Virgin Media Outage Report in Great Malvern, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Great Malvern, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Great Malvern, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Great Malvern.
| City | Problem Type | Report Time |
|---|---|---|
 Great Malvern |
TV | |
| Worcester |
Internet | |
| Worcester |
Internet | |
| Worcester |
Total Blackout | |
| Great Malvern |
Phone | |
| Pershore |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Great Malvern, England
Latest outage, problems and issue reports in Great Malvern and nearby locations:
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Rachel Carr
(@Rugbymadboxer) reported
from
Bishop's Cleeve, England
@virginmedia Hi I did check and there was nothing listed. Also checked the VM app which also stated that there were no known issues. The loss of intermittent connectivity is also an issue but I understand that this is the problem with a Hub 3.
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .
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Chris Roberts
(@djchrisr) reported
from
Worcestershire, England
@virginmedia I'm messaging for my mum - their V3 hub 2g radio is not working at all, stopped working last week. Enabling 5g has got it working on their newer devices but service is still very slow. Have tried hard reset, everything, but nothing is getting that 2g signal on
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Luis De Sousa
(@LuisASousa79) reported
from
Bishop's Cleeve, England
@virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis
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matt
(@fatt_momas) reported
from
Worcestershire, England
@virginmedia No I haven’t because there is no clear number for me to call in regards to the issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Petrie
(@andypetrie) reported
@virginmedia My contracts ended and I need to renew but it’s almost £20 more expensive a month for me an existing customer than it is for new customers
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Stretch Green
(@stretch0891) reported
@virginmedia I have yes, I've tried everything you have to offer and run one device on wired and rely on WiFi for everything else so not having any is a problem, it will be a shame to leave but at the prices I'm paying for services I'm not getting it's no longer sustainable
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Daniel
(@danyos21) reported
@virginmedia ‘If I remain unhappy’? You offer a beta AI answer and expect me to be happy with it? Can you actually reply to me here and explain my issue that I’m having because I genuinely don’t believe you understand?
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quit
(@TheRealScavenge) reported
Never again with virgin media
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The Edvardz
(@CEdvardz) reported
@virginmedia I’ve finally found a provider whose customer service is fit for purpose. You lot can’t even tell me if my parcel arrived, as you don’t have a record of the Collect+ reference but you’re still threatening to charge me. You couldn’t make this nonsense up!!
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col los
(@colinlow1) reported
@virginmedia As in the responses we've sought every help platform for the constant problems we are having to live with, This is a clear cut example of how your customer service has got me running in circles, Outsourcing my problems to a call centre that does not care
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Matt Frow
(@Matty411) reported
@virginmedia When I was out and I used WiFi it come up o2wifi. I wasn't sure if it's an hotspot or a network specially for o2 users. This was in a town centre tho
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Stretch Green
(@stretch0891) reported
When did @virginmedia become a waste of time? Phoned them due to an issue with my router and they telling me they can't upgrade it unless I pay more money for a new package which I told them continuously I can't afford, but because I won't pay more money they won't do anything 😭
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Kanteri
(@KanteriOSRS) reported
The only reason @virginmedia don't get more complaints than they do is because their customers' internet connection is too unstable to persevere through the disconnections to actually post their complaints
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edging closer
(@edging_closer) reported
@virginmedia so have now been disconnected from VirginMedia, even though I cancelled in Dec and switched it off the next day. Still can cancel my account. VM want me to do all the chasing. Please complete the cancellation of my account.