Virgin Media Outage Report in Barnstaple, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnstaple, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnstaple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnstaple, England
Latest outage, problems and issue reports in Barnstaple and nearby locations:
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Gail Bloomer
(@GailBloomer1) reported
from
Barnstaple, England
virgin media down ex31 1? can’t login to the bingo
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Duncan Lewis
(@lewisduncan5) reported
from
Warkleigh, England
@virginmedia @BBCNews is @virginmedia down, can not log anything websites no Twitter post updates can’t even log a fault?
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Alexander Azarov
(@aazarov) reported
from
Warkleigh, England
@virginmedia do you know if your mobile network is usable beyond TfL Zone 4? I have been having slow connectivity in the past couple of weeks in Ickenham, but visiting Bath this weekend showed that it could be much worse.
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Chris Ovett
(@chrisovett) reported
from
Warkleigh, England
Hi @virginmedia my internet is still down, I've tried to call you three time now but it hangs up after 30 mins. Can you assist me here?
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Warkleigh, England
Quick question, if @virginmedia made £5.9B last year why is my bill increasing by 30% per month? No additional services, no increased bandwidth and 1 UHD channel #CustomerSatisfaction is poor! Think that @SkyUK might be cheaper! #compare
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Mike Collingham
(@mikecollingham) reported
from
Ilfracombe, England
@reece_dinsdale @virginmedia Do yourself a favour and cancel.
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Photogaphotography
(@Photogaphotogr1) reported
from
Warkleigh, England
@virginmedia There you answered my question 100% your service is no where near 02 high standards as they never charge upfront on any mobile contract
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Ross Hopkins
(@rosshopkins) reported
from
Warkleigh, England
Does anyone else think that @skytv customer services has gone massively downhill over the past 18 months #sky #poorcustomerservice @virginmedia #skytv
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Warkleigh, England
@virginmedia The worst part is you say 30% rise in bills will make you more resilient and less prone to defective services, this isn’t true… @virginmedia
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lee Radcliffe
(@leeradcliffe73) reported
from
Pilton, England
@virginmedia having real bad issues with my broadband and why does it say weak security on my phone. Help a man out 🙄
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Gary Newman 💙
(@GaryNewman) reported
from
Warkleigh, England
@virginmedia Just gone down again!!!!
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Warkleigh, England
@virginmedia And the other £3bn did what? 10% data increase is not an excuse to increase my bill by 30% and not increase my service. #wasteofmoney and #wasteoftime
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lisa kuras
(@lisakbristol) reported
from
Warkleigh, England
@virginmedia the most dreadful service provider known to mankind no customer service and they do not treat customers fairly avoid at all costs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MadameWTAFHeap 🇺🇦🕷
(@MadameTrashheap) reported
@virginmedia According to messages and team it's "an area issue". Tried to book another tech but was cancelled as "major outage in area" i March. About to move providers as all I get are excuses and apologies
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Pest Control
(@Pestsputtorest) reported
@virginmedia Yes apart from the outages we do not get the service we pay for. The download speed never reaches the promised 500 unless as a family we all huddle around the router!
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Kevin Grieve
(@Grievsy15) reported
@virginmedia @HISTORYUK ....your **** equipment will be in the bin. **** excuse for a company with **** bot style customer service.
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Izzie d
(@ebushell8) reported
@virginmedia I spent 3 hours dealing with customer services yesterday, absolutely useless.
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🌸Lauraaa🌸
(@_lauraaaxo_) reported
@virginmedia called and got HUNG UP on again i want a f ormal complaint!
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🌸Lauraaa🌸
(@_lauraaaxo_) reported
@virginmedia oh really thats funny how 4 of your AGENTS hung up on me yesterday yet for the 5th one to actually speak to me fully yet again today 2 of your god damn agets hung up on me for 1 to speak to me this is an absolute joke appalling service! it was definitely on purpose
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Rob Howes
(@howes_rob) reported
@virginmedia Yes we do and after much discussion and being cut off, I will be call you tomorrow to cancel my whole revised package. This has been an education
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Paul Milligan
(@pmilligan1983) reported
@virginmedia Broadband cutting out consistently in DD1 again today. Just completely dropping off for random amounts of time. What an absolute shambles of a week this has been. Your status checker says there’s only issues with TV here. Awful, awful service.
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philwoodford
(@philwoodford) reported
@virginmedia Are you sure there’s not something more generally wrong? It’s now telling me I should replace my hub (?) but can’t actually let me do it. I get the impression there’s a general problem with your service.
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Christopher Southam
(@gingersoutham92) reported
@virginmedia Hii I’ve being having issues for a few days now where my internet is either completely off or keeps turning on & off.