Virgin Media Outage Report in Northallerton, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northallerton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northallerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northallerton, England
Latest outage, problems and issue reports in Northallerton and nearby locations:
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James Gilroy
(@JamesGilroy) reported
from
Yarm, England
@cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now
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Paul Haggie
(@ha66ie) reported
from
Yarm, England
@virginmedia you really need more staff. I cannot get through to your retention team. I have wasted hours over different days. God awful waiting times. No updates whatsoever.
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Jayne Thomas
(@TheRockFan1971) reported
from
Northallerton, England
@fromsophie @jkb114 @virginmedia @MartinSLewis can you help, this isn't the first time, @virginmedia just don't seem bothered, how are people meant to work from home. #poorservice #wontrecommend
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Terry Chapman or FBH
(@TerryFBH) reported
from
Yarm, England
@virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.
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Jonny Dearlove
(@jonnydearlove) reported
from
Middleton St. George, England
@virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jbbenjamin.sol #IStandWithRayFisher 🔜
(@jbwb2020) reported
@virginmedia Wow - you guys just called me, to ask me security questions again and then when I'm giving them you fracking hang up! Are you freaking kidding me!!!!
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David Brimson
(@Brimson1) reported
@virginmedia This was channel 4 HD. Since I switched the box on/off it's cleared. As mentioned it did the same a few weeks ago with exactly the same fix, on and off again. It does it on all channels and did report it then too in a tweet.
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🍃 kash2dawizzle 🍃
(@KashARTworks) reported
@virginmedia My phone is up to date. I called & nobody could help
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Sam Victor Jermy 🇺🇦 🇹🇼
(@SamJermy) reported
Listening to the #MAR vs #ESP game on the radio because @virginmedia not coming to fix TV and broadband til tomorrow. 📻 Not like the World Cup is once every 4yrs or anything. 🙄
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atlas
(@iiamAtlas) reported
@virginmedia I've been offered credits, resolutions, emails, callbacks, none of which have come to pass, complaints I register on the online portal disappear, you text me asking to call, no one can help with the complaints, refusal to pass through to a manager, all in all, nothing resolved.
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paul barrett
(@pbarrett32) reported
@virginmedia Still doesn't work @virginmedia , any updates?
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Jay-J
(@gtr_43) reported
@virginmedia They advised me to email them as the numbers unavailable I can't understand what the email is over the phone asked them to email me the address and got an email saying thanks for the complaint
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Stephen Payne
(@SJPayne76) reported
@virginmedia The service (hub) doesn’t work which was the reason for the initial complaint.
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nourislam
(@nouri_montana) reported
@virginmedia has the worst customer service I have ever experienced
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1LegLite
(@1LegLite) reported
@virginmedia The frustration of trying to communicate with support staff (in Mauritius) who clearly cannot interpret English! Rather than this appalling service for your customers why not have support staff who are able to interpret English. Dreadful customer service AGAIN! 👎