Virgin Media Outage Report in Studley, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Studley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Studley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Studley, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull, Redditch and Stratford-upon-Avon.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Studley, England
Latest outage, problems and issue reports in Studley and nearby locations:
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Has Virgin Media just gone down for anyone else?
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia I spent an hour on my mobile to Virgin today as landline isn't working. Spoke to three different people and, finally they told me it was a hardware issue with my phone, not the line. I have borrowed two phones from neighbours and they don't work either #virginmedia
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia Still can’t speak to anyone !?! Get answer message and automated help and told to turn on and off!?! Then call ends ?!? 🤬🤬Expert advice !! 🤬🤬
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia No issues flagged. Your technical support couldn't find them either. Broadband OK now but no phone line
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi I’ve done and also turned on WiFi calling as that’s the only thing that works, signal still really low
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.
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Thomas Thomson
(@Thomo993) reported
from
Birmingham, England
@virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??
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Ultimate Girls
(@ultimate_girls) reported
from
Birmingham, England
Cancelling my broadband with @virginmedia after ridiculous price increases every month. Cannot believe how RUDE the guy on the phone was when I told him I still wanted to cancel. Absolutely shocking attitude .. made my decision to leave SO much easier!!
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Katy
(@KatyFancourt) reported
from
Birmingham, England
@virginmedia one of your engineers apparently got lost trying to find my property, spent an hour on the phone to customer services to be then told that theirs an ‘emergency’??
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
Yeah, an Internet outage during lockdown can do one. @virginmedia B24 area.
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dpaudio
(@dpaudioUK) reported
from
Birmingham, England
Well after 2 months of broken internet, it was fixed for almost 2 weeks now it's gone again. Fix date is 16th Nov and yet they still charge full price... @virginmedia
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia not sure if you can help my reception on my virgin mobile has dropped out at this time the last 2 days, is there problems in my area? #virginmobile
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia It’s saying service is fine but I still have no reception so can’t receive calls
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
We've also had intermittent Internet today. I can't face another hour being kept on hold. Can you expedite a solution to our problems? #virginmedia
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia had a broadband outage yesterday and now my tv connects to the internet, my amazon devices connect to the wifi just fine, but my phone and tablet won’t connect, keeps saying the password is wrong, but my echo is connected fine using the same password!!
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@GardenCity_Mark @virginmedia Just to let you know Mark, if your mom is considered vulnerable, the law now states that broadband companies must give priority for fixing issues like this, as it’s often their only or main form of communication. Just in case you encounter problems on Friday
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Rob
(@Rob_Hallmark) reported
from
Birmingham, England
@virginmedia hello. Since I signed up in may I have never been able to log into my account. I never received the welcome email etc so don’t know my account or customer number. I have tried calling and they said they resent the email but nothing. What can I do?
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Mad Dog Malcs 🇬🇧
(@MadDogMalcs) reported
from
Birmingham, England
@virginmedia Every time I see these adverts I just laugh, but the sad thing is it isn’t funny paying for a service that constantly disconnects, stutters or is generally inconsistent. Your latest ad slogan ‘stay connected’ is a joke, and your email security is archaic, it’s equally laughable.
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia trying to speak to someone about our constant internet problems ! (B31) On hold and automated messages 🤬🤬 Funny how I got to speak to someone a month ago when I upgraded some services. Product and service still shocking ! 🤬😢
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Hobsbawm
(@AndyHobs) reported
Dear @virginmedia since every single time I contact support you are ‘busier than expected’, you might consider revising your expectations and hiring more people.🤔
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martyn
(@martyn39984533) reported
@virginmedia No problem 👍 just keep losing convection every so often, checked down detector and there’s a lot of reports about the same issues
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ChrisDoc
(@ChrisDoc365) reported
@virginmedia Please do not include your passport number over email people. Email is not a safe method of communication. Awful that virgin media asked for it
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Donna
(@DonnaRee123) reported
@virginmedia terrible service from @YodelOnline and Virgin chat which has led to me not go ahead with 3 year contract! Not spending 3 years with a company who can’t provide agreed phone/service on time #disappointed seriously reviewing virgin broadband home package now
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🌟Tammi🌟
(@BuckyStilinski) reported
@virginmedia They said engineers are trying to fix an issue in the area, but its been a week now. I've had no Internet at all at times and I would like an eta on when I will get Internet. As I said its affecting working from home and is costing jobs!
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Cov Resident
(@ResidentCov) reported
@virginmedia ... And once again, regular as clockwork, Broadband is no more. Every weekend since the beginning of November. Nothing on the status page yet. How are you still in business with service this bad?
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AdamNightingale
(@M1N10N) reported
@virginmedia Any idea when the email problem will be fixed ? I've had no email for 2 days now, all I get is "Connection error. The service is not available right now. retry"
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We Want Our Ball Back
(@SupremacyUtter) reported
@virginmedia you've don't it again haven't you? GU17 Area complete outage has literally just popped up with W02 and Internet dead too. I am binning you useless tossers.
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Tina Brandon
(@TinaJBrandon) reported
@virginmedia I do not have an account I am not with Virgin and the disruption that you have caused me I will never be with Virgin - maybe your complaints department need to do a little overtime if they are struggling to get back to people in a timely manner !!!!!
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Zara B
(@zaranosaur) reported
@virginmedia Not really, but thanks for replying: can’t I just email someone some screenshots please and not have to find time in my day to deal with someone else’s administrative error? I’m not even a customer of yours