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Virgin Media

Virgin Media Outage Report in Oakham, District of Rutland, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Oakham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Oakham, England

The most recent Virgin Media outage reports came from the following cities: Corby, and Melton Mowbray.

CityProblem TypeReport Time
Corby Wi-fi 24 days ago
Corby Internet 1 month ago
Melton Mowbray Phone 2 months ago
Corby Internet 2 months ago
Corby Wi-fi 3 months ago
Corby Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oakham, England

Latest outage, problems and issue reports in Oakham and nearby locations:

  • alisonllove1
    Alison Love (@alisonllove1) reported from Leicestershire, England

    @McGiff @virginmedia Omg I have the same problem absolutley rubbish I need to look for a new provider x

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Faulty installation. Incorrect signal noise which seems permanently unstable. Oh and your hub seems to overheat. Formal complaint finally able to be raised.

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Cancellation affected. Leaving you’re shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.

  • CharlesinRome
    Charles Collins (@CharlesinRome) reported from Leicestershire, England

    @virginmedia The website says it's fine. When I called later, though, it said they were working on a problem and would text an update. That was 12 hours ago

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Cancellation affected. Leaving your shoddy company on 3/8. A complete Waste of my time. How terribly disappointing that a company with your reputation and with whom I was a happy customer years ago has decended to this shambolic state.

  • 7240Wood
    Darren Wood (@7240Wood) reported from Corby, England

    @virginmedia Finally answered after 18 minutes. Very long time to wait also have had a fault with my V6 box . Have arranged for a technician to come out and fix it.

  • corfu1957
    Paul Roberts (@corfu1957) reported from Leicestershire, England

    So now I am on the phone to the help line and the waiting starts and as usual virgin media fail again

  • cookwithanisa
    Anisa (@cookwithanisa) reported from Leicestershire, England

    @virginmedia Thanks but I did option 4 "make changes" then next was only 4 options. 4th option was "thinking of leaving" which I selected, but lines are very busy apparently. It would have been nice for the person dealing with my complaint to give me a direct number to resolve quickly.

  • ashleyYNWA
    ashley bennett (@ashleyYNWA) reported from Leicestershire, England

    @virginmedia I was told to message my complaint on here

  • Deborahbham
    Deborah Davidson 🕷 (@Deborahbham) reported from Leicestershire, England

    1. @richardbranson cannot tell you how incensed I am at the poor service I have had since signing up to @virginmedia - no one can help me sort out getting a good and consistent internet signal across the whole house (which @bt_uk could) - amazed how the new technology is worse.

  • nickgoodjohn
    Nick Goodjohn (@nickgoodjohn) reported from Corby, England

    @papajdog_ @bt_uk @virginmedia BT were the worst when we were with them, haven’t had an issue with Virgin so far though

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Just do you know. Gone to @Plusnet Cheaper and their customer service from first hand experience before makes yours look amateur.

  • GautamKarelia
    Gautam Karelia (@GautamKarelia) reported from Leicestershire, England

    @virginmedia Can you give me the number to cancel my account with Virgin, have tried 4 times to get the updated contract with agreed price

  • SimonStaskiewi3
    Simon Staskiewicz (@SimonStaskiewi3) reported from Leicestershire, England

    @virginmedia Totally down

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Finally yes...only took days to be able to do. Doesn’t fix my internet, pay for my lost work or compensate for the many hours lost, the inability to watch the Champions League Final and Indy 500.

  • ManLikeJr
    GOD (@ManLikeJr) reported from Leicestershire, England

    @virginmedia I beg you lot fix your stupid internet every 5 minutes it’s cutting off

  • GRODSTER
    Hayley Garrod (@GRODSTER) reported from Leicestershire, England

    Why do Virgin Media have to choose today of all days to 'improve' our service and leave us without any broadband or TV for the next 'few' hours 🙈 It had better be fixed and up and running in time for the England match or I will not be happy!! #Lionesses #FIFAWWC #Eng #ENGUSA

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia I would do if your team would actually answer the phone. I can’t even get through to blooming cancel!!! 😡😡😡😡

  • rjedwards_btone
    Robert-John Edwards (@rjedwards_btone) reported from Melton Mowbray, England

    @virginmedia Sat waiting for my third visit from a Virgin Media engineer. Hasn’t turned up. Because this is a high level complaint I was supposed to be priority. Also was supposed to have a phone call from a manager today. Also didn’t happen. 😡

  • gavincrowe
    MrNiceGuy (@gavincrowe) reported from Corby, England

    @virginmedia your broadband and TV packages are far too expensive for the services received. Yet AGAIN my HBB has gone down is as many days weeks and months. Reliability is terrible and I'm paying £121 and have just been told your putting it up AGAIN in September. Total Joke!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • carollesley66
    Carol Dixon (@carollesley66) reported

    @HebdenGail @virginmedia @BTSopenreach We are BT never had any problems bird!

  • Monza972
    Monil 💙 (@Monza972) reported

    @virginmedia I've tried explaining this multiple times & every support staff replies with "you're getting your advertised speeds, we can't do anything about it". That's not the problem I am describing to them hence my anger because I keep getting a scripted reply back. It's not good enough.

  • MarySequera
    Mary (@MarySequera) reported

    @virginmedia It is my broadband router. I moved out of my place and had to cancel your services.

  • Samyaa_x
    Samyaa (@Samyaa_x) reported

    @virginmedia I spoke to someone today about it and they said they’re not able to cancel it because it’s part of the bundle. So if this is true then your sales person falsely sold a product to me and this is unacceptable. I’ve requested for all my chats to be sent to me via email and again

  • Drewby77489120
    Drewby (@Drewby77489120) reported

    @virginmedia you should be ashamed! Due to my father in law becoming seriously ill we have had to move to an an area you don’t cover. Despite this you are charging me £240 cancellation fee! I have been a loyal customer for over 10 years! #virginBleedinYa

  • BritBoxHelpUK
    BritBox Help UK (@BritBoxHelpUK) reported

    @skp20040 @BritBox_UK Sorry you haven't heard back from us. The answer to your question, if you are subscription to Amazon Prime then you should be able to get Britbox as an add on using thier app on any device, such as Sky or VirginMedia. The content is mirrored on their service. I hope this helps.

  • Annabelle_x_x
    Bellaaa (@Annabelle_x_x) reported

    @virginmedia season 3 episode 8 of manifest is missing?? Can you help?

  • Fee_McCarthy
    Fiona C. MacCarthy (@Fee_McCarthy) reported

    @virginmedia @virginmedia yep me back again. Guess what? My parents have no service again! Or anyone else in their vicinity of UB5 😡 2nd time this week 😡 I’d never have let them signup if I had known #smoothtalkingsalesrep #falsepromises #vulnerablecustomers

  • Monza972
    Monil 💙 (@Monza972) reported

    @virginmedia When I bought VM in 2016, the 2.4Ghz band worked perfectly. I was getting 50-60mb down when being close to it. Now I get YouTube videos buffering when browsing on a 2.4Ghz band. I'm not going to blindly chuck out anything that doesn't support 5Ghz, that's a waste of money.

  • Monza972
    Monil 💙 (@Monza972) reported

    @virginmedia If I could speak to someone in the UK that is atleast empathetic on the phone, I'd be content with the fact that they're doing their best to help/could point me to someone who does know. If a support person begins to regurgitate the same thing without listening to you, what then?