Virgin Media

Virgin Media Outage Report in Northallerton, North Yorkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northallerton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northallerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Northallerton, North Yorkshire, England 12/11/2024 16:45

December 11: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northallerton, England

Latest outage, problems and issue reports in Northallerton and nearby locations:

  • jonnydearlove Jonny Dearlove (@jonnydearlove) reported from Middleton St. George, England

    @virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?

  • ha66ie Paul Haggie (@ha66ie) reported from Yarm, England

    @virginmedia you really need more staff. I cannot get through to your retention team. I have wasted hours over different days. God awful waiting times. No updates whatsoever.

  • JamesGilroy James Gilroy (@JamesGilroy) reported from Yarm, England

    @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

  • TheRockFan1971 Jayne Thomas (@TheRockFan1971) reported from Northallerton, England

    @fromsophie @jkb114 @virginmedia @MartinSLewis can you help, this isn't the first time, @virginmedia just don't seem bothered, how are people meant to work from home. #poorservice #wontrecommend

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • foodiechris Chris Hand (@foodiechris) reported

    @virginmedia Yes but it’s the signal here as it works 1/4 mile away, so isn’t it the mast?

  • MR_Huggster Lewis (@MR_Huggster) reported

    @virginmedia I think you better contact me about my mother account that's 28 years old. You have just cut her of now , with no warning. No phone or internet what so ever and due to your account issues ! #badcustomerservice

  • AeitZean AeitZean (@AeitZean) reported

    @virginmedia It reboots itself. The phone team claim the diagnostics say its fine, but rebooting multiple times a day is not fine. We've tried a factory reset, and unplugging some devices, and no change. Was just watching Netflix when it cut out again.

  • CaptainAshZ Ash (@CaptainAshZ) reported

    @virginmedia Yes have tried the pin reset. Issue persists.

  • arfajob1 arfajob (@arfajob1) reported

    @hwallop @virginmedia have been absolutely appalling with slow fibre-optic broadband service and it's a elecommunications company that cannot deal with its customers by the medium of telecommunications...

  • antosvan Anto (@antosvan) reported

    @virginmedia No known issues in the area. The issues have been going on for sometime..

  • ianbthatsme Ian Bishop (@ianbthatsme) reported

    @virginmedia By a letter. I’d love someone who actually works for Virgin to try and get hold of someone in your call centre. Genuinely you absolutely top the worst customer service award for a media company

  • MR_emkay Milo baby (@MR_emkay) reported

    Probably the worst time for @virginmedia tv to go down ffsssss sort it out

  • MaxineSteinberg Maxine (@MaxineSteinberg) reported

    @virginmedia absolutely disgusted that my elderly parents both in their 80’s have had no landline now for days and have been unable to speak to a person, get a response to emails or informed help via chat. No nearer to any resolution to having the fault investigated 😡

  • kjad22 k jadva (@kjad22) reported

    @virginmedia IS THERE ONE DAY YOUR SERVICE RUNS CONSTANTLY? seriously you are the ****** worst internet provider period. Always get these bullshit texts and emails how my service has been upgraded for free to run better you lot couldn't run a bath. Worst internet since dial up.