Virgin Media outages and service status in Northallerton, England
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- Virgin Media generated 0 outage signals in the last 24 hours around Northallerton, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northallerton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northallerton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Virgin Media Issues Reports Near Northallerton, England
Latest outage, problems and issue reports in Northallerton and nearby locations:
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Stu Annakin (@SAnnakin16) reported from Northallerton, England@virginmedia Yes we have and never been charged! Clearly I’m not impressed.
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James Gilroy (@JamesGilroy) reported from Yarm, England@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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You're a cantaloupe ÂûDHD (@Ben_McBean) reported from Yarm, England@virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.
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Jonny Dearlove (@jonnydearlove) reported from Middleton St. George, England@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
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Terry Chapman or FBH (@TerryFBH) reported from Yarm, England@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
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Paul Haggie (@ha66ie) reported from Yarm, England@virginmedia you really need more staff. I cannot get through to your retention team. I have wasted hours over different days. God awful waiting times. No updates whatsoever.
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Jayne Thomas (@TheRockFan1971) reported from Northallerton, England@fromsophie @jkb114 @virginmedia @MartinSLewis can you help, this isn't the first time, @virginmedia just don't seem bothered, how are people meant to work from home. #poorservice #wontrecommend
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported@virginmedia Mines by down at least 24hrs. Ridiculous and told they are working on it. Not good enough considering how much we pay. I live in Liverpool. It seems to be affecting different areas differently. I just get to welcome on the screen and nothing else. Tried rebooting etc nothing
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Ant Trevers-Footitt (@FootittAnt) reported@virginmedia ITV still down
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Craig hale (@Craighale4) reported@ArmchairAdml I’ve got a similar situation with @virginmedia where I’m paying £92 for internet and phone line which I’ve never used.
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Samuel Williams (@SamuelWill64467) reported@DanAaronTaylor @virginmedia I had this issue and MEGANCODE took care of it.
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Steve Justa (@SteveJusta) reported@virginmedia To everyone with no tv channels - try switching your box off for 2 min then on again. Mine's not worked since thursday. The service checker this morning STILL says there's problems, but i've just reset the box and it's back on
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South Coast Commuter (@CS_Hants) reported@virginmedia @docrussjackson Make a formal complaint and say you will report to @Ofcom. Ask for compensation, there are plenty of precedents. They are measured on how many and how quickly they resolve customer complaints. Am dumping VM tomorrow after 18 months of abysmal service, cant wait to be rid of them!
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Dollynoocat (@dollynoocat) reported@virginmedia going to message @MartinSLewis to see if he can highlight the standards of service you allegedly provide.
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G HUNTer (@Why__OMG__Why) reported@DowndetectorUK found alternative ways of watching ITV1. get a clearer constant picture than Virgin Media. Several sources at zero cost. With the constant problems and ever increasing costs, I don't mind if I get interrupted tv at such an enormous discount.
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Dawn Rose (@drosey) reported@virginmedia Signed up for updates on the TV outage (into 2nd day now). Absolutely ZERO emails..not even one! Hope there's plenty of compensation for loss of service
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Grant Stewart (@GrantStewart2) reported@virginmedia Tv still down after 24 hours and no update from VM. Awful service from a company that states putting customers first. Shocking service