Virgin Media Outage Report in Seaford, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Seaford come from postal codes BN25.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Seaford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Seaford, East Sussex, England
The most recent Virgin Media outage reports came from the following cities: Brighton, Seaford and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Brighton |
Wi-fi | |
| Brighton |
TV | |
| Brighton |
Internet | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Seaford, England
Latest outage, problems and issue reports in Seaford and nearby locations:
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Keri Kennedy
(@beadyface) reported
from
Hove, England
@virginmedia It didn’t work, box was reset, tried to use online help, still not working.
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
@virginmedia We already know there aren't problems in the area. I'm complaining about a lack of customer support staff and you send us to an automated line! Ridiculous.
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Helen Kellar
(@helenkellar) reported
from
Brighton and Hove, England
@virginmedia been trying to call you for days, left on hold waiting to get through, disconnected multiple times. For last few days you have issues with your line not taking calls. I need to notify you I am ending my contract as moving home. What are my alternatives? #virginmedia
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Same, slow and occasionally dropping out
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
@virginmedia It's your customer service that isn't working. And our broadband router.
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RJ Buddha
(@INEya_veganfood) reported
from
Brighton and Hove, England
@KarenWolman @virginmedia absolutely horrendous customer service.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia It's awful, I'm in a basement flat so only get 4g if I sit by the window!
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Siobhan Fitzgerald-Gibson
(@esjexe) reported
from
Hove, England
@virginmedia Intermittent broadband service for 24 hours, no contact or apology, and when I called your customer service rep said it wasn't on the status page because "it only affects 25% of customers." Your company should be up in front of Ofcom.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible
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Fragile Creatures
(@FragileCreature) reported
from
Brighton and Hove, England
I've been waiting 2+ hours for a response over WhatsApp from @virginmedia 3 hours since first trying to reach them with Broadband down. Can't work, starting to think they just don't employ any staff. Second time I've had negligent service from them. Looking elsewhere asap.
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JK (He/him) 💙🏳️🌈🇪🇺 & 🏳️⚧️ ally
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia How can you justify me, a service user for 6 years, paying 3x your current 'new customer' tariff Can I disconnect and rejoin at the lower price please?
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Mark Strong
(@ibikebrighton) reported
from
Brighton and Hove, England
Hey @virginmedia any news on internet outage in #Brighton BN2?
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@maecoloma8 @virginmedia @richardbranson I've lost a whole day's work, losing a lot of income, any more info on the Brighton outage?
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Sami Channon
(@sami_chanchan) reported
from
Brighton and Hove, England
@Ofcom @virginmedia Amazing thank you. I think I am getting somewhere with virgins Twitter team but there phone staff refused to escalate my complaint to a manager several times and then insisted on a call back which will apparently take 72 hours
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RJ Buddha
(@INEya_veganfood) reported
from
Brighton and Hove, England
@virginmedia crisis with 50%+ increase in monthly costs for no reason. No increase in service, no additional benefits - nothing! Then an horrendous contact centre service.
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Jonathan 🏳️🌈🇪🇺 & 🏳️⚧️ ally (he/him)
(@logically_fuzzy) reported
from
Brighton and Hove, England
@virginmedia no WiFi, phone or TV in Brighton BN2 Causing major problems with work What's the problem and when can it be fixed? I can't afford to miss any more work
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Ian Clifford stands with Ukraine 🇺🇦
(@MeMyselfAndLife) reported
from
Brighton and Hove, England
@HardyShorses @virginmedia Yeah I've had the same experience. I put a formal complaint in with call centre here in Manchester
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Adamczuk
(@PaulAdamczuk) reported
@virginmedia I’m experiencing very poor broadband speed today in Greenbank Edinburgh, are there any know issues? #virginmedia #virginbroadband
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SUNNY M
(@sunnym321) reported
@virginmedia I have sent a letter and an email showing the paper trail and asking someone to contact me. I receive a generic response telling me to message your text service. Your text service tell me to contact the credit team by email. I get no response.
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peejay
(@mozzy_jp) reported
@virginmedia how do we get through to you? Your number immediately cuts off to "we're too busy" and there's no live chat. We're a year into covid now. Surely you've got a grip on it? Please advise, we want to cancel
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Dr.Bone R.S. OB/GYN I Created MMDMA in"96" Ret.Vet
(@BoneGyn) reported
@kingmacinchina @Zoompad @virginmedia I Had The Same Problem w/ Comcast Here Paying For a 175 Connection and Only Getting on Avg.30 At Best 50.. I Told Them I Will Be Suing Them For My Time Trying to Resolve Their Over Billing & Not Getting Close to What I Paid For.. My Rate $500 per Hr. I Told Them Before Hand !
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Paul Adamczuk
(@PaulAdamczuk) reported
@virginmedia I’m experiencing very poor broadband speed today in Greenbank Edinburgh, are there any know issues?
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Pete Parker
(@Parqueros) reported
@virginmedia 5: These engineers arranged for another team to rectify the water logging issue. They have yet to do this.
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Jon
(@samuriinbred) reported
@virginmedia, how do I report a fault? Your website is awful, I run through all the fault finding and then it tells me everything is fine. It's not fine. Why is it so difficult to speak to someone?
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SUNNY M
(@sunnym321) reported
@virginmedia Bear in mind this was an incident that happened in 2015/2016. It was 2016 where I received a letter of apology. Still it hasn't been removed from my credit history. Can you appreciate my frustration?
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Dr Lewis Herrington
(@herringtonlewis) reported
@virginmedia how am I supposed to cancel my account before the deadline when I can’t get through to your call centre and there is no email address to write to you? Can I send you a letter by post to cancel my broadband?
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Sarah
(@wiltshiregal) reported
@virginmedia 2/2 we have tried numerous devices in her room that work well in the rest of the house, but constantly drop in her room. It is the furthest room away from the hub which is probably the issue.