Virgin Media Outage Report in Oakham, District of Rutland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oakham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Oakham, District of Rutland, England
The most recent Virgin Media outage reports came from the following cities: Corby, Melton Mowbray and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Corby |
Internet | |
| Melton Mowbray |
Phone | |
| Corby |
Internet | |
| Corby |
Wi-fi | |
| Corby |
Internet | |
| Corby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oakham, England
Latest outage, problems and issue reports in Oakham and nearby locations:
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MrNiceGuy
(@gavincrowe) reported
from
Corby, England
@virginmedia your broadband and TV packages are far too expensive for the services received. Yet AGAIN my HBB has gone down is as many days weeks and months. Reliability is terrible and I'm paying £121 and have just been told your putting it up AGAIN in September. Total Joke!
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ashley bennett
(@ashleyYNWA) reported
from
Leicestershire, England
@virginmedia I was told to message my complaint on here
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Simon Staskiewicz
(@SimonStaskiewi3) reported
from
Leicestershire, England
@virginmedia Totally down
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Nick Goodjohn
(@nickgoodjohn) reported
from
Corby, England
@papajdog_ @bt_uk @virginmedia BT were the worst when we were with them, haven’t had an issue with Virgin so far though
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GOD
(@ManLikeJr) reported
from
Leicestershire, England
@virginmedia I beg you lot fix your stupid internet every 5 minutes it’s cutting off
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again
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Anisa
(@cookwithanisa) reported
from
Leicestershire, England
@virginmedia Thanks but I did option 4 "make changes" then next was only 4 options. 4th option was "thinking of leaving" which I selected, but lines are very busy apparently. It would have been nice for the person dealing with my complaint to give me a direct number to resolve quickly.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
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Charles Collins
(@CharlesinRome) reported
from
Leicestershire, England
@virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago
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Gautam Karelia
(@GautamKarelia) reported
from
Leicestershire, England
@virginmedia Can you give me the number to cancel my account with Virgin, have tried 4 times to get the updated contract with agreed price
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x
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Deborah Davidson 🕷
(@Deborahbham) reported
from
Leicestershire, England
1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡
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Hayley Garrod
(@GRODSTER) reported
from
Leicestershire, England
Why do Virgin Media have to choose today of all days to 'improve' our service and leave us without any broadband or TV for the next 'few' hours 🙈 It had better be fixed and up and running in time for the England match or I will not be happy!! #Lionesses #FIFAWWC #Eng #ENGUSA
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Man in the Middle
(@TheManintheMid6) reported
@virginmedia Thanks, I'm glad you're still happy to help. Therefore, can you address the issues I raised about a) the daily rebooting of the router and b) the ethernet cable?
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Jon Guinness
(@JonGuinness) reported
@virginmedia None it says no known issues - has done since wednesday - which is a massive lie
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Stew Eldridge
(@stewie1973) reported
I really shouldn’t he surprised by @virginmedia diabolical service! Just been held on a call for 25 minutes only to be cut off by one of their incompetent call centre operatives in the transfer process - it’s a real disgrace and disgusting!!
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Charlene
(@MissCharleneE) reported
@virginmedia your customer service is appalling. My internet and phone isn’t working and I’ve been told I have to wait until Monday for someone to fix it. Really disappointed with the poor service
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Femi Aboluwarin
(@iamfemo) reported
@virginmedia Nevermind, after much stern words, I've had someone call me back when the line dropped and the service has been terminated as requested. Thanks.
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Andy
(@Shandy_Andy75) reported
@virginmedia Thanks but they cannot help, it states this number is not for wi-fi issues
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lauren
(@laurenmidsy) reported
@virginmedia I’m at a loss as to what to do! I’ve had very poor connection and speeds for over a year now and you are STILL charging me full amount. I get texts almost weekly saying you know there is a problem outside and yet still nothing. I’m fed up of phoning.
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Jeremy Law
(@Jlawireland) reported
@virginmedia Tried calling the number as you told me and as was in the letter. Maddening to then wait for ages on the phone only telling me to please go online.......you just didn’t want to take the complaint seriously....#poorcustomerservice
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Fred Server
(@PlcFred) reported
@virginmedia Dear Virgin Media, I am trying to cancel my account with you but the 150 number is permanently engaged 24 hours for days. No way to cancel online and the 035 number never answers. You've taken next month's money from my bank with no way of me stopping you. Contact me
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luna_s
(@evilninjaempire) reported
@virginmedia Shame it takes hours to get a response with texts, and it's a no go phoning during my working ours - is there any other way to cancel the account ?