Virgin Media

Virgin Media Outage Report in Great Malvern, Worcestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Great Malvern come from postal codes WR14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Great Malvern, Worcestershire, England 12/11/2024 04:35

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Great Malvern, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Great Malvern.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreat Malvern TV
United KingdomWorcester Internet
United KingdomWorcester Internet
United KingdomWorcester Total Blackout
United KingdomGreat Malvern Phone
United KingdomPershore Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • djchrisr Chris Roberts (@djchrisr) reported from Worcestershire, England

    @virginmedia I'm messaging for my mum - their V3 hub 2g radio is not working at all, stopped working last week. Enabling 5g has got it working on their newer devices but service is still very slow. Have tried hard reset, everything, but nothing is getting that 2g signal on

  • fatt_momas matt (@fatt_momas) reported from Worcestershire, England

    @virginmedia No I haven’t because there is no clear number for me to call in regards to the issue

  • Rugbymadboxer Rachel Carr (@Rugbymadboxer) reported from Bishop's Cleeve, England

    @virginmedia Hi I did check and there was nothing listed. Also checked the VM app which also stated that there were no known issues. The loss of intermittent connectivity is also an issue but I understand that this is the problem with a Hub 3.

  • LuisASousa79 Luis De Sousa (@LuisASousa79) reported from Bishop's Cleeve, England

    @virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • darklamba darklamba (@darklamba) reported

    @virginmedia Again, multiple connection problems with your broadband over the weekend and today. Its now completely gone and I have an online assessment this afternoon! And before the token reply, yes I have checked the connections and yes I have reset the hub multiple.

  • AndyHiggs1 Porrohman (@AndyHiggs1) reported from Huddersfield, England

    @sky_support We have the full Sky Sports package on our Virgin Media box. How much would the cost come down by us getting rid of the F1 channel as I prefer watching paint dry. If it's worth it the golf one could go the same way as I only watch the football and cricket ? Ta

  • AdaRoseCannon Ada Rose Cannon (@AdaRoseCannon) reported

    @virginmedia That was another bot, who couldn't help me with no human operators, the phone number that bot gave did not work and hangs up immediately, please how can I speak with a human

  • baggyjumpas L (@baggyjumpas) reported

    @virginmedia From speaking to other people I know Virgin have done this previously - disconnect existing customers & give temp tel no then hassle for customer to get proper number back.

  • baggyjumpas L (@baggyjumpas) reported

    @virginmedia Yrs ago - yes. But she has been with Virgin for few yrs. Virgin disconnected her. Virgin issued the temp no. I know that we don't need an engineer to come out. You just need to restore the correct tel no. Virgin tel customer service is extremely poor for residential customers.

  • earlofmarl Nick P (@earlofmarl) reported

    @virginmedia Of course I have checked. You app says there is no problem at my address but Internet forums says you are having multiple issues in this area and all over the country.

  • AdaRoseCannon Ada Rose Cannon (@AdaRoseCannon) reported

    Did @virginmedia fire all of their support staff? It's literally impossible to speak to a real human anywhere and anytime it says it'll connect you to one it just hangs up instead after spending ages dealing with a machine.

  • KIC_Social Keep It Creative (@KIC_Social) reported

    @virginmedia @Ofcom Please don't apologise. I've had nothing but apologies and wrong bills for months. Instead do something about the systemic failures in your company's customer service. I'm never going to get the time back that I've wasted haggling in order to get the contract that was agreed.

  • DGNMoore Dominique Moore (@DGNMoore) reported

    @virginmedia 4 calls cut off mid call no phone back ver frusT to solve a problem of your making we arein 21st . C With sophisticated technology how can REPEATEDLY mislocate someone? @virginmedia to sole problel of its own making @WhichUK #youandyours

  • MarcMcNulty13 MarcMan (@MarcMcNulty13) reported

    @virginmedia No, it was not resolved at all, I ended up paying to have the phone fixed myself, I explained this to your team and they gave me €20 off the next bill, better than nothing I suppose, I wont be using Virgin Media again for a mobile phone service once this contract expires, thanks