minutes on the phone getting the run around….
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Craig
(@CraigC84) reported
from
Liverpool, England
@virginmedia can you please contact me. Ur customer service is a disgrace
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Acko
(@Acko_79) reported
from
Liverpool, England
@spriggy40 @virginmedia Mine was ok last night but just searched west’s and a lot of peoples was down at 12 last night too
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Mark_the_man_89) reported
@virginmedia Not being funny. I have tried multiple times every day since you provided me with the customer service number and that text said they can't help. I now want to cancel the policy due to virgins incompetence
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Paula Murray
(@PaulaMu14796554) reported
@virginmedia Yes I eventually got through this morning and spoke to a very helpful representative. Never had a reply to my online ‘chat’ though. I don’t know why it has to be so difficult. It’s not just because of Covid. It’s always been the same trying to contact Virgin.
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kavita
(@kavita38094763) reported
@virginmedia You’re not even a real person. Just an automated standard response. You have given me the same response for a whole day. Has anyone even LOOKED at my issue?
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DONNA REANEY
(@donethmad) reported
@virginmedia Ive also been trying for 2 days now to get help no luck have tried everything,ohone,messages,etc etc absolutely nothing
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LeeTV
(@leetvtech) reported
@DocSquiffy @TTTechnologyuk @virginmedia I get 500 sometimes but on 1000mb package. The issue is the latency outage since November
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Ste Bev
(@stebevan) reported
How do @virginmedia justify upping their prices again ? The broadband has become a joke, can never get through to Customer Services, intermittent service for over a week having to repeatedly turn it off & on again.
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Claire
(@clairewelwyn) reported
Very poor customer service from @virginmedia - line cuts off and can't speak to anyone. I want to close my account as the line is intermittent, and can't speak to anyone. Shocking
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Lawrence
(@Haglar90) reported
@virginmedia can you advise when is best to try to contact customer services by phone, been trying all day but all lines busy. My contract is up in 2 days and don't want to be charged before being able to speak to someone
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Alistair Seyers
(@phatnfunky) reported
@legrandehomme @virginmedia Cheers - I was suspicious from the start but played along as we are experiencing Internet issues and he described them very well but as soon as we went anywhere near handing over control I hung up
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**** Planet 🔞
(@Jizz_Planet) reported
@leetvtech @virginmedia It is just as bad with BT. Playing a game and i get disconnected like the router has a lag switch but its instantly reconnected.