Virgin Media

Virgin Media Outage Report in Dyserth, Denbighshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dyserth, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dyserth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dyserth, Denbighshire, Wales 12/11/2024 22:50

December 11: Problems at Virgin Media

Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dyserth, Wales

Latest outage, problems and issue reports in Dyserth and nearby locations:

  • peteholt36 Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 (@peteholt36) reported from Mostyn, Wales

    @virginmedia I want to have a uk manager customer services phone me tonight! This is urgent I'm disabled you cut my phone off, to long story for here! Disgusting the way this is run! I'm seriously thinking of taking you to Court

  • WKLetting West Kirby Letting Ltd (@WKLetting) reported from Hoylake, England

    @virginmedia I have tried calling and emailing virgin media to cancel my broad band contract. I have also written to virgin media on 1/7/2020 to cancel contract but No reply !! Not good service and would advise against using virgin media

  • peteholt36 Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 (@peteholt36) reported from Mostyn, Wales

    @virginmedia You check this number account, you’ll see it’s unused mostly few seconds per call, if this data was an error, which it sounds like it was, then considering It’s never happened before this is wrong, I have no income, Disabled +44 (0) 7914 851253

  • peteholt36 Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 (@peteholt36) reported from Mostyn, Wales

    @virginmedia My wife’s just left the house! But she’s give me permission to chat, ask security details no problem

  • simonmcbeth1 simonmcbeth (@simonmcbeth1) reported from Hoylake, England

    @virginmedia actually shocked at how poor your customer contact centres are, the ones in the UK and the ones offshore. No resolution, no quality customer experience means your product is completely ruined by your service delivery

  • WKLetting West Kirby Letting Ltd (@WKLetting) reported from Hoylake, England

    @virginmedia no response 21 days since I wrote, email and called you to cancel virgin broad Poor customer service !!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported

    @virginmedia @DelGir1s I feel your pain. Being a Virgin customer can be a full time highly stressful job

  • you_are_a_tweet Dominic Snook (@you_are_a_tweet) reported

    @virginmedia I was expecting an engineer to install my new service between 1-6 today, got a call saying latest they'll be is 7. Still no engineer. Tried calling you but phone got cut off after 25mins. Can you tell me what's happening? #WhatsGoingOn

  • Gspinks1987 Gareth Spinks (@Gspinks1987) reported

    @virginmedia is there any reason that my wife made a complaint on the 5th Feb but still hasn't received a reply? #virginmedia #poorservice #badcustomerservice

  • MeeshyMoo Meeshy (@MeeshyMoo) reported

    @virginmedia I’m getting really frustrated with the intermittent dropping out of our broadband, no problems in area... called the line can’t speak to anyone... ahhhh 😖😖😖

  • chris_cass_235 Chris Cassidy (@chris_cass_235) reported

    @virginmedia I’m having trouble ordering a new remote on your website it keeps saying technical fault can you please DM before I contact Sky and switch to them

  • richiebunn Dickie B (@richiebunn) reported from West Bromwich, England

    The award for the worst ever customer service goes to @virginmedia over an hours wait to get through.

  • vickywitcherley Victoria ✌🌻 (@vickywitcherley) reported

    @mouthwaite @virginmedia This was the same as me and drove me mad and my bill kept increasing and no wifi, eventually went to BT and they are great and quarentee wifi in each room. No trouble so fars.

  • ibrocksom Ingo (@ibrocksom) reported

    @virginmedia why can you never see offers or Upgrades on your acc, it beggars belief that this hasn’t been sorted yet, ridiculous

  • phall851 Peter Hall (@phall851) reported

    @virginmedia our WiFi service has changed. Range/reliability is shocking. Countless calls to call centre with no resolution, except to try to charge me more for a service I had. Been with you years. Really shoddy service.

  • HoundourXI Houndour (@HoundourXI) reported

    Virgin Media have the worst WiFi I’ve ever experienced