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Virgin Media

Virgin Media Outage Report in Oakham, District of Rutland, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Oakham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Oakham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Oakham, England

The most recent Virgin Media outage reports came from the following cities: Corby, and Melton Mowbray.

CityProblem TypeReport Time
Corby Wi-fi 21 days ago
Corby Internet 1 month ago
Melton Mowbray Phone 2 months ago
Corby Internet 2 months ago
Corby Wi-fi 3 months ago
Corby Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Oakham, England

Latest outage, problems and issue reports in Oakham and nearby locations:

  • LuetchfordClare
    clare luetchford (@LuetchfordClare) reported from Leicestershire, England

    @virginmedia could you explain to me why over 20 years of being a customer of yours counts for nothing you’d rather lose a loyal customer

  • faizalmom
    Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia How can you cancel my contract whilst i am living in the house and take word from a stranger over the phone surely you have broken GDPR

  • kapzmania
    Kapzvaghela (@kapzmania) reported from Leicestershire, England

    @virginmedia I rang through and the staff member spent 10 mins waffling and speaking so slow I wanted to break my phone. Only to tell me she doesn’t know what the problem is or when it will be fixed.

  • AshArmstrong9
    Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England

    @Aarrontongue1 @primevideosport No. Virgin Media. Not had any issues like this before. Fortunately I'll be at the Leicester v Liverpool game tonight so I won't need to put up with pixelation/buffering. Stupid time for a Boxing Day game though!

  • elliepratt_
    Ellie Pratt (@elliepratt_) reported from Leicestershire, England

    @DeadHeadIllust @virginmedia @JudgeJudy Only Judy can fix Virgin Media.

  • adamkemp24
    Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @virginmedia went down today at work and now it’s stopped me watching #Netflix!!

  • AshArmstrong9
    Ash Armstrong (@AshArmstrong9) reported from Leicestershire, England

    @virginmedia Seems OK now. It was Prime Video that was the problem. I think they couldn't handle all the football live streaming very well, and something had to give. Thanks 👍

  • JLewisRUK
    Jamie Lewis Rennie (@JLewisRUK) reported from Leicestershire, England

    @JoshTWheeler @virginmedia Virgin Media are shit! They are the worst people ever! I’ve got @SkyUK, their good x

  • adamkemp24
    Adam Kemp (@adamkemp24) reported from Leicestershire, England

    Nearly 2 hours on the phone to #virginmedia no1 wants to help. Getting 2mbps for a 200mbps plan. If I paid 1% of the bill am sure they’d find a issue then! #useless

  • faizalmom
    Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia my advice to all virgin media customers who is reading this don’t trust what the say all bullshit am ringing every day they never ring

  • adamkemp24
    Adam Kemp (@adamkemp24) reported from Leicestershire, England

    @bennmarkpotter @virginmedia Getting a issue of only 2mbps when I’m paying for 200mbps. It’s a joke. I’m gonna move to sky they guarantee 60mbps or your money back. U should do the same 👍

  • faizalmom
    Faizal Momoniat (@faizalmom) reported from Leicestershire, England

    @virginmedia because of virgin media disconnecting us from broadband am missing out all on demand catch up tv on my sky q box and another thing is am paying for all that so money down the drain.

  • thecornstar
    Andy Corney (@thecornstar) reported from Leicestershire, England

    @virginmedia Sorry no, left you years ago - never again, you we’re far better when you were NTL

  • thecornstar
    Andy Corney (@thecornstar) reported from Leicestershire, England

    @BicramAthwal @virginmedia Awful company, truly abysmal customer service.

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @aliceb2998 @virginmedia Broadband down again, new router, now changing IP addresses every few minutes DHCP server unstable, many devices not connecting, no internet, WiFi unpredictable...

  • OfficialLukeT30
    Luke Taylor (@OfficialLukeT30) reported from Leicestershire, England

    @virginmedia could really do with some help with my internet and TV chaps. DM me.

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia router not working, of course not your equipment has to be mine. Why have to wait 48 hours to phone again if still not working. It’s arrogant to think we know nothing about IT.

  • SteveRiches4
    Safetypenfold (@SteveRiches4) reported from Leicestershire, England

    @virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.

  • Deborahbham
    Deborah Davidson 🕷🇪🇺🇱🇰🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Deborahbham) reported from Leicestershire, England

    Interesting customer experiences with companies making the non-line process SO DIFFICULT to get a refund for cancelled flights or no service @British_Airways @virginmedia #pisspoorperformance

  • GRODSTER
    Hayley Garrod (@GRODSTER) reported from Leicestershire, England

    @stonecoldpiper @KillingEve @IamSandraOh @BBCAMERICA I was about to as well but my Virgin Media keeps playing up & I couldn't bear for it to keep stopping 😣 Now I'm watching Beat The Chasers and will try again later but I need my fix asap!! 😂

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • markinhants
    Mark in Hants 🇪🇺 🇬🇧 🇺🇦 (@markinhants) reported

    Hey @virginmedia. The internet has gone down but you guys are now closed. What the hell? Also, tried to call Homework’s but they don’t help. Utterly useless!

  • SoggyTissu3
    (っ◔◡◔)っ SoggyTissu3 (@SoggyTissu3) reported

    @virginmedia Im really. Really sorry. But the people in your call centre must think they are dealing with F...... delinquents or something. "Why am i being throttled at peak hours when i should not be" "Oh because your cable is broken" Shut up man. FFS

  • Jaysotypical
    Jamie Akers (@Jaysotypical) reported

    @virginmedia Hi team. I'm really not a happy customer and I'm one bad phone call away from cancelling your service. I've tried twice over the phone to resolve my issue and both times it's like speaking to a brick wall. Can we get this sorted over DM? Screen shots waiting. Thanks

  • kiamora77
    Carolina Lijó (@kiamora77) reported

    @virginmedia After setting up and account, you told us you couldn’t supply our house - then didn’t cancel the DD setup - when queried, you later confirmed you’d send an engineer today (didn’t) and when I called to check, was cut off after 54min.

  • laneydude30
    Adam Lane (@laneydude30) reported

    @virginmedia Yes numerous times I've even asked them to put me through to a local area. Nobody seems to want to help.

  • Swissbeard
    Alex (@Swissbeard) reported

    @virginmedia Thanks for that, the app does not make that clear. Now I tried connecting to the hub, then moving towards the ‘black out room’ but stopping short of losing the signal. That seems to have worked.

  • Catrinsparkles
    Catrin 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐕🐾🌲🌹 (@Catrinsparkles) reported

    @virginmedia @MackieSheila 2 hrs spent on messaging service + online. I’ve given name, address, date + amount of DD, Bank, + virgin account number but still I can’t pass security 2 cancel account. Online doesn’t recognise email address or VM phone number & you can’t call me back.

  • Oshysurf
    Seun (@Oshysurf) reported

    @virginmedia couldn't move my services from one address to the other, apart from making a mess of my account multiple times, called customer service to advise my property was left like this and was told to wait until 17 November for someone to come out I bet @richardbranson

  • seanmichae
    26+6=1 (@seanmichae) reported

    Hi @virginmedia 2 days now the phones in the area have been down all avenues have been done to get information but to no avail very poor customer service

  • Bilkosbuddy1965
    Leslie (@Bilkosbuddy1965) reported

    @virginmedia Done and still got an issue. Internet keeps going down