Virgin Media outages and service status in Oakham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oakham, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (50%)
- Wi-fi (25%)
- TV (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oakham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oakham, England
The most recent Virgin Media outage reports came from the following cities: Corby, Melton Mowbray, and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Corby
|
TV | 8 days ago |
|
Melton Mowbray
|
Internet | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Oakham, England
Latest outage, problems and issue reports in Oakham and nearby locations:
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Meghraj (@im_raj16) reported from Leicestershire, England@virginmedia Can you please send someone to fix the issue ? Please
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DJ (@DJacko79) reported from Leicestershire, England@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
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Sonia Mathieson (@Super_Sonic2010) reported from Corby, England@virginmedia Thank you. Virgin are aware, message just says issue identified and working on it. Internet is vital for work, so wondering if a fix is in sight
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Tim Dawson (@timdnottingham) reported from Leicestershire, England@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
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John Wright (@juanfelipe1) reported from Leicestershire, England@simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia hi, do you have online chat available for problem solving?
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John Wright (@juanfelipe1) reported from Leicestershire, England@simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts
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IG: marvy_xo (@marvy_xo) reported from Leicestershire, England@virginmedia my wifi is not working in my area still!!! what is all this!!
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clare luetchford (@LuetchfordClare) reported from Leicestershire, England@virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer
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Deborah Davidson 🕷🇪🇺🇱🇰🏴 (@Deborahbham) reported from Leicestershire, EnglandInteresting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance
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Yv (@yogi7592) reported from Leicestershire, England@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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DJ (@DJacko79) reported from Leicestershire, England@pescott_gemma @virginmedia Ok Sorry have you been and looked at the nearest exchange box to your addressand checked as if its damaged they wont know till someone tells them if that looks Ok im guessing they will need resend signal down the line
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bilal manzoor (@B17AL) reported from Leicestershire, England@virginmedia what’s going on today, how do I contact the customer number 0345 454 1111 or 150 just rings out and then ends the call?
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Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England@virginmedia I’ve had to call you in the past week 150 & you had to reset the router ... I shouldn’t need to do this! It’s your responsibility to ensure I have the service I pay (a lot) for!!!
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Sonia Mathieson (@Super_Sonic2010) reported from Corby, England@virginmedia I have no doubt you'll be on it. Been quite some time now. Just wondered if there was an end to issues in sight.
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👸🏻 Queen Wee Linz 👸🏻 (@Wee_Linz_) reported from Corby, England@virginmedia As you know we are having horrendous problems with our Virgin services and I believe that @Bobby_Dazzler68 is still awaiting a call from your tech team. 1/2
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Safetypenfold (@SteveRiches4) reported from Leicestershire, England@virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks
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Safetypenfold (@SteveRiches4) reported from Leicestershire, England@virginmedia Still not working, still no contact from #virginmedia. If still no contact tomorrow, will have to change supplier in time for Christmas. Can you help?
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Nick Fitzsimons (@NickFitz) reported from Leicestershire, England@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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Dean Blavins (@DjDno) reported from Chadwell, EnglandAnyone else's #virginmedia internet down, came home from night shift to a red flashing light, down in my area ffs.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roskoe (@Roskoe9) reported@BrummieJas @MartinSLewis @virginmedia they do if u cancel m8 u get a phone call to ask u back within 24 hours, just have ready what u want price wise, we just quote new customer deals an when they say no just say well I left so if I come back technically I am a new customer
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Graham Hill (@grahamhill1) reported@MartinSLewis Virgin Media were terrible to deal with when I had a contract with them, poor customer service up until I quit - only then did I get to talk to someone in charge. I still quit and signed up to @sky
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Jeremy White (@jeremyiwhite) reportedI got the most appealing service from @virginmedia when I wanted to cancel. So glad to see them hit where it hurts.
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Tesco Mobile (@tescomobile) reported@Laraisthecroft1 @virginmedia Hi Lara, I am so sorry to hear you have been having issues with your signal. Is this in all areas? - Zoie
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whoareyou (@whoareyou6359) reported@BBCBreaking People are still signing up for Virgin media in 2026? You all really are stupid
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Paul Wingrove (@paul_wingrove) reported@virginmedia and quite rightly VM have been heavily fined. Anyone who has ever contacted VM knows what bastards their customer service ppl can be.
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Ian McNee (@IanSMcNee) reported@premnsikka Something of a tangent Prem but there are good domestic service providers that are not owned by US multinationals. I ditched the appalling @VirginMedia years ago over their terrible customer service & moved to Andrews & Arnold - @AAISP. A little more expensive but great service.
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Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported🚨 UK Regulator Fines Virgin Media £28 Million ($37.4M) Ofcom has slapped Virgin Media with a £28 million fine for systematically preventing customers from cancelling contracts over nearly three years (Jan 2022 – mid-Sept 2024). Key Findings: - Deliberate call-dropping tactics - Excessive and unnecessary call transfers - Repeatedly putting customers on hold for no reason Ofcom described the failings as systemic and repeated. Background: Virgin Media is a joint venture between Spain’s Telefónica and Liberty Global. This is the second major fine for Virgin Media recently (previously fined £23.8M in December for issues with telecare customers during landline migration). Impact: Another hit to Virgin Media’s reputation in the UK broadband/mobile market.
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Andy W (@AndrewW12290183) reported@virginmedia While 6 weeks ago I was struggling to cancel my VM contract for charging me for a TV package I never signed up for. VM was negotiating with @Ofcom a reduced fine for making it difficult to move to another supplier. VM palmed off my complaints so class action it is
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NewsTongue (@NewsTongueX) reported🔴 Ofcom fines Virgin Media £28m for blocking customer cancellations Virgin Media breached UK telecoms rules by deliberately dropping calls, transferring customers unnecessarily, and placing them on hold to prevent contract cancellations between January 2022 and September 2024. Ofcom received nearly 2,000 complaints and found the company's retention agents operated under a commission scheme that financially rewarded obstruction. • Fine of £28m — Ofcom's largest ever under consumer protection rules, reduced 30% after Virgin Media admitted fault and agreed to settle • Millions of calls "likely mishandled" during the three-year period