Virgin Media Outage Report in Oakham, District of Rutland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oakham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Oakham, District of Rutland, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Corby and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oakham, England
Latest outage, problems and issue reports in Oakham and nearby locations:
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Nick Fitzsimons
(@NickFitz) reported
from
Leicestershire, England
@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
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worksopchap
(@worksopchap) reported
from
Chadwell, England
@virginmedia can you help me merge my accounts ? I am a new customer and can’t access the app
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jennie walsh
(@W4lshy_85) reported
from
Chadwell, England
@virginmedia once again absolute outstanding useless customer care 👌🏻 #virginmedia #gotosky 👍🏼
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@virginmedia Or you could invite your customers to get in touch when out of contract or you could even tell us what deals are on offer to help us stay. I suspect you don't because you realise that inertia effects are high when it comes to changing broadband packages.
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia @Muggleflump Same here, impossible to cancel which is more than likely done on purpose, terrible company ethics
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Darren Carson
(@DazCarson68) reported
from
Chadwell, England
@virginmedia Was advised due to age to dispose of, now had message to return wifi pod. Never sent any packaging etc
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
@virginmedia why does my wifi keep cutting out every 15 mins for about 2 mins then come back? Not great when I work from home and my meetings cut out midway through…
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia Hard to cancel when SMS, text and phone never answered
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm looking at the new Sky Stream service that starts on 18th October combined with Three 5G broadband. Both offer rolling 1 month contracts
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Darren Carson
(@DazCarson68) reported
from
Chadwell, England
@virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks
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worksopchap
(@worksopchap) reported
from
Chadwell, England
@virginmedia I can’t find the last message where this thread started - I’ll go to the bot system - I’m a returning customer - need to reactivate my account etc
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John Wright
(@juanfelipe1) reported
from
Leicestershire, England
@simonnread @virginmedia I'm having the same issue. For the period of lockdown I could broadly rely on the signal to my home office. The last 2/3 months I haven't and I am constantly having to tether my mobile at my expense. The router hasn't moved and neither has my office. The service has just worsened
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Richard Adams
(@Pogit) reported
from
Chadwell, England
@virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)
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Gary Cross
(@garycross) reported
from
Corby, England
@virginmedia Spoken with two different agents and got teo different answers. One said there was a known fault and the other said the opposite. Second agent claimed he booked me a virtual help call hut nobody called. I've ended up having to book my own engineer visit. Nobody has been helpful.
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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Denham Kite
(@DenhamKite) reported
from
Leicestershire, England
@virginmedia - what number do I call to talk to a real person to sort this rubbish before I cancel?
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Dean Blavins
(@DjDno) reported
from
Chadwell, England
Ffs, there it goes again!! Sort your **** out @virginmedia
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Michael Truefitt
(@michaeltruefitt) reported
from
Chadwell, England
@virginmedia Are you planning on giving all your customers a discount for your constant broadband issues and not delivering what people are paying for? I see it was fixed earlier but it’s gone down once again in the last hour. It seems to be a daily occurrence now.
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Meghraj
(@im_raj16) reported
from
Leicestershire, England
@virginmedia Can you please send someone to fix the issue ? Please
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia I understand but surely you must have some sort of system? Purposely making it impossible to cancel is ridiculous
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nasir Ahmad
(@nasiramd1) reported
@virginmedia You welcome new customers and they can join you by just filling a simple online form. And when they want to leave you; you are required to be informed one month in advance. Why is this? Not recommended this service provider
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Josh whitby
(@OMGITSJOSHHH) reported
@virginmedia Internet ha been down I'm my area for over 24hrs now and the fix time just gets pushed back again and again, absolute joke, not to mention customer service is absolutely dreadful
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James Hope
(@gingerjames1990) reported
@Ofcom @virginmedia But that's the issue! Read their replies, they say over and over to call to make a complaint yet their advisers off shore refuse to take complaints!!!
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Ian Smith
(@1an5mith) reported
@virginmedia And right on cue you wack another 4 hours on what an utter 💩house service. 1st - 1715hrs 2nd - 2115hrs 3rd - 2315hrs 4th - 1000hrs 5th - 1230hrs 6th - 1630hrs 7th - 2030hrs Why on earth are O2 joining these 🤡 #VirginmediaO2
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colinanthonypryce
(@colantpryce) reported
@virginmedia Known issue which engineers are fixing. Service updates inconsistent as am working from home. Reason for outage would help. Never had this length of non-activity before
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David M Cox
(@DavidMCox7) reported
@virginmedia I'm past giving a ****, I tried.
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Jackelele
(@Jackelele_) reported
@virginmedia Service has dropped on both wired and wireless. TV has also gone down too.
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Ian Smith
(@1an5mith) reported
@virginmedia Coming up on your latest finger in the air guess to fix broadband in CR8 having stated: 1715hrs 2115hrs 2315hrs 1000hrs 1230hrs 1630hrs How long are you going to push it on this time. #virginmedia 🤡
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#FreeThoseInNeed
(@aysha_happy1) reported
@virginmedia have the worst ****** call centres/customer service for daaaaaays
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Hugo Wymer
(@hugostjohn) reported
@virginmedia are a disgrace. Appalling service. No broadband, TV or phone working. Earliest appointment next Tuesday. Farcical. Time to find an alternative with reliable service and a customer service team that cares.