Virgin Media

Virgin Media Outage Report in Seaford, East Sussex, England

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The latest reports from users having issues in Seaford come from postal codes BN25.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Seaford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Seaford, East Sussex, England 03/19/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Seaford, East Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Seaford and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomBrighton Wi-fi
United KingdomBrighton Wi-fi
United KingdomBrighton TV
United KingdomBrighton Internet
United KingdomBrighton Phone

Community Discussion

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Virgin Media Issues Reports Near Seaford, England

Latest outage, problems and issue reports in Seaford and nearby locations:

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Brighton and Hove, England

    @virginmedia terrible, unproffesional service! Spoke to 3 different people nobody dealing with our request. Wifi delayed by 2 weeks, refused to be passed to manager TWICE & lied too then to be told we have no order! No sense of professionalism/customer service. Never use them!

  • Louisblack Louis Houghton (@Louisblack) reported from Hove, England

    Ugh, I really need to get off my arse and swap internet from @virginmedia to someone else. £50 a month is pretty damn ridiculous.

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    Imagine my second @virginmedia complaint almost 4 weeks without a response also. Its almost like they don't want to deal with it

  • planetf1 Nigel Jones (@planetf1) reported from Brighton and Hove, England

    @virginmedia So knows need to call just odd behaviour and was hoping you get appt sorted yesterday. What did the broadband test actually mean if ok. Implies your network kit can access router which seems unlikely

  • LeanneChapman81 Leanne Chapman (@LeanneChapman81) reported from Newhaven, England

    @SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed

  • emxme Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England

    @virginmedia After a total of hour and 15 minutes on the phone, @obscurenonsense was finally told that there is a known network issue affecting both wired and wireless devices in our area (BN3). We have not been given a time frame for its resolution.

  • priyadeshingkar Prof Priya Deshingkar (@priyadeshingkar) reported from Hove, England

    @virginmedia Broadband has been v slow for days and seems to be completely down today.

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia They found nothing and hung up on me. I don't think my opinion of a company has ever been changed so much as you guys have over the last few months. Submitted another complaint as I have to work to pay for your awful service

  • EL_FLOREZ_ END OF LEVEL BOSS (@EL_FLOREZ_) reported from Brighton and Hove, England

    @virginmedia I don’t have the number as it was withheld. But it was to our landline that no one has! Offshore from a busy call centre in India I think. Claimed to be looking after the lines and said our router had multiple errors (it has been slow recently) so sounded legit...

  • emxme Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England

    @virginmedia Again, @obscurenonsense has spoken to your engineers already. It is a recurring, known issue that has stopped us working from home effectively. I feel like you haven't read our tweets properly.

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia Yea IL call again sit in a que for an hour and you guys will do **** all again I'm sure

  • JMOC89 James Crouch (@JMOC89) reported from Hove, England

    @virginmedia I haven't first time for that as its hard for me to find the time to sit in hold for an hour to get to anyone. I sent another complaint through your service and have the conf. Maybe this time I will actually get the call instead of expecting to waste more of my time

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia It’s day six without service. I have been speaking to your call centres who simply tell me what they see on their screens. These are the same messages that I’m getting via text. When I call 150 each day I get the same message saying normal service should resume by 4pm.

  • CrossMediaNet Allan Cross (@CrossMediaNet) reported from Brighton and Hove, England

    @virginmedia no broadband or TV for five days. Recorded message on 150 says sorry for intermittent service. It's NO service. Can a human contact me please.

  • Shots_16 Shots (@Shots_16) reported from Lewes, England

    Your service is ******* shit. Stealing my money and leave me on hold for 45 minutes. I paid for a 12 month contract. I called up and cancelled 2 months ago. So why have I been billed £55 for the past 2 months WHICH IS MORE THAN I PAID DURING MY CONTRACT @virginmedia

  • mcoll72 Martin Coll (@mcoll72) reported from Brighton and Hove, England

    @virginmedia Poor handling of my complaint. Left without internet for 2 week when tried to move house with you. Was told that new address wasn’t covered when it was! took 2 days off work to sort! Compensation offered inadequate

  • emxme Emma Mendes da Costa (she/her) (@emxme) reported from Hove, England

    @virginmedia As in the above tweets, @obscurenonsense has already been on the phone to your engineers for an hour. Our upload speed is close to zero, and there is a recurring network problem in our area. You have made working from home a complete nightmare.

  • marmite22 Jesse Baker 🇪🇺 (@marmite22) reported from Hove, England

    Work from home specifically to go on an all day conference call and @virginmedia goes down. Unbelievable.

  • angel_isabel420 Angel (@angel_isabel420) reported from Brighton and Hove, England

    @virginmedia my internet has been so slow recently and now the hub isn’t working and have 0 internet. Help

  • planetf1 Nigel Jones (@planetf1) reported from Brighton and Hove, England

    @virginmedia Thanks. Though the annoying aircraft was that before Xmas we did a test which failed so got offered appt bit had to skip as away over Xmas. Back and still down (power light flashing green even after reset) and hub3 UI stats show no sync but test all ok

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kasim7864 Kasim Hussain (@kasim7864) reported

    @virginmedia Hi I am having issues with pixelated images on all channels (more frequent on HD). Is this part of the problem. Have resetted, tried different hdmi cables and ports.

  • Crazyprawn85 Ian Gilbert (@Crazyprawn85) reported

    @O2 any chance of some help with supercharge volt. I have both virgin media and o2 pay monthly but when attempting to sort i get stuck in a loop between both suppliers

  • danielwalsh1979 Daniel Walsh (@danielwalsh1979) reported

    @virginmedia Catch up I still down I managed to speak to someone at vrigin media by phone who said it will be back up and running hopefully by 11am today

  • ErringtonAaron Aaron Errington (@ErringtonAaron) reported

    @virginmedia Daily poor broadband to the point my mobile phone data is better , which then limits my use of catch up tv services / Netflix , the tv often freezes and i do not get full use of anything

  • bethell_t Tracy Bethell (@bethell_t) reported

    @virginmedia @Colin70847293 That number is a waste of time, I rang it yesterday and was told there wasn't a problem, yet I'm still sat here today with no service 😑, no update as to how long it's going to take to resolve, not good enough @virginmedia 😡

  • bakerboy666 Robin Glazier (@bakerboy666) reported

    @virginmedia I've been a customer for quite a few years but not anymore I've cancelled my account with virgin media. Its absolutely disgusting the way you treat your customer's.

  • samiraziz11 Samir A. Aziz (@samiraziz11) reported

    @virginmedia It’s looking better this morning, however this has been ongoing for a long time now and I’ve never had a reliable internet service. Can this be investigated, so it’s sorted once and for all please?

  • AnthonyAshton1 AnthonyAshton1 (@AnthonyAshton1) reported

    @virginmedia After the outage on Thursday, I assume we will be getting refunds considering we were paying for a service we couldn’t use

  • bewilderingcat Emma Baker (@bewilderingcat) reported

    @virginmedia No, but since this all happened our WiFi is just invisible when trying to login on a device.

  • Reepagoosh Reepa (@Reepagoosh) reported

    @virginmedia You never manage to exceed expectations anymore. Ordered a new i phone for my daughters birthday, delivery arranged for today and confirmed several times with your sales team that it would be with me. Just rang to check and lo and behold it WON'T be with me today..