Virgin Media

Virgin Media Outage Report in Kirkwall, Orkney Islands, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkwall, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkwall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkwall, Orkney Islands, Scotland 12/14/2024 01:25

December 14: Problems at Virgin Media

Virgin Media is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkwall, Scotland

Latest outage, problems and issue reports in Kirkwall and nearby locations:

  • hazelmpinner Hazel Pinner🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🧡#EqualityForAll (@hazelmpinner) reported from Kirkwall, Scotland

    @virginmedia @Teacherglitter You aren't getting the repeated message that she DOES NOT HAVE INTERNET AND IS DEPENDENT ON HER PHONE, this is a single parent with 3 children and pays through the nose for your service...so do something not just respond useless filler messages 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WiggStar84 David Wigglesworth (@WiggStar84) reported

    @virginmedia No, it doesn't give you the option to speak to someone, it sends you a txt which leads to troubleshooting but as they can't connect to the hub it says it will send an engineer out. A workman has cut through the cable so I need to know the engineer will be able to fix that

  • WiggStar84 David Wigglesworth (@WiggStar84) reported

    @virginmedia do you not have contact centres anymore? I need to speak to someone about a broadband issue but the phone no doesn't work nor does online chat

  • Peterbartle6 Peterbartle (@Peterbartle6) reported

    My emails still not working even though it says password etc correct ,virgin media please sort this out !!!

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported

    @virginmedia Still in phone queue.... So that's so far just as useless it's funny when it's trying to remove services you don't want to help huh

  • andyedin_ andy (@andyedin_) reported

    @virginmedia I’m not calling them again. What’s the point. That’s why I sent the letter. That’s why I sent the tweet. But nobody on your end will take responsibility or be accountable for your service. It’s honestly a joke. I just don’t get it.

  • kp012v15322 Karen 💕🚴‍♀️ (@kp012v15322) reported

    @virginmedia I am at work until 5pm today, I need to talk to someone, could you tell me what time customer service is open until today please. @virginmedia

  • deanahillman101 Deana Hillman (@deanahillman101) reported

    @virginmedia how do I get a link to your whattsapp messenger service.. I have a quick query

  • jenniempolitics @jenniempolitics (@jenniempolitics) reported

    @virginmedia I’m aware of that however as she’s not in the UK currently she doesn’t have access to her mail. Virgin stopped her SIM working. We didn’t ask for a new SIM. I’ve got her a SIM from a company here in France. I want to cancel the account but not access it to cancel because it’s 1/

  • dirkdiglett00 Dirkdiglett00 (@dirkdiglett00) reported

    @virginmedia Yes, i get a screen that simply tells me there's an issue with my broadband + that if it doesn't get fixed within 23 hours an engineer will come out. This is not a good resolution. I cant connect devices to my Internet. That I pay for. Ridiculous. I don't want to wait 23 hours!

  • JoeVVright Joe Wright (@JoeVVright) reported

    @virginmedia i’m sorry BUT we pay top dollar for top internet and are tied in a contract with you…to be fobbed off with an extra plug in booster for an extra £5 a month. The internet is STILL GARBAGE. An occupied plug with an ugly booster and £5 for the privilege - SHAME ON YOU