Virgin Media Outage Report in Ilfracombe, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ilfracombe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ilfracombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ilfracombe, England
Latest outage, problems and issue reports in Ilfracombe and nearby locations:
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Mike Collingham
(@mikecollingham) reported
from
Ilfracombe, England
@reece_dinsdale @virginmedia Do yourself a favour and cancel.
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Gail Bloomer
(@GailBloomer1) reported
from
Barnstaple, England
virgin media down ex31 1? can’t login to the bingo
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lee Radcliffe
(@leeradcliffe73) reported
from
Pilton, England
@virginmedia having real bad issues with my broadband and why does it say weak security on my phone. Help a man out 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Brady’s inbox
(@KateOfHysteria) reported
. @virginmedia my broadband is out (not a local outage) and I’m being told no engineer until Thursday. How is this acceptable service? I work from home and rely on connectivity.
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Asten Regis
(@AstenRegis) reported
@virginmedia why can’t you send me the correct details of the slim plan I purchased? I purchased your 60gb plan for £16 a month but the receipt document says 20gb for £18 & your customer service refuse to send me a correct proof of purchase agreement. This is surely not legal?
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Jeff Baumgartner
(@thebauminator) reported
Liberty Global's Mike Fries reiterates on Q4 call no intention to shut down VirginMedia O2's HFC network amid a big all-fiber upgrade. Expectation is VMO2 will run 2 networks (HFC and FTTP) & put customers on one or the other depending on data needs. More to come @Light_Reading
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Darren Tennant
(@darrenten) reported
@virginmedia Perhaps you might like to cancel the new SIM card that your CS said I need. Seriously you could advise virgin customers to check O2 service updates when they have network issues now we use their network
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Paul Sharkey
(@P_Sharkey) reported
@virginmedia Have been having zero success using your online bot ‘support’. It just sends you in circles. How do I contact a real human being?
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Dr Rajesh Varma
(@healthyteeth4u) reported
@virginmedia unfortunately your customer service leaves alot to desire. Phoned on the 21st to try and disconneft services. Told 30days notice, no problem. Phone today. No record of the cancellation. Tried to talk to 3 reps no helpful information even though the call is logged.
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Suzanne
(@NotthatSuzanne) reported
@MansfieldHerbal @helen_a15 @virginmedia Wtf. I pay £23 with Talk Talk land-line and broadband. I never pay for extra TV.
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Jonathan
(@Jimmycorkill3) reported
@virginmedia the WORST customer service centres ever. Speaking to two people who can barely speak English. Option of wait 4-5 hours for a WhatsApp conversation or ring up and have to repeat yourself 100x and they still get it wrong. 👌🏼
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Tedkata
(@Tedkata13) reported
@virginmedia You guys are absolutely wankers, we changed the hub with a knew one and now the shite Wi-Fi doesn’t even come on for my phone. And our contract is for 500! But it comes for 3 min and it’s gone.. ******* fix this new hub ya ******* nonces and **** your reply for your **** service
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Kassy Bull
(@kassybull) reported
@virginmedia please can you check the internet in our area? W3 6JE Ours seems to have gone down. We have checked cables and turning on and off but still not working for us?