Virgin Media Outage Report in Studley, Warwickshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Studley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Studley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (43%)
-
TV (27%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Studley, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Redditch, Astwood Bank and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
||
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Redditch |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Studley, England
Latest outage, problems and issue reports in Studley and nearby locations:
-
Katy
(@KatyFancourt) reported
from
Birmingham, England
@virginmedia one of your engineers apparently got lost trying to find my property, spent an hour on the phone to customer services to be then told that theirs an ‘emergency’??
-
JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia I spent an hour on my mobile to Virgin today as landline isn't working. Spoke to three different people and, finally they told me it was a hardware issue with my phone, not the line. I have borrowed two phones from neighbours and they don't work either #virginmedia
-
Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia not sure if you can help my reception on my virgin mobile has dropped out at this time the last 2 days, is there problems in my area? #virginmobile
-
Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
Yeah, an Internet outage during lockdown can do one. @virginmedia B24 area.
-
Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi I’ve done and also turned on WiFi calling as that’s the only thing that works, signal still really low
-
Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia Still can’t speak to anyone !?! Get answer message and automated help and told to turn on and off!?! Then call ends ?!? 🤬🤬Expert advice !! 🤬🤬
-
Caroline
(@kittykaz13) reported
from
Birmingham, England
@GardenCity_Mark @virginmedia Just to let you know Mark, if your mom is considered vulnerable, the law now states that broadband companies must give priority for fixing issues like this, as it’s often their only or main form of communication. Just in case you encounter problems on Friday
-
JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia No issues flagged. Your technical support couldn't find them either. Broadband OK now but no phone line
-
Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia had a broadband outage yesterday and now my tv connects to the internet, my amazon devices connect to the wifi just fine, but my phone and tablet won’t connect, keeps saying the password is wrong, but my echo is connected fine using the same password!!
-
Ultimate Girls
(@ultimate_girls) reported
from
Birmingham, England
Cancelling my broadband with @virginmedia after ridiculous price increases every month. Cannot believe how RUDE the guy on the phone was when I told him I still wanted to cancel. Absolutely shocking attitude .. made my decision to leave SO much easier!!
-
Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia trying to speak to someone about our constant internet problems ! (B31) On hold and automated messages 🤬🤬 Funny how I got to speak to someone a month ago when I upgraded some services. Product and service still shocking ! 🤬😢
-
Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia It’s saying service is fine but I still have no reception so can’t receive calls
-
💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Has Virgin Media just gone down for anyone else?
-
Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long
-
dpaudio
(@dpaudioUK) reported
from
Birmingham, England
Well after 2 months of broken internet, it was fixed for almost 2 weeks now it's gone again. Fix date is 16th Nov and yet they still charge full price... @virginmedia
-
💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.
-
JArnie
(@ja2xarnie) reported
from
Birmingham, England
We've also had intermittent Internet today. I can't face another hour being kept on hold. Can you expedite a solution to our problems? #virginmedia
-
Rob
(@Rob_Hallmark) reported
from
Birmingham, England
@virginmedia hello. Since I signed up in may I have never been able to log into my account. I never received the welcome email etc so don’t know my account or customer number. I have tried calling and they said they resent the email but nothing. What can I do?
-
Thomas Thomson
(@Thomo993) reported
from
Birmingham, England
@virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??
-
Mad Dog Malcs 🇬🇧
(@MadDogMalcs) reported
from
Birmingham, England
@virginmedia Every time I see these adverts I just laugh, but the sad thing is it isn’t funny paying for a service that constantly disconnects, stutters or is generally inconsistent. Your latest ad slogan ‘stay connected’ is a joke, and your email security is archaic, it’s equally laughable.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Just Rosie 💕 wine 😋
(@WineDelish) reported
@SteveLunniss @virginmedia Good luck, Steve !! I’ve been trying to cancel our package since 25th June!!!! Hours of phone calls, pages of WhatsApp text and all you get is a bot 😡. #VirginMedia avoid
-
Lee Walker
(@TechnoWalker) reported
@virginmedia 7 months 25+ phone calls, 5 engineers sent out, 3 complaints logged and still no resolution.
-
simon le vans 💙
(@simonlevans) reported
I’m fed up with being fobbed off @virginmedia I want to know if there is an ongoing problem so I can decide what to do. Now I’m on hold presumably in an attempt to make me give up. It’s not great customer service.
-
wayne higgins
(@W99YNO) reported
@virginmedia Nothing, the calls disconnect. It's not a mobile issue (I am on virgin mobile too) can someone call me?
-
The Grey Man
(@bgr1978) reported
@virginmedia I am on a WhatsApp chat now with another representative who is opening a formal complaint. It seems you have mis-sold a product that your company doesn't actually provide. 😶
-
Rob
(@roburdick) reported
@virginmedia if i text that number i get a call back? Cancel by post is just outdated and inconvenient. Can't even DM you, really bad customer service, stunning how little you care to keep existing customers.
-
Natalie Neville
(@NatalieRNeville) reported
@virginmedia Online. I usually use the quockpay portal but it's 3 times at different times of the day declined the payment. Bank have assured me there is no problem their end.
-
Cass ***
(@Hoebomedia) reported
@virginmedia I was told on the phone I couldn't escalate to a CEO complaint as they didn't know what that was so I emailed your CEO. My complaint is open & no one is dealing with it. I have told them how I want is resolved and they won't so have just left it open and you're still billing me.
-
Steve
(@SteveLunniss) reported
@WineDelish @virginmedia Yep, nightmare! I finally have someone on their chat and no surprise the only 'help' is to try and charge me more for a service I don't need.
-
GODZILLA
(@GodzillaNuke) reported
@virginmedia Why would I? What’s the point? You’ve said you can’t help.