Virgin Media Outage Report in Hailsham, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hailsham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hailsham, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Seaford.
| City | Problem Type | Report Time |
|---|---|---|
 Seaford |
Internet | |
| Newhaven |
Total Blackout | |
| Newhaven |
Internet | |
| Eastbourne |
Internet | |
| Eastbourne |
Phone | |
| Lewes |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hailsham, England
Latest outage, problems and issue reports in Hailsham and nearby locations:
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Shots
(@Shots_16) reported
from
Lewes, England
Your service is ******* shit. Stealing my money and leave me on hold for 45 minutes. I paid for a 12 month contract. I called up and cancelled 2 months ago. So why have I been billed £55 for the past 2 months WHICH IS MORE THAN I PAID DURING MY CONTRACT @virginmedia
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Leanne Chapman
(@LeanneChapman81) reported
from
Newhaven, England
@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Dalrymple
(@MissHayleyD13) reported
Hi @virginmedia. Our box is now no longer working at all. I've tweeted you and my Dad had called your customer service and we've heard nothing back. I understand that you are busy but please help, thank you.
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AlviC
(@JustmeAlvi) reported
@virginmedia just been told by an engineer that all Hub 4's are down. Is this accurate?
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Geek Legion of Doom
(@Geek_Legion) reported
@virginmedia will pick up the phone in seconds if it's a sales call. You have an issue with your bill and it's an hour wait if it connects you at all
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Jay bright
(@Saintjim1981) reported
@virginmedia had 2 calls from this number claiming to be your I take it that its a scam as they were very rude when I wouldn't let them access my home computer to sort a problem with our Internet 🤔02828348824
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Stephen Dansie
(@srdansie) reported
@virginmedia We are trying to set up Virgin On The Go, but are going around in circles. The main issue is who is down as the Primary Account Holder, which neither my wife's or my details seem to relate to. All "Help" routes are lengthy/don't help, when a simple activation is required. Help?!
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Del Young
(@Del67Young) reported
@virginmedia how can I cancel my package been phoning all morning nobody answering ??
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marco salamone
(@marcones87) reported
@virginmedia SE1 london connection down, some of you can explain the reason?
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helikevin
(@helikevin) reported
@virginmedia my complaint ref: C-140121371 appears to have dissapeared from my dashboard. has it been deleted?
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Digital_Ridge
(@Digital_Ridge_) reported
@virginmedia charging £250 to cancel internet when you move to an area that they don't cover is daylight robbery
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james
(@nyrrrrrrr) reported
@shxosh0 you've obviously never had virgin media