Virgin Media Outage Report in Oakham, District of Rutland, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Oakham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Oakham, District of Rutland, England
The most recent Virgin Media outage reports came from the following cities: Melton Mowbray and Corby.
| City | Problem Type | Report Time |
|---|---|---|
 Melton Mowbray |
Phone | |
| Corby |
Internet | |
| Corby |
Internet | |
| Corby |
Wi-fi | |
| Stamford |
Internet | |
| Corby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Oakham, England
Latest outage, problems and issue reports in Oakham and nearby locations:
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡
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Hayley Garrod
(@GRODSTER) reported
from
Leicestershire, England
Why do Virgin Media have to choose today of all days to 'improve' our service and leave us without any broadband or TV for the next 'few' hours 🙈 It had better be fixed and up and running in time for the England match or I will not be happy!! #Lionesses #FIFAWWC #Eng #ENGUSA
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Oh and I’ve just spoken to your tech team after holding for half an hour. Apparently it’s going to be down for 5 DAYS!!!! FIIIVVE!!!!!!! I’m done. I can’t even get through to cancellations.
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Gautam Karelia
(@GautamKarelia) reported
from
Leicestershire, England
@virginmedia Can you give me the number to cancel my account with Virgin, have tried 4 times to get the updated contract with agreed price
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Darren Wood
(@7240Wood) reported
from
Corby, England
@virginmedia Finally answered after 18 minutes. Very long time to wait also have had a fault with my V6 box . Have arranged for a technician to come out and fix it.
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Simon Staskiewicz
(@SimonStaskiewi3) reported
from
Leicestershire, England
@virginmedia Totally down
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia He’s still fixing it: currently replacing the entire installation as it was done incorrectly 21 months ago. And yes, regarding a complaint that was raised.
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Irfhan Mururajani
(@IrfhanFox) reported
from
Leicestershire, England
Anyone else having problems with @virginmedia and their admin team, or have you been sent a reminder saying you have a missed a payment (even though you pay by DD)...not happy😠
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dylan james
(@dylanjfarrell) reported
from
Leicestershire, England
@virginmedia @zzpete And your help page has crashed! Again it’s numerous people
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Nope. Wasn’t given one. See what I mean about the quality of the service. :-(
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Anisa
(@cookwithanisa) reported
from
Leicestershire, England
@virginmedia Thanks but I did option 4 "make changes" then next was only 4 options. 4th option was "thinking of leaving" which I selected, but lines are very busy apparently. It would have been nice for the person dealing with my complaint to give me a direct number to resolve quickly.
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia 1/2. Sadly it hasn’t solved the issue. I find myself again on a Saturday afternoon without Internet. I was going to use it to watch the champions league final with my now heartbroken 8 year old son!!! Technical team hung up on me!!! I’m appalled!!! Disgusting behaviour. ....
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GOD
(@ManLikeJr) reported
from
Leicestershire, England
@virginmedia I beg you lot fix your stupid internet every 5 minutes it’s cutting off
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.
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MrNiceGuy
(@gavincrowe) reported
from
Corby, England
@virginmedia your broadband and TV packages are far too expensive for the services received. Yet AGAIN my HBB has gone down is as many days weeks and months. Reliability is terrible and I'm paying £121 and have just been told your putting it up AGAIN in September. Total Joke!
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Robert-John Edwards
(@rjedwards_btone) reported
from
Melton Mowbray, England
@virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Norry Leonard
(@MrL24601) reported
@virginmedia Yes. They said they would call me back in 24 hours to discuss my next steps. That was last Thursday. My complaint ref is C-030722843 if you want to chase it up for me.
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Norry Leonard
(@MrL24601) reported
@virginmedia Have you read this thread?! No service since 20th July then told I am not getting services on Thursday at all. So when is someone coming to fix my wall and when do I get my compensation for no services?
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Ben Hague
(@benhague7) reported
@virginmedia I was paying more though, £6 more to be exact. Now I’ve cancelled it through 02 my bill has come down £6. Although to be fair I’m actually paying £6 more and I’m still on the same 30mb speed as the pods were never put through like your agent said they would.
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Kim
(@KiSurman) reported
@virginmedia your customer service SUCKS trying for 1.5 hours so far, to fix a problem you created!
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Ankita Lohan
(@AnkitaLohan) reported
@virginmedia Why not customer service can’t call us back..
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Matt Galloway
(@mattjgalloway) reported
@virginmedia TV and broadband suddenly went off about 10 minutes ago for us here in HP4 2NX. Your status page says all is well, but it's not for us. Is it actually a known problem and the status page just hasn't updated yet?
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PercyJones
(@PercyJones34) reported
@virginmedia Nope 13 months left I have a screen shot admitted I was miss sold shocking disgusting still nothing from what’s app no help at all I won’t be paying a penny and going ombudsman
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Stephen Waite
(@LordTets) reported
@andy_english @virginmedia If my bill is still double this week and I don’t get a call I am mate - great platform but shocking customer experience
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Aaron
(@AaronBetts97) reported
@virginmedia So to wrap things up we was told on the 22nd of August the internet would be fixed, then told the 26th of August, fast forward it’s now the 28th internet still not fixed! Customer retention is obviously not something you care about, moving to sky next month 👌
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Steven A. Wall
(@Northern_Guru) reported
@virginmedia Our street hasn’t had TV or internet since the 15th. Keep getting told there is an engineer on site or an engineer is on the way or there is a software problem. Every day I check the service checker and look for the latest update and every day it goes past and still nothing done