Virgin Media Outage Report in Studley, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Studley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Studley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Studley, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Studley, England
Latest outage, problems and issue reports in Studley and nearby locations:
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia WiFi is down again and even my broadband won’t connect. Seriously Virgin sort this out it is causing me serious issues with my work 😭
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Patrick Barnes
(@PatrickBarnes17) reported
from
Birmingham, England
@virginmedia I called 2 days ago, saying I wanted to leave, lady tried to say due to COVID other co. Not going into homes. First co.Called can fit when needed. Told only way to cancel contract is to call- last two days called about 10 times all staff busy call. How do I cancel?!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Yes i have , i cant get through to anyone as i was advised to go on the ap, ive requested a new password still waiting! I wanted to leave because of these problems was talked into having adeal as long(as I've stressed) the wifi was sorted even now writing this im using my phone
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Barney Scholefield 🌈 💙
(@BarneyUoB) reported
from
Birmingham, England
.@virginmedia not your fault, but can you do more to stop the scammers? @NatWest_Help 🙏 thanks for prompt support! /2
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
I can’t get because Hub 3 doesn’t support it, poor quality control, worse customer service @virginmedia I want it sorted today!!
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Adam
(@adam_jordan112) reported
from
Birmingham, England
@virginmedia has your mobile online order website gone down? It keeps telling me to message or ring to order?
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Adam
(@adam_jordan112) reported
from
Birmingham, England
@virginmedia I’m absolutely disgusted with the mobile messaging chat. I have been trying since 11:30am to speak to an advisor and still not getting anywhere. I’d now like to cancel my new order as I am disgusted with the customer service for a new mobile customer!!!
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Karl Hall
(@Karlos26899) reported
from
Birmingham, England
@virginmedia 30 day notice submitted and a very disappointed now to be ex-customer!!
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia Yes there are issues but seriously everyday issues with your service. Clearly I am not getting the service I am paying for it what what promised when I switched to you. I would like a call and a solution to this problem
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sharon Elizabeth Noa
(@SharonNaokes) reported
from
Wythall, England
@virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤
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Nickins
(@ninsull) reported
from
Solihull, England
@virginmedia how can you spend nearly an hour on two phones to report a problem with no one picking up. Yet ask me if il refer you. @next stop I’m cancelling my contract.
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia It’s not the WiFi, I am hard wired into to the router. So there is no excuse for this poor service.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia how the hell do I get an email from your company trying to reset a password on the app? All i want (for the last year) is working wifi engineer out last monday said i need a booster no help on phone or app or this absolutely shocking!
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victoria nicholson
(@bicovico) reported
from
Solihull, England
@virginmedia shocking service again today
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byron parsons
(@byronparsons05) reported
from
Solihull, England
@virginmedia is there any issues with internet today? It’s been down for three hours now
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Internet down again (had engineer here Monday). Cut off after a 62 minute wait! Tried the app won't let me log in as my password is wrong and it hasn't sent me any new password link (2 hours ago).
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia can I get a contact number please which is actually going to lead to someone helping me?all my services are not working, im working from home and now losing wages as I cannot connect to work , this is ridiculous
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia Absolutely atrocious customer service! Waited for my Hub 4 to arrive as we are now paying for highest broadband, it arrives and has wrong power cable inside, phoned to sort, on hold for 20 mins then speak to someone who has IT issues and has put us on 40 mins hold!
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sharon Elizabeth Noa
(@SharonNaokes) reported
from
Wythall, England
@virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving
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byron parsons
(@byronparsons05) reported
from
Solihull, England
@virginmedia can you help! Or be the useless internet provider you have been for ages!!!!!! No ******* internet is 12!!!!!! ******* joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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buddy14
(@granx1457p) reported
@virginmedia an you give telephone number for customer service please ?
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Terry Henley
(@_Terry_Henley_) reported
@virginmedia It has been happening for about 2 months, I just want to know if there is a way to boost the signal in the house?
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Matt Knight
(@MattKnight__) reported
@virginmedia “Looks like there’s an intermittent signal issue in your area”
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Lothar Hex
(@LotharHex) reported
@virginmedia You obviously are commenting when you don't know the details of the issue, which is making me more angry than when I posted. I'll be adding this to the complaint.
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Dan Hoff-Rodrigues
(@dan_techrecruit) reported
@virginmedia No outages... and neighbours fine just us. Unplugged and reset... not working ... also not the first time 😑
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b e a n s
(@idkbassists) reported
@virginmedia I called yesterday considering it has then been down for 24 hours. I got told it’s an area problem and won’t be fixed until 6pm TODAY. That’s over 2 days without wifi or tv services. I run a business from home and haven’t been able to do anything the past two days😩
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Lothar Hex
(@LotharHex) reported
Virgin Media has yet to implement the agreed resolution with the Ombudsman. They got 2 weeks and then Imma get them to fund my next 3rd Party Transformers purchase .
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AGS Glass For Cars
(@agsglassforcars) reported
@Offcom would you be able to advise as I've raised a complaint with @virginmedia Had no response £28 was ment to be taken this month as agreed but they continued to take £39. My broadband has been playing up and has still not been resolved !!!
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Sunny Kang
(@supa_singh) reported
Great to experience the common courtesy and professionalism of @virginmedia scheduling two appointments and not showing up or even calling their valued customer to inform them. Even better when they cancel your call 3 times when you try to find out what happened! Disgusting!
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Noemi Moreno
(@nomopix) reported
@virginmedia I called 150… same as any other time and followed instructions to get tech support for broadband. After passing the security check before connecting me to someone, it told me to call during business hours. Is your routing for support working?