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Virgin Media

Virgin Media Outage Report in Oakham, District of Rutland, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Oakham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Oakham, England

The most recent Virgin Media outage reports came from the following cities: Corby.

CityProblem TypeReport Time
Corby Wi-fi 26 days ago
Corby Internet 1 month ago
Melton Mowbray Phone 2 months ago
Corby Internet 2 months ago
Corby Wi-fi 3 months ago
Corby Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oakham, England

Latest outage, problems and issue reports in Oakham and nearby locations:

  • dylanjfarrell
    dylan farrell (@dylanjfarrell) reported from Leicestershire, England

    @virginmedia WiFi down again!!!

  • nameez_n
    Nam_n (@nameez_n) reported from Leicestershire, England

    @virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow

  • OfficialLukeT30
    Luke Taylor (@OfficialLukeT30) reported from Leicestershire, England

    @virginmedia could really do with some help with my internet and TV chaps. DM me.

  • ohthatoneboy
    ALEX (@ohthatoneboy) reported from Leicestershire, England

    @virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful

  • Deborahbham
    Deborah Davidson 🕷🇪🇺🇱🇰🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Deborahbham) reported from Leicestershire, England

    Interesting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.

  • LuetchfordClare
    clare luetchford (@LuetchfordClare) reported from Leicestershire, England

    @virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer

  • kapzmania
    Kapzvaghela (@kapzmania) reported from Leicestershire, England

    @virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.

  • ohthatoneboy
    ALEX (@ohthatoneboy) reported from Leicestershire, England

    @virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954

  • adamkemp24
    Adam Kemp (@adamkemp24) reported from Leicestershire, England

    Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless

  • adamkemp24
    Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @virginmedia went down today at work and now it’s stopped me watching #Netflix!!

  • JLewisRUK
    Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x

  • thecornstar
    Andy Corney (@thecornstar) reported from Leicestershire, England

    @virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL

  • faizalmom
    Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia need help to reduce my bills

  • GRODSTER
    Hayley Garrod (@GRODSTER) reported from Leicestershire, England

    @stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...

  • thecornstar
    Andy Corney (@thecornstar) reported from Leicestershire, England

    @BicramAthwal @virginmedia Awful company, truly abysmal customer service.

  • MattLaight
    Matt (@MattLaight) reported from Leicestershire, England

    @virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!

  • elliepratt_
    Ellie Pratt (@elliepratt_) reported from Leicestershire, England

    @DeadHeadIllust @virginmedia @JudgeJudy Only Judy can fix Virgin Media.

  • adamkemp24
    Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NilsSchaffner
    Nils Schaffner (@NilsSchaffner) reported

    @virginmedia I have been through to 4 people so far who each time forwarded me to the wrong next person to talk to to cancel. This is not a question of just waiting, it is also a clear attempt to avoid me cancelling in my opinion!

  • bronwenhyde
    Bronwen Hyde 💙 (@bronwenhyde) reported

    @virginmedia not that i could see but it didn't seem to mention wifi, just broadband and the broadband is fine. it's just the wifi signal that's dropping out.

  • Claret_Jonny
    Jonny! (@Claret_Jonny) reported

    @virginmedia Never mind the tv , it’s the internet, and we’re on a pretty high speed, your place has done all the tests. Internet keeps disconnecting from the booster around 10/12 times an hour! All they could say is “£5 for more boosters” Someone needs to come out .

  • SociallyAwks15
    Lucy (@SociallyAwks15) reported

    @O2 been trying to sign up to priority, I'm a virgin media customer and it says I can get priority. It's asking me to verify by typing in a 6 digit code but it's not being sent to me. Do you have any idea why this is? Thanks.

  • KellieKnowles
    Kellie Knowles (@KellieKnowles) reported

    @virginmedia I have already raised a complaint two weeks ago. Still no contact!!!!

  • Tenbapps
    Ben Tapp (@Tenbapps) reported

    @virginmedia Why is it so hard for your customer service team on the phone to believe we have a failed TV box and send someone out? You can hear the hard-drive almost grinding every few seconds, all the lights are on on the front of the box and it displays "please wait" on the TV

  • benreade
    Ben Reade (@benreade) reported

    @virginmedia I'm cancelling. here on @Twitter I finally get someone to acknowledge me in minutes! Maybe focus some energy on less public forums as well! I'm amazed your level of customer service is legal. @Ofcom

  • mrinalt6
    Mrinal Thakur (@mrinalt6) reported

    @virginmedia I have been a virgin media customer for a couple of years now - my monthly rate has steadily gone up without any increase in my package. I am trying to contact you to leave but cannot get through to speak to anyone despite many hours on the phone. Can you help?

  • logically_fuzzy
    Jonathan 🏳️‍🌈🇪🇺 & 🏳️‍⚧️ ally (he/him) (@logically_fuzzy) reported from Brighton and Hove, England

    @virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work

  • rachelgrannell
    Rachel (@rachelgrannell) reported

    @virginmedia Astounded at your appalling customer service. Currently on my 8th call to you this morning trying to cancel my contract. Been on hold for more than 2 hours in total and hung up on multiple times. Never been treated this badly by a company in my life