Virgin Media Outage Report in Barnstaple, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnstaple, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnstaple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnstaple, England
Latest outage, problems and issue reports in Barnstaple and nearby locations:
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Gary Newman 💙
(@GaryNewman) reported
from
Warkleigh, England
@virginmedia Just gone down again!!!!
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Gail Bloomer
(@GailBloomer1) reported
from
Barnstaple, England
virgin media down ex31 1? can’t login to the bingo
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Alexander Azarov
(@aazarov) reported
from
Warkleigh, England
@virginmedia do you know if your mobile network is usable beyond TfL Zone 4? I have been having slow connectivity in the past couple of weeks in Ickenham, but visiting Bath this weekend showed that it could be much worse.
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Ross Hopkins
(@rosshopkins) reported
from
Warkleigh, England
Does anyone else think that @skytv customer services has gone massively downhill over the past 18 months #sky #poorcustomerservice @virginmedia #skytv
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Matthew Butler-Hart
(@mattbutlerhart) reported
from
Warkleigh, England
@virginmedia Why isn’t our internet working properly after your peeps came to ‘fix’ things in the area?! Help!!!
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Matthew Butler-Hart
(@mattbutlerhart) reported
from
Warkleigh, England
@virginmedia Tried that. It’s all automated, they said run diagnostics etc, switch it off/on etc…then hung up. Still not working
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Warkleigh, England
@virginmedia The worst part is you say 30% rise in bills will make you more resilient and less prone to defective services, this isn’t true… @virginmedia
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Bombay Aloo
(@DinnerReginald) reported
from
Warkleigh, England
@FleeceBristol @virginmedia Virgin media is terrible. I live in bs15 and my 4G is better than my WiFi #virginmedia
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lee Radcliffe
(@leeradcliffe73) reported
from
Pilton, England
@virginmedia having real bad issues with my broadband and why does it say weak security on my phone. Help a man out 🙄
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Duncan Lewis
(@lewisduncan5) reported
from
Warkleigh, England
@virginmedia @BBCNews is @virginmedia down, can not log anything websites no Twitter post updates can’t even log a fault?
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Warkleigh, England
@virginmedia And the other £3bn did what? 10% data increase is not an excuse to increase my bill by 30% and not increase my service. #wasteofmoney and #wasteoftime
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Warkleigh, England
Quick question, if @virginmedia made £5.9B last year why is my bill increasing by 30% per month? No additional services, no increased bandwidth and 1 UHD channel #CustomerSatisfaction is poor! Think that @SkyUK might be cheaper! #compare
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Chris Ovett
(@chrisovett) reported
from
Warkleigh, England
Hi @virginmedia my internet is still down, I've tried to call you three time now but it hangs up after 30 mins. Can you assist me here?
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Mike Collingham
(@mikecollingham) reported
from
Ilfracombe, England
@reece_dinsdale @virginmedia Do yourself a favour and cancel.
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Matthew Butler-Hart
(@mattbutlerhart) reported
from
Warkleigh, England
@virginmedia It’s not really working. Hugely slow, can’t upload/download things. Tried to run scans on my app but it keeps saying there’s a problem. It sometimes worlds, but when it does it’s super slow
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Photogaphotography
(@Photogaphotogr1) reported
from
Warkleigh, England
@virginmedia There you answered my question 100% your service is no where near 02 high standards as they never charge upfront on any mobile contract
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lisa kuras
(@lisakbristol) reported
from
Warkleigh, England
@virginmedia the most dreadful service provider known to mankind no customer service and they do not treat customers fairly avoid at all costs
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alessandro Casoli
(@Alessan18778199) reported
@virginmedia I have now raised a complaint and will proceed with the ombudsman if this isn't resolved.
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Steve Machin
(@SteveMachin1) reported
@virginmedia Yes, I’ve checked them. The thing I’m annoyed about is the lack of notice. I’m an environment where a huge amount of people are still working from home, having no notice is terrible. The timing isn’t great either!
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Lindsay
(@DuncanDsrdrly) reported
@virginmedia I called your support services, who discovered that my account had been closed without me requesting it. I have raised a complaint, not least because I got no notice of this and it will take up to 48 hours to reconnect.
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patriotic REJOINER who’s the REMOANER now? 💙
(@AlibumD) reported
@virginmedia please give me a phone number to arrange for an engineer your website has driven us demented, wifi not working no catch up on tv not netflix for over 2 weeks, already done multiple resets
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Emma Charlton
(@echrl_) reported
If @virginmedia don’t sort my wifi out today, after nearly two weeks of it being broken, I might actually have a complete melt down.
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Danny Dejong
(@Dejong95) reported
@virginmedia Are engineers currently trying to fix the problem? A 36 hour downtime isnt good especially when a lot of people are still working from home
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Jack Langley
(@Jack32X) reported
WFH for the first time in months and Virgin Media decides to have a massive outage. ETA 3pm today. Kill me
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Richard Palframan
(@palf29) reported
@virginmedia As I said before my main complaint is still your customer service. I can’t believe nobody had ever rung me to apologise and discuss my issues
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HowDareYou
(@HowDare22555048) reported
@virginmedia When will you useless lot fooking get it right? You fooking sent an engineer to connect at a new address and still no fooking Internet. Fooking do something about it instead of continuously telling me to contact useless customer service. WHY THE **** SHOULD I?
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Keith Parsons.
(@KeithParsons81) reported
@KatharineMerry @virginmedia I had a nightmare Katharine when I left them. Owed me over £400 and took ages. Hope your issue is resolved soon.