Virgin Media Outage Report in Oakham, District of Rutland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oakham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oakham, District of Rutland, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray and Corby.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray |
Phone | |
| Corby |
Internet | |
| Corby |
Internet | |
| Corby |
Wi-fi | |
| Stamford |
Internet | |
| Corby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oakham, England
Latest outage, problems and issue reports in Oakham and nearby locations:
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ashley bennett
(@ashleyYNWA) reported
from
Leicestershire, England
@virginmedia I was told to message my complaint on here
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Charles Collins
(@CharlesinRome) reported
from
Leicestershire, England
@virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago
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Adam Kemp
(@adamkemp24) reported
from
Leicestershire, England
Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring
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clare luetchford
(@LuetchfordClare) reported
from
Leicestershire, England
@virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR
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Kieran Lake
(@itslakeyyy) reported
from
Leicestershire, England
@virginmedia No issues reported. A reboot of the hub seems to do the trick however it’s an inconvenience doing that 4-5 times a day.
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Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍
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Alison Love
(@alisonllove1) reported
from
Leicestershire, England
@simonrim @virginmedia I had good service chatting via Twitter but elsewhere absolutley useless
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Paul Roberts
(@corfu1957) reported
from
Leicestershire, England
50 mins talking to an engineer who then couldn't connect the new box and now have to have an engineer come out to sort it @virginmedia you need to get your customer service sorted
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Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia The usual, turn off and turn on again. No solution to the phone line not working though
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Deborah Davidson 🕷
(@Deborahbham) reported
from
Leicestershire, England
1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.
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Gareth Lloyd 🇪🇺🏴🇬🇧
(@El_Lloydie) reported
from
Leicestershire, England
Had enough. @virginmedia service in the past 18 months been truly shocking. Made a complaint last month and still not heard anything. Now trying to get hold of someone and doing the Krypton Factor would be easier! Sort yours (and my) s**t out Virgin Media!
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.
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Matthew Walne
(@MatthewWalne) reported
from
Leicestershire, England
@virginmedia I’ve tried but can never get through on the phone. Done a few web chats though
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Andy Corney
(@thecornstar) reported
from
Leicestershire, England
@BicramAthwal @virginmedia Awful company, truly abysmal customer service.
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Ash Armstrong
(@AshArmstrong9) reported
from
Leicestershire, England
@Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Wilcox
(@Rossi2k) reported
@virginmedia I have done the text thing twice now and been put through to the “right department” each time. And each time promised a manager will call me back but call never happens. Why will doing this this time be any different? Why can a manager just not call me as promised?
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حرا
(@thira93) reported
@KamranKhalid02 @Akhund_Bilal1 @bt_uk Idk, maybe this area is not great for WiFi 😓 but honestly we had virgin media before and it was never this bad!
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Craig Paterson
(@CraigyP83) reported
******* raging that I can’t watch Real-Barca because @virginmedia are tinpot as ****
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Kelly gray A to be 👰
(@Kellygr15) reported
@virginmedia Can someone please help, paid to upgrade my package to have sports this afternoon and it’s still not updated 😢
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toewad1
(@toewad1) reported
@virginmedia And that's your problem, garbage like that link, I was on the phone for 1 hour on Wednesday to your "support" 20 mins was telling me I haven't phoned since 2011 then the phone went dead, after 1 hour no phone call back though @virginmedia crap, crap, crap, "technical" my bottom.
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Mike Moody
(@classicm) reported
@virginmedia having real problems with catch up. 6 weeks now. Both boxes saying network connection fault and can’t watch any catchup. Constantly dropping out. All other services ok. Help!
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Marcas
(@IsMiseMarcas) reported
@nordyteacher @BOD80 Oh god Virgin Media was just AWFUL in D3. But up in Derry at the moment, and VM is fantastic up here!
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Cathy Briggs
(@katz404) reported
@GaryWBacon @virginmedia They have been a nightmare!!! Called them four times about speed. Apparently the speed they advertise only applies to devices attached directly through ethernet cable, wtf. I thought buying a new router might be better but I might just change too. Who you change to?
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Andrew Fortescue
(@MrAngryPantz) reported
Hey @virginmedia! I arranged a TV360 upgrade. Got a text the next day cancelling it. Phone support said it wasn’t cancelled. Then got another email this morning saying my package had changed and has reverted back. What’s going on please? I’m getting tired of going from one person
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Yvonne
(@yvonnehart90) reported
@virginmedia i am moving home and need to cancel my contract!