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Virgin Media

Virgin Media Outage Report in Pilton, Devon, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Pilton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pilton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Pilton, England

Latest outage, problems and issue reports in Pilton and nearby locations:

  • mikecollingham
    Mike Collingham (@mikecollingham) reported from Ilfracombe, England

    @reece_dinsdale @virginmedia Do yourself a favour and cancel.

  • leeradcliffe73
    lee Radcliffe (@leeradcliffe73) reported from Pilton, England

    @virginmedia having real bad issues with my broadband and why does it say weak security on my phone. Help a man out 🙄

  • Photogaphotogr1
    Photogaphotography (@Photogaphotogr1) reported from Warkleigh, England

    @virginmedia There you answered my question 100% your service is no where near 02 high standards as they never charge upfront on any mobile contract

  • GailBloomer1
    Gail Bloomer (@GailBloomer1) reported from Barnstaple, England

    virgin media down ex31 1? can’t login to the bingo

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • madmuddy
    Mudassar Malik (@madmuddy) reported

    @virginmedia 17 April it should have all been done, now down at 21 may. My previous internet provider is cut end of April. I gave a 2 week cross over to ensure I’d have internet! Speaking to your cc team is awful, not getting anywhere. 3 x failed promises to call me back!!

  • chrismccausland
    Chris McCausland - 2022 tour on sale! (@chrismccausland) reported

    @virginmedia Yes. It just says all service is down. Not fixed until tomorrow. It did this on Wednesday as well.

  • RiannaDavis92
    Rianna Davis ♿️ (@RiannaDavis92) reported

    @virginmedia both my phones now reconnected and stopped dropping. just odd because the pc is connected via ethernet cable and shown no issues. ill see how it goes thanks for the fast response

  • Yonzinho06
    John17 (@Yonzinho06) reported

    @virginmedia If I'm paying £48 a month and in that month my interest goes down two thirds of the month I should at the very least be compensated for two thirds of my bill, if it continues to go down in the following months that should increase for all the inconvenience!

  • trippyarsenal
    trappyarsenal (@trippyarsenal) reported

    @virginmedia 2/2 won’t close it, they can’t arrange the return either and all the time I’m stuck paying, 25 years a customer and you are treated like a criminals by a company with processes that make the department of works and pensions look like a streamlined efficient organisation

  • UXRohit
    Rohit Ranjan (@UXRohit) reported

    @virginmedia Do you have any service maintenance going on in Greenford London Area. (UB6 8QL) . My home internet connection down from past one hour.

  • Yonzinho06
    John17 (@Yonzinho06) reported

    @virginmedia Your compensation is beyond laughable, you only pay out for consecutive days down for a prolonged period of time so it doesn't matter if my internet goes down for an hour in the morning and a few hours at night every day, its a total loop hole by virgin to get out of paying out!!

  • premieral
    premieral (@premieral) reported

    @virginmedia does anybody get anywhere like your advertised and charged for broadband speed? I am 6 months in to trying to get my 500mbs speed above 116 mbs with customer service being anything but a customer service. I would be interested to know

  • patientandkind2
    Rachel loves wordy stuff 🙈 (@patientandkind2) reported

    @virginmedia Yes, and we were told that we can't cancel. Several times.

  • bethym09
    Beth Mitchell (@bethym09) reported

    @virginmedia But why are you the only service not to have reached an agreement? Virgin need to accept there are competitors out there. Get off your high horse and reach a deal! Also 'improve'.