Virgin Media Outage Report in Northallerton, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northallerton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northallerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northallerton, England
Latest outage, problems and issue reports in Northallerton and nearby locations:
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
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Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.
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Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
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Jayne Thomas
(@TheRockFan1971) reported
from
Northallerton, England
@fromsophie @jkb114 @virginmedia @MartinSLewis can you help, this isn't the first time, @virginmedia just don't seem bothered, how are people meant to work from home. #poorservice #wontrecommend
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James Gilroy
(@JamesGilroy) reported
from
Yarm, England
@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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Paul Haggie
(@ha66ie) reported
from
Yarm, England
@virginmedia you really need more staff. I cannot get through to your retention team. I have wasted hours over different days. God awful waiting times. No updates whatsoever.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kelvin Eric Hughes 💙
(@KelvinEHughes) reported
@sarapascoe @VirginActiveUK @virginmedia did a similar thing to me. Never used their services yet tried to charge me hundreds then threatened me with court. Took an age to sort out. I will never, ever use a Virgin product again. Worst customer service ever.
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Stephanie Bird
(@dreamcatcher91) reported
@JimSellek78 @virginmedia I have to keep them though because of their broadband. I’ve tried other companies and they buffer. That’s the problem. I have cancelled the tv though cuz it’s ridiculous when there’s all the catch up apps for normal tv and Netflix now tv Amazon prime etc
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St Domingo’s Ian’s Bar
(@ianq72) reported
@virginmedia 3 nights on the run my internet has gone off after midnight, and you being a cheeky bastard ask me to check my wires haven’t come lose , seems everyone must have Dodgy wiring, nothing to do with your poor service plus your asking for more money 😡
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BZSM1TH
(@BazingaSmth) reported
@virginmedia So you will be charging us to rectify an issue that you have caused. Pretty fed up with the way Virgin treats its customers. Time to change providers. BT or Sky definitely looking better
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iMaCaaax 🧤
(@iMaCaaax) reported
@PhillipsBrosCod @Nolannncfc @virginmedia sort u **** cons out people losing money and will you offer discount ? for your problems
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David Pearce
(@pearceswan) reported
@virginmedia The senior advisors on Customer Support have no idea I suggest you strain them and get it to them first so when we call directors in the right place, and what about the £5 increase every month that you want of me it’s not a bit expensive! 23 years I’ve been a customer
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Paul Cassaretto
(@MoanyMonk) reported
@virginmedia back in 2020 I upgraded to 1gb so needed a new router. Got new router and I sent old router back. Got a email a month later asking where it is which I overlooked at the time. I've had to cancel my contract as I'm moving house but new house not ready so i had to cancel
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Alex Bowers
(@bowersbros) reported
@JagexKieren I recently did this with my virgin media setup, and have had no problems with dropouts since
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Peter King
(@lawntidy) reported
@virginmedia Managed to speak to a U.K. based assistant who was sympathetic to the issues and is sending an engineer out on Friday morning. Took several hours to get to this point. After months of stress. Website help pages useless imho. Help desk have same mindless set to follow.
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Alyn McFetridge
(@themcfet) reported
Anyone else having Virgin Media issues in or around Belfast? Just for a change, like. #virginmediadown #virginmedia #belfast