Virgin Media Outage Report in Worcester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worcester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Worcester, England
The most recent Virgin Media outage reports came from the following cities: Redditch, Astwood Bank and Worcester.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch |
TV | |
| Astwood Bank |
Internet | |
| Redditch |
||
| Redditch |
TV | |
| Redditch |
TV | |
| Redditch |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worcester, England
Latest outage, problems and issue reports in Worcester and nearby locations:
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Doonie
(@lorna_conway) reported
from
Redditch, England
@virginmedia It's not an issues according to the site. It's working on wired connections. I'll be looking for compensation after this. If the costomer tells you there's a problem then take their word they're the ones paying you, why would they spend money other than to get what they pay for.
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Ben Limehouse
(@BenLimehouse) reported
from
Redditch, England
@virginmedia I have already called that number this morning. They told me there was no available deals. I've put a note in my diary to call back on the 16th. I'm not holding out much hope though considering the poor experience I've had today. I wanted to sort it today on my day off.
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💙 Helen Abdullah 💙
(@HelenAbdullah08) reported
from
Redditch, England
@virginmedia Didn’t get a response then told another dept would contact. All we want is the service we are paying for. We need a new v6 box the replacement sent doesn’t work properly(set top box) we cannot use catch up and the picture is intermittently pixilated.
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GTAssociates
(@GTAssociates) reported
from
Redditch, England
@virginmedia 8 conversations to cancel our service and cxl confirmed by virgin. Cancellation first made on 28 Feb. Just received a bill and you have billed for April and May. What a shambles you are! Get your act together now! I have paid final balance & no more is due!
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Doonie
(@lorna_conway) reported
from
Redditch, England
@virginmedia Friday I booked an engineer as the WiFi on our hub keeps dropping. At the same time I upgraded my package. This includes tech help. Since Friday I've had no WiFi. I tried website chat but got dropped I've tried calling but was waiting too long. I'm getting bored!
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Chris Roberts
(@djchrisr) reported
from
Worcestershire, England
@virginmedia I'm messaging for my mum - their V3 hub 2g radio is not working at all, stopped working last week. Enabling 5g has got it working on their newer devices but service is still very slow. Have tried hard reset, everything, but nothing is getting that 2g signal on
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💙 Helen Abdullah 💙
(@HelenAbdullah08) reported
from
Redditch, England
@virginmedia We tried the messaging service thank you that didn’t help either. To be honest we are dreading trying to contact you again in the new year to get this sorted another 2 hours on the phone! I would have thought it your responsibility to sort this out but apparently not!
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Ben Limehouse
(@BenLimehouse) reported
from
Redditch, England
@virginmedia I'm an existing customer, I've been with you for coming up 2 years. The colleague I dealt with was so unhelpful and just told me to call back on the 16th. I have a back up plan anyway as I've just spoken to sky and can get a 80mb for £25. I can afford the 20mb loss for £34 saving
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💙 Helen Abdullah 💙
(@HelenAbdullah08) reported
from
Redditch, England
@virginmedia Sadly no. we admitted defeat, we were on hold for 1hr 50 mins. Got through the next day, the equipment sent does not work properly now have been advised to call after the new year to chase it again. We are paying for a service we aren’t receiving this is really disappointing
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GTAssociates
(@GTAssociates) reported
from
Redditch, England
@virginmedia Media Services,. We have always passed security and never had this issue before!
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clare williams
(@clareywilliams) reported
from
Redditch, England
@virginmedia worst customer service I have ever come across!!! Arrange a call back time....dont bother to call back, then continue to bill me for a contract ended nearly months ago!!!!
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Ed Baker
(@edbaker1965) reported
from
Redditch, England
Well that call to @vmbusiness about #VirginMobile has seriously made me reconsider being a customer #Rude #Unhelpful and unable to offer any support other than ring Mon-Fri 8-6 HELLO business works 24x7 #21StCentury
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Ian Dodd
(@VINCIFMIanD) reported
from
Bromsgrove, England
@virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.
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Donna B
(@beasknees81) reported
from
Redditch, England
@virginmedia Help...!!! Got home after picking up the kids and my Internet is now down, the green lights are on the hub one flashing. Rebooted twice, managed to check the status online and says everything is OK with the Internet. Been like it for 45 minutes to nearly an hour
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James Leeson
(@Shyman00) reported
from
Redditch, England
@LadyofLetter @virginmedia Same issue with BGT 😖
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Neil M Ainsworth
(@ainsworth_neil) reported
from
Redditch, England
@virginmedia No my wife works from home 2 days a week. She constantly gets logged out. No help from customer service. I have the agents ref number and the rough time of the call. Very disappointed
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matt
(@fatt_momas) reported
from
Worcestershire, England
@virginmedia No I haven’t because there is no clear number for me to call in regards to the issue
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Dan.
(@Daniel_Gaskarth) reported
from
Redditch, England
@virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything
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sarah allen
(@sair74) reported
from
Redditch, England
@virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
Looool. Virgin Media down again. Go to put our postcode in to see if service is affected in Redditch & apparently it's not a valid postcode. At least for a week every night the internet has gone down for about 20 minutes. Not the end of the world of course but a tad frustrating.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kj
(@rebound2000) reported
@virginmedia My latest bill is incorrect and I can't find any way to get it fixed. The only number I can find is basically a recorded message telling me no one will speak to me. Please help, I'm getting frustrated.
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Limepickle
(@Limepickle12) reported
@virginmedia I have tried to contact Virgin for three months, text, email, phone call, complaints. No response never. IWANT TO TALK TO SOMEONE! WIFI NEVER WORKS. Customer service is diabolical
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Chandni
(@chazie_patel) reported
@The_CommonTuber @TalkTalk WTF that's ridiculous! Mate join me on virgin media, I've not had much trouble with them.
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Scott Boom
(@Scott_Boom) reported
@virginmedia Why has your customer service number been inactive for so ling and why is the option to try and contact online removed?? How am I supposed to fix an issue?
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Philip Paul Bentham
(@Philip_Bentham) reported
@virginmedia Yes, I rang and told them not to close the complaint, I also rang and cancelled my subscription and told them the complaint should stay open. Then you choose to close the complaint saying you could not get in touch, it just shows how much you ignore people and lie to their faces
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ste dowling
(@ste_dowling) reported
@virginmedia with poor WiFi and using mobile data on phones. I've been with you over 10 years and pay in excess of £1k per year for 1a poor service. Can somebody actually help?
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Mick McAteer
(@MickMcAteer) reported
Hi @virginmedia what's happening in the London N16 area. Third day in a row we've had serious problems with broadband. And the part of your website where we can check status isn't working
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ste dowling
(@ste_dowling) reported
@virginmedia Waited over 20 mins to speak to a lady only to find out I had been passed to the wrong department. She apologized and said she'd raise a complaint, but a complaint would mean I then couldn't speak to anybody else about my problem. She transferred me to a 3rd person.
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Ian Pratt
(@Mr_IanP) reported
Hey @virginmedia any phone issues PE7 3ET, my mum has crackling issues brought on few days ago. Handset is quite new, she can’t get thru to 150.
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Kayleigh Cartledge
(@KayleighCartle1) reported
@virginmedia I have tried to call today about leaving yet cannot get through 🤬 if I can’t speak to someone to leave properly I’ll have to cancel the direct debit. My contract is up and I’d rather leave than pay £54 a month just for m200 broadband