Virgin Media Outage Report in Elton, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Elton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Elton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Elton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
TV | |
| Peterborough |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
Internet | |
| Peterborough |
TV | |
| Peterborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Elton, England
Latest outage, problems and issue reports in Elton and nearby locations:
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JB Photography
(@TTBGYT) reported
from
Peterborough, England
@virginmedia any reason my wifi is going off every few hours??? Im fed up with your service constantly messing about with me. You are delivering none of your promises. DO NOT USE VIRGIN MEDIA
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MG | 🌸
(@maaarkle) reported
from
Peterborough, England
I just wanna introduce @virginmedia to @CrapBroadband. They give me a 24 month discount - then when I move halfway through the contract restarts but the discount does not. So I'm paying more money for the same service for the next three months for no good reason.
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daza b
(@dazposhie) reported
from
Peterborough, England
@virginmedia can’t get through to anyone and tv not working after box was updating for 3 hours 😞
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia 2/2 if you can’t provide service just say No don’t keep moving goal posts and do nothing till you get close to the next deadline
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Permission is not the problem it’s your third party availability as the work is scheduled for several different days and no one turned up! Frankly say “we cannot always provide as promised” advertise that statement. I don’t set dates you do and fail to act!
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David Harman 🇪🇺 🐸
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia "There is a problem with the signal on this channel" etc
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@SwindyMiller @virginmedia Error code V53 = Virgin will still be charging you for no service 🙄
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia That is how I did it. FYI: my "On demand" service has literally just stopped working.
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David Harman 🇪🇺 🐸
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia No TV or internet, I've registered my outage
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Josh Hepple
(@JoshuaHepple) reported
from
Peterborough, England
@virginmedia Trying to cancel broadband and your online chat keeps timing out. I have cerebral palsy and only have limited computer access. Please be considerate I’m finding this very upsetting
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🇪🇺 David Harman 🇪🇺 No Rules 4 Me
(@david_harman_uk) reported
from
Peterborough, England
@meal_enjoyer @virginmedia And I just received my price increase too 😠 2nd time in 2 months i've lost service.
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Citing delay in external work by your own third party contractors! Frankly waiting over 45days next installation scheduled for the 17th October but I am confident you guys will cancel again1/2
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georgina sheridan
(@georgiesheridan) reported
from
Yaxley, England
@virginmedia 1 month of awful WiFi and now it’s been down the last 20 minutes during the Spurs game 🤬😡 How can you put your prices up and then have worse service #sortitout
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JB Photography
(@TTBGYT) reported
from
Peterborough, England
Never, i repeat NEVER use @virginmedia, they are the most dogshit, unreliable service ive ever had to use. They boast they are the 'fastest most reliable connection', when they are infact the slowest ive ever used, train wifi is infact faster than your shambles of a network.
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@zI4ltY6GUpw74AE @virginmedia You have to register on their #Website, also "conveniently" not working
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Andy - M1NER
(@andytuk) reported
from
Whittlesey, England
@virginmedia But does your new software support subtitles if the provider is supplying them? I need to make sure before we upgrade to 360.
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David Harman 🇪🇺 🐸
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia You have an outage in area 22 (NOT showing on status checker)
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🇪🇺 David Harman 🇪🇺
(@david_harman_uk) reported
from
Peterborough, England
@Garethg1982 @virginmedia That is exactly the same problem I have with my service, I've used the the #Virgin test on their site, it tells me my "Box" ISN'T EVEN connected 😬 #Hopeless
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Rubbish customer care! Three last minute cancellations over 2 months! Still waiting for broadband installation! Far too many third party contractors who are useless 🙄🙄🙄! Everyone pls stay off Virgin
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only art.
(@hanterco1) reported
from
Peterborough, England
@virginmedia I will ask next years for phone number to contact service but that depends on Santa is he also lost contact with your customer services? Very bad to be desconct to outside world, anyone can read that ? Pleas put word or 2 make my day lost hope and interest to be answered
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jose Raine
(@plum_chutney) reported
@virginmedia Thanks for your response! No, not yet. I can't find any information on the emails I received on ordering, either. I hope I have arranged a new, 5G sim, keeping my existing number. Can you help?
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Leigh
(@leigherin88) reported
@virginmedia It’s outrageous. That means I’m without service for a month!
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Suz
(@supacd) reported
@virginmedia (2) charged activation fee for v6 box ordered by engineer. Rang customer services Weds to be told charge will be removed. Called again yesterday to be told they can’t remove the charge. Put through to retention team who finally said charge would be removed but not happened yet.
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Suz
(@supacd) reported
@virginmedia (1)I have called the tech services a number of times to be told variously there is / isn’t a fault in the area. Rang again yesterday to ask engineer to visit as new equipment either not working fully/ not resolved issue.Waiting for call back today but unclear this will happen
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We Are In The ****
(@InTheShite) reported
@virginmedia Its back up and running now. It tends to go down and have many issues between 7-9pm the majority of the time i have issues. Pressing the WPS button on my router waiting 10 mins and then resetting seemed to work eventually
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d̶e̶n̶e̶ ̶⚡️o̶c̶t̶o̶b̶e̶r̶ (fictional writer)
(@deneoctober) reported
Yesterday, email from @virginmedia rolling out mega BB. Today no service since early am. According to Virgin NK issues. All outage sites: Virgin apocalypse. Get sent into loop when try to open My Virgin or change password. Where ******** you hiding Virgin? I have a class soon.
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zach close
(@Zachclose2000) reported
@virginmedia I having the problems I always have been having since we joined
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Andy Porter
(@AndyPorter0801) reported
@virginmedia Trying to call to cancel my account and it keeps dropping all the time. Can we sort this?
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Gracie Mae
(@hotbyd) reported
@virginmedia We are supposed to have an account manager who never answers her phone. Left numerous messages but not a call is returned. Her name is Tan so if can get her to call that would be great. We just want this sorting one way or another. Either we can have the service or not!
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Roman Mittermayr
(@mittermayr) reported
@virginmedia Can't book an engineer because I am not physically present, even though the issue is outside the house. Can't book a router replacement (which is not the issue), because I am not there to receive it, replace it. Says no faults in area. Nobody touched the cables in the house.