Virgin Media

Virgin Media Outage Report in Studley, Warwickshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Studley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Studley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Studley, Warwickshire, England 11/27/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Studley, Warwickshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Solihull and Redditch.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Studley, England

Latest outage, problems and issue reports in Studley and nearby locations:

  • BarneyUoB Barney Scholefield 🌈 💙 (@BarneyUoB) reported from Birmingham, England

    .@virginmedia not your fault, but can you do more to stop the scammers? @NatWest_Help 🙏 thanks for prompt support! /2

  • bicovico victoria nicholson (@bicovico) reported from Solihull, England

    @virginmedia shocking service again today

  • byronparsons05 byron parsons (@byronparsons05) reported from Solihull, England

    @virginmedia can you help! Or be the useless internet provider you have been for ages!!!!!! No ******* internet is 12!!!!!! ******* joke

  • byronparsons05 byron parsons (@byronparsons05) reported from Solihull, England

    @virginmedia is there any issues with internet today? It’s been down for three hours now

  • Markycot Mark Cottrill (@Markycot) reported from Solihull, England

    @virginmedia Absolutely atrocious customer service! Waited for my Hub 4 to arrive as we are now paying for highest broadband, it arrives and has wrong power cable inside, phoned to sort, on hold for 20 mins then speak to someone who has IT issues and has put us on 40 mins hold!

  • PatrickBarnes17 Patrick Barnes (@PatrickBarnes17) reported from Birmingham, England

    @virginmedia I called 2 days ago, saying I wanted to leave, lady tried to say due to COVID other co. Not going into homes. First co.Called can fit when needed. Told only way to cancel contract is to call- last two days called about 10 times all staff busy call. How do I cancel?!

  • ninsull Nickins (@ninsull) reported from Solihull, England

    @virginmedia how can you spend nearly an hour on two phones to report a problem with no one picking up. Yet ask me if il refer you. @next stop I’m cancelling my contract.

  • adam_jordan112 Adam (@adam_jordan112) reported from Birmingham, England

    @virginmedia I’m absolutely disgusted with the mobile messaging chat. I have been trying since 11:30am to speak to an advisor and still not getting anywhere. I’d now like to cancel my new order as I am disgusted with the customer service for a new mobile customer!!!

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia Internet down again (had engineer here Monday). Cut off after a 62 minute wait! Tried the app won't let me log in as my password is wrong and it hasn't sent me any new password link (2 hours ago).

  • Crazikat2002 Liane Denton (@Crazikat2002) reported from Birmingham, England

    @virginmedia It’s not the WiFi, I am hard wired into to the router. So there is no excuse for this poor service.

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia how the hell do I get an email from your company trying to reset a password on the app? All i want (for the last year) is working wifi engineer out last monday said i need a booster no help on phone or app or this absolutely shocking!

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia Yes i have , i cant get through to anyone as i was advised to go on the ap, ive requested a new password still waiting! I wanted to leave because of these problems was talked into having adeal as long(as I've stressed) the wifi was sorted even now writing this im using my phone

  • Sammykins9486 Samantha (@Sammykins9486) reported from Birmingham, England

    @virginmedia can I get a contact number please which is actually going to lead to someone helping me?all my services are not working, im working from home and now losing wages as I cannot connect to work , this is ridiculous

  • Karlos26899 Karl Hall (@Karlos26899) reported from Birmingham, England

    @virginmedia 30 day notice submitted and a very disappointed now to be ex-customer!!

  • alextom15 Everso (@alextom15) reported from Solihull, England

    @virginmedia is the internet down in B92 of Solihull

  • Crazikat2002 Liane Denton (@Crazikat2002) reported from Birmingham, England

    @virginmedia WiFi is down again and even my broadband won’t connect. Seriously Virgin sort this out it is causing me serious issues with my work 😭

  • Crazikat2002 Liane Denton (@Crazikat2002) reported from Birmingham, England

    @virginmedia Yes there are issues but seriously everyday issues with your service. Clearly I am not getting the service I am paying for it what what promised when I switched to you. I would like a call and a solution to this problem

  • SharonNaokes sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England

    @virginmedia why send me letters with no contact details on for me to get back to you, put my bill up, yet fail to provide the service I’m paying for! I’ve been trying for 3 weeks to contact you to talk about this! Shall I cancel my contract..yes as soon as I can get through 😤

  • SharonNaokes sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England

    @virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving

  • adam_jordan112 Adam (@adam_jordan112) reported from Birmingham, England

    @virginmedia has your mobile online order website gone down? It keeps telling me to message or ring to order?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Diamondmarydoll Mary Brogan (@Diamondmarydoll) reported

    @virginmedia When I get home I'll call to cancel. This is a nonsense!

  • aaronclarke24 🎄⛄️AaronClarke☆⛄️🎄 (@aaronclarke24) reported

    @virginmedia Not once have you tried to fix the issue you keep pushing it on me to find the solutions, we are paying you for your service, it doesn’t work, you fix it

  • Daviecorr kylo zen (@Daviecorr) reported

    @virginmedia I was last in a live chat last week but I believe it was a bot to start with and I didn’t get through to anyone to get advice my emails have not been replied to. I’ve called but never got through to anyone it’s beyond a joke.

  • Beardynoise Luke has been dead for years (@Beardynoise) reported

    @virginmedia Apparently N17 had some kind of issue, as my entire household have noticed - when I called you I was assured it'd be fixed by now but it's been weeks of spotty, shoddy connection and it's unpleasant extra stress for all of us

  • AgemInfo Agem Events (@AgemInfo) reported

    @virginmedia No appointments apparently it’s a vague localised issue ... just not acceptable I pay a fortune for a substandard service

  • aaronclarke24 🎄⛄️AaronClarke☆⛄️🎄 (@aaronclarke24) reported

    @virginmedia It’s nothing to do with the area, it’s been happening for over 2-3 months but you never answer the phone to your customers

  • OluTee_ SAUCERER 🧙🏿‍♀️ (@OluTee_) reported

    @virginmedia why is your connection so terrible

  • karenc25033 Karen Cooley (@karenc25033) reported

    @virginmedia Yes states 17.40 for it to be fixed. This is the 2nd time in 5 days with no broadband and TV services. Shocking service

  • AvaStrahd Ava Strahd (@AvaStrahd) reported

    @virginmedia Yes, @virginmedia my upload speed should be 10Mbps and it is still appearing to be 0.8 Mbps. It is very unstable as well, every minute either the download drops dramatically or upload. I need a stable connection to be able to stream.

  • TownySN15 Josh Townsend (@TownySN15) reported

    @virginmedia The text line is an automated service that doesn’t answer the question. Can you not arrange for someone to phone me?