Virgin Media Outage Report in Barnstaple, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnstaple, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnstaple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnstaple, England
Latest outage, problems and issue reports in Barnstaple and nearby locations:
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Alexander Azarov
(@aazarov) reported
from
Warkleigh, England
@virginmedia do you know if your mobile network is usable beyond TfL Zone 4? I have been having slow connectivity in the past couple of weeks in Ickenham, but visiting Bath this weekend showed that it could be much worse.
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Warkleigh, England
@virginmedia And the other £3bn did what? 10% data increase is not an excuse to increase my bill by 30% and not increase my service. #wasteofmoney and #wasteoftime
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Gail Bloomer
(@GailBloomer1) reported
from
Barnstaple, England
virgin media down ex31 1? can’t login to the bingo
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lisa kuras
(@lisakbristol) reported
from
Warkleigh, England
@virginmedia the most dreadful service provider known to mankind no customer service and they do not treat customers fairly avoid at all costs
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Duncan Lewis
(@lewisduncan5) reported
from
Warkleigh, England
@virginmedia @BBCNews is @virginmedia down, can not log anything websites no Twitter post updates can’t even log a fault?
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lee Radcliffe
(@leeradcliffe73) reported
from
Pilton, England
@virginmedia having real bad issues with my broadband and why does it say weak security on my phone. Help a man out 🙄
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Matthew Butler-Hart
(@mattbutlerhart) reported
from
Warkleigh, England
@virginmedia Why isn’t our internet working properly after your peeps came to ‘fix’ things in the area?! Help!!!
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Bombay Aloo
(@DinnerReginald) reported
from
Warkleigh, England
@FleeceBristol @virginmedia Virgin media is terrible. I live in bs15 and my 4G is better than my WiFi #virginmedia
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Gary Newman 💙
(@GaryNewman) reported
from
Warkleigh, England
@virginmedia Just gone down again!!!!
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Ross Hopkins
(@rosshopkins) reported
from
Warkleigh, England
Does anyone else think that @skytv customer services has gone massively downhill over the past 18 months #sky #poorcustomerservice @virginmedia #skytv
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Matthew Butler-Hart
(@mattbutlerhart) reported
from
Warkleigh, England
@virginmedia It’s not really working. Hugely slow, can’t upload/download things. Tried to run scans on my app but it keeps saying there’s a problem. It sometimes worlds, but when it does it’s super slow
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Warkleigh, England
Quick question, if @virginmedia made £5.9B last year why is my bill increasing by 30% per month? No additional services, no increased bandwidth and 1 UHD channel #CustomerSatisfaction is poor! Think that @SkyUK might be cheaper! #compare
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Mike Collingham
(@mikecollingham) reported
from
Ilfracombe, England
@reece_dinsdale @virginmedia Do yourself a favour and cancel.
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Photogaphotography
(@Photogaphotogr1) reported
from
Warkleigh, England
@virginmedia There you answered my question 100% your service is no where near 02 high standards as they never charge upfront on any mobile contract
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Chris Ovett
(@chrisovett) reported
from
Warkleigh, England
Hi @virginmedia my internet is still down, I've tried to call you three time now but it hangs up after 30 mins. Can you assist me here?
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Warkleigh, England
@virginmedia The worst part is you say 30% rise in bills will make you more resilient and less prone to defective services, this isn’t true… @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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chris Griffin
(@spirituk) reported
@virginmedia Same thing. I can click on help and support
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2023 TerhiMG 🚗🇫🇮 🇺🇦
(@TerhiMG) reported
@Olivepipp @virginmedia I have had issues since the end of January with ss claiming all is well.
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Mobius Tempus
(@EnneadGames) reported
@BenNewbon @virginmedia yeah..its a joke now...espically the fact that a new customer gets a much better deal....starting to look for a new provider and as i soon as my contract is up.... *cant afford the silly exit "fee"/extortion*
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Jasmine Perry
(@JasminePxxx) reported
@virginmedia why is my tv not working? Just getting the ‘virgin media logo’ and nothing else?
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Mëtälmälc 🇪🇺🏴
(@Metalmalc) reported
@JamieGiberti @virginmedia I called them in December to reduce our package and the cost. They increased our b/band speed and added Sky Cinema; somehow bringing the cost down. Watch that brief saving ******* evaporate.
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Mark David Pearce
(@MarkDavidPearce) reported
Is it possible to imagine how the @virginmedia customer experience could be worse? Telephone help lines that don't, and when you do speak to someone they ignore what you have said. Utterly hopeless.
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Fergie’s Assistant
(@NEXTSAF) reported
@virginmedia I booked a appointment for a technician to come to my house but cancelled as I thought the connection has been fixed but it’s still showing as not working n it’s telling me to wait 12 hours to book a technician. Been like this for a week. Can I book a technician now so I can work
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Matt Mills
(@mattmillswrites) reported
@JamieGiberti @virginmedia Just got a very similar message from O2. "We know you just got a new phone contract two months ago but **** you we're charging you 13% more and it's so early in said contract that we are going to demand hundreds if you want to get out of it."
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DW10
(@danielwilks10) reported
@MartinSLewis renewed a new 18month braodband contract with Virgin on the 10th Jan on condition (yes over phone) i would not have any price rises within that time yet today i get an email saying my broadband going up by £7 a month, do i have any rights to cancel? @virginmedia
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Stephen Ross
(@PorticoToffee) reported
Email from @virginmedia say they are raising the price of my package by £252 this year. How the hell can you justify a price increase of over 23% 🤷 Im using the right to cancel my package due to the increase, because you are also removing this right as from 2024. Shocking