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Virgin Media

Virgin Media Outage Report in Longniddry, East Lothian, Scotland

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Longniddry, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longniddry, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Longniddry, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Edinburgh, and Bonnyrigg.

CityProblem TypeReport Time
Kirkcaldy TV 2 days ago
Edinburgh TV 2 days ago
Edinburgh Internet 3 days ago
Edinburgh Total Blackout 4 days ago
Edinburgh Internet 4 days ago
Edinburgh Total Blackout 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Longniddry, Scotland

Latest outage, problems and issue reports in Longniddry and nearby locations:

  • steviewhite1
    Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @virginmedia what is with the slow and intermittent WiFi? Are you experiencing outages?

  • AcanthusHome
    Acanthus Interiors (@AcanthusHome) reported from Edinburgh, Scotland

    @virginmedia @vmbusiness we’re literally begging you to fix our phone lines. We’ve had 3 engineers out, spent HOURS on hold, keep getting cut off when we call and still not fixed!

  • gm8arv
    David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @virginmedia Your CAPTCHA has stopped working. You click the correct images but get redirected to the login page.

  • rykoonmesto7
    Ryan Meston (@rykoonmesto7) reported from Edinburgh, Scotland

    @jm10695 @TwitchMutedFFS @virginmedia Personally it's been fine for me since the major outage few months ago so hopefully back up asap

  • gm8arv
    David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • beckymerchant
    Becky Mill (@beckymerchant) reported from Edinburgh, Scotland

    @virginmedia We are trying to cancel our broadband and tv account and your website and phone service are making it Impossible to do this!! It is extremely unclear how to do this!

  • Kevaldo210516
    Last Minute (@Kevaldo210516) reported from Edinburgh, Scotland

    @HomeOfHibs Virgin media broadband is a real problem. Can’t get on at all but can with 4G

  • alanjrobertson
    Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @virginmedia @CitizenSnagging My parents Virgin Media Internet service is down just now - could it be related as they're in the area?

  • santababy100
    Sandra Beattie (@santababy100) reported from Edinburgh, Scotland

    Anyone else having issues with @virginmedia in Edinburgh today? My box keeps crashing 😡

  • bluejambo1874
    Kenny Taylor (@bluejambo1874) reported from Edinburgh, Scotland

    @virginmedia been trying to get a fault fixed for weeks now on my TV service but cannot speak to anyone This is redic :(

  • robbiedinho8
    Robbie (@robbiedinho8) reported from Edinburgh, Scotland

    @virginmedia I’ve had no broadband for over a week now. Terrible, terrible customer service as well.

  • sus176
    Susan (@sus176) reported from Edinburgh, Scotland

    @JillianArchibal @HibernianFC I’m was getting same Jill, think there is an issue with Virgin Media

  • Kevin_Dorrian
    KEVIN DORRIAN (@Kevin_Dorrian) reported from Edinburgh, Scotland

    @virginmedia - complete loss of broadband on brand new new Hub 4 /Gig Ine router. TV reception pixelating due to loss of signal! No one answering calls! Truly appalling service. Please DM !

  • HighlandLoon
    🏴󠁧󠁢󠁳󠁣󠁴󠁿King of Rock🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐⭐🇦🇹 (@HighlandLoon) reported from Edinburgh, Scotland

    @virginmedia Netflix not working on my Tivo Box.... What's going on with your services😡😡

  • claireet21
    Claire Elizabeth (@claireet21) reported from Edinburgh, Scotland

    @virginmedia assisting my mum on phone to you over an hour with no help being received what so ever. And to top it off one of your consultants gave her another customers details whom she doesn’t know over the phone. #dataprotectionbreach #terribleservice

  • aimeecrausaz1
    Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia your service outage could not come at a worse time in the EH6 post code! First @HibernianFC game to watch in months and we have no Internet access!?

  • isabelembo
    Isabel MacNeill (@isabelembo) reported from Edinburgh, Scotland

    @virginmedia - why is our internet service so intermittent? Keeps dropping out every 20 mins or so? We have rebooted several times.

  • louisegray90
    Louise (@louisegray90) reported from Edinburgh, Scotland

    @virginmedia Are you able to confirm if my complaint has been received? Filled in the web form as per instruction, there has been no acknowledgement?

  • bluejambo1874
    Kenny Taylor (@bluejambo1874) reported from Edinburgh, Scotland

    @virginmedia seriously what is the point of your land lines? Never works and if I try to cancel it my payments go up !! Redic

  • aimeecrausaz1
    Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia Fixed after no service all evening

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VirgenmediaCS
    Vegan_Mercia Customer Services (@VirgenmediaCS) reported

    Betty is out taking a dump so out call centre is down to three people Bare with us Take the SIM card out and blow it. #virginmedia #nofucksgiven

  • depp_chelsea
    Chelsea🏴‍☠️ (@depp_chelsea) reported

    @virginmedia Hello sorry aint good enough it's everytime the bill is paid ontime every month yet the amount of issues is unreal use are really starting to let the customers down

  • ZStanislaw
    Zoe Stanislaw (@ZStanislaw) reported

    @virginmedia very poor customer service and mis sold me a Contract

  • mb20nut
    Jenny (@mb20nut) reported

    @virginmedia It is and no, the Wi-Fi name never comes up at all.

  • abdullahm3211
    Abdullah (@abdullahm3211) reported

    @virginmedia Nope no update sure this happened last time too? Well at least I have evidence this time. When I cancel don’t tell me you need your equipment back because I did try.

  • jimboy2
    james (@jimboy2) reported

    @virginmedia And that’s the problem. I’ve tried talking to people and no one is able/willing to help. Such a simple matter and no one can be bothered

  • elcrutchboi
    el crip man 🇻🇮 (@elcrutchboi) reported

    @MENnewsdesk Virgin Media better not be, as if my internet hasn’t been **** enough for the past like month

  • LColeGM
    Linda Cole (@LColeGM) reported

    @virginmedia Yes. But no communication regarding issue & solution. This is her first home & nobody seems to want to help.

  • emmet_cregan
    emmet cregan (@emmet_cregan) reported

    @virginmedia Hi, sorry should have replied earlier, finally got it issue resolved, the rep needs pay rise for the great help!

  • CEdvardz
    The Edvardz (@CEdvardz) reported

    @virginmedia They can’t help hence why I’m supposed to be getting a call back. Apparently no one can arrange a call back. They promise but it never happens.