Virgin Media Outage Report in Eckington, Worcestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eckington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eckington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Eckington, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
TV | |
| Cheltenham |
Total Blackout | |
| Cheltenham |
Phone | |
| Cheltenham |
Phone | |
| Evesham |
||
| Cheltenham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eckington, England
Latest outage, problems and issue reports in Eckington and nearby locations:
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today
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booksbythewoods
(@booksbythewoods) reported
from
Cheltenham, England
@virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint
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booksbythewoods
(@booksbythewoods) reported
from
Cheltenham, England
@virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday
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The Mayflower
(@chunfkong) reported
from
Cheltenham, England
@virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??
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Neil Richardson
(@ricoedd) reported
from
Cheltenham, England
Virgin media broadband down again!!! #virginmedia. Need to move to other provider.
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Hannah ❤️
(@Hannah_S39) reported
from
Cheltenham, England
Why is my @virginmedia WiFi down boooooo
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Dom the property finance chap
(@DomSheahan) reported
from
Cheltenham, England
@virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom
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tommytheoralsurgeon
(@tfalees) reported
from
Cheltenham, England
@virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?
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Hannah🌻
(@HannahTwine) reported
from
Cheltenham, England
@virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!
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Hannah ❤️
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia No they can’t help
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia About renewing my contract, and how you could help me
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Dave.C 🏴☠️#FBPE #Rejoin
(@Davinci9999C) reported
from
Cheltenham, England
@virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.
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Dom the property finance chap
(@DomSheahan) reported
from
Cheltenham, England
Never ever ever have @virginmedia internet. Constant drop off, nowhere near promised speeds. Rubbish @Ofcom
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lizzie Jenner (she/her) 🏳️🌈
(@EJennerSLT) reported
@Danny_D_Pearson @virginmedia Any luck leaving #virginmedia? I was promised an email within 24 hours after cancelling on the phone and it never came. Can't say I'm surprised. One #failure after another. @virginmedia
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steve charlton
(@SteveCharlton) reported
@virginmedia my tivo is making a beeping noise and hasn't started up all day. When I phone 151 I'm told work is being undertaken and the service will down until 4pm today. Its after 7.30 now :(
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Gino Johnson
(@_GinoJohnson) reported
@virginmedia Sorry for the delay. We have managed to fix the online account this evening. I will try to call again tomorrow. How do we go about putting a complaint in about the first two advisors? Because of them and the issues we are having we are considering changing suppliers now.
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Ljmog95
(@_Ljmog95) reported
hello @virginmedia. attempted to cancel your awful broadband and the customer service woman wouldnt and said she would contact tech support instead. she said she would contact me back and never did. How do i cancel your **** service if customer service wont let me?
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zowie Stubbs
(@SharplesZowie) reported
@virginmedia Yeah we have the same problem and now we are leaving virgin
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Cameron Clark
(@Camclarky) reported
@dean_deaniebum3 @virginmedia They already put the code home down.. Was 1 hour, 2 min call..🙈
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clubhouselurker
(@clubhouselurker) reported
@virginmedia wifi has been down since yesterday morning due to a “fault”. Engineer apparently fixing this and would be done 8pm today - just checked website to see it’s now pushed to 10am tomorrow? I’m wfh and have had to miss several important meetings due to this poor service!
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A.abu
(@Aabu21480992) reported
@virginmedia Your appologise wont help my sheilding mother or children join their online classes. I need somthing done.
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salman rafiq
(@salmanr88416644) reported
@virginmedia I give up absolutely useless customer service , I will be no doubt filing a complaint. Enough of the excuses , get a move on and fix up . I’m not the only one suffering with this lacklustre performance
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Linda Scott
(@scott_linda) reported
@virginmedia I was on hold for 1.5 hours. Cut off. No-one rang me back but they have my number as I rang from my Virgin mobile. I want to cancel my contract, told I was still in contract. Have email dated 13/10/20 to confirm out of contract. What do I do now?