Virgin Media

Virgin Media Outage Report in Studley, Warwickshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Studley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Studley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Studley, Warwickshire, England 12/17/2025 14:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Studley, Warwickshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull and Redditch.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Studley, England

Latest outage, problems and issue reports in Studley and nearby locations:

  • sair74 sarah allen (@sair74) reported from Redditch, England

    @virginmedia Hi there, I have just dialled 150 but it’s constantly engaged. My grandad is having problems with his tv and I need to get it sorted. A technician came 2 weeks ago but it’s gone back to the original problem, how can I contact you regarding this???

  • GriffPlays Griff (@GriffPlays) reported from Birmingham, England

    Streams delayed due to @virginmedia being absolute dog ****.

  • amy_brunny Amy (@amy_brunny) reported from Birmingham, England

    @virginmedia your mobile customer service is ****!

  • mark_xc Mark Baldwin (@mark_xc) reported from Solihull, England

    @virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it

  • MutliRaceMan Jean Thierry (@MutliRaceMan) reported from Birmingham, England

    @keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor

  • mark_xc Mark Baldwin (@mark_xc) reported from Solihull, England

    @virginmedia It says no known issues but there is one as it is exactly the same problem we have had for a week. We were promised it would be fixed by 09:00 today

  • mark_xc Mark Baldwin (@mark_xc) reported from Solihull, England

    @virginmedia Promised this would be fixed by 09:00 but it is still broken. Been over a week now.

  • RichieZuLuBatch Richie 11 Batch (@RichieZuLuBatch) reported from Birmingham, England

    @JasonLanns @virginmedia That’s wat I’m doing moving it I pay for a service u goto sort it Reiss laptop cutting off

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia I think its our router etc we have poor Internet speed all the time no Internet in certain rooms i actually have better signal with next doors Internet, I've been ringing up for months with no help!

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia Nothing reported. I have a hub 4 your msg says can’t run test on this hub. My service goes down EVERY DAY. I’m fed up with Virgin. Take my money and offer rubbish device.

  • brettellis1982 Brett Ellis (@brettellis1982) reported from Birmingham, England

    @virginmedia I am signed in on the web and on my virgin app. Will not let me sign in to the connect app

  • blueghostuk Michael Pritchard (@blueghostuk) reported from Birmingham, England

    @virginmedia I can only await for the service I ordered then... hopeless

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia EVERY DAY my wifi drops. Morning and again in afternoon. My son is online with his teacher and my wife is online on calls. Thanks for the letter of price increase for rubbish service! SORT THIS OUT!#poorcustomerservice #virginmediadown #TeachingOnline

  • MartinClarke165 Martin Clarke (@MartinClarke165) reported from Birmingham, England

    @virginmedia The text the number you provided has just put me in a loop of BOT replies and still no help from a real person Rubbish #poorcustomerservice #broadband #virginmediadown

  • SunnyBTC ..."Then They Fight You"... (@SunnyBTC) reported from Birmingham, England

    Anyone else been having internet connectivity issues all day? I'm with virgin media

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working

  • brettellis1982 Brett Ellis (@brettellis1982) reported from Birmingham, England

    @virginmedia have the virgin connect app.... however it will not let me sign in. Have changed password etc and it still says ‘wrong username or password’. Driving me mad!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LJTrup LJT (@LJTrup) reported

    @virginmedia hi, I am having issues getting through to your helpline as my WiFi is having issues and no local outages reported. Online support no help. Do you have a number I can call? 150/03454541111 don’t work? Thank you.

  • lolb1991 L o i s (@lolb1991) reported

    @virginmedia I have already checked this and it says there are no issues. Even though our internet drops off about 8 times a day and has been doing for the last 6 months at least.

  • oliversdadster Paul Schofield (@oliversdadster) reported

    @virginmedia So you’ve broken our contract, broken multiple @Ofcom rules and multiple breaches of DPA and GDPR @ICOnews

  • amy_felton amy felton (@amy_felton) reported

    @virginmedia Customer service is horrendous! My contract has just renewed (increased, of course) and I can't even get through to speak to someone about it. Nobody answers the phone, nobody responds on online chat. I've wasted £££ and time. Would actually like to leave but can't even do that!

  • oliversdadster Paul Schofield (@oliversdadster) reported

    @Ofcom if @virginmedia don’t make a automatic loss of service payment and after 100 calls, 800 texts and 50 emails they still don’t. What do I do?

  • Mattyk_79 Matty Kiernan (@Mattyk_79) reported

    @virginmedia @AmyLois91 I am also in Warrington experiencing issues, I called the above number but it would not connect and also Virgin make it impossible to access your account on line to check the service. Is there another number I can call?

  • CaroleS54543813 Carole Stevenson (@CaroleS54543813) reported

    @virginmedia How do I DM you? I can’t get through by phone.the complaint put in has gone nowhere. The internet is beyond poor and has been for months.

  • sparikian Step Parikian (@sparikian) reported

    @joehedges87 @lolb1991 @virginmedia Exactly the same here. My virgin media says there isn’t a problem when there obviously is. And 90 minutes later “we are having a problem connecting you to the internet”. #noshitsherlock

  • Arenvoize Adam Renvoize (@Arenvoize) reported

    @virginmedia can you please explain how it is acceptable in the current environment for my entire street to have virtually unusuable internet speeds when I am paying for your m100 package to then be told the issue won't be resolved until 18th February(!?) Given the current

  • bijoulandlord janet mckenner (@bijoulandlord) reported

    @virginmedia its a shame that you give such poor service - genuinely think if moving home team need my account number & no other ID acceptable the previous 2 people I spoke to after passing security might have mentioned it