Virgin Media Outage Report in Oakham, District of Rutland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oakham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oakham, District of Rutland, England
The most recent Virgin Media outage reports came from the following cities: Corby and Melton Mowbray.
| City | Problem Type | Report Time |
|---|---|---|
 Corby |
Wi-fi | |
| Corby |
Internet | |
| Melton Mowbray |
Phone | |
| Corby |
Internet | |
| Corby |
Wi-fi | |
| Corby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oakham, England
Latest outage, problems and issue reports in Oakham and nearby locations:
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL
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Gareth Lloyd 🇪🇺🏴🇬🇧
(@El_Lloydie) reported
from
Leicestershire, England
Had enough. @virginmedia service in the past 18 months been truly shocking. Made a complaint last month and still not heard anything. Now trying to get hold of someone and doing the Krypton Factor would be easier! Sort yours (and my) s**t out Virgin Media!
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Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@BicramAthwal @virginmedia Awful company, truly abysmal customer service.
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring
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Deborah Davidson 🕷
(@Deborahbham) reported
from
Leicestershire, England
1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.
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Jamie Lewis Rennie
(@JLewisRUK) reported
from
Leicestershire, England
@JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x
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Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia I’ve tried but can never get through on the phone. Done a few web chats though
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR
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Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
@bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted
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Kieran Lake
(@itslakeyyy) reported
from
Leicestershire, England
@virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again
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clare luetchford
(@LuetchfordClare) reported
from
Leicestershire, England
@virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer
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Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia The usual, turn off and turn on again. No solution to the phone line not working though
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Azaad
(@greenpoet100) reported
@virginmedia 1 1 4 to cancel
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vikki moore
(@vikkiLCmoore) reported
@virginmedia currently dealing with one of the worst customer service situations I have ever been in, 9 months of constant problems advisors are clearly not trained to do there jobs. Was with sky for 25 years before changing to virgin media what a joke
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ȿundªɛ 🏳️🌈
(@SundaeLolz) reported
@virginmedia The call back was about a change to package deal following a death. The bereavement team passed me over to the customer service department and the CSR I spoke with promised to call me back after speaking with a manager. That was at about 9.30am this morning.
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Chand Jethwa
(@chandjethwa) reported
@virginmedia Latest status unknown, last discussed 16/05/22, advised complaint will be looked into but don’t know when. Complaint logged 28/04/22 after numerous failing to log previously. Advised manager would call back in a hour or two, its well over 24 hours and not heard a word!
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Tom
(@tweraksa) reported
@virginmedia has the worst possible customer service/pre-install team I've ever dealt with. No one knows what's happening with my installation, absolutely disgraceful.
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Ian Nolan
(@inolan1981) reported
@virginmedia Network tests show it’s okay but for a minute or so a couple of times a day it totally drops out.
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𝙹𝚎𝚗
(@JenG1210) reported
@virginmedia They've arranged it now, but it really didn't have to take 90 minutes for something which should be straightforward. Also all of the info that your chat bot asks for had to be repeated. Not great service, especially when I work for a telco company myself so know what to expect
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James
(@JamesPalGA) reported
@virginmedia No, it's the router. I just reboot and it comes back online. Local service is fine. Think I have a stinker of a router. Is there a way to get it replaced?
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Marc Burrows
(@Marc_Burrows) reported
@virginmedia I have it written down on a piece of paper and distinctly remember asking in the phone call if everything was for the 18 months, so you can go through the recorded phone call if need be. I was at least never told it was for anything less than 18 months (either 6 or 12).
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CC
(@CJ0000013) reported
@virginmedia been waiting longer than 48 hours for a manager call back, initially was told 24 hours but then I had to chase up and was then told its 48 hours which even that has passed! Shocking customer service!!