Virgin Media Outage Report in Pilton, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pilton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Pilton, England
Latest outage, problems and issue reports in Pilton and nearby locations:
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Ross Hopkins
(@rosshopkins) reported
from
Warkleigh, England
Does anyone else think that @skytv customer services has gone massively downhill over the past 18 months #sky #poorcustomerservice @virginmedia #skytv
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lisa kuras
(@lisakbristol) reported
from
Warkleigh, England
@virginmedia the most dreadful service provider known to mankind no customer service and they do not treat customers fairly avoid at all costs
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Warkleigh, England
@virginmedia The worst part is you say 30% rise in bills will make you more resilient and less prone to defective services, this isn’t true… @virginmedia
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Chris Ovett
(@chrisovett) reported
from
Warkleigh, England
Hi @virginmedia my internet is still down, I've tried to call you three time now but it hangs up after 30 mins. Can you assist me here?
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Duncan Lewis
(@lewisduncan5) reported
from
Warkleigh, England
@virginmedia @BBCNews is @virginmedia down, can not log anything websites no Twitter post updates can’t even log a fault?
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lee Radcliffe
(@leeradcliffe73) reported
from
Pilton, England
@virginmedia having real bad issues with my broadband and why does it say weak security on my phone. Help a man out 🙄
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Alexander Azarov
(@aazarov) reported
from
Warkleigh, England
@virginmedia do you know if your mobile network is usable beyond TfL Zone 4? I have been having slow connectivity in the past couple of weeks in Ickenham, but visiting Bath this weekend showed that it could be much worse.
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Mike Collingham
(@mikecollingham) reported
from
Ilfracombe, England
@reece_dinsdale @virginmedia Do yourself a favour and cancel.
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Gail Bloomer
(@GailBloomer1) reported
from
Barnstaple, England
virgin media down ex31 1? can’t login to the bingo
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Warkleigh, England
@virginmedia And the other £3bn did what? 10% data increase is not an excuse to increase my bill by 30% and not increase my service. #wasteofmoney and #wasteoftime
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Bombay Aloo
(@DinnerReginald) reported
from
Warkleigh, England
@FleeceBristol @virginmedia Virgin media is terrible. I live in bs15 and my 4G is better than my WiFi #virginmedia
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Photogaphotography
(@Photogaphotogr1) reported
from
Warkleigh, England
@virginmedia There you answered my question 100% your service is no where near 02 high standards as they never charge upfront on any mobile contract
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Gary Newman 💙
(@GaryNewman) reported
from
Warkleigh, England
@virginmedia Just gone down again!!!!
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Warkleigh, England
Quick question, if @virginmedia made £5.9B last year why is my bill increasing by 30% per month? No additional services, no increased bandwidth and 1 UHD channel #CustomerSatisfaction is poor! Think that @SkyUK might be cheaper! #compare
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ellen Smith
(@Ells_s_s) reported
@virginmedia hi, looking at your tweets it seems like I’m not the only one with wifi issues this evening? When I search up the service with my postcode it says there are no issues but wifi is completely down- is the a wide spread problem today ?
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Mrs G
(@miss_e_elliott) reported
@virginmedia I can see that myself if I check the service status. Still showing as 4pm today, still off. I need a human being who can offer me compensation for the service we’re paying for and haven’t received for almost a week. Next step is the ombudsman this is so frustrating.
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Alan Moore
(@AlanMoore84) reported
@virginmedia spend hours on the phone with VM trying to get the £100 statement credit linked to failure of Wi-Fi Max guarantee. Nobody at the Call Centres has ever heard or it and point customers to Ofcom instead - despite the T&Cs being live on the website. I raise a complaint
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Hema
(@HomemadeByHema) reported
@virginmedia Well you leave me no choice but to go to another provider, as this does not help me in any way as this problem has been going on since 5th October !!
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Dani
(@Dani67883069) reported
@virginmedia I understand you can’t help further but, sadly for me, neither can your colleagues in the call centres. I’m not willing to spend another two hours being passed around and paying for the privilege 🙁
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Scott
(@ScottCrosbie6) reported
Never using @virginmedia again, charged for over £300 for services I couldn’t use…
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24
(@AdamRazaa) reported
@virginmedia It’s a wired connection as already mentioned. I have a PC with a Z790 motherboard that supports 10gigabit internet. All drivers are installed and I checked the speed on multiple devices. The issue is on your end.
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Ellen Smith
(@Ells_s_s) reported
@virginmedia Iv just re-done the status check and it’s now saying my postcode does have issues, so it seems to not just be me, we normally have no issues with our internet!
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Dan
(@_DanJbh) reported
@virginmedia Yes I've had my order cancelled 3 times on your side, I've taken days of work to make sure I'm in for the delivery and once again today, yodel has told me that you guys requested the parcel to be sent back to Virgin, I'm a new customer and so far it's been nothing but a headache
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Donella Hignett
(@DonellaHignett) reported
@virginmedia An update for you. We telephoned @virginmedia today as still not working after 7 working days, to be told that they have no record of our call last week and no ticket has been raised, so we can’t escalate it. Also told only basic Netflix not standard, which is wrong info again!