Virgin Media

Virgin Media Outage Report in Studley, Warwickshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Studley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Studley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Studley, Warwickshire, England 01/15/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Studley, Warwickshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Solihull and Bromsgrove.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomRedditch Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Studley, England

Latest outage, problems and issue reports in Studley and nearby locations:

  • _auralaura_ 💎 ACT 2 (@_auralaura_) reported from Birmingham, England

    Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.

  • Jasonhannon85 Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia It’s saying service is fine but I still have no reception so can’t receive calls

  • MadDogMalcs Mad Dog Malcs 🇬🇧 (@MadDogMalcs) reported from Birmingham, England

    @virginmedia Every time I see these adverts I just laugh, but the sad thing is it isn’t funny paying for a service that constantly disconnects, stutters or is generally inconsistent. Your latest ad slogan ‘stay connected’ is a joke, and your email security is archaic, it’s equally laughable.

  • Leyjay17 Leyton Jordan (@Leyjay17) reported from Birmingham, England

    @virginmedia Still can’t speak to anyone !?! Get answer message and automated help and told to turn on and off!?! Then call ends ?!? 🤬🤬Expert advice !! 🤬🤬

  • KatyFancourt Katy (@KatyFancourt) reported from Birmingham, England

    @virginmedia one of your engineers apparently got lost trying to find my property, spent an hour on the phone to customer services to be then told that theirs an ‘emergency’??

  • Jasonhannon85 Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia Hi I’ve done and also turned on WiFi calling as that’s the only thing that works, signal still really low

  • Thomo993 Thomas Thomson (@Thomo993) reported from Birmingham, England

    @virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??

  • TheRusse11a Matt Russell (@TheRusse11a) reported from Birmingham, England

    @virginmedia I managed to fix it by d/l the app again last night. Thank you.

  • ja2xarnie JArnie (@ja2xarnie) reported from Birmingham, England

    @virginmedia No issues flagged. Your technical support couldn't find them either. Broadband OK now but no phone line

  • _auralaura_ 💎 ACT 2 (@_auralaura_) reported from Birmingham, England

    Has Virgin Media just gone down for anyone else?

  • ja2xarnie JArnie (@ja2xarnie) reported from Birmingham, England

    @virginmedia I spent an hour on my mobile to Virgin today as landline isn't working. Spoke to three different people and, finally they told me it was a hardware issue with my phone, not the line. I have borrowed two phones from neighbours and they don't work either #virginmedia

  • Leyjay17 Leyton Jordan (@Leyjay17) reported from Birmingham, England

    @virginmedia trying to speak to someone about our constant internet problems ! (B31) On hold and automated messages 🤬🤬 Funny how I got to speak to someone a month ago when I upgraded some services. Product and service still shocking ! 🤬😢

  • ja2xarnie JArnie (@ja2xarnie) reported from Birmingham, England

    We've also had intermittent Internet today. I can't face another hour being kept on hold. Can you expedite a solution to our problems? #virginmedia

  • cra1gs Craig (@cra1gs) reported from Birmingham, England

    @virginmedia the company that doesn’t give a **** about your complaint. Can’t be bothered to resolve your complaint and provides no avenue to complain.

  • ultimate_girls Ultimate Girls (@ultimate_girls) reported from Birmingham, England

    Cancelling my broadband with @virginmedia after ridiculous price increases every month. Cannot believe how RUDE the guy on the phone was when I told him I still wanted to cancel. Absolutely shocking attitude .. made my decision to leave SO much easier!!

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    @virginmedia had a broadband outage yesterday and now my tv connects to the internet, my amazon devices connect to the wifi just fine, but my phone and tablet won’t connect, keeps saying the password is wrong, but my echo is connected fine using the same password!!

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    @GardenCity_Mark @virginmedia Just to let you know Mark, if your mom is considered vulnerable, the law now states that broadband companies must give priority for fixing issues like this, as it’s often their only or main form of communication. Just in case you encounter problems on Friday

  • kittykaz13 Caroline (@kittykaz13) reported from Birmingham, England

    @virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long

  • AJhyphenCSdotUK AJComputerServicesUK (@AJhyphenCSdotUK) reported from Birmingham, England

    I will definitely be ending my TV Contract with #VirginMedia at the earliest opportunity, I am sick to death of watching stupid adverts on #DiscoveryTV Channels and it’s the same ones every damn time! If the #TLC Channel didn’t exist then it wouldn’t be so bad! 🤬

  • Jasonhannon85 Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia not sure if you can help my reception on my virgin mobile has dropped out at this time the last 2 days, is there problems in my area? #virginmobile

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • janeyleegrace Janey Lee Grace (@janeyleegrace) reported

    @virginmedia Wired - it’s on but still slow any suggestions? @virginmedia

  • 2_tvl TVL/2 (@2_tvl) reported

    VIRGIN MEDIA DOWN IN PETERBOROUGH AREA. DISGRACE WHEN YOUR MENT TO BE WORKING FROM HOME

  • KatherineG90 Katherine (@KatherineG90) reported

    Is anybody at @virginmedia answering the phone tonight? Been on hold for almost an hour trying to get technical help with setting up my new hub 🙄 For a brand new customer this isn’t a great start!!

  • gffcontwitch TWITCH_GAMINGFFC 🇬🇧 (@gffcontwitch) reported

    just **** off #virginmedia shut down or some shite because everyone is sick of your ******* crap

  • JoeSpencerBooks Joe Spencer (@JoeSpencerBooks) reported

    @virginmedia I’m two weeks in @virginmedia what do you think I’ve been doing? I’m way beyond your joke of a system checker, your joke of a community forum and your joke of a customer service. VM literally themselves don’t seem to know or care what the problem is

  • btp0990 . (@btp0990) reported

    @virginmedia Said the issue would be resolved last Friday. Still having trouble can someone check this please as this isn’t good enough. Almost an entire month with disruptive internet

  • RobBooth96 Rob Booth (@RobBooth96) reported

    @virginmedia @skytv is your customer service any better. Might be giving you a call shortly to change over

  • debw2304 Deb Woods (@debw2304) reported

    @virginmedia been on hold for nearly 2 hours, internet speed is getting worse, help please?

  • gffcontwitch TWITCH_GAMINGFFC 🇬🇧 (@gffcontwitch) reported

    you ******* ***** #virginmedia all i want to do is make a ******* payment im al ready in ******* debt, yet you do **** all because you are a set of lazy annoying irratting *****, go **** your selfs

  • mactheminion Mac the Minion (@mactheminion) reported

    Been on hold for 20 minutes with @virginmedia to try and get my internet sorted. I pay for 200 down and 20 up and right now I am getting 5 down and 0.5 up And there site says there is nothing wrong. I call bull on that