Virgin Media Outage Report in Oakham, District of Rutland, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oakham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Oakham, England
The most recent Virgin Media outage reports came from the following cities: Corby, and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Wi-fi | 18 days ago |
|
|
Internet | 1 month ago |
|
|
Phone | 2 months ago |
|
|
Internet | 2 months ago |
|
|
Wi-fi | 2 months ago |
|
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oakham, England
Latest outage, problems and issue reports in Oakham and nearby locations:
-
David Richards (@ddrbowella) reported from Leicestershire, England@virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.
-
Safetypenfold (@SteveRiches4) reported from Leicestershire, England@virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople
-
Chris Holton (@ChrisHolton99) reported from Leicestershire, England@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
-
Tim Dawson (@timdnottingham) reported from Leicestershire, England@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
-
👸🏻 Queen Wee Linz 👸🏻 (@Wee_Linz_) reported from Corby, England@virginmedia Hi, as a family, all 4 of us are having problems with the mobile network. This has been ongoing for a few weeks and despite assurances that the problem is being fixed, it clearly isn't. This is frustrating and we are not getting the service we're paying for.
-
Safetypenfold (@SteveRiches4) reported from Leicestershire, England@virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?
-
I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, EnglandWhat **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone
-
Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@virginmedia Not the only thing slow is it!
-
Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia hi, do you have online chat available for problem solving?
-
DJ (@DJacko79) reported from Leicestershire, England@pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line
-
Chloë Pritchard (@sewychloe) reported from Leicestershire, England@virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!
-
bilal manzoor (@B17AL) reported from Leicestershire, England@virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?
-
Sophie Stewart (@SophieRebecca93) reported from Corby, EnglandReally @virginmedia been on hold for 40mins for you to terminate the call due to “technical difficulties”! What surely you knew that when we called! Your customer care is shocking 😡
-
David Richards (@ddrbowella) reported from Leicestershire, EnglandVirgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?
-
Jim Hulbert (@Jim_Hulbert) reported from Leicestershire, England@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
-
Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...
-
Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!
-
smallpauldj (@SmallPaulDJ) reported from Leicestershire, England@virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.
-
DJ (@DJacko79) reported from Leicestershire, England@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
-
Safetypenfold (@SteveRiches4) reported from Leicestershire, England@virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steven Kiberton (@StevenKiberton) reported@virginmedia Just been talking to someone on live chat who did not help at all. I have done all the checks he asked and still the issue is there. He will not send a new router because "there is no issue" Then why do I still have a issue? I will be looking to go with another provider.
-
Anothergingerkid (@anothergingakid) reported@virginmedia Debating calling and telling them to come collect their equipment and I’ll get @skytv installed! Virgins customer service is atrocious
-
Tony Shearwood (@Tshearwood) reported@virginmedia It’s back on today, but it ruined our ‘lock-in’ plans last night. We’re still waiting for the new TV boxes and our WiFi boosters, as it is, this is a very disappointing ‘upgrade’. I’ve spent the last 4-5 years feeling disappointed by what we hoped would be a premier service.
-
Bob Allan (@Rastech919) reported@stephenhksn @michaelfollett @TheBembridge Worth noting that Virgin Media and Mobile no longer have anything to do with that Richard Branson Pratt. So I grabbed a great SIM only deal with a large monthly rollover of unused data with it. it piggyback on the EE Network, which is the only one that gives indoor coverage
-
Anna Das (@dasrussky) reported@virginmedia Internet blackout since 12pm Friday. Your technical support team and your twitter responses are sub-optimal. Clearly someone has made an error and you are in breach of your SLA's. You've had 48 hours to fix the issue, @virginmedia please confirm when this will be resolved today.
-
James Garwell (@jamesgarwell) reported@virginmedia Who knows? The agent said they were needed again. Been a customer for 5yrs or so, so not sure why he wanted new details.
-
Janette Hall86 (@JanetteHall) reported@virginmedia Hi yes I checked my area and says there's no local problems with virgin, it came on this morning for a few hours and now it's gone back off again
-
Steven Kiberton (@StevenKiberton) reported@virginmedia The issue is not with VM it has nothing to do with the service... The issue is with the HUB 3 restarting every few hours. How can a community forum fix a broken router or faulty power supply? I will pay for a new router to be shipped to me if I have to.
-
Richie (@Richie8469) reported@virginmedia No I have had to go to my brother's house to watch use the internet as I need to get some emails out for work and do a presentation. Check your service for en4 postcode area
-
Dr Don 🏴 (@drdon71) reported@virginmedia Ok. Compelled to eat some humble pie. With apology. Just received a text to say service has resumed. Didn’t even have time to write the complaint @Ofcom