Virgin Media Outage Report in Gorleston-on-Sea, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gorleston-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gorleston-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Gorleston-on-Sea, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Great Yarmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Great Yarmouth |
TV | |
| Great Yarmouth |
Internet | |
| Great Yarmouth |
Internet | |
| Great Yarmouth |
Wi-fi | |
| Great Yarmouth |
Internet | |
| Great Yarmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gorleston-on-Sea, England
Latest outage, problems and issue reports in Gorleston-on-Sea and nearby locations:
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Shane Shanahan
(@Shane_Shanahan) reported
from
Great Yarmouth, England
@virginmedia Well I’ve changed my bank details and called several times to try pay you but the last 2 of your agents somehow couldn’t understand my English accent so I might just keep the money and go down the pub... cheers 🍻
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JDR DecSpec
(@JDRDecSpec) reported
from
Great Yarmouth, England
@virginmedia Your customer service is something else. 12 days I have been without my landline number since new installation! And 10+ hours wasted on the phone to resolve the issue to now avail! How am I suppose to run a buisness without it please tell me!
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Andy Coates
(@AndyWoodturner) reported
from
Beccles, England
@dunleavy138 @NOWTV @virginmedia I've never had virgin so can't really answer about them...but the NowTV box with Entertainment package seems to do for D. It has comedy, movies, Sky channels Etc., and it's no contract and far cheaper than alternatives.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Parker
(@dazlad70) reported
@virginmedia got my hub 4 delivered today for quick self setup the modem just won’t register idiot on the end of the phone couldn’t even read his script A BIT OF ADVICE DONT USE THEM UNLESS THERE YOUR ONLY OPTION
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Karl
(@karljm93) reported
@virginmedia Do you have any info about faults in the NE34 8LL area? For almost 2 weeks now our BB connection cuts out/off constantly, particularly around 9pm each night. 151 just says they're working on a fix with no time estimate info. It's quite frustrating now. Thanks.
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Alison Mackenzie
(@Alison1mackITV) reported
from
Richmond, England
@virginmedia I can now get WiFi again - not sure what was causing the problem - thanks
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Sam 💙
(@sgefc21) reported
No broadband all evening great service again from @virginmedia 👍🏻
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Ian G8XZD
(@G8XZD_TV) reported
@virginmedia Sorry if I haven’t made the problem clear. We are in isolation and can’t get to the shop to drop the equipment off. Hence the request for home collection. Your COVID faq indicates that this is possible. But we are still getting grumpy emails about non return and no communication.
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Helen
(@chronicknitting) reported
@jtlovell1979 It’s the same thing that I was able to fix last time by climbing behind the television but it’s resisting fixing this time. I can still get Netflix and all that but not my Virginmedia stuff. I will have to Phone Somebody 😱
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Karren Hughes
(@KarrenHughes) reported
@virginmedia I have been unable to access the virgin media package that I pay £150 monthly for due to a problem In my area that has been disrupting WiFi since last November. After complaining I have been told I am due £8 per month compensation which seems a very poor response.
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Juggzy Malone
(@Juggzy) reported
@virginmedia In addition,m there is no real facility for lodging a story or narrative as the basis of complaint. Maybe I am wrong. PROVE ME WRONG, Virgin. So this is just another meaningless response intended to appeaee not the complainant but the audience.
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Gary Harrison
(@tinyhaz) reported
@virginmedia any chance of a reply? Woeful service. If only I could choose someone else .. ah I can’t. 🙄
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Baz828
(@baz828) reported
@virginmedia I find it hard to believe Virgin are sorry, since they still refuse to fix the issue, dispute saying its been fixed, for it to go again 30 minutes ago.