Virgin Media outages and service status in Worcestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Worcestershire, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- TV (55%)
- Internet (36%)
- Wi-fi (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Worcestershire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worcestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Bromsgrove, and Redditch.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Worcestershire, England
Latest outage, problems and issue reports in Worcestershire and nearby locations:
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💙 Helen Abdullah 💙 (@HelenAbdullah08) reported from Redditch, England@virginmedia We tried the messaging service thank you that didn’t help either. To be honest we are dreading trying to contact you again in the new year to get this sorted another 2 hours on the phone! I would have thought it your responsibility to sort this out but apparently not!
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Donna B (@beasknees81) reported from Redditch, England@virginmedia Help...!!! Got home after picking up the kids and my Internet is now down, the green lights are on the hub one flashing. Rebooted twice, managed to check the status online and says everything is OK with the Internet. Been like it for 45 minutes to nearly an hour
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Alien-**** (@CosmicHustler) reported from Redditch, England@virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...
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sarah allen (@sair74) reported from Redditch, England@virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???
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Chris Roberts (@djchrisr) reported from Worcestershire, England@virginmedia I'm messaging for my mum - their V3 hub 2g radio is not working at all, stopped working last week. Enabling 5g has got it working on their newer devices but service is still very slow. Have tried hard reset, everything, but nothing is getting that 2g signal on
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clare williams (@clareywilliams) reported from Redditch, England@virginmedia worst customer service I have ever come across!!! Arrange a call back time....dont bother to call back, then continue to bill me for a contract ended nearly months ago!!!!
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Ben Limehouse (@BenLimehouse) reported from Redditch, England@virginmedia I have already called that number this morning. They told me there was no available deals. I've put a note in my diary to call back on the 16th. I'm not holding out much hope though considering the poor experience I've had today. I wanted to sort it today on my day off.
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💙 Helen Abdullah 💙 (@HelenAbdullah08) reported from Redditch, England@virginmedia Sadly no. we admitted defeat, we were on hold for 1hr 50 mins. Got through the next day, the equipment sent does not work properly now have been advised to call after the new year to chase it again. We are paying for a service we aren’t receiving this is really disappointing
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Neil Simpson (@nippa77) reported from Headless Cross, England@Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat
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James Kerr (@james_h_kerr) reported from Studley, England@KRIPTO99 @virginmedia I’m currently surveying my village on our local Facebook group. Loads of people having the same issue, but nothing coming up as a ‘known network issue’. I agree - it’s making working from home challenging.
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Rachele 🍷 (@_Rachele_) reported from Redditch, EnglandLooool. Virgin Media down again. Go to put our postcode in to see if service is affected in Redditch & apparently it's not a valid postcode. At least for a week every night the internet has gone down for about 20 minutes. Not the end of the world of course but a tad frustrating.
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Ian Dodd (@VINCIFMIanD) reported from Bromsgrove, England@virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.
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Doonie (@lorna_conway) reported from Redditch, England@virginmedia It's not an issues according to the site. It's working on wired connections. I'll be looking for compensation after this. If the costomer tells you there's a problem then take their word they're the ones paying you, why would they spend money other than to get what they pay for.
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Hamps (@F1Dweeb) reported from Redditch, EnglandBroadband not working folks and your site keeps crashing on 4g @virginmedia
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James Leeson (@Shyman00) reported from Redditch, England@LadyofLetter @virginmedia Same issue with BGT 😖
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Ed Baker (@edbaker1965) reported from Redditch, EnglandWell that call to @vmbusiness about #VirginMobile has seriously made me reconsider being a customer #Rude #Unhelpful and unable to offer any support other than ring Mon-Fri 8-6 HELLO business works 24x7 #21StCentury
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GTAssociates (@GTAssociates) reported from Redditch, England@virginmedia 8 conversations to cancel our service and cxl confirmed by virgin. Cancellation first made on 28 Feb. Just received a bill and you have billed for April and May. What a shambles you are! Get your act together now! I have paid final balance & no more is due!
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Doonie (@lorna_conway) reported from Redditch, England@virginmedia Friday I booked an engineer as the WiFi on our hub keeps dropping. At the same time I upgraded my package. This includes tech help. Since Friday I've had no WiFi. I tried website chat but got dropped I've tried calling but was waiting too long. I'm getting bored!
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Ben Limehouse (@BenLimehouse) reported from Redditch, England@virginmedia I'm an existing customer, I've been with you for coming up 2 years. The colleague I dealt with was so unhelpful and just told me to call back on the 16th. I have a back up plan anyway as I've just spoken to sky and can get a 80mb for £25. I can afford the 20mb loss for £34 saving
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matt (@fatt_momas) reported from Worcestershire, England@virginmedia No I haven’t because there is no clear number for me to call in regards to the issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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nottslad (@nottslad2) reported@JamieGBarry @virginmedia Same here, customer over 30 years, bill up £55,rang them got a £10 of, no way can I pay that. Loyalty means nothing to them.
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Robert Joesbury (@RobertJoesbury) reported@virginmedia my internet is down, any chance of an update please?
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Sandra Robinson (@mrsluc) reported@JamieGBarry @virginmedia I may be alone here, but I got a 18 month contract for less than I was paying for previous 18 months. Offer just came up on my phone. Alone again but I have never had an issue wth @virginmedia
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Mary (@kanyonatic) reported@virginmedia had issues with internet said they were sorting it and it would be ok by 6 pm well now it’s 02:39 and still no internet !!!!
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egneg (@egneg) reported@JamieGBarry @virginmedia Let contract run out then ring virgin and cancel, sign up to sky, literally next day virgin ring you and offer the earth. Then just ring sky again and cancel. Works every time I promise.
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Angeltt (@Angeltt_tt) reported@PeteUK7 @IDHDRUM @virginmedia Win95 wouldve taken 3 weeks, not 3 months, theyre lying ******* trying to save face for their disgusting behaviour. Theyre predators, mis-selling + overcharging for services they simply arent (+ never) providing + their service as a whole is worse than running on timed dial up.
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Noely Daniels (@noel33330) reported@JamieGBarry @virginmedia Never understand why companies do this … same goes for insurance companies.
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Dr Stuart Woolley (@FractalDoctor) reported@PeteUK7 @virginmedia Had exactly the same situation last year with a close relative. Complete shambles that took many mails and waiting on hold on the phone to resolve, then sending back boxes of crap that would no doubt go into landfill. I'd recommend avoiding them at all costs, for anyone.
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Tino 🐧🌋 (@TinoElduderino) reported@JamieGBarry @virginmedia They will offer you login to the website new deal if you do the chat with an agent or speak to some in the phone if you are willing to lock in for a new contract.
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🇬🇧 FI is awesome 😎 (@GrahamCompton) reported@JamieGBarry @virginmedia Leave. Send back the equipment at their cost. Get your partner to order a new contract via a comparison site. Claim cashback. Been there, done that. Totally nuts customer service by Virgin.