Virgin Media Outage Report in Dorrington, Shropshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dorrington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dorrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dorrington, England
Latest outage, problems and issue reports in Dorrington and nearby locations:
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Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia 1/2 It’s with all devices, we’ve tried everything, we’ve reset, we’ve turned everything off and on again, we’ve switched from 5ghz to 2.4ghz and back again … it’s … just … so … slow! 😫😫😫 And I don’t get why we should need to be IT experts to get a good service …
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Robin
(@Tao1358) reported
from
Wellington, England
@TelfordWrekin @virginmedia Virgin broadband down in TF1 but tv ok.
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Love is in the hair
(@Loveisinthehai7) reported
from
Telford and Wrekin, England
@virginmedia can you help me? I have lost itv channel, its completely frozen. All other channels are fine and I have cheaked wires and reset my box.
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Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia is there a broadband issue as mine has suddendly stopped working tried re set router still nothing am in Telford
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Philip Osborne
(@philip_osborne) reported
from
Telford and Wrekin, England
@virginmedia Nothing listed on the service status page.
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia 35 minutes trying to talk to someone and nearly two hours from your how can I help tweet. No wonder I'm leaving
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monish sengupta
(@sengupta_monish) reported
from
Telford and Wrekin, England
Dear @virginmedia I have called you four times to resolve my bill. Every time I was promised to get a resolution within 3 hours. This is going on since 9th October.
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia Update says 6:30pm. It has been down since 2pm. No updates via text or email. Very disappointed.
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Hey @virginmedia my router is dropping the internet everyday on multiple devices. Pls help.
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Don walker🇬🇭🇬🇧
(@DonWalker124) reported
from
Telford and Wrekin, England
@virginmedia Exactly the same thing they keep telling me whenever I called them so if you truly want to help kinda send someone to come & have a look. Tf3 2LD.
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BurriJo
(@BurriJoD) reported
from
Wellington, England
Last night I did something that I have probably never done before, at least not that I can remember; before I went to bed I said a prayer to the Baby Jesus. To ask him to fix the @virginmedia internet by the morning. Cont...
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Captain Buzzkill RN
(@GrumpyXMatelot) reported
from
Telford and Wrekin, England
@virginmedia 40 minutes and I finally get to talk to someone before being put on hold again as I'm bringing transfered because that person from @virginmedia can't help despite going through a multi choice option list that be part of the Turing test
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia
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James Agg
(@Jimmyboy35) reported
from
Telford and Wrekin, England
@virginmedia can someone from your customer retentions message me or let me contact someone had a very embarrassing offer for a new deal been a customer over 23 years I was told if I dropped sky sports and bt sports it would cost more
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Ken
(@Ross6Kennedy) reported
from
Wellington, England
Amount of money @virginmedia charge you and they can’t even sort out a problem overnight #shambles
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Elaine mills
(@elainemills123) reported
from
Telford and Wrekin, England
@virginmedia hello already have broadband with you but 2 weeks ago visited shop signed up for phone and tv not got phoneline working yet tivo box not arrived dont know when live date is can you help
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Kallie
(@kalliewood1965) reported
from
Wellington, England
@virginmedia Been trying to get thru to you by phone for 3 days now!! You’re well overcharging me for broadband please help me!!
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John Gallagher
(@rexham) reported
from
Telford and Wrekin, England
@virginmedia hi are you running an anniversary prize comp. my browser keeps picking up a page saying so and I can’t get rid of it. Help
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Simon Bonds
(@SimonBonds007) reported
from
Telford and Wrekin, England
@virginmedia any reason why it’s taking you 4 hours to fix a problem in our area. This is the service you expect us as existing customers to pay through the nose for. But when we ring up and complain you say your deals are for new customers only!
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Chris Shepherd CIHCM
(@MscChris) reported
from
Admaston, England
Hi @virginmedia any idea what the broadband issue is in TF5 ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben
(@Ben27045969) reported
@BBCWatchdog @Ofcom Hey @virginmedia, been waiting over a week for a TV box to be delivered following a contract upgrade. Tried online chat after talking to 6 people, apparently our order was never placed but we have a confirmation email? Do you not value loyal customers?
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xX scotts man Xx
(@Morgan86481224) reported
@virginmedia Nothing they haven’t found our missing payment, they can’t tell us why the money keeps going missing, and all we got was “ummmmm yeah sorry”. We have put in a complaint because this continues to happen and we have asked for compensation.
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Pablo Discobar
(@PaulDevenney) reported
It's amazing the fine margins in life. After many years I decided I may switch to @virginmedia for my phone and broadband but since their site constantly takes me to an up-selling page followed by an error and phone number I'm just staying with Sky - bad websites lose my custom!
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Ben
(@Ben27045969) reported
Hey @virginmedia, been waiting over a week for a TV box to be delivered following a contract upgrade. Tried online chat after talking to 6 different people, apparently our order was never placed but we have a confirmation email? Do you not value loyal customers?
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Paul de Souza 🇬🇧🇪🇺🏁
(@_Paul_de_Souza) reported
@esmelucy23 @ITVSport @virginmedia Customer services call Im afraid.... may take 40 mins to get attention but if its that bad I think you should get it fixed.. something is wrong. Good luck... and thank you for your tweets. Warmest to you and family.
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Pierre Visser
(@Pierre_Visser7) reported
@virginmedia any problems in Limerick area? Have had no connection for quite a while now
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michaela walker
(@michaela_w_) reported
The service received as an existing customer by @virginmedia is disgusting. They put their prices up and up & the service gets worse. Our bill has doubled in price after our contract ran out. Our box doesn’t work properly & I have spent hours trying to get it sorted to no avail
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thomas
(@thomas82961188) reported
@virginmedia @BBCWatchdog virgin today your customer service dept was so rude calling me a liar then cutting me off also trapping me with a £240 bill to leave after having no wifi for over six months and no resolution breached contract🤔this is going to trading standard and other
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Andy Lutwyche
(@andylutwyche) reported
@MathsTeacherKYP @virginmedia I should add that Virgin tried to catch us out with an ancient router. The business practises of some companies is poor and I think we may move as a result.
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Smoochie
(@RobynSmoochie) reported
@virginmedia I want to cancel my contract. Can I do this online via my account or do I have to do it over the phone? Can you send me a link to terminate please