Virgin Media outages and service status in Oakham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oakham, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Phone.
- Total Blackout (50%)
- Phone (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oakham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oakham, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, and Corby.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray
|
Phone | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Oakham, England
Latest outage, problems and issue reports in Oakham and nearby locations:
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Safetypenfold (@SteveRiches4) reported from Leicestershire, England@virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.
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Noumaan Abubakar (@_Noumaan_) reported from Leicestershire, England@virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia Yes, need a pod, also have t.v and home phone, TV service has lots of you tube, Netflix, sky movie drop outs
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Sonia Mathieson (@Super_Sonic2010) reported from Corby, England@virginmedia I have no doubt you'll be on it. Been quite some time now. Just wondered if there was an end to issues in sight.
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Gary Cross (@garycross) reported from Corby, England@virginmedia Spoken with two different agents and got teo different answers. One said there was a known fault and the other said the opposite. Second agent claimed he booked me a virtual help call hut nobody called. I've ended up having to book my own engineer visit. Nobody has been helpful.
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Faizal Momoniat (@faizalmom) reported from Leicestershire, England@virginmedia need help to reduce my bills
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Manraj (@Manraj_Virkk) reported from Leicestershire, EnglandWhy does virgin media wifi become **** after 11:30pm? Absolutely shite man
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David Richards (@ddrbowella) reported from Leicestershire, England@virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.
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Tim Dawson (@timdnottingham) reported from Leicestershire, England@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
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DJ (@DJacko79) reported from Leicestershire, England@pescott_gemma @virginmedia @sky **** ive never been on hold that long 😠
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Faizal Momoniat (@faizalmom) reported from Leicestershire, England@virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR
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Meghraj (@im_raj16) reported from Leicestershire, England@virginmedia It’s the same plz help me or plz disconnect the service I give up.
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Adam Kemp (@adamkemp24) reported from Leicestershire, England@bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍
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Tony Kearins (@tkearins) reported from Tilton, England@virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?
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Joshua Swatman (@JoshSwatz) reported from Leicestershire, England@virginmedia Everything you've shown me has already been done on many occasions having numerous problems with service for the past 2 years I appreciate you trying to help. There always seems to be something.
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Darren Carson (@DazCarson68) reported from Chadwell, England@virginmedia hi, could you advise the best method to speak to someone regards a request for return of kit after house move? Chat bot does not help, need to contact an agent thanks
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Deborah Davidson 🕷🇪🇺🇱🇰🏴 (@Deborahbham) reported from Leicestershire, EnglandInteresting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance
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Uways Bobat (@UwaysBobat) reported from Leicestershire, England@virginmedia Stfu man. Ur lots internet is utter ****.
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Faizal Momoniat (@faizalmom) reported from Leicestershire, England@virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia I understand that takes 28 days which will be 3 months with sub standard service, not exactly a quick resolution
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Adams (@GazzaAdams) reported@virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.
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LYNCHY BHOY 🍀 🏴🇮🇪 (@GLEZGAHS_G_N_W) reported@virginmedia @heid_the_baw_ You ain’t sorry yer robbing bastards , existing customers get pumped silly for a shite service , and can’t even get some one to talk to in this country , just a **** mob to deal with let’s be honest
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Gram (@Gram7070707070) reported@Carolestfc1 @virginmedia Worst company I have ever dealt with and it's not even close. They'll screw your credit rating by mistake and never, ever fix it. They'll hang up on you, the staff don't put notes on accounts and you have to tell the same story to 20 different disinterested call centre staff.
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Doc (@Trout_Finger) reported@virginmedia Still no Red Button service and Broadband still down Over a week now.. **** you and the contract @skytv here I come🖕
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putasinghonit (@putasinghonit) reportedAnyone ever had @virginmedia charge them for a movie they never purchased? Theres no history on my app, box or even an email confirmation of said purchase mind you - just a charge on my bill for £17.99 which they say was purchased with a pin number on the box.
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Dianaaaa (@Dianaaaa_91) reportedInternet went down at 9pm last night. @virginmedia you’re estimating to be back up at 5:08pm today…. My partner wfh how is he supposed to do his job? No information on the app just “an issue in the area” can someone check on this please? It’s only been a week since it fixed.
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Paul Green (@pgreen83) reported@virginmedia And idea what you have not replied to my post and now ignoring my DMs? Breach of contract and you are now in breach of your complaint procedure
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david holden (@dhol_den) reported@virginmedia service down again
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johngunn (@johngunn2) reported@virginmedia @CliveR39 The last time I checked a couple of days ago it gave an estimated fix of 28th August. Which considering it’s been at least a week since it went down is a considerable length of time to not receive the service we’re paying for.
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Andy Anderson 🇬🇧 Defund the BBC! ♋️ (@shelf_life64) reported@virginmedia @TheAFC0522 Two weeks to fix this is wholly unacceptable…. I’m starting to suspect you’re having another spat with Sky or your engineers are all on holiday!! As you are well aware casting is not available from the Sky Sports app… A bill credit to all affected would be welcome for this!