Virgin Media Outage Report in Northallerton, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northallerton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northallerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northallerton, England
Latest outage, problems and issue reports in Northallerton and nearby locations:
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Paul Haggie
(@ha66ie) reported
from
Yarm, England
@virginmedia you really need more staff. I cannot get through to your retention team. I have wasted hours over different days. God awful waiting times. No updates whatsoever.
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Jayne Thomas
(@TheRockFan1971) reported
from
Northallerton, England
@fromsophie @jkb114 @virginmedia @MartinSLewis can you help, this isn't the first time, @virginmedia just don't seem bothered, how are people meant to work from home. #poorservice #wontrecommend
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jak MP
(@JakanoryJones) reported
@virginmedia Yeah twice on the old hub, maybe 4 times on the replacement hub. Im convinced there's something up with the line around my area or perhaps near my house, but this info goes through so many people and I tell so many different virgin people the same and it never gets resolved.
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Bern
(@bernj2702) reported
(3/....) @virginmedia manager calls me a week ago, from their "Resolve" team to discuss my complaint which includes why a manager didn't follow @virginmedia guidelines and call me back. The manager then hangs up on me.... I find out that he was then supposed to call me back...Tbc
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ADutzz
(@ttvadutzz) reported
@DarkKnightFTM @virginmedia Their wifi is awful. My 125mbps package cant get above 30 downstairs in a standard size house, barely get anything in the kitchen. Offer no help other than buying boosters. Will ditch them at end of contract. Absolute disgrace of a company. Promise speeds router cant deliver
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Bern
(@bernj2702) reported
(6/....) @virginmedia they can't do it due to a locked gate. They said they would come back within an hour if i could get the gate open, (which I did) they would be able to do the pull through. Guess what.... They never came back. Ring @virginmedia again to be told they.... Tbc
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Campbell Wilson
(@Campbel05590543) reported
@virginmedia Must have the same tech guys as customer service then as this is delaying many things important too yet will Virgin compensate people..probably not or maybe the offer of 72p like most do for loss of service offer!
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D
(@mixindave) reported
@MoneyTelegraph Renewed phone bills to cheaper prices, got my virgin media bill cut as we where out of contract and got a new customer deal. Every quid helps
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Jason Kneen
(@jasonkneen) reported
@virginmedia I should not have to call you — your status page should say what the problem is as it happens. I can do a simple search on Twitter for your @ and see people messaging you about issues they are having. The problem is not me, it’s YOU.
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Jason Kneen
(@jasonkneen) reported
@virginmedia Every single I’ve told you of issues it’s been hours before you accepted it and updated your status page — EVERY TIME. Stop being ridiculous and listen to your customers and stop treating them like idiots.
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Bern
(@bernj2702) reported
And the saga with @virginmedia contuine. 1 They screw my move installation up by trying to install at wrong address. Installation gets cancelled and they close my account 2 Manager suppose to call me back to deal with the issues in 24hrs. It takes 7 days to get a call back.(1/..)
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Gaffa
(@DarkKnightFTM) reported
@virginmedia Bullshit. Your trying to sell me something that I previously didn't need at all. I'd suggest @virginmedia are trying to fleece customers by narrowing bandwidth or signal and conning them to buy these boosters... Utterly disgraceful.,,