Virgin Media Outage Report in Worcestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Worcestershire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Worcestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Redditch.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch |
Internet | |
| Redditch |
TV | |
| Redditch |
TV | |
| Astwood Bank |
Internet | |
| Redditch |
||
| Redditch |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Worcestershire, England
Latest outage, problems and issue reports in Worcestershire and nearby locations:
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
Looool. Virgin Media down again. Go to put our postcode in to see if service is affected in Redditch & apparently it's not a valid postcode. At least for a week every night the internet has gone down for about 20 minutes. Not the end of the world of course but a tad frustrating.
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Ed Baker
(@edbaker1965) reported
from
Redditch, England
Well that call to @vmbusiness about #VirginMobile has seriously made me reconsider being a customer #Rude #Unhelpful and unable to offer any support other than ring Mon-Fri 8-6 HELLO business works 24x7 #21StCentury
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sarah allen
(@sair74) reported
from
Redditch, England
@virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???
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💙 Helen Abdullah 💙
(@HelenAbdullah08) reported
from
Redditch, England
@virginmedia We tried the messaging service thank you that didn’t help either. To be honest we are dreading trying to contact you again in the new year to get this sorted another 2 hours on the phone! I would have thought it your responsibility to sort this out but apparently not!
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Ben Limehouse
(@BenLimehouse) reported
from
Redditch, England
@virginmedia I'm an existing customer, I've been with you for coming up 2 years. The colleague I dealt with was so unhelpful and just told me to call back on the 16th. I have a back up plan anyway as I've just spoken to sky and can get a 80mb for £25. I can afford the 20mb loss for £34 saving
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Ben Limehouse
(@BenLimehouse) reported
from
Redditch, England
@virginmedia I have already called that number this morning. They told me there was no available deals. I've put a note in my diary to call back on the 16th. I'm not holding out much hope though considering the poor experience I've had today. I wanted to sort it today on my day off.
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James Leeson
(@Shyman00) reported
from
Redditch, England
@LadyofLetter @virginmedia Same issue with BGT 😖
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💙 Helen Abdullah 💙
(@HelenAbdullah08) reported
from
Redditch, England
@virginmedia Didn’t get a response then told another dept would contact. All we want is the service we are paying for. We need a new v6 box the replacement sent doesn’t work properly(set top box) we cannot use catch up and the picture is intermittently pixilated.
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Doonie
(@lorna_conway) reported
from
Redditch, England
@virginmedia Friday I booked an engineer as the WiFi on our hub keeps dropping. At the same time I upgraded my package. This includes tech help. Since Friday I've had no WiFi. I tried website chat but got dropped I've tried calling but was waiting too long. I'm getting bored!
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matt
(@fatt_momas) reported
from
Worcestershire, England
@virginmedia No I haven’t because there is no clear number for me to call in regards to the issue
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James Kerr
(@james_h_kerr) reported
from
Studley, England
@KRIPTO99 @virginmedia I’m currently surveying my village on our local Facebook group. Loads of people having the same issue, but nothing coming up as a ‘known network issue’. I agree - it’s making working from home challenging.
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💙 Helen Abdullah 💙
(@HelenAbdullah08) reported
from
Redditch, England
@virginmedia Sadly no. we admitted defeat, we were on hold for 1hr 50 mins. Got through the next day, the equipment sent does not work properly now have been advised to call after the new year to chase it again. We are paying for a service we aren’t receiving this is really disappointing
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Alien-****
(@CosmicHustler) reported
from
Redditch, England
@virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...
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clare williams
(@clareywilliams) reported
from
Redditch, England
@virginmedia worst customer service I have ever come across!!! Arrange a call back time....dont bother to call back, then continue to bill me for a contract ended nearly months ago!!!!
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W1LKO
(@Wilkomania1984) reported
from
Stoke, England
@virginmedia Your customer services are useless!!!!!! 😡😡😡
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Ian Dodd
(@VINCIFMIanD) reported
from
Bromsgrove, England
@virginmedia There seems to be an issue with your WiFi in Perton (Wolverhampton WV6). The problem has gone from intermittent, to no reception at all.
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Neil M Ainsworth
(@ainsworth_neil) reported
from
Redditch, England
@virginmedia No my wife works from home 2 days a week. She constantly gets logged out. No help from customer service. I have the agents ref number and the rough time of the call. Very disappointed
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Doonie
(@lorna_conway) reported
from
Redditch, England
@virginmedia It's not an issues according to the site. It's working on wired connections. I'll be looking for compensation after this. If the costomer tells you there's a problem then take their word they're the ones paying you, why would they spend money other than to get what they pay for.
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Dan.
(@Daniel_Gaskarth) reported
from
Redditch, England
@virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything
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Hamps
(@F1Dweeb) reported
from
Redditch, England
Broadband not working folks and your site keeps crashing on 4g @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Desensitized 🍥
(@unknowninvest) reported
@virginmedia @GD28028480 your internet is the worst I've seen. constantly disconnecting from my PC and only giving 25Mbs when the package is meant to be 300Mbs+! and yes the router is near the PC, with WIFI or Ethernet it still gives me about 25-30Mbs where as few weeks ago it was giving 100-120Mbs.
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Matt Hammel
(@matt_hammel) reported
@virginmedia In November I booked an upgrade requiring a visit from an engineer. Noone bothered to show up or let me know. I’ve complained 3 times about this. I’ve finally had a response. An apology for service outage. Did you even bother reading my complaint? WHERE’S MY UPGRADE?
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Sam
(@Good_Godders) reported
@lee_bling1878 @Reddevil19721 @virginmedia WOW that is terrible, have you tried Plusnet, i believe they are good in some areas
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Wayne bolton
(@Waynebo63359316) reported
@virginmedia Yes I've made a complaint and everything and they keep making out lunr they've tried to contact me yet ive had no missed calls no voicemails just an email saying they've tried well clearly they've haven't
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Adam Johnsen
(@aj2o12) reported
@virginmedia My installation has now been cancelled for the 4TH TIME!!!! This is beyond a joke!!! I’ve had no internet for a month!! You haven’t even provided me a temporary solution which I’ve asked for on several occasions! Should have been set up 24th Dec! Now you’re saying 6th March!! 😡
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Frann Young
(@Frannybeth) reported
@virginmedia No, because every time we ask for one, we get told there is no issue and basically, you can’t be bothered. Hence, moving back to Sky, with nothing but a poor review for Virgin Media!
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Peter mcgoldrick
(@PetermcRed) reported
@BasicRich_ @virginmedia I cancelled Broadband in September. It never worked properly and appalling customer service. I've been using BT ever since. I've spent 15 hours on phone to virgin plus numerous online complaints. They have never phoned me, always claiming they have. Latest letter, ***************
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Amit Panesar
(@amitpanesar) reported
@virginmedia having an issue with my TV service. When I try and call I can't speak to anyone. I have followed all of the steps given and still no luck. How do I actually speak to a human being?
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Philippa McKinlay
(@pmckinlay) reported
@virginmedia help, I can't find any way of contacting you, your website is sending me round in circles and I need help logging into my account!
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❤️ Red Devil Bling ❤️
(@lee_bling1878) reported
@Good_Godders @Reddevil19721 @virginmedia I'm gonna have to do some sort of searching cos I can't deal with this. I've got kids who have uni and a level zoom calls that they can't connect to cos of this ****!