Virgin Media outages and service status in Worcestershire, England

Problems in the last 24 hours in Worcestershire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worcestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Redditch, and Bromsgrove.

City	Problem Type	Report Time
Redditch	Internet	21 hours ago
Redditch	Internet	9 days ago
Redditch	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Worcestershire, England

Latest outage, problems and issue reports in Worcestershire and nearby locations:

• 
  💙 Helen Abdullah 💙 (@HelenAbdullah08) reported 2 minutes ago from Redditch, England

  @virginmedia We tried the messaging service thank you that didn’t help either. To be honest we are dreading trying to contact you again in the new year to get this sorted another 2 hours on the phone! I would have thought it your responsibility to sort this out but apparently not!

• 
  Ed Baker (@edbaker1965) reported 9 minutes ago from Redditch, England

  Well that call to @vmbusiness about #VirginMobile has seriously made me reconsider being a customer #Rude #Unhelpful and unable to offer any support other than ring Mon-Fri 8-6 HELLO business works 24x7 #21StCentury

• 
  Hamps (@F1Dweeb) reported 13 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  Neil Simpson (@nippa77) reported 18 minutes ago from Headless Cross, England

  @Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat

• 
  Ian Dodd (@VINCIFMIanD) reported 18 minutes ago from Bromsgrove, England

  @virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.

• 
  💙 Helen Abdullah 💙 (@HelenAbdullah08) reported 22 minutes ago from Redditch, England

  @virginmedia Didn’t get a response then told another dept would contact. All we want is the service we are paying for. We need a new v6 box the replacement sent doesn’t work properly(set top box) we cannot use catch up and the picture is intermittently pixilated.

• 
  GTAssociates (@GTAssociates) reported 24 minutes ago from Redditch, England

  @virginmedia 8 conversations to cancel our service and cxl confirmed by virgin. Cancellation first made on 28 Feb. Just received a bill and you have billed for April and May. What a shambles you are! Get your act together now! I have paid final balance & no more is due!

• 
  Dan. (@Daniel_Gaskarth) reported 25 minutes ago from Redditch, England

  @virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything

• 
  Ben Limehouse (@BenLimehouse) reported 27 minutes ago from Redditch, England

  @virginmedia I'm an existing customer, I've been with you for coming up 2 years. The colleague I dealt with was so unhelpful and just told me to call back on the 16th. I have a back up plan anyway as I've just spoken to sky and can get a 80mb for £25. I can afford the 20mb loss for £34 saving

• 
  💙 Helen Abdullah 💙 (@HelenAbdullah08) reported 30 minutes ago from Redditch, England

  @virginmedia Sadly no. we admitted defeat, we were on hold for 1hr 50 mins. Got through the next day, the equipment sent does not work properly now have been advised to call after the new year to chase it again. We are paying for a service we aren’t receiving this is really disappointing

• 
  Donna B (@beasknees81) reported 31 minutes ago from Redditch, England

  @virginmedia Help...!!! Got home after picking up the kids and my Internet is now down, the green lights are on the hub one flashing. Rebooted twice, managed to check the status online and says everything is OK with the Internet. Been like it for 45 minutes to nearly an hour

• 
  Doonie (@lorna_conway) reported 34 minutes ago from Redditch, England

  @virginmedia Friday I booked an engineer as the WiFi on our hub keeps dropping. At the same time I upgraded my package. This includes tech help. Since Friday I've had no WiFi. I tried website chat but got dropped I've tried calling but was waiting too long. I'm getting bored!

• 
  James Leeson (@Shyman00) reported 36 minutes ago from Redditch, England

  @LadyofLetter @virginmedia Same issue with BGT 😖

• 
  Ben Limehouse (@BenLimehouse) reported 39 minutes ago from Redditch, England

  @virginmedia I have already called that number this morning. They told me there was no available deals. I've put a note in my diary to call back on the 16th. I'm not holding out much hope though considering the poor experience I've had today. I wanted to sort it today on my day off.

• 
  Chris Roberts (@djchrisr) reported 41 minutes ago from Worcestershire, England

  @virginmedia I'm messaging for my mum - their V3 hub 2g radio is not working at all, stopped working last week. Enabling 5g has got it working on their newer devices but service is still very slow. Have tried hard reset, everything, but nothing is getting that 2g signal on

• 
  Neil M Ainsworth (@ainsworth_neil) reported 42 minutes ago from Redditch, England

  @virginmedia No my wife works from home 2 days a week. She constantly gets logged out. No help from customer service. I have the agents ref number and the rough time of the call. Very disappointed

• 
  Alien-**** (@CosmicHustler) reported 48 minutes ago from Redditch, England

  @virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...

• 
  GTAssociates (@GTAssociates) reported 49 minutes ago from Redditch, England

  @virginmedia Media Services,. We have always passed security and never had this issue before!

• 
  Rachele 🍷 (@_Rachele_) reported 54 minutes ago from Redditch, England

  Looool. Virgin Media down again. Go to put our postcode in to see if service is affected in Redditch & apparently it's not a valid postcode. At least for a week every night the internet has gone down for about 20 minutes. Not the end of the world of course but a tad frustrating.

• 
  clare williams (@clareywilliams) reported 55 minutes ago from Redditch, England

  @virginmedia worst customer service I have ever come across!!! Arrange a call back time....dont bother to call back, then continue to bill me for a contract ended nearly months ago!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇬🇧Byron Frog 🇬🇧 (@BFrog86370) reported 2 minutes ago

  @virginmedia I have to say your customer service is absolutely pathetic and one of the worst I’ve ever had the misfortune to have to deal with. Almost 2 weeks since installation and it’s still not all working

• 
  Yasmin alibhai-brown (@y_alibhai) reported 3 minutes ago

  Calling @virginmedia my email system has been 'locked' for five days now. I can't work without access to them . Two calls to you, each took one and a half hour to get through. Promises were made. Not kept. Disgraceful customer care.

• 
  Jason Wells (@fatmadarkin) reported 5 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 8 minutes ago

  @SarahLudford @virginmedia @O2 Yep…sadly the service has declined since the two companies merged. They blocked my account for weeks for ‘ security reasons’. ( I had changed pw & looking for new deals) No one seemed unable to unblock it. Took several phone calls/DM’s/ emails etc.

• 
  Louise Ford (@pixiepoppett) reported 8 minutes ago

  @virginmedia my broadband and tv are down. Can u tell me why?

• 
  Paul ▶️ (@customerchamp1) reported 8 minutes ago

  Who remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.

• 
  Robbie Humphries (@RobbieH1972) reported 9 minutes ago

  @Ben_Scallan @Glic16 @griptmedia Fair play to you Ben for calling these clowns out 👏👏👏 something you will never see from Rte / virgin media/ newstalk etc.. because they are all on the government payroll

• 
  Ed61 (@Ed6114) reported 13 minutes ago

  @virginmedia and now the screen has locked up and won’t do anything. I want to cancel my contract and go to SKY, but also want to speak to a person in the UK while doing so, no disrespect to anywhere else

• 
  Anthony Ellis (@WentTimb) reported 13 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  aldo (@ukaldo2) reported 15 minutes ago

  @virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget