Virgin Media Outage Report in Kidwelly, Carmarthenshire, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kidwelly, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kidwelly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Kidwelly, Carmarthenshire, Wales
The most recent Virgin Media outage reports came from the following cities: Llanelli.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
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| Llanelli |
Internet | |
| Llanelli |
Internet | |
| Llanelli |
Internet | |
| Llanelli |
Internet | |
| Llanelli |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kidwelly, Wales
Latest outage, problems and issue reports in Kidwelly and nearby locations:
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alison davies
(@alibabie73) reported
from
Llanelli, Wales
@virginmedia Terrible CM service on phone. Ive no internet and the lady wasn’t able to assist and disconnected my call when I requested cancelling my contract. SHOCKING so called service.
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Richard Hedges
(@hedges1975) reported
from
Gorseinon, Wales
@virginmedia would it be too much trouble for someone to fix my landline issue, I can't receive incoming calls, yet your call centre agents tell me there going to ring me back on my home line and then cut me off!!! Can't ring me back if I can't receive incoming calls!!!!!
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Karen Thompson
(@fluffyblanki) reported
from
Llanelli, Wales
@virginmedia We have had nothing but problems with Virgin and their customer service is appalling. I’m disappointed with such poor service and feel aggrieved that we have to stay with them until the end of our contract! 😡
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@philhovestadt @virginmedia That is only half of the issue...
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia do you actually offer any kind of service??
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@virginmedia No no known faults he was very surprised when I went out initially as he thought it was an isolated incident with next door
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@virginmedia had no wifi since essential work was carried out in the area yesterday. It was supposed to be back up by 4pm yesterday. Neighbour had same issue engineer came out to neighbour and realised we both had the same problem. He said he would let me know what 1/2
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Mark Davis
(@MarkDav96152735) reported
from
Gorseinon, Wales
When you work from home you rely on the internet coverage from your supplier. Mine has gone down this morning with expected fix at 3pm. No prior warning from @virginmedia SHITE!!!!!
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!
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Aaron Phillips
(@AaronPhillips_7) reported
from
Gorseinon, Wales
@virginmedia It's still down 😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BoxingFan
(@BoxingF99591972) reported
@virginmedia @theatre_cat Your service is 5hite and your fake customer service is even more 5hite!
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Rico Suave
(@shahislam007) reported
@virginmedia Cant solve a complaint, wont take a complaint, wont issue a call back, cant use your messages...******* hell!? What the hell do you lot do over there besides waste customers time?!
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Nickjaggers
(@Nick_Jaggers) reported
@virginmedia trying to cancel broadband is almost impossible. Calling an Indian call centre where they try to get you to stay then hang up, live chat with no human to answer.
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Ratlysh
(@ratlysh) reported
@virginmedia Don't worry I'll fix it by terminating the contract and switching to Community Fibre like half your customer base already has 👍
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Rico Suave
(@shahislam007) reported
@Ofcom Thank you for your response. I will give you in full details of some of the appalling customer service provided by @virginmedia and how i have been let down constantly by their service. My complaint has not been resolved or looked into.
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Lak M
(@lak17) reported
@virginmedia Clearly a lack of customer care throughout the organisation. Can you please advise who to contact to terminate my services? Thankfully @CityFibre are now in my area. Time to go back to @skytv!
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ClareLouiseSimmonds
(@Clare_Simmonds) reported
@virginmedia I’m also super unhappy with the fact I’ve had no broadband now for 6 hours. Will there be compensation for this? I’ve literally lost a full days wages over this. It’s not on. App telling me service aimed to be back by 6pm. Too bloody late by then
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Matthew Hellard
(@Matt_h31) reported
@virginmedia @kinghbkay Iv got exactly the same problem. Why run a promo then don’t follow through with it.
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The House Of Kylie Minogue 🏳️🌈🏴
(@gaycatdad11) reported
@Heather08014774 @virginmedia He had no respect for me or saw me as equal! Never again hen! The same to you 🥰🥰
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Phil Whyman
(@PhilWhyman) reported
Rescheduled for over a month later! Why bother giving the options to choose install date? So, I decided to cancel. I am not kidding you, trying to contact Virgin Media is an endless merry go round. I attempted 4 times via phone...cut off EACH time. EACH TIME!! Then was asked 2/3