Virgin Media Outage Report in Northallerton, North Yorkshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northallerton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northallerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northallerton, England
Latest outage, problems and issue reports in Northallerton and nearby locations:
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Jayne Thomas
(@TheRockFan1971) reported
from
Northallerton, England
@fromsophie @jkb114 @virginmedia @MartinSLewis can you help, this isn't the first time, @virginmedia just don't seem bothered, how are people meant to work from home. #poorservice #wontrecommend
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Paul Haggie
(@ha66ie) reported
from
Yarm, England
@virginmedia you really need more staff. I cannot get through to your retention team. I have wasted hours over different days. God awful waiting times. No updates whatsoever.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Rolfe Johnson
(@danrolfejohnson) reported
6 weeks after trying to organize a home move: 10 calls to @Plusnet, 3 no-show @WeAreOpenreach appointments, £65 spent on mobile data and wifi hotspots, no compensation offered. 8 years as a customer written off. @virginmedia shut up and take my money!
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Nick Whitehouse
(@nick_whitehouse) reported
@virginmedia another morning of waiting on the phone only to be put through to a department that cuts me off. Still having major problems since moving in on Jan 8th. Really need to speak to someone who can actually do something. Help!!!
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Dave
(@Davy_72) reported
@virginmedia what is going on with your internet atm? It’s absolutely brutal. Keeps disconnecting and running slow?
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goblin
(@yell0fell0) reported
@virginmedia website says there are no issues and people around us don't have any issues so we have no idea what's going on ourselves so please at least tell us what the issue is and try to resolve it in a timely manner
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YourBaap
(@YourBaap_) reported
@virginmedia I did. They told me they can’t fix it
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Basso
(@sharon_bass) reported
@virginmedia 2/2 I will not send again. Is this how you treat dementia account holders. It's unacceptable. Now being penalised for paper billing. I've authority over my fathers acc.
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Basso
(@sharon_bass) reported
@virginmedia my father has severe dementia & I've spent 50 mins on phone with advisor + manager. Sent POA so I could control acc on Dec 2019 after a prev complaint. Rec'd written confirming this. No-one would change email add 4 me to check bills. Manager asked me 2 send POA again
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Mɾ Bʅυҽ Sƙყ
(@MrBlueSky266) reported
@virginmedia He said he was "sending a signal" but nothing changed. Then suggested a technician visit on Tuesday, but I got the self install specifically so I wouldn't have to wait for a technician. Plus I work from home on Mondays so I need it resolving before then. /1
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Spencer Bowers (Hypnotist)
(@hypnospence) reported
@virginmedia who deals with your mobile side, got no signal again here in helston cornwall.
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Emily_Wapples
(@EmilyWapples) reported
@virginmedia The engineer arrived but can’t connect to the fibre cables. Technicians are needed to fix this. Installation needed today.