Virgin Media Outage Report in Northallerton, North Yorkshire, England

Problems in the last 24 hours in Northallerton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northallerton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Community Discussion

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Virgin Media Issues Reports Near Northallerton, England

Latest outage, problems and issue reports in Northallerton and nearby locations:

• 
  Terry Chapman or FBH (@TerryFBH) reported 6 minutes ago from Yarm, England

  @virginmedia I look forward to receiving your offer regarding the complaints that I already made and have still not received a response. I suppose you could consider this a further complaint that your complaints process is inadequate.

• 
  Paul Haggie (@ha66ie) reported 21 minutes ago from Yarm, England

  @virginmedia you really need more staff. I cannot get through to your retention team. I have wasted hours over different days. God awful waiting times. No updates whatsoever.

• 
  Stu Annakin (@SAnnakin16) reported 24 minutes ago from Northallerton, England

  @virginmedia Yes we have and never been charged! Clearly I’m not impressed.

• 
  Jayne Thomas (@TheRockFan1971) reported 35 minutes ago from Northallerton, England

  @fromsophie @jkb114 @virginmedia @MartinSLewis can you help, this isn't the first time, @virginmedia just don't seem bothered, how are people meant to work from home. #poorservice #wontrecommend

• 
  You're a cantaloupe ÂûDHD (@Ben_McBean) reported 36 minutes ago from Yarm, England

  @virginmedia I switched it off at the mains at 13:00. Still not working. Also received a vishing message from a fake VM account about these messages.

• 
  Terry Chapman or FBH (@TerryFBH) reported 42 minutes ago from Yarm, England

  @virginmedia Why does your organisation make it so difficult to raise a complaint? Please advise with whom I may raise this.

• 
  James Gilroy (@JamesGilroy) reported 44 minutes ago from Yarm, England

  @cyclingbetting @virginmedia Had a similar issue before Christmas. One of their engineers came out, changed router cable and some settings on router. Works champion now

• 
  Jonny Dearlove (@jonnydearlove) reported 45 minutes ago from Middleton St. George, England

  @virginmedia Hi. Weve just moved house and are trying to install a new router but house connections look out of date. What is the best contact for someone to help with this as may need someone to come out?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jimbobalula (@jimbobalula1) reported 6 minutes ago

  @virginmedia January, problem wasn't resolved because they gave me the booster plug but the hub remains the same one. And as I said in a previous post its just not worth wasting a day or two of my life trying to communicate with Virgin. I'd rather wait and cancel. But thanks for replying 👍

• 
  Sabine Getty (@SabineGetty) reported 8 minutes ago

  @virginmedia This is now the 7th email we have received postponing the date our internet will be fixed. I demand a refund for the absolute joke that your service has been. And I obviously will be changing service and companies immediately.

• 
  Sarah-Kimberley (@PlayforthSarah) reported 9 minutes ago

  @virginmedia Ok let me learn you a bit of technology.If you can’t get data that generally means you have no signal along with being unable to get online you also can not make calls without signal 👍 I check in between having internet and it dropping. Now can you tell me why it keeps dropping?

• 
  Evil Hood (@Evil_Hood) reported 12 minutes ago

  @virginmedia i spent 4 hours on whatsapp with someone with no idea of how to deal with a customer enquiry. someone messaged me on whatsapp again now but zero progress so far

• 
  Jonny B Red (@jonny_B_Red) reported 17 minutes ago

  @VirginMediaCorp Virgin media are penalising somebody who has to leave their broadband contract early because they have no money. Virgin media says that will be more than £250 please. They treat loyal customers like scum

• 
  Peter Greenwood (@PGreenwoodDraws) reported 17 minutes ago

  @virginmedia having had so many problems with trying to negiotiate a deal with VM I was offered a deal for all the grief they had caused me and decided to take it, now they have gone back on that contract which was emailed to me, they have withdrawn it.

• 
  Belinda Jennings (@BelindaBeerRun) reported 22 minutes ago

  @virginmedia I can’t get through to anyone. It said do all the checks I have done already and I had to hang up. It’s off again now, and was yesterday evening. Please call me. The chat also doesn’t work, says you are too busy

• 
  Paul Ley (@paul_ley) reported 24 minutes ago

  @virginmedia 2 different shows. Both had been recorded. Sat down in 2 different rooms and 1 was watching a show. Then in the other room tried to watch a different recording. Firstly it was buffering terribly & then got an error message

• 
  Colin / Cóilín 🇬🇧☘🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ColinCFC1905) reported 25 minutes ago

  Internet down again in my area, 3rd time in a fortnight ffs @virginmedia

• 
  B (@S_Bannan) reported 28 minutes ago

  @virginmedia Still not working. Any chance ?