Virgin Media Outage Report in Studley, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Studley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Studley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Studley, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch and Stratford-upon-Avon.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Studley, England
Latest outage, problems and issue reports in Studley and nearby locations:
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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helen somerville
(@MrsDont09) reported
from
Birmingham, England
@virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.
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Clare
(@meclareyb) reported
from
Birmingham, England
Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻
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Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia here’s my complaint reference .. C-280522210 .. let me know how much of a shite you still don’t give.. you over charged me again after telling me you’re not.. you’re worse the @BorisJohnson #broadband #virginmedia
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Aaron
(@AaronAlluyn) reported
from
Birmingham, England
@virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia It's not faulty. It's not a wifi or broadband issue. You don't have enough backhaul capacity.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
£117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬
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Antony Howlett
(@AntonyHowlett) reported
from
Birmingham, England
@ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault
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Neil A
(@Neil982) reported
from
Birmingham, England
@virginmedia hi Virgin, I've come to the end of my 18 month broadband/TV contract and I'd like to cancel please. How do I go about that? Thank you.
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Brian Cape
(@BrianMCape) reported
from
Birmingham, England
@virginmedia Alternatively, if you feel the urge to actually be helpful, you can search my name and location (it's an uncommon name) and ask a complaints manager to contact me. No security issues or breaches, since the notes I've been assured are on file, will be there to check.
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Martin Price
(@mrmjprice) reported
from
Birmingham, England
@virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Postcode was entered and I was logged in. Running a test reported no problem.
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Clare
(@meclareyb) reported
from
Birmingham, England
@virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.
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Mathew
(@all_day_) reported
from
Birmingham, England
@virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?
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Brian Cape
(@BrianMCape) reported
from
Birmingham, England
@virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.
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W1NGNUT
(@Rob_Hicks) reported
from
Birmingham, England
@virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I’ve reordered twice already. The packaging never arrives
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe
(@BigJH91) reported
@virginmedia Just because you all do it doesn't make it right. I never got a offer when I joined because I came over from TeleWest... yes that long ago. Loyalty should get a bonus not a disadvantage.
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OrganisedPauper
(@OrganisedPauper) reported
@virginmedia Your text and messaging service is not dealing with faults. It says call 150 from my Virgin Media phone that also doesn't work!! You forced my phone change over and now I have no internet, no phone and soon no mobile data. Something's gone wrong with the installation
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Corrupted_Tree
(@Corrupted_Tree) reported
I must say that @virginmedia has the worst customer service experience i have ever witnessed. They are an absolute joke with no compassion or understanding. Lying to customers and causing real frustration and ager. DONT EVER USE THEM!
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Papangelo
(@PapaRedFox) reported
@virginmedia How do I make a formal complaint please? I have just asked one of your employees to put me through to their manager because I wanted to make a complaint about them and they showed me no respect and just kept going round their script
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Distance Left
(@distanceleft) reported
@solobasssteve @virginmedia Sorry to hear, I’ve had no issues with plusnet.
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Caroline C
(@cazzie1951) reported
@virginmedia since power cut last week just found out phone not ringing in house. Volume up high. Can make calls. Unplugged and reset still no sound. Help please I'm a pensioner and need my phone
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Gaz
(@garrydcollier) reported
@virginmedia I've been talking to your customer service teams for a month. No one will escalate my complaint. No one resolves it. You offered me a package at one price. You're billing me at 37% higher than that price. It's mis selling and I've had enough of no one doing anything about it.
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Istvan Tibor Toth
(@Tot1Toth) reported
@VirginMediaIE I don't follow Virgin Media you wanna money without service. Unfair attitude, your colleague phising my detail and you notice me for bill😭😭😭😭😭
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Anna Maslowicz
(@annamazz) reported
@virginmedia been waiting since 4 Feb for someone to get back to me with a major billing issue?!?!?
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Greg Scholes
(@gscholes3) reported
@virginmedia It’s @Kyledonlan who needs help. I left virgin ages ago