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Virgin Media

Virgin Media Outage Report in Oakham, District of Rutland, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Oakham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Oakham, England

The most recent Virgin Media outage reports came from the following cities: Corby, and Melton Mowbray.

CityProblem TypeReport Time
Corby Wi-fi 22 days ago
Corby Internet 1 month ago
Melton Mowbray Phone 2 months ago
Corby Internet 2 months ago
Corby Wi-fi 3 months ago
Corby Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oakham, England

Latest outage, problems and issue reports in Oakham and nearby locations:

  • ddrbowella
    David Richards (@ddrbowella) reported from Leicestershire, England

    Virgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?

  • ddrbowella
    David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.

  • Bobby_Dazzler68
    Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Speed tests etc, BB effecting t.v. services, am doing a ethernet test but not sure how that will help.

  • SmallPaulDJ
    smallpauldj (@SmallPaulDJ) reported from Leicestershire, England

    @virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.

  • Bobby_Dazzler68
    Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia I've been trying to resolve a BB speed, patchy t.v. services issue for several weeks and am getting passed from dept to dept, unfortunately customer service isn't great tbh

  • faizalmom
    Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.

  • Manraj_Virkk
    Manraj (@Manraj_Virkk) reported from Leicestershire, England

    Why does virgin media wifi become **** after 11:30pm? Absolutely shite man

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...

  • Bobby_Dazzler68
    Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Basically on 500mb package but getting below half of that speed. Tv service poor as on demand constantly drops out, ave twice during a film.

  • Bobby_Dazzler68
    Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia hi, do you have online chat available for problem solving?

  • gallagher1aaa
    I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, England

    What **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone

  • yogi7592
    Yv (@yogi7592) reported from Leicestershire, England

    @virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!

  • Bobby_Dazzler68
    Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Hi, have done that, found a blackspot but won't let me order, refers to online bot chat that cannot help either. Can't get through via phone

  • djstar3d
    David Johnston (@djstar3d) reported from Melton Mowbray, England

    @virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem

  • NimeshDave7
    Nimfresh.exe (@NimeshDave7) reported from Leicestershire, England

    @virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!

  • ddrbowella
    David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.

  • Dog_in_a_hat
    Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...

  • Bobby_Dazzler68
    Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Hi, done all that, effects wifi, have ordered wifi pods but out of stock. Not sure why speed so slow, I'm supposed to be getting a boost according to your helpline colleague last week

  • SophieRebecca93
    Sophie Stewart (@SophieRebecca93) reported from Corby, England

    Really @virginmedia been on hold for 40mins for you to terminate the call due to “technical difficulties”! What surely you knew that when we called! Your customer care is shocking 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Iceman2081
    Gavin 🏎🏍🎮 (@Iceman2081) reported

    @virginmedia hi is there a issue with the virgin tv go app as it is asking to upgrade to view the TV guide and watch shows thanks

  • JohnLeatherbar4
    John Leatherbarrow (@JohnLeatherbar4) reported

    @virginmedia Cannot get through to customer service. Going to cancel direct debit and let them contact me.

  • dartforddave06
    Donut Dave (@dartforddave06) reported

    Hey @virginmedia, since your technician came out to do a new install, he’s disconnected my old provider, we can’t now use, u never turned up yesterday as promised. Now tell me wait until 13/5 for services. Terrible service

  • StarrysLive
    Starry (@StarrysLive) reported

    @virginmedia @virginmedia I need a technician scheduled and also I would like to change my internet as a whole and cancel this one it’s just a nightmare. Would you be able to help please?

  • CraigWoodroffe
    Craig Woodroffe (@CraigWoodroffe) reported

    @virginmedia That's not very helpful, and also I am paying for a poor service and in no way getting any value for money. So disappointing.

  • Johnson53Debbie
    🌨❄️☃️Debs Geordie Johnson☃️❄️🌨 (@Johnson53Debbie) reported

    @virginmedia just tried to call again, they took all the information then say they will transfer to customer relations, line is disconnected. She is now on another call going through the same process (giving her security details) this time she’s asking to speak to supervisor…line gone dead

  • jonmunson
    Jon Munson (@jonmunson) reported

    @virginmedia And today I find out that existing customers on my same street get offered a better price than I do, with one person being offered the new customer price. So it’s actually more of a personal thing, you just don’t want me as a customer.

  • MrsLevein
    Sam Levein (@MrsLevein) reported

    Cancelled @virginmedia today because they wanted to double the price because the deal ran out. Double the price for the exact same service! So I'm now hunting out the best broadband deal. I love a project!

  • Johnson53Debbie
    🌨❄️☃️Debs Geordie Johnson☃️❄️🌨 (@Johnson53Debbie) reported

    @virginmedia This has now been going on for two days @MartinSLewis can you help and intervene please

  • SheffieldYell
    John Armitage (@SheffieldYell) reported

    @virginmedia This is the problem, I spend too much time on hold to your business. Why should I have to call you again, when it is YOU that haven't delivered on what we contractually agreed??