Virgin Media Outage Report in Seaford, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Seaford come from postal codes BN25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Seaford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Seaford, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Seaford and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Brighton |
Wi-fi | |
| Brighton |
TV | |
| Brighton |
Internet | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Seaford, England
Latest outage, problems and issue reports in Seaford and nearby locations:
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!
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Helen Kellar
(@helenkellar) reported
from
Brighton and Hove, England
@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
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JK (He/him) 💙🏳️🌈🇪🇺 & 🏳️⚧️ ally
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?
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Brian Roe
(@MrBrianRoe) reported
from
Brighton and Hove, England
@virginmedia You maybe there, but you'll drop the call...again, and again, and then once more for luck. Bloody awful expireince trying to phone you. Not something I'm willing to repeat.
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Gis (sarah)🇬🇧🏳️🌈🇪🇺🤘
(@gismotigga) reported
from
Hove, England
@TonyMaudsley1 @virginmedia Because they are crap
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Ellie Cole 🐆
(@GrassHoppus) reported
from
Hove, England
@virginmedia how can you charge a disconnection fee for a service I never renewed and disconnected the day my contract ended? Absolutely ridiculous and I'm still being charged for the contract I never renewed!
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Sami Channon
(@sami_chanchan) reported
from
Brighton and Hove, England
@Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours
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Keri Kennedy
(@beadyface) reported
from
Hove, England
@virginmedia It didn’t work, box was reset, tried to use online help, still not working.
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
@virginmedia It's your customer service that isn't working. And our broadband router.
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Siobhan Fitzgerald-Gibson
(@esjexe) reported
from
Hove, England
@virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.
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David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
@virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.
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Brian Roe
(@MrBrianRoe) reported
from
Brighton and Hove, England
@virginmedia No, not at the moment! Guess what? Yep, your broadband is down in my area in #brighton. Well done, sterling service. You must be really proud. I have artwork to upload to my website and can't. And all you are going to do is say "sorry". That really won't help, it'll irritate.
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.
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Gis (sarah)🇬🇧🏳️🌈🇪🇺🤘
(@gismotigga) reported
from
Brighton and Hove, England
@ElliePeace01 @virginmedia I went via complaints department bin the end via email complete paper trail they couldn't get out of it then, virgin media are notoriously bad customer service.
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Alternative Ageing
(@alternativeage) reported
from
Saltdean, England
@virginmedia I have it for years and was told it was quite old by techies improving my signal around the house (AMPLIFI ) But if there isn't anything else, so be it. Many thanks .
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RJ Buddha
(@INEya_veganfood) reported
from
Brighton and Hove, England
@virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.
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Ian Clifford stands with Ukraine 🇺🇦
(@MeMyselfAndLife) reported
from
Brighton and Hove, England
@HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Rogerson (https://bhre.social/@CSR_Michael)
(@CSR_Michael) reported
@virginmedia We've discussed the package more than enough, thanks. You offered a better rate to another customer clearly in the same position as us and then rudely and repeatedly dismissed our attempts both to get a fairer offer and to cancel.
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Phil Harvey 😷
(@CodeBeard) reported
@virginmedia It is poor customer service because you are telling me (a customer) that it’s policy and not thinking about the impact of the service disruption on customers. Not providing the service paid for (including intermittent) should be compensated for.
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tracey davis
(@traceydavis20) reported
And virgin media don’t real care told us to cancel if not happy
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Micky Lyttle
(@micklyttle81) reported
Hello @virginmedia can someone contact me please? We have no internet and apparently I cant speak to anyone until tomorrow to restore my service's? Customer since day 1 and due now looking to renew.. you can't disconnect our internet on a day no one is available to chat to. help
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Ela
(@lendowska) reported
@virginmedia Virgin doesn't care if I am online or not - you are the service provider of internet which hardly ever works. I am usually online for 10-15 min and after that the connections is gone.
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Jenander Sishodia
(@jsishodia) reported
@virginmedia Hello ..my broadband is down and am unable to report fault because it keeps asking for pressing the keys from the password which I haven’t set and there is no option to chat and no email address to report fault.
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Jenander Sishodia
(@jsishodia) reported
@virginmedia Its HUB 3 and till now was Solid & Flashing Green but its Solid Orange and yes I have checked there is no service outage in the area..I have checked the physical connection many times and have also rebooted multiple times
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David McGurk
(@vossyan_) reported
@virginmedia I was promised to get Netflix as a free sign-up bonus a few months ago. Netflix was listed in my confirmation email but the email with my activation code never arrived. I've tried contacting through other methods but it's been no use, is there anything you can do?
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Jason Bushell
(@jasonbushell86) reported
@virginmedia Hi there, no lights(does the hub4 have lights other that the ring?; which is lit white) carried out the reset and now my Ethernet connected devices cant find the hub at all. Wifi working albeit slow using the default pass after reset.
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Jason Bushell
(@jasonbushell86) reported
@virginmedia No lights, did a reboot and 1 port found the hub again. giving me a speed between 5-18mbps, a few weeks ago it was over 150 (i'm on 250 but I was ok with 150). I've tried using different Ethernet cables on different devices so i dont think it's a cable issue