Virgin Media outages and service status in Headless Cross, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Headless Cross, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
- Wi-fi (43%)
- Internet (29%)
- Total Blackout (14%)
- TV (14%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Headless Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Headless Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Headless Cross, England
The most recent Virgin Media outage reports came from the following cities: Redditch, Bromsgrove, Solihull, Halesowen, and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Redditch
|
Wi-fi | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Headless Cross, England
Latest outage, problems and issue reports in Headless Cross and nearby locations:
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Sundeep Nijran (@Nijran1973) reported from Solihull, England@virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandOnly 3 months until i can get rid of @virginmedia awful internet even worse customer service!
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Mark Baldwin (@mark_xc) reported from Solihull, England@virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it
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sharon Elizabeth Noa (@SharonNaokes) reported from Wythall, England@virginmedia My main issue is that I need to speak to someone!! How do I do that? The line is constantly busy and won’t even put me on hold, the website says I need to speak to someone to deal with my requests! Can you see my problem? It’s appalling.I’m paying for a service I’m not receiving
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victoria nicholson (@bicovico) reported from Solihull, England@virginmedia shocking service again today
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Andrew Jones (@andyjuk) reported from Solihull, England@virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.
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W1LKO (@Wilkomania1984) reported from Stoke, England@virginmedia Your customer services are useless!!!!!! 😡😡😡
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Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...
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Neil Simpson (@nippa77) reported from Headless Cross, England@Mtr95 @virginmedia I’ve had the same…so frustrating…just total lack of service regularly…if I had a choice of fibre providers here I’d ditch this shambles in a heartbeat
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandThe problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia
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Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia any chance we could have one day (just one day) where your broadband stays online? Down for an hour in B90
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia how the hell do I get an email from your company trying to reset a password on the app? All i want (for the last year) is working wifi engineer out last monday said i need a booster no help on phone or app or this absolutely shocking!
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Jeff Roach (@roachie1969) reported from Solihull, England@virginmedia what are the customer service hours at the moment?
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Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia Just phoned, spent 35 minutes on hold, call answered, questions asked, checks being carried out.......... Phone gets put down!!! Do you expect me to call again for the same atrocious service?? @virginmedia @BBCWatchdog
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia internet down yet again ..... McDonalds carpark to get their WiFi just for a Zoom call!!!!
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Postcode was entered and I was logged in. Running a test reported no problem.
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandHad poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harry M (@HNMZY16) reported@Johnty14 @virginmedia It's not Virgin Media themselves that do this btw. Some outside leaflet drop company gets hired to do it and they don't give a **** where they put that leaflet.
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Lord Lee Harding (@leeharding1980) reported@virginmedia Hello.... The Sky Sports News channel on the Sky Sports app is lagging and the audio keeps cutting out... I've contacted Sky, they told me to contact you as the account is a Virgin Media... Can you help?
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🏴 Simon Forsyth 🏴 (@superbairn) reported@virginmedia are you trying to call ref my complaint. I believe I am trying to be scammed by people claiming to be from Virgin.
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Nim O'Hall (@nimohally) reported@virginmedia your service is so bad that I can’t even call your customer service and when I do there’s acc no way to get pass that Cara thing to speak to a real live person !
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Stephen Maddock (@stephenm68) reported@alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.
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Tom J Jarvis (@TomJJarvis) reported@virginmedia I was sold Gig2 2Gbps symmetric in June. The upload was never delivered at the contracted speed. After three separate calls got nowhere, your Faults team corrected it, then applied a £6/month surcharge for the speed I had already bought. 1/
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Steven Adams (@StevenAdams2) reported@virginmedia hi can I say that Callum your engineer in Peterborough was a great help We had been without TV for a week spent hours on the phone trying to sort it out. He visited and within an hour it was all working again
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☣ ѕєℓιиα куℓє ☣ (@J3_D1) reportedWould you rather eat a bag of broken glass or deal with @virginmedia I can’t decide…
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BEN GOODHIND (@BenGoodhind) reported@virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35
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Peter (@Peter8150139807) reportedDoes virgin media have problems every day