Virgin Media Outage Report in Llandudno, Conwy, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Llandudno, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Llandudno and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Llandudno, Wales
Latest outage, problems and issue reports in Llandudno and nearby locations:
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Kenneth Owen
(@northernmicks) reported
from
Llandudno, Wales
@virginmedia that's the problem, you think you are entitled to waste peoples time
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colin forbes
(@Lee_Dsu) reported
from
Penmaenmawr, Wales
@virginmedia Does anyone in your company care. Still having **** connection and I think you've used all the excuses available but I'm sure you'll pull one out of the hat....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Malachy Magumcia
(@MalachyMags88) reported
@virginmedia 5 full of days of loss of service for internet, wifi and tv is really not acceptable. It is still not sorted and I am hoping this will be fixed by the end of today! 🤞🏽
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Laurence Rogers
(@rogers_lar) reported
Completed another customer survey (3rd) from @virginmedia saying how disappointed I was with the service but nobody bothers to follow up. Why send out the surveys in the first place??
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Adi
(@Adinotso) reported
Hi @virginmedia, my broadband has been down since Sunday, on the area checker where it gives estimate time of fix there's a symbol of a workman's head with the word "STATUS2". What does this mean?
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Andrew Brown
(@AndrewBrown25) reported
@virginmedia My bad. When I click the link no chat pops up.
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Bresa 🔙the 👑
(@pmbreslin) reported
@virginmedia please tell me why I can’t terminate my broadband contract with you, no matter how much I try, with your “customer service” team?
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DM 🦌
(@DaveMbootlebuck) reported
from
Seaforth, England
@virginmedia No. Can’t get through. I’ve just submitted a complaint
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UNITEdLEEDS92
(@UNITE_d_LEEDS) reported
@virginmedia What I’d like to know is when it is likely to be fixed, confirmation they know what the problem is, I’ve not had that
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william benstock
(@will6310) reported
@virginmedia hi there I'm a new customer and I got my first bill 2 weeks ago and I paid it online forgetting I have a direct debit setup today you've take the bill again even tho I paid it!!!
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TheFishCreates
(@TheFishCreates) reported
@virginmedia can you explain to me why you make it so difficult to cancel my service with you? I cannot telephone, your live chat doesn't work, your text service instructs me to use WhatsApp which I cannot use, or post which will allow you to give me the run around. Unacceptable.
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AKA-AKS
(@P_A1X_AKS) reported
@virginmedia Can you DM me please? Waited several times on your online chat for nearly an hour each time and I get nowhere because you're "experiencing some issues with our internal systems" every single day 🤥