Virgin Media Outage Report in Dunoon, Argyll and Bute, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunoon, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunoon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dunoon, Argyll and Bute, Scotland
The most recent Virgin Media outage reports came from the following cities: Greenock and Helensburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Greenock |
Internet | |
| Greenock |
Wi-fi | |
| Helensburgh |
Internet | |
| Greenock |
Internet | |
| Greenock |
Internet | |
| Greenock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunoon, Scotland
Latest outage, problems and issue reports in Dunoon and nearby locations:
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia @stumcc761 Service is always shocking, fed up with it 😒🥱
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Steven
(@bolton2710) reported
from
Greenock, Scotland
@virginmedia two days in a row broadbands gone down.
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia My Broadband appears to be down. Can you please assist?
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻
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Andy Murdoch
(@AGM60) reported
from
Wemyss Bay, Scotland
@virginmedia Therein lies part of your issue. Contact centre customer service non-existent. No accountability. Empathy zero and telephony platform not fit for purpose @richardbranson I look forward to a resolution as per an email now received. Confidence low unfortunately.
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia ridiculous service, constant no internet at home and affects more than one of us!!! Someone dm me and get this sorted, absolutely fed up
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Lee Barros (Fotze)
(@BarrosLXXXIX) reported
from
Greenock, Scotland
@virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia 18.40. I got a text saying service was fixed and if I was still having issues to switch it off for 30 minutes, I left it off for 45.
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David McClure
(@DavidSMcClure) reported
from
Greenock, Scotland
@virginmedia literally about to lose my shit.
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia Hi, yesterday we restarted our modem, ever since only half the devices in the house have wifi... half of them cant even find our network anymore, ranging from phones to smart TVs... can I please have some assistance as to why this has happened?
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Ross.
(@500DaysOfMisery) reported
from
Helensburgh, Scotland
@taryamboyd @virginmedia Hi Ty, your service is shit and I’ll be lodging a formal complaint with your manager for this abhorrant customer service. Have a good weekend, ****
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SharleenStrachan
(@Sharleen87) reported
from
Greenock, Scotland
@virginmedia wifi down again
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia I’ve had terrible WiFi coverage at home in the past few weeks and a mega frustrating conversation with your tech team this afternoon.
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia After 40 minutes our television service via @virginmedia was restored. It was quite a lengthy update though
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@Aaroonio @virginmedia Not working this morning here.
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia I’m doing it on my mobile via my mobile network
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Mark Thompson
(@thompsonmark_) reported
from
Greenock, Scotland
@virginmedia @DanRoPo I am also having this problem. 7 times since 8am this morning on my landline!!!!!
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia The service page is unavailable! It’s giving an error message. And I cannot face an hour on hold on the phone again.
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia @stumcc761 Service is always shocking🥱
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Andy Murdoch
(@AGM60) reported
from
Wemyss Bay, Scotland
@Lardo9 @virginmedia Never been hung up upon 3 times!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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W Coales
(@w_coales) reported
@MerrynSW I have found @virginmedia to have the worst customer service I have ever encountered. This by some distance. Really difficult to imagine how it could be worse. .
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emma
(@emkel19) reported
@virginmedia What's the point?🤷I've spoken to I don't know how many people now and noone will help or do anything about it. I will leave as soon as I can afford the cancellation fee and will advise anyone to never use @virginmedia
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Tigers4Ever
(@Tigers4Ever2010) reported
@virginmedia Sadly yes! Although when the contract is up, don't think we'll be in future..... Worst service ever!
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Tigers4Ever
(@Tigers4Ever2010) reported
@virginmedia Last week, you booked an engineer call out & then cancelled it the day before because the problem miraculously fixed itself despite it being nothing to do with your service. It's funny every time we see a random virgin media van anywhere nearby, within hours there is a change!
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Neil Young
(@Young73Co) reported
@virginmedia This is how my service is going so far. 29th Dec - 1st install date. Internal install done but external cabling not installed correctly (NO SERVICE).Informed there's a blockage and a 3m trench would need to be dug to sort it. Even though the cable runs overhead!
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Lisa Wrightson
(@LisaWrightson71) reported
@virginmedia absolutely useless customer service. Paying for Broadband that doesn’t work & all I’m being told is that it’s a service issue in the area?! It’s been going on for months?
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MentalMoles
(@MentalMoles) reported
@virginmedia I don't want to have to cancel, I want the deal and package I signed up for. See complaint reference C-300123764. I have since called and spoken with a manager who did nothing to assist and told me it'd take them 14 working days to even issue a deadlock letter!
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Mudds Muddassir Sayed
(@MuddassirSayed) reported
@halalcosco @virginmedia Yep... Got same issue in BB2.. Rang Virgin, apparently will be fixed by 2:45am! 😡
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Tom Griffiths
(@triffiths) reported
It’s now been nearly SIX WEEKS since @virginmedia first attempted to connect us up to their broadband. We’ve had three engineer visits and one no show. This ineptitude and abject customer service has cost me three days of work and an inflated mobile bill from using mobile data.
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Imran M
(@whoosah25) reported
@virginmedia They used to work but since Friday I’ve had this problem. Your team sent me out a brand new pod today, guess what - it’s the same problem. I think the hub 4 is the problem. I wish I never changed from the hub 3 to 4.