Virgin Media outages and service status in Oakham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Oakham, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Phone.
- Total Blackout (50%)
- Phone (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Oakham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 25: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Oakham, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray, and Corby.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray
|
Phone | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Oakham, England
Latest outage, problems and issue reports in Oakham and nearby locations:
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David Richards (@ddrbowella) reported from Leicestershire, England@virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia Hi, have done that, found a blackspot but won't let me order, refers to online bot chat that cannot help either. Can't get through via phone
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Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, EnglandCome on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.
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Sonia Mathieson (@Super_Sonic2010) reported from Corby, England@virginmedia can you help? Can't log onto my mobile account using the details set in my email bill, no one available to answer my call and help section on website showing error 404. Looking to upgrade or cancel. Are you having difficulties
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Yv (@yogi7592) reported from Leicestershire, England@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England@JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x
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Sonia Mathieson (@Super_Sonic2010) reported from Corby, England@virginmedia Thank you. Virgin are aware, message just says issue identified and working on it. Internet is vital for work, so wondering if a fix is in sight
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👸🏻 Queen Wee Linz 👸🏻 (@Wee_Linz_) reported from Corby, England@virginmedia As you know we are having horrendous problems with our Virgin services and I believe that @Bobby_Dazzler68 is still awaiting a call from your tech team. 1/2
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Uways Bobat (@UwaysBobat) reported from Leicestershire, England@virginmedia Stfu man. Ur lots internet is utter ****.
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rosstarbard (@rosstarbard) reported from Leicestershire, England@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
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Alison Wilson (@allycardmaker) reported from Leicestershire, England@virginmedia why am I getting so many spam emails don’t you filter them ? Never normally get this many
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Richard Adams (@Pogit) reported from Chadwell, England@virginmedia @VMO2News please with pay for someone capable to fix your custom super hub firmware or get rid of it! Hub5 won’t release IP addressed and your middle ware completely messes up Wi-Fi naming and password changes (even the first use one which isn’t even a change)
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Deepal Vyas (@Deepal29) reported from Leicestershire, England@virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.
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Gary Cross (@garycross) reported from Corby, England@virginmedia Spoken with two different agents and got teo different answers. One said there was a known fault and the other said the opposite. Second agent claimed he booked me a virtual help call hut nobody called. I've ended up having to book my own engineer visit. Nobody has been helpful.
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Faizal Momoniat (@faizalmom) reported from Leicestershire, England@virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.
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Baz (@baz_007) reported from Chadwell, England@virginmedia Are you having outage issues today ? Unable to view websites and can’t get through to technical support we have a leased line
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Hayley Garrod (@GRODSTER) reported from Leicestershire, England@stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂
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smallpauldj (@SmallPaulDJ) reported from Leicestershire, England@virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.
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Matt (@MattLaight) reported from Leicestershire, England@virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!
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Nick Fitzsimons (@NickFitz) reported from Leicestershire, England@PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Adams (@GazzaAdams) reported@virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.
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Steve Redfearn 🦉 (@SteveRedfearn2) reported@JFab208 @virginmedia Really poor. US Open tennis starts next week. I hope it's sorted before then.
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Billy (@navanac1982) reported@DaveRutt2 @virginmedia I've just cancelled my home move request as they gave me a new 2 year contract (which I was never told about) that doubles in price after a year. This is my first time moving, been with virgin for almost 18 years. They won't be getting installed at my new home
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Openreach (@WeAreOpenreach) reported@RDadpour Good Morning Reza, Thanks for contacting Openreach today regarding your query, If you have not used a provider that uses the Openreach network for more then 2 year (i.e. City Fibre/ Virgin Media) What happens the address gets de-activated from our network but it will still (1/2)
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doozerlyn (@doozerlyn) reported@Ofcom.... Are Virgin Media in breach of contract for not supplying services as agreed, ie red button Sky Sports+? If so, are you going to do anything about it?? Can we cancel contract and or withhold payments?? If not, why not?
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Jim Davies (Ex Labour Voter & Member) (@Davies133) reported@virginmedia 30 minutes and counting waiting for someone on your retentions line to pick up the phone!!! It looks like I'm not alone in wanting to leave. Is this what counts for customer service? 😡
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Richard Aldous 🍊 (@RJAldous1) reportedHey @virginmedia how long does it take to sort out a connection issue as my broadband and tv went down about 14:00 and still just getting a flashing red light on my router (yes I reported it) these days it’s hard to do anything without internet access! 😡
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DENIM 🏴 🇺🇸 (@denimscott) reported@TheWho87 @virginmedia We done the same. Said something about "five days" on the packaging, but dismissed it. Within the week, box went down, so had to start using the new remote, thereby losing everything, including some much-looked at sport from the "deleted" file. That file is non-existent now.
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Tomi (@GadgetsBoy) reportedTrying to cancel a virgin media broadband has to be as painful as pulling teeth without local anaesthetic
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Lisa (@LisaPatten2) reported@virginmedia nearly 24 hours with no TV channels and the fix time is 28th August. What am i supposed to do for the next 8 days? What exactly am I paying 150 quid a month for?