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Virgin Media

Virgin Media Outage Report in Oakham, District of Rutland, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Oakham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Oakham, England

The most recent Virgin Media outage reports came from the following cities: Corby, and Melton Mowbray.

CityProblem TypeReport Time
Corby Wi-fi 23 days ago
Corby Internet 1 month ago
Melton Mowbray Phone 2 months ago
Corby Internet 2 months ago
Corby Wi-fi 3 months ago
Corby Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oakham, England

Latest outage, problems and issue reports in Oakham and nearby locations:

  • ohthatoneboy
    ALEX (@ohthatoneboy) reported from Leicestershire, England

    @virginmedia Already tried, the chatbot doesn’t understand the situation! Please I need help ASAP. If you could please give me a call 07778985954

  • OfficialLukeT30
    Luke Taylor (@OfficialLukeT30) reported from Leicestershire, England

    @virginmedia could really do with some help with my internet and TV chaps. DM me.

  • nameez_n
    Nam_n (@nameez_n) reported from Leicestershire, England

    @virginmedia my broadband has been going down frequently past few days. Tried restarting the WiFi router, still the same. Connection goes down for few mins and the comes back. It’s frustrating #virginmediadown #internetdow

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.

  • dylanjfarrell
    dylan farrell (@dylanjfarrell) reported from Leicestershire, England

    @virginmedia WiFi down again!!!

  • thecornstar
    Andy Corney (@thecornstar) reported from Leicestershire, England

    @BicramAthwal @virginmedia Awful company, truly abysmal customer service.

  • thecornstar
    Andy Corney (@thecornstar) reported from Leicestershire, England

    @virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...

  • adamkemp24
    Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍

  • Deepal29
    Deepal Vyas (@Deepal29) reported from Leicestershire, England

    @virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.

  • kapzmania
    Kapzvaghela (@kapzmania) reported from Leicestershire, England

    @virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.

  • adamkemp24
    Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @virginmedia went down today at work and now it’s stopped me watching #Netflix!!

  • GRODSTER
    Hayley Garrod (@GRODSTER) reported from Leicestershire, England

    @stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂

  • MattLaight
    Matt (@MattLaight) reported from Leicestershire, England

    @virginmedia I'm trying to get an engineer to come out as my lines but cut, I'm finding it difficult to get this arranged HELP!!!

  • adamkemp24
    Adam Kemp (@adamkemp24) reported from Leicestershire, England

    Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless

  • ohthatoneboy
    ALEX (@ohthatoneboy) reported from Leicestershire, England

    @virginmedia Completely upset and disappointed with your customer service helpline, I have spent the last week calling and no solution has been given! It is shameful

  • faizalmom
    Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia need help to reduce my bills

  • elliepratt_
    Ellie Pratt (@elliepratt_) reported from Leicestershire, England

    @DeadHeadIllust @virginmedia @JudgeJudy Only Judy can fix Virgin Media.

  • Deborahbham
    Deborah Davidson 🕷🇪🇺🇱🇰🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Deborahbham) reported from Leicestershire, England

    Interesting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance

  • JLewisRUK
    Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bearsbeetsboobs
    ab 🤌 (@bearsbeetsboobs) reported

    @virginmedia when i log in it says my account doesn't exist so i can't pay bills or access any account info, call handlers are saying my password never matches their records despite having never changed it

  • CliveGowing
    Clive Gowing (@CliveGowing) reported

    @virginmedia So can anyone tell me why it has taken 20+ days and reason for taking another 2 days? As a customer I think that is a valid question but get told to leave whenever I ask?

  • pholmes38
    PCH (@pholmes38) reported

    @virginmedia I'm fed up of phoning, being stuck in long queue, and then getting cut off (twice today). Your second line support team are supposed to be helping me fix a fault. Can you please call me ASAP

  • Mar_tellee
    Telly 🇰🇳 (@Mar_tellee) reported

    @rebeccagil83 @virginmedia You just reminded me that I need to search another provider as I’m with Virgin and they are terrible 😐

  • gmilner1989
    Gary Milner (@gmilner1989) reported

    @virginmedia Well I managed to make a partial settlement in the end which reduced my bill, which is exactly what I wanted to do when taking the phone out. Virgin get enough money off me, never mind extra hassle like this. I wanted to pay that upfront at the time I took out out and told wrong

  • nameisjayden
    jayden (@nameisjayden) reported

    @virginmedia I’ve got a new SIM card and it still hs problems, I upgraded my contract to 5g and my phone got worse, my phone isn’t 5g compatible either k I want that cancelled too

  • nikolai_nz
    Nikolai (@nikolai_nz) reported

    @virginmedia Staff conduct first and staff competency 2nd. Fixed the fault with the service myself as you colleagues could only suggest reseting the router.

  • AlisonKillen
    Alison Killen (@AlisonKillen) reported

    @virginmedia I would like to know how I can make a formal complaint. Please could you give me an email address

  • travelingdanzie
    Danzie (@travelingdanzie) reported

    @virginmedia The app. It works fine on the website so not sure where the problem lies.

  • CliveGowing
    Clive Gowing (@CliveGowing) reported

    @virginmedia Would be nice to understand why after 20 days it’s going to take another 2 days? Seems like another excuse. Even your customer service team have given up and are saying I should leave.