Virgin Media Outage Report in Malvern Wells, Worcestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Malvern Wells, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Malvern Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Malvern Wells, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Great Malvern and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Great Malvern |
TV | |
| Cheltenham |
Internet | |
| Cheltenham |
Total Blackout | |
| Cheltenham |
Internet | |
| Cheltenham |
TV | |
| Cheltenham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Malvern Wells, England
Latest outage, problems and issue reports in Malvern Wells and nearby locations:
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Jen -Zumba_Kids with Jen
(@Jen_M0nt) reported
from
Cheltenham, England
Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
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Andy Williams 🔶
(@cheltandy) reported
from
Cheltenham, England
@virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.
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Calzeh♛
(@Cxlzeh) reported
from
Cheltenham, England
Doubt I’ll be streaming today because of virgin media going down...
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again in GL52 3ND. Cancelling ASAP
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James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@virginmedia called virgin to discuss my existing deal, could hardly understand him, was put on hold for a long time without explanation and he came back with a better deal but again was very hard to understand. Terrible service, looking around.
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Hannah 💃🏼
(@Hannah_S39) reported
from
Cheltenham, England
Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.
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Emma Hall
(@hall_ejh1974) reported
from
Cheltenham, England
@virginmedia So fed up with you. Can’t wait for our relationship to be over. Counting down the months.
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gaetan
(@GQuinson) reported
from
Cheltenham, England
@virginmedia @virginmedia how come from 350mb down to 65mb last two day any issue in the area
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still crap service. It comes and goes not constant so annoying
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless
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matt
(@fatt_momas) reported
from
Worcestershire, England
@virginmedia No I haven’t because there is no clear number for me to call in regards to the issue
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still no service. All fast sleep or watching tv to worry about customers
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Chris
(@PurpleSir) reported
from
Cheltenham, England
@virginmedia And it's gone down again 😟
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for
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Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@virginmedia despite of me paying my bill with debit card, I was made to be a liar by your account department. On my second call Athena listened to understand and kept me, whilst I was ready to cancel. Thanks Athena.
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Anya Wood PR
(@WoodyWitters) reported
from
Cheltenham, England
@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@SNurse1882) reported
@virginmedia your lads been out today to do some pre installation work (that I wasn't aware of). Now @bt_uk saying there's a major fault externally and can't be fixed until 30th and both customer care centres telling me there's nothing they can do. How is that right?
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Vik
(@vikasnottm) reported
@virginmedia @MCNEATofficial It's time to ditch this company.. wifi issues for more than a year.. they don't care about existing customer, I'm going to be glad when my contract is up. Time for @SkyUK instead.
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Richard Dickson
(@Richard51037009) reported
@virginmedia As I have already stated I have called them for several hours at a time over 3 days and they don’t fix it.
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stubat
(@stubat_) reported
@virginmedia Yes. Service status ALWAYS says 0 issues. It said zero issues last night when multiple friends in different areas of our town all lost internet at the same time? Like, sort it out holy crap.
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stubat
(@stubat_) reported
@virginmedia Every night. Usually around midnight. For MONTHS the internet cuts out completely. I've been unable to get into a routine with streaming for ages because I'm CONSTANTLY dropping frames because of poor service. Unfortunately I'm stuck with you because there's ZERO competition.
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Jayesh Pawar
(@jayeshpm) reported
@virginmedia For account logib issue I called several times and i was given the same message that tech is working to resolve issue . You have said the same . For tele - i was transferred to anothrr person and call hung up
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Neelam Patel
(@neelampatel80) reported
@virginmedia was due to have broadband fitted tomorrow. Got text an hour ago to say not coming due to external work which I confirmed on 2nd Aug. Now have no internet tomorrow until 16th Sep what a way to treat new customers.
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Mick Harkin
(@MickHarkin11) reported
@RealSoupyTwist @virginmedia Sky won't always offer new customer price if you had discounts previously all offers are subject to crieria
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Steve Hayes 🇺🇦💙💛
(@GreenSteveHayes) reported
Cannot understand why @virginmedia take so long fixing issues after upgrade to n/w that was estimated 3pm finish today. up and down like a yo-yo. More down the up. please sort it! Wasn't broke and had been working perfectly previously.
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John Hanna
(@JohnHan93549106) reported
@virginmedia broadband has not been working for the last 2 hours. When I enter eircode into check my service it is saying it’s invalid