Virgin Media Outage Report in Oakham, District of Rutland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oakham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Oakham, District of Rutland, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray and Corby.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray |
Phone | |
| Corby |
Internet | |
| Corby |
Internet | |
| Corby |
Wi-fi | |
| Stamford |
Internet | |
| Corby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oakham, England
Latest outage, problems and issue reports in Oakham and nearby locations:
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.
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Tim Dawson
(@timdnottingham) reported
from
Leicestershire, England
@virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?
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David Richards
(@ddrbowella) reported
from
Leicestershire, England
@virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Basically on 500mb package but getting below half of that speed. Tv service poor as on demand constantly drops out, ave twice during a film.
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...
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Wayne™
(@Dog_in_a_hat) reported
from
Leicestershire, England
@virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia hi, do you have online chat available for problem solving?
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Nimfresh.exe
(@NimeshDave7) reported
from
Leicestershire, England
@virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I've been trying to resolve a BB speed, patchy t.v. services issue for several weeks and am getting passed from dept to dept, unfortunately customer service isn't great tbh
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David Richards
(@ddrbowella) reported
from
Leicestershire, England
Virgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
Why does virgin media wifi become **** after 11:30pm? Absolutely shite man
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David Richards
(@ddrbowella) reported
from
Leicestershire, England
@virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.
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smallpauldj
(@SmallPaulDJ) reported
from
Leicestershire, England
@virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.
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David Johnston
(@djstar3d) reported
from
Melton Mowbray, England
@virginmedia Come on guys. Can you at least let me watch the MotoGP on BT sport 2? I’m pretty sure I have the rights to watch it since I watched it yesterday no problem
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, done all that, effects wifi, have ordered wifi pods but out of stock. Not sure why speed so slow, I'm supposed to be getting a boost according to your helpline colleague last week
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, have done that, found a blackspot but won't let me order, refers to online bot chat that cannot help either. Can't get through via phone
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I'm Juggy not Noel
(@gallagher1aaa) reported
from
Leicestershire, England
What **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone
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Sophie Stewart
(@SophieRebecca93) reported
from
Corby, England
Really @virginmedia been on hold for 40mins for you to terminate the call due to “technical difficulties”! What surely you knew that when we called! Your customer care is shocking 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola McKeown
(@Nikimc17) reported
@virginmedia 1/2 My daughter cancelled her services as she was moving back home. However you cancelled mine instead. Different ac no/address/name/password ? Yet you still managed to go into my ac instead. I was left with no services for almost a week. As that isn’t bad enough, you are now
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graham littler
(@adelwire) reported
@virginmedia So if I cancel payment with bank, I should still get coverage of old package until next bill day
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Ginny Hadfield
(@Sophthecatsmum) reported
@virginmedia Hi, I'm not still experiencing issues at the moment however, I did have issues last Tues for ~2 hrs & yesterday for ~4 hours & on both occasions it stopped me from working (from home) but also last Saturday when it stopped me from watching a streamed football match I'd paid for.
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graham littler
(@adelwire) reported
@virginmedia When I got through 1 time, the adviser said oh this is strange issue.. I wonder why that's happening. Incompetence
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Tracey Blunden
(@goofeyshouse) reported
@virginmedia It turned out to be an area issue, so they say they have now resolved. We are experiencing issues about every two weeks - I’m unable to work from home because of this & rely on the internet as my mum is 87 & disabled (so use Echo to drop in etc). We have had many engineers out
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Petrique
(@Petrique3) reported
@virginmedia #virginmedia what ******** are you doing? Why are you blocking ssl connections? I can't even connect to your site!
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chris Griffin
(@spirituk) reported
@virginmedia @Angela_Griffin Hahah you have it here don’t you know? Why are you always sorry then ask to call a number you never answe
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lambster
(@lambster34) reported
@virginmedia Already have raised a complaint for what it's worth nothing will come of it just seems to be the norm looking at other tweets end of the day my child still cannot sit a Zoom meeting at school without the fear of losing connection 😡
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Ronnie De Guzman
(@RonnieD88779995) reported
@virginmedia ALSO, tell me this. Why is it up to this point you haven't resolved my issues with regards to signing up to the Virgin Media account??? This has been an ongoing dilemma with you for over 4 months now. So many of your customer reps have contacted me and asked the same thing
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Neil Aitken
(@xDemoli) reported
@virginmedia Oh look another price hike in my Broadband package, don't think I even got an email warning me this time. I presume this price increase represents an increase in service quality and I won't be seeing any downtime this year?