Virgin Media Outage Report in Mostyn, County of Flintshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mostyn, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mostyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Mostyn, County of Flintshire, Wales
The most recent Virgin Media outage reports came from the following cities: Prenton, Liverpool, Birkenhead, Dyserth and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Prenton |
Internet | |
| Liverpool |
Internet | |
| Prenton |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Prenton |
Wi-fi | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mostyn, Wales
Latest outage, problems and issue reports in Mostyn and nearby locations:
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Kirst-Lou✨💛💜
(@kirst_louisexxo) reported
from
Liverpool, England
Smooth play the same **** every half hour I swear; been here since 2 and I’ve heard the same song 3 times already worse than virgin media.
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone
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West Kirby Letting Ltd
(@WKLetting) reported
from
Hoylake, England
@virginmedia I have just got through on the telephone on 03454541111 and had to pay £116.50 to try and cancel contract as operator said virgin media do not accept cancellation by letter. He then transferred me to relations team and I waited 10 minutes for someone to speak but no one did !
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oppositejohn
(@oppositejohn) reported
from
Liverpool, England
Could @virginmedia be any more crap if they tried? Internet on & off all day. **** Turpin had the courtesy to wear a mask #fail #virginmedia
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ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
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Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
Soooooo fed up with @virginmedia internet dropping out with Netflix, TV & my PlayStation!!! And they reckon there isn’t a problem with our router!! #LIVID
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia Already tried the text service this was my last ditch attempt to resolve on here
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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parki99
(@parki99) reported
from
Seaforth, England
@virginmedia daily reeboting of my router is not an answer. Giving me another new router where I then have to reset all of my smart devices is not an answer. Sort out the supply. The BT cables are now in service in my area and switching is looking more likely!
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
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Craig
(@CraigC84) reported
from
Liverpool, England
@virginmedia can you please contact me. Ur customer service is a disgrace
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Capitã Nat
(@NatashaVic) reported
from
Hoylake, England
@virginmedia Yes, after a long time I was finally able to pay. Was there any general issue on the website?
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parki99
(@parki99) reported
from
Seaforth, England
@virginmedia service is down Again in L22. When are you going to do a proper investigation into the cables and rectify your infrastructure. You may provide the fastest broadband, but what good is speed when there is an issue delivering it to properties?
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soph
(@imsophieeee) reported
from
Birkenhead, England
@virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia how do I connect to a UK based customer service line?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Green
(@mattgreencomedy) reported
I’ve had no TV or internet at home for nearly 3 weeks (🤬🤬🤬), and @virginmedia have just sent me a “How are we doing?” survey. Never have I clicked 0/10 so quickly, then written in the “Why did you give us this score?” box with such relish.
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KerryM
(@KerryMWales) reported
@virginmedia And under data protection rules it is your responsibility to ensure I have opted in not for me as a customer to have to ‘opt out’ anyway.
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Bukki.eth | AB
(@bukki_o) reported
Not @virginmedia charging me £52.02 for roaming my phone for less than 5 mins #nolie and I didn’t even end up using it. Mind you my inflight Wi-Fi was much cheaper. 😡 Anyways, complaint message sent. Let’s hope they fix it or it’s 👋 👋
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helen holmes.
(@helenholmes30) reported
@ljtweetss @virginmedia I'm having the exact same issue. I've tried different search engines, deleted cookies and data And nothing.
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LJ🌻
(@ljtweetss) reported
@helenholmes30 @virginmedia Same!! It’s so annoying.., they seem to have constant problems for me at the moment
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George Fox
(@georgefox01) reported
@virginmedia why is your wifi so bad
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Dougie Todd
(@DougieTodd) reported
@JazzerStix @virginmedia I wouldn't bother. I've sent 3 online complaints to them in the last 2 months - they don't call you and don't actually deal with your complaint properly. Latest response was that they suggest I call when I've been getting nowhere with them on the phone already. Another 2hr call!
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Charlotte Poynter
(@twubble_c) reported
@virginmedia Wondering if you can help. Still no cheque called as you suggested and the agent was no help. Sounded like they didn’t know what they were doing. One minute telling me I am not owed anything, but saying can see my account is in credit. And then…
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Steven Michael Macdonald
(@NowHearThis1) reported
from
South Shore, England
@virginmedia Can your company please start putting out adequate information directly to your customers please, instead of assuming we should go looking for answers. Believe it or not people deal with the truth far better than these days would tell us. Why is the network failing?
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CFC_SW6 ⭐️⭐️
(@AlfR_SW6) reported
@DonkTrading 1/10 worst fifa by far being on virgin media wifi doesn’t help either