Virgin Media Outage Report in Newport-On-Tay, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newport-On-Tay, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport-On-Tay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Newport-On-Tay, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee.
| City | Problem Type | Report Time |
|---|---|---|
 Dundee |
Total Blackout | |
| Dundee |
Wi-fi | |
| Dundee |
TV | |
| Dundee |
Internet | |
| Dundee |
Internet | |
| Dundee |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newport-On-Tay, Scotland
Latest outage, problems and issue reports in Newport-On-Tay and nearby locations:
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chris clark
(@theITguy1982) reported
from
Dundee, Scotland
@virginmedia itv down in dd area get usain bolt on it ASAP
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Get YOUR TEAM to phone me with the solution to YOUR mismanagement.
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Kirsty Rennie
(@KirstyKirstyy) reported
from
Dundee, Scotland
@virginmedia absolute joke. Been stuck on hold for 30 minutes with the same crap songs playing on loop. What is going on, surely a company as big as yours has enough staff to provide support to your customers.
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Think yodel, but it makes no difference- this is a terrible service, don’t care who is to blame. This is terrible service & I’m losing out!!!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media what has happened, your service- so disappointed!!!
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Nick Cook
(@nickjcook) reported
from
Dundee, Scotland
@virginmedia I’ve already been through this with one of your technicians who informed me there is no fault and outright refused to send a technician out. The issue is loss of internet connection not WiFi.
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Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia My name is Vicki. I wish to discuss two things. My package (been with virgin Over 10 years now), and our connection issues. I’ve called the numbers you supplied last time and the options didn’t work. I need a number to speak directly to a manager.
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Colin Henderson
(@liberator1701) reported
from
Monifieth, Scotland
@virginmedia @therealpaulbond ITV down here too, and the picture quality has been breaking up randomly for days. The biggest joke is that the service status page on the virgin media website is....broken! Couldn’t make it up!
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted now
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amanda treacher
(@tr_amanda) reported
from
Dundee, Scotland
@virginmedia My internet went back on this morning, still have problems with my phone line though
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Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia Which I’ve tried to do 4 times, and your CS team just stick me on hold and then hang up! ... I’m going round in circles here. Give me a number where I’m guaranteed not to be treated like this! 😡
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin media hopeless T V not working, can’t get through on phone. Very Very poor! Need to get sorted right now
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Harley Watson 🏴🇪🇺
(@_unlobito) reported
from
Dundee, Scotland
> submit paper to turnitin at 23:20 > @virginmedia outage at 23:58, expected to last until 08:00 well then, good thing I didn't wait until midnight to hand that in 👀
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Ms E
(@shedgal1983) reported
from
Dundee, Scotland
@virginmedia yet another day and another problem with your company. Not getting any channels at all!!!! 😡😡😡😡
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
Virgin Media what has happened, your service- so disappointed!!!!!
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Colin Henderson
(@liberator1701) reported
from
Monifieth, Scotland
@jemonthesofa @virginmedia @_Leannezoe And the linked service status page is broken! Couldn’t make it up!
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Vicki Simpson-Price
(@ging03) reported
from
Dundee, Scotland
@virginmedia Unfortunately the situation remains unresolved. We have called and called to no avail. We have been hung up on a further two times. We are not doing anything deemed rude, we are simply asking about our package and wishing to change something. Now at wits end. #stillpoor
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hannah bergin
(@berginhannah) reported
from
Dundee, Scotland
@virginmedia still have no signal on my phone no phone service and when it comes back 3G comes up but doesn’t work
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derek stewart🏴
(@delmonifieth) reported
from
Monifieth, Scotland
@virginmedia Waiting in all day for delivery, text at 4pm sorry will be delivered tomorrow. 2 days of my life totally wasted, very poor communication from a MEDIA company!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Chessell
(@HavenDK) reported
@Sneak_666 @virginmedia I’ll jump on this. Left virgin due to the prices going up and not needing the whole service now. The retention team called me and offered me exactly what I needed (broadband only m200) for £22. Vodafone had sold me 50-60mbps for £19 so thought it was a great deal.
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James Hurley
(@ItsHurlinho) reported
Anyone else have internet issues with Virgin Media atm?
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MJG
(@MJGgraphics) reported
@virginmedia Sorry guys but it fixed itself for about 2 weeks, and now it sucks again. We need a review on our set up, somethings got to improve.
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Pete J
(@Pete_Js) reported
@DonnaBrannan12 @Sneak_666 @virginmedia Sadly not the case. They give you a contract that says we are giving you a service that should be X amount (double the price) but we are really nicely going to discount it by 50% for x amount of months after that it goes to that supposed normal amount
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Adam
(@JHippeh) reported
I said it before but this time I mean it. I'm gonna be leaving #virginmedia. Been with them for 10 years and they've never once valued me as a customer nor have they sent anyone to fix my Internet, but they're happy to charge me £80 for service they don't give @virginmedia bye
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strongbow1932
(@strongbow1932) reported
@Sneak_666 @virginmedia I might speak to these customer relations people. £84 a month is a pure rip off for repeats on nearly every channel. I’m out of contract and if I can’t find a reasonable deal I’m off. Broadband is crap at the best of times too.
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kenzie | SEEING ATEEZ
(@K3NZlE) reported
@holyeef bc virgin media are wankers, they were meant to come wednesday to fix it: no one turned up, were meant to come thursday: didn’t come. now they’re apparently coming on monday
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Talking@TheMovies
(@TalkingMovies3) reported
@DanielAmesYT @virginmedia Same here since yesterday, there is a problem, it gets fixed and then a few hours later it goes out again.
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toewad1
(@toewad1) reported
@virginmedia You could offer it to me free and I would say no, it is crap, and when I phone to cancel I'm looking forward to the grovelling and we have a new deal, your equipment is outdated by 20 years fibre to the cabinet the coaxial to the house very 90s, upgrade to fttp or you are doomed.
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Anthony Martin
(@Ant_Not_a_Num) reported
@Del_101 Try a different device on that same port/cable. If issue stays, it’s not your virgin media box.