Virgin Media

Virgin Media Outage Report in Great Malvern, Worcestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Great Malvern come from postal codes WR14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Great Malvern, Worcestershire, England 12/12/2024 00:50

December 12: Problems at Virgin Media

Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Great Malvern, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Great Malvern.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreat Malvern TV
United KingdomWorcester Internet
United KingdomWorcester Internet
United KingdomWorcester Total Blackout
United KingdomGreat Malvern Phone
United KingdomPershore Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • djchrisr Chris Roberts (@djchrisr) reported from Worcestershire, England

    @virginmedia I'm messaging for my mum - their V3 hub 2g radio is not working at all, stopped working last week. Enabling 5g has got it working on their newer devices but service is still very slow. Have tried hard reset, everything, but nothing is getting that 2g signal on

  • fatt_momas matt (@fatt_momas) reported from Worcestershire, England

    @virginmedia No I haven’t because there is no clear number for me to call in regards to the issue

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia Sadly no upgrades. Shame as my broadband etc I’ve been with for 26 years with few issues

  • Rugbymadboxer Rachel Carr (@Rugbymadboxer) reported from Bishop's Cleeve, England

    @virginmedia Hi I did check and there was nothing listed. Also checked the VM app which also stated that there were no known issues. The loss of intermittent connectivity is also an issue but I understand that this is the problem with a Hub 3.

  • LuisASousa79 Luis De Sousa (@LuisASousa79) reported from Bishop's Cleeve, England

    @virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FASchofield Andrew Schofield (@FASchofield) reported

    @virginmedia As I mentioned before I don't have an account with VMedia. I am at work during the day and would appreciate it if you could tell me on Twitter what progress have you made with the encroachment of your equipment on my private land if any as you don't seem to have a solution.

  • Saps_snaps Sappy (@Saps_snaps) reported

    @virginmedia No. I don't think you get this had happened before, around 5 times and you haven't refunded us and left us with bad Internet for around a week each time. We have the screenshots and will be taking it to the ombudsman. We would like to leave virgin media and with no early fee.

  • G00NIES85 Lawrence ‘Chunk’ Cohen (@G00NIES85) reported

    @virginmedia Excellent value for money? Our services are now to be £76pm. The exact same service to NEW customers (and I’ve been with you 23 years ffs) is £29.99 for 18 months guaranteed. Why would I stay? Why? Honestly. Where’s the value for money eh? I expect a DECENT reply. 😡

  • FlorenceUnger Nicola Ashton (@FlorenceUnger) reported

    @virginmedia @TheBHF @O2 92 year old new customer. Simple query re phone number transfer. Been waiting for 3 hours for a WhatsApp response. Very upsetting for her as an elderly, vulnerable customer.

  • JNH77 James Harrison (@JNH77) reported

    @virginmedia guess what? My issue still isn’t resolved. Absolute joke. Failed callbacks again. Agreed a time, no call. Absolutely unacceptable.

  • ravi_p_bansode Ravi (@ravi_p_bansode) reported

    @virginmedia Nothing received.. Yodel still states they don't have any parcel for my address... Wasted 3-4 days on WhatsApp chat service which is inconvenient & ridiculous.. ordered cable from Amazon Prime..Got it delivered sameday! Service from WhatsApp chat service is horrendous

  • Keldavey hippychic (@Keldavey) reported from Bromley, England

    @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

  • LizziebethPhys Lizzie Holland (@LizziebethPhys) reported

    @virginmedia Broadband is absolutely fine. With you and no issues at all. Different platforms to access email. Changing passwords isn't the issue. Important emails (plus probably less important ones) aren't arriving. I noticed at least one other person has said they're having the same issue.

  • RianaMckeith Riana McKeith (@RianaMckeith) reported

    @virginmedia my internet has been gone since 1:30pm, no updates, can’t get in touch with anyone. No answer on tech support line & no answer on live chat - this is getting ridiculous

  • siobhanrowe Siobhan Rowe 💙🇺🇦 (@siobhanrowe) reported

    @virginmedia I sure will as two days is bad but if it not rectified by tomorrow afternoon, I will look at alternative suppliers.