Virgin Media Outage Report in Headless Cross, Worcestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Headless Cross, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Headless Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Headless Cross, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Halesowen, Stourbridge, Redditch and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
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| Birmingham |
TV | |
| Birmingham |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Headless Cross, England
Latest outage, problems and issue reports in Headless Cross and nearby locations:
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia how do I get normal YouTube back and not the kids YouTube app? What k earth happened came down this morning and it had changed!
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Mark Starr
(@StarryUK) reported
from
Birmingham, England
@virginmedia hi Virgin have been waiting for your customer services dept to speak to me on chat for over 8.5 hours after I was passed to them. Absolutely shocking customer service
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia I’m afraid my patience has worn thin on my complaint. I have now emailed the CEO of Virgin Media.
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Gordé 🥀🖤
(@ReissOmari) reported
from
Birmingham, England
@Jake_Morris_ @virginmedia @PushDoctor I just find it crap that I'd have to do that in a small apartment you knowww
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Tom
(@Tom12956152) reported
from
Solihull, England
@virginmedia is there any connection issues In the Solihull area?
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia No internet in B38. Any problems?
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nimrod x
(@Nparanoid) reported
from
Solihull, England
@virginmedia how can I activate new hub. Prob a bad time to try but nobody available at call centre and no text received for activation reply. Thanks.
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julie
(@Brummie_Girl) reported
from
Birmingham, England
@virginmedia morning. Are their broadband issues in B31 again? Mine’s constantly going down this morning. Colleague also the same in Solihull. Website says no issues but that’s not reliable.
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Craig
(@cra1gs) reported
from
Birmingham, England
So apparently @virginmedia have been trying to contact me about my complaint. 🤔 however no missed calls or voice messages from them. #Virgindontliedothey
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Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia I will do both; what’s the number for technical support; will try one last time 🙃
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Emily Davies
(@Mindful_Chat) reported
from
Birmingham, England
@virginmedia Ok I did that a optimised then signal. So I will give that a go for now and hopefully it won’t kick me out again. I though it was the online meeting platform but it happened across multiple sites (teams, Skype etc...)
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Robin Palmer
(@robbiederby) reported
from
Birmingham, England
First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia wifi down again
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Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia how can you make internet so bad that it can’t be reliable for a single day for the last 9 months?? I just did a speed test and got 8 mbps down and 0.03 up.. yes. 0.03 up, I was planning on streaming for the first time since you ruined my connection but apparently no
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Angela Horton
(@angelalhorton) reported
from
Birmingham, England
@UK_Jenny @virginmedia Dreadful service!
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julianbarnes
(@julsbarnes) reported
from
Birmingham, England
@virginmedia Your broadband is down in B139YN....any idea when it will be back up?
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jason jones
(@victortebbit) reported
from
Birmingham, England
@virginmedia The '**** of back to America'. 😱
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia well this is just brilliant. Having WiFi problems trying to log into my virgin media to find out what’s happening. Error message saying I have no internet connection so can’t log me in
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JP
(@jpkesseler) reported
from
Birmingham, England
It came back on for about 15 minutes, then went LOLZ jk c ya. I really love this service, we're definitely going to stay with Virgin Media when the contract is up. LOLZ jk c ya.
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@virginmedia looks like there is an outage in the B24 area for broadband.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martine Robins
(@martinerobins65) reported
@virginmedia There was supposed to have been a complaint raised on Thursday…. Here we are 3 days later and no further forward…
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Solutions08
(@solutions_08) reported
@virginmedia Yes we have given notice, yes our new provider has started the transfer proces and more importantly yes we have paid all our bills including the amount to take us to the transfer of service……. We are holding up our end. Unfortunately, @virginmedia is not.
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Stevo
(@estepa_steve) reported
@virginmedia Wired connection, keeps happening everyday used your useless online help guide and rang your helpdesk both useless. Inferior hardware to sky
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Tom
(@HT_oberon) reported
@virginmedia I asked and they directed me to their website instead of taking the complaint. I’ve had dreadful internet and virgin does nothing
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Terry French
(@66Frenchie) reported
@virginmedia So the engineer arrived said your router is dead why am I here they could have sent one - as I said before woeful service VM!
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Kevin Górniak
(@kevingorniakyt) reported
@virginmedia Why can I not login to Virgin Media TV GO. Help because I need to watch this film i have been waiting for 2 weeks for...
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Nicholas Pope - Supporting Local
(@nick_pope) reported
@virginmedia The person I spoke to said they would call me back after a few minutes to check the problem was resolved. They haven't called back.
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Steven Castle
(@steviebronco1) reported
@nicbaggley94 @virginmedia Did u fix it?
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𝖯𝗋𝗈𝖼𝗋𝖺𝗌𝗍𝗂𝗇𝖺𝗍𝗂𝗈𝗇 𝖦𝗈𝖽
(@Just_RJ_) reported
this stupid ******* ***** who's putting wallpaper on downstairs messed with the virgin media cabling and now I have no connection outside of mobile data the guy's doing a **** job with the wallpaper too
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JennyWren 🍃🍂
(@Jennybean333) reported
@virginmedia I’ve joined and posted a question…now we wait again I suppose. Pretty disappointed In the customer service though Virgin, shouldn’t have to moan on Twitter, someone should have just got back to my uncle.