Virgin Media

Virgin Media Outage Report in Worcestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Worcestershire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worcestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Worcestershire, England 12/11/2024 06:50

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Great Malvern and Bromsgrove.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedditch Internet
United KingdomRedditch Internet
United KingdomRedditch Internet
United KingdomGreat Malvern TV
United KingdomRedditch Internet
United KingdomRedditch Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Worcestershire, England

Latest outage, problems and issue reports in Worcestershire and nearby locations:

  • james_h_kerr James Kerr (@james_h_kerr) reported from Studley, England

    @KRIPTO99 @virginmedia I’m currently surveying my village on our local Facebook group. Loads of people having the same issue, but nothing coming up as a ‘known network issue’. I agree - it’s making working from home challenging.

  • BenLimehouse Ben Limehouse (@BenLimehouse) reported from Redditch, England

    @virginmedia I have already called that number this morning. They told me there was no available deals. I've put a note in my diary to call back on the 16th. I'm not holding out much hope though considering the poor experience I've had today. I wanted to sort it today on my day off.

  • BenLimehouse Ben Limehouse (@BenLimehouse) reported from Redditch, England

    @virginmedia I'm an existing customer, I've been with you for coming up 2 years. The colleague I dealt with was so unhelpful and just told me to call back on the 16th. I have a back up plan anyway as I've just spoken to sky and can get a 80mb for £25. I can afford the 20mb loss for £34 saving

  • VINCIFMIanD Ian Dodd (@VINCIFMIanD) reported from Bromsgrove, England

    @virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.

  • F1Dweeb Hamps (@F1Dweeb) reported from Redditch, England

    Broadband not working folks and your site keeps crashing on 4g @virginmedia

  • ainsworth_neil Neil M Ainsworth (@ainsworth_neil) reported from Redditch, England

    @virginmedia No my wife works from home 2 days a week. She constantly gets logged out. No help from customer service. I have the agents ref number and the rough time of the call. Very disappointed

  • edbaker1965 Ed Baker (@edbaker1965) reported from Redditch, England

    Well that call to @vmbusiness about #VirginMobile has seriously made me reconsider being a customer #Rude #Unhelpful and unable to offer any support other than ring Mon-Fri 8-6 HELLO business works 24x7 #21StCentury

  • HelenAbdullah08 💙 Helen Abdullah 💙 (@HelenAbdullah08) reported from Redditch, England

    @virginmedia We tried the messaging service thank you that didn’t help either. To be honest we are dreading trying to contact you again in the new year to get this sorted another 2 hours on the phone! I would have thought it your responsibility to sort this out but apparently not!

  • Daniel_Gaskarth Dan. (@Daniel_Gaskarth) reported from Redditch, England

    @virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything

  • sair74 sarah allen (@sair74) reported from Redditch, England

    @virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???

  • HelenAbdullah08 💙 Helen Abdullah 💙 (@HelenAbdullah08) reported from Redditch, England

    @virginmedia Sadly no. we admitted defeat, we were on hold for 1hr 50 mins. Got through the next day, the equipment sent does not work properly now have been advised to call after the new year to chase it again. We are paying for a service we aren’t receiving this is really disappointing

  • CosmicHustler Alien-**** (@CosmicHustler) reported from Redditch, England

    @virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...

  • _Rachele_ Rachele 🍷 (@_Rachele_) reported from Redditch, England

    Looool. Virgin Media down again. Go to put our postcode in to see if service is affected in Redditch & apparently it's not a valid postcode. At least for a week every night the internet has gone down for about 20 minutes. Not the end of the world of course but a tad frustrating.

  • Shyman00 James Leeson (@Shyman00) reported from Redditch, England

    @LadyofLetter @virginmedia Same issue with BGT 😖

  • lorna_conway Doonie (@lorna_conway) reported from Redditch, England

    @virginmedia It's not an issues according to the site. It's working on wired connections. I'll be looking for compensation after this. If the costomer tells you there's a problem then take their word they're the ones paying you, why would they spend money other than to get what they pay for.

  • fatt_momas matt (@fatt_momas) reported from Worcestershire, England

    @virginmedia No I haven’t because there is no clear number for me to call in regards to the issue

  • HelenAbdullah08 💙 Helen Abdullah 💙 (@HelenAbdullah08) reported from Redditch, England

    @virginmedia Didn’t get a response then told another dept would contact. All we want is the service we are paying for. We need a new v6 box the replacement sent doesn’t work properly(set top box) we cannot use catch up and the picture is intermittently pixilated.

  • clareywilliams clare williams (@clareywilliams) reported from Redditch, England

    @virginmedia worst customer service I have ever come across!!! Arrange a call back time....dont bother to call back, then continue to bill me for a contract ended nearly months ago!!!!

  • lorna_conway Doonie (@lorna_conway) reported from Redditch, England

    @virginmedia Friday I booked an engineer as the WiFi on our hub keeps dropping. At the same time I upgraded my package. This includes tech help. Since Friday I've had no WiFi. I tried website chat but got dropped I've tried calling but was waiting too long. I'm getting bored!

  • Wilkomania1984 W1LKO (@Wilkomania1984) reported from Stoke, England

    @virginmedia Your customer services are useless!!!!!! 😡😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PrismaticChaos Louisa Jones (@PrismaticChaos) reported

    @virginmedia Still down for us too and can't get through on phone or via your website

  • MattyBrennan M Brennan (@MattyBrennan) reported

    @virginmedia I have no broadband so that fix 5 hours ago was a clear lie #VirginMedia #VirginMediaoutage

  • terriprior1987 terriprior18 (@terriprior1987) reported

    @virginmedia have no Internet can't even get on to your website to see why or even to report it. always have this issue when virgin goes down.

  • aKahnR Ali Kahn (@aKahnR) reported

    @virginmedia It’s down again in Bradford

  • mrs_angrybird40 Andrea L (@mrs_angrybird40) reported

    @virginmedia No Virgin you have not it is down in the Swansea/Neath area. And before you give me the standard response yes I have checked everything.

  • zenith_1976 carl (@zenith_1976) reported

    @BTFirst @virginmedia @oskar5x5 Not hacked just bad maintenance and over selling

  • JDLimitless_ Jamie Dixon (@JDLimitless_) reported

    @virginmedia Not working again

  • dahodsakina Sakina (@dahodsakina) reported

    @virginmedia My virgin broadband is not working as well

  • DavidJohn878 DavidJohnfraser (@DavidJohn878) reported

    @virginmedia Still down

  • GrahamBesw Graham Beswetherick (@GrahamBesw) reported

    @virginmedia Down again in LU6 !!!!