Virgin Media Outage Report in Mostyn, County of Flintshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mostyn, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mostyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Mostyn, County of Flintshire, Wales
The most recent Virgin Media outage reports came from the following cities: Liverpool, Upton, Prenton, Birkenhead, Wallasey and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mostyn, Wales
Latest outage, problems and issue reports in Mostyn and nearby locations:
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Acko
(@Acko_79) reported
from
Liverpool, England
In the middle of a ****** business battle an you cut my WiFi off. How **** is your service @virginmedia
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Concobhar Dochartaigh
(@Conor87) reported
from
Liverpool, England
@virginmedia I want to cancel my contract but can’t get through to anyone on the phone.
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Mohamed Farah
(@MoLegend) reported
from
Liverpool, England
I’m sick and tired of this now. Sort it out @virginmedia. No tv or internet working. I can’t be dealing with this today of all days. For the last two days the signal have been awful n today no internet at all. #Liverpool #virginmedia #****
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
Soooooo fed up with @virginmedia internet dropping out with Netflix, TV & my PlayStation!!! And they reckon there isn’t a problem with our router!! #LIVID
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Al*
(@AlexioBailinho) reported
from
Liverpool, England
.@virginmedia having technical trouble with connecting my devices to WiFi. Internet went off due to power outage in L18 area last night. Require assistance please
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Rachel Hennessey
(@rehennessey) reported
from
Seaforth, England
Hi @virginmedia I need to phone you but whenever I call I am offered a link & no option to speak to someone. Really need help - only trying to buy a phone from you! I dont have a password for my online account either (as new account) so failed online security - help 😭
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Phillip™
(@HenninghanFiD) reported
from
Liverpool, England
@virginmedia sort this outage out pls, we pay too much as it is so to have internet problems all the time is a joke. L20 area, no internet on cable or wifi. Ye gona lose customers for real.
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West Kirby Letting Ltd
(@WKLetting) reported
from
Hoylake, England
@virginmedia I am trying to cancel my virgin broadband account but you have not responded by phone email or post. Very poor service 🙁
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Luke Cav
(@LukeCav) reported
from
Liverpool, England
@virginmedia how longs the internet going to be down in the L8 area of liverpool?
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro You sent me a deadlock letter without even the first complaint being addressed For years your operatives have been saying they have noted my account with requests. Last op o spoke to they said no we don't do that don't have the time standard notes etc. So merely lied
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Phillip™
(@HenninghanFiD) reported
from
Seaforth, England
@virginmedia Alot are complaining bout outage. We all pay so much but lose internet on a regular basis. I had no tv, no phone, no net today, had to use my own net. In all as a virgin customer what are we paying for? To complain!
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Rachel Hennessey
(@rehennessey) reported
from
Seaforth, England
@virginmedia Thank you - I think I remember it now. Still can't login online but will try your messaging service again!
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
Hay @virginmedia so as an ex-employee this is a bit embarrassing I couldn’t help with; but it looks like someone has fraudulently ordered a mobile and iPad in my dads name that were delivered today and he’s spent over 90 minutes on the phone getting the run around….
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Acko
(@Acko_79) reported
from
Liverpool, England
@spriggy40 @virginmedia Mine was ok last night but just searched west’s and a lot of peoples was down at 12 last night too
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia 2/2 I turned down all the offers as I didn’t need/want anything.....NOW!!!! NOW!!! Nothing but problems with broadband!!! It’s like the guy who fails to sell me the product has just hit a f**k you switch.. WHY???
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
@virginmedia He’s been told it’s been ordered online with his details and he’s been told it will take 5-7 days to investigate when I know it’s 14 days to cancel. He now had two devices sat in his house he didn’t order that need investigating and returning to you ASAP…Can someone help plz?
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piccl
(@pickle_2020) reported
from
Liverpool, England
@Acko_79 @virginmedia Upgrades apparently. Mines down too
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David Harrison
(@ansumDave) reported
from
Seaforth, England
@virginmedia You didn't t even address it. Went on your terms and conditions and corporate statement. You have not followed up r own protocol. Would be interesting to see if the plentiful other complaints got the same short shrift. It was the lying and the price gouging that is the worst
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ayobami Gabriel™
(@NaijaBird) reported
@virginmedia Just found out from your telephony service that because I was having "intermediate service" from Wednesday 22nd up till today, will be only given £10 credit on the next nill. 🙄
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Type 1 Makenzie 💉💕🦩
(@makenziegrace_) reported
@virginmedia is there a wifi problem in the B37 area of Birmingham? everyday my wifi goes off at 4-5pm for a few mins. please can you look into this.
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Mr Tee
(@MrTeeVlogs) reported
@virginmedia Not great still having the same issues. But I’ve decided to rejoin @SkyUK as i couldn’t get a hold of anyone from Virgin.
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Amy
(@pengelly_amy) reported
@virginmedia It appears your internet is down as mine and lots of others tweeting the same
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Killingbest08
(@killingbest08) reported
@virginmedia @Virgin after 1 hour and 5 minutes of waiting on hold you cut me off. Worst Internet provider ever! Internet and customer service is shocking!!!
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Amy stevenson
(@xXmissamylouXx) reported
@virginmedia After 34 days with no service I have ended my contract with you after 8 long years. Christmas without any tv or internet was the final straw. Disgrace of a company!
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Bikerdave
(@Bikerdave12) reported
@virginmedia Complaint raised, I have no need of VM Forums, been there, done that. VM, spend more time fixing people's issues instead of palming them off on media platforms, there's a thought.
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Cameron Lepper☁️🚀
(@CameronLepper) reported
@virginmedia I get charged £25 if I’m not here when your engineers don’t turn up. What if I come home to be in for an engineer who doesn’t turn up? No communication whatsoever, and spending my entire Christmas holidays waiting in trying to make myself available for you to sort your issue.
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Bikerdave
(@Bikerdave12) reported
@virginmedia Sorry is a word that VM doesn't mean and believe it makes it right, it doesn't, fixing the problem makes it right. Please tell me the contact details of your CEO and head of complaints to see if they believe this mess is acceptable.
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T
(@talati10) reported
@virginmedia who do I complain to about my service and lack of connectivity