Virgin Media Outage Report in Oakham, District of Rutland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oakham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Oakham, District of Rutland, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, Corby and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oakham, England
Latest outage, problems and issue reports in Oakham and nearby locations:
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna help me!!
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K
(@YourRedHead69) reported
from
Corby, England
Nice one.. weekend, lockdown and WFH and @virginmedia goes down. 🙈😠
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Chris Holton
(@ChrisHolton99) reported
from
Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks
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Tony Kearins
(@tkearins) reported
from
Tilton, England
@virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia costumer service is ****!!!
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Chloë Pritchard
(@sewychloe) reported
from
Leicestershire, England
@virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!
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The JodFather
(@Paul_W_Young) reported
from
Corby, England
Thankyou @virginmobile for threatening legal action & forcing me to pay £135 for a mobile phone service we thought was cancelled. No calls/data used since March but you insisted. Net result is you’ve lost a loyal @virginmedia customer too. All services cancelled. Good riddance🖕
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Linzi Parsons
(@ParsonsLinzi) reported
from
Leicestershire, England
@virginmedia I’ve spent the last 3 hours trying to communicate with someone via text about some charges that are due to virgin not setting a cap on my 11 year old step daughters account as requested! Service is awful
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👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia Hi, as a family, all 4 of us are having problems with the mobile network. This has been ongoing for a few weeks and despite assurances that the problem is being fixed, it clearly isn't. This is frustrating and we are not getting the service we're paying for.
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia I have no doubt you'll be on it. Been quite some time now. Just wondered if there was an end to issues in sight.
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Richard Paige
(@rickypaige121) reported
from
Corby, England
@virginmedia what the **** is going on in Corby !Your system keeps failing!! Are you going to give us a refund for every day a so called cable uninterrupted system fails ?? Sky is looking much better after the 20th time in 2 years that Virgin has failed !! Not worth recommending
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
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Donna Ireland
(@Mum2fifteen) reported
from
Stamford, England
@virginmedia any known issues with broadband in SK postcodes? My internet isn’t working
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia Thank you. Virgin are aware, message just says issue identified and working on it. Internet is vital for work, so wondering if a fix is in sight
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Jim Hulbert
(@Jim_Hulbert) reported
from
Leicestershire, England
@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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Shakeela🥀
(@shakeelaa_a) reported
from
Leicestershire, England
@virginmedia Why is your internet down!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Tully
(@TullyMatt) reported
@virginmedia Hi why have you ignored me? I called to cancel and you cut off my internet immediately You didn't offer me any discount off my bill in a 30 minute phonecall either Is this usual practice?
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Mace
(@MACE_VL) reported
@virginmedia No just your internet went to **** last night
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Mydaboom
(@Mydaboom) reported
@virginmedia Help would be appreciated. I am in range of a WiFi hotspot but not getting connected. Just saysturn on mobile data when I go on Google.
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Chris Newcastle
(@newcastle_chris) reported
@virginmedia RE: complaint no. C-310122692 about incorrect billing whilst leaving VM. Received email that the complaint is resolved we've "had a chat" but nobody has spoken to me and the incorrect bills are still there. How do I start independent adjudication ? Deadlock letter ?
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Dean Cleworth
(@dac230) reported
@virginmedia All seems ok on service status - can you DM please?
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Piccle
(@PhilC1984) reported
@virginmedia Awful, awful customer service. Offer a deal over the phone one day, next day deny it ever happened.
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Laura_Lou
(@cocktailqueen87) reported
@virginmedia However if its not delivered today and im not getting the discount with @virginmedia then I cannot afford the package and will have to cancel.
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John
(@John98534482) reported
@Objective_Read @virginmedia I had a similiar problem, sent a letter on 23rd of February but they apparently never received it! Also they make it so hard to communicate, and when you do they speak over you trying to offer you unwanted deals..
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Phil Bowers
(@PhilJBowers) reported
@virginmedia Hello Virgin Media, seems to be a fault in Newcastle-Under-Lyme ST5 area with your broadband, used the service checker and doesn't give an estimated time it'll be fixed - any ideas when it'll be back on?
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Josh
(@JoshWally) reported
@virginmedia FYI WiFi calling does work on Pixel devices when using a physical virgin mobile SIM. The issue was specifically with the eSIM