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Virgin Media

Virgin Media Outage Report in Oakham, District of Rutland, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Oakham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Oakham, England

The most recent Virgin Media outage reports came from the following cities: Corby, and Melton Mowbray.

CityProblem TypeReport Time
Corby Wi-fi 20 days ago
Corby Internet 1 month ago
Melton Mowbray Phone 2 months ago
Corby Internet 2 months ago
Corby Wi-fi 2 months ago
Corby Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oakham, England

Latest outage, problems and issue reports in Oakham and nearby locations:

  • Jim_Hulbert
    Jim Hulbert (@Jim_Hulbert) reported from Leicestershire, England

    @virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.

  • ChrisHolton99
    Chris Holton (@ChrisHolton99) reported from Leicestershire, England

    @Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!

  • B17AL
    bilal manzoor (@B17AL) reported from Leicestershire, England

    @virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia Not the only thing slow is it!

  • yogi7592
    Yv (@yogi7592) reported from Leicestershire, England

    @virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.

  • DJacko79
    DJ (@DJacko79) reported from Leicestershire, England

    @pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line

  • timdnottingham
    Tim Dawson (@timdnottingham) reported from Leicestershire, England

    @virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia No. I’m done with text, on line and anything except talking to someone. You’ve had the opportunity using the bot, Twitter and online support, now we need to communicate in person. #realpeople

  • tkearins
    Tony Kearins (@tkearins) reported from Tilton, England

    @virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?

  • rickypaige121
    Richard Paige (@rickypaige121) reported from Corby, England

    @virginmedia what the **** is going on in Corby !Your system keeps failing!! Are you going to give us a refund for every day a so called cable uninterrupted system fails ?? Sky is looking much better after the 20th time in 2 years that Virgin has failed !! Not worth recommending

  • Super_Sonic2010
    Sonia Mathieson (@Super_Sonic2010) reported from Corby, England

    @virginmedia I have no doubt you'll be on it. Been quite some time now. Just wondered if there was an end to issues in sight.

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @Doddstar79 @virginmedia Their service seems to be particularly bad in recent weeks...

  • DJacko79
    DJ (@DJacko79) reported from Leicestershire, England

    @pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠

  • Super_Sonic2010
    Sonia Mathieson (@Super_Sonic2010) reported from Corby, England

    @virginmedia Thank you. Virgin are aware, message just says issue identified and working on it. Internet is vital for work, so wondering if a fix is in sight

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!

  • YourRedHead69
    K (@YourRedHead69) reported from Corby, England

    Nice one.. weekend, lockdown and WFH and @virginmedia goes down. 🙈😠

  • sewychloe
    Chloë Pritchard (@sewychloe) reported from Leicestershire, England

    @virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!

  • Wee_Linz_
    👸🏻 Queen Wee Linz 👸🏻 (@Wee_Linz_) reported from Corby, England

    @virginmedia Hi, as a family, all 4 of us are having problems with the mobile network. This has been ongoing for a few weeks and despite assurances that the problem is being fixed, it clearly isn't. This is frustrating and we are not getting the service we're paying for.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MatthewWalne
    Matthew Walne CFP™ (@MatthewWalne) reported

    @virginmedia Just tried on chrome on a laptop. Still not working

  • OldskoolUK
    =[ FuZioN ]= (@OldskoolUK) reported

    @bl0ke @virginmedia Typical Sky scenario methinks. Loyal customer = nar mate. 😡

  • MatthewWalne
    Matthew Walne CFP™ (@MatthewWalne) reported

    @virginmedia Forget it, what a total waste of my time. Service gets worse. Can I lodge a complaint please?

  • Paula_ODonnell
    Paula (@Paula_ODonnell) reported

    @virginmedia It was struggling when I contacted via Twitter but since our correspondence that seems to be working faster but that wont last The connection is unstable and unpredictable

  • PresBastards
    Denis (@PresBastards) reported

    @virginmedia Someone getting a pak code for my phone and taking my phone number. I did not consent to it. Customer service has been appalling at best

  • dangerous_85
    Dave (@dangerous_85) reported

    @virginmedia @virginmedia the speed isn't the problem (we'll less of a problem) it is the fact that it drops in and out every 10 to 15 mins

  • OfficialEckley
    Lukee👀 (@OfficialEckley) reported

    @virginmedia Sorry about the late reply, the deals are showing there if I were a new customer but not for me? It's cheaper for me to get Gig1 than my current package

  • Paula_ODonnell
    Paula (@Paula_ODonnell) reported

    @virginmedia I’ve been going round in circles for months it has never worked properly since the day it was put in. At this point I don’t know what I’m paying for. It’s completely frustrating everything buffers, zoom calls fail. I want let out of my contract so I can switch to a new provider.

  • dangerous_85
    Dave (@dangerous_85) reported

    @virginmedia Trying to speak to somone on your live chat about a problem with my Internet and the best advice they have is to turn it off and on again, like I haven't tried that already

  • Paula_ODonnell
    Paula (@Paula_ODonnell) reported

    @virginmedia And I’m not paying for the rest of the contract this is The companies issue and they refuse to fix it no matter how many complaints have been sent. Service a shockingly poor overpriced and speeds/connection significantly under what is Advertised