Virgin Media Outage Report in Dorchester, Dorset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dorchester come from postal codes DT1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dorchester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dorchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dorchester, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Dorchester.
City | Problem Type | Report Time |
---|---|---|
Dorchester | Phone | |
Dorset | Internet | |
Weymouth | Internet | |
Weymouth | Wi-fi | |
Blandford Forum | Total Blackout | |
Weymouth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dorchester, England
Latest outage, problems and issue reports in Dorchester and nearby locations:
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Neil Johnston
(@Neil_J74) reported
from
Dorchester, England
@virginmedia Can’t access my online account. Have tried on 3 different devices. Doesn’t recognise my username (email) or password. Won’t accept password reset and have been told I’m using correct login. Also want to have ihone unlocked, and was told it is by agent. It isn’t.
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Neil Johnston
(@Neil_J74) reported
from
Dorchester, England
@virginmedia you guys seriously need to improve customer service for UK mobiles. Can’t access or reset password to online account, long wait for customer service on phone and incorrect information being given to me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Kelly
(@realjackoh187) reported
from
Widnes, England
@virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician
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Laura Fell
(@LauraFellover) reported
@virginmedia @DaveZ_uk Dave, please keep us posted, unfortunately one of many shady things I’ve heard about VM recently. Where automated systems fall down and customers are NOT numbers with all the same issues…
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DMS
(@Dsprules1) reported
@virginmedia has nothing but problems since we’ve changed our wi-fi with you. Constantly not working. Any help to fix this please?
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Cooke
(@Anthonycooke360) reported
@virginmedia When they attend, cause this would be the 3 attempts by you lot. If you don't cancel.
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round the twisties
(@smitt2204) reported
@virginmedia Had message this morning saying you might manage to get here today to install and fix then got another message saying, actually, well wait till the new month!
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john logan
(@logie100) reported
@VMSportIE Oh Delaney you talk some crap. Virgin media any chance you could get a pundit that knows what they are talking about and not use a failed footballer
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Cooke
(@Anthonycooke360) reported
@virginmedia No it's not and because you don't offer two hour time slots I have to wait until next Saturday for another engineering. Seriously you need to sort your customer service out. Once this contract is over I'm leaving
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Jack Kelly
(@realjackoh187) reported
from
Widnes, England
@virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?
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round the twisties
(@smitt2204) reported
@virginmedia ...so, you switched it off in my new house as it wasnt under my name and that ment no one was paying you for it? yet now I live here paying for your service and getting **** all.
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Idle Hands
(@idle_h_) reported
@Iwillreturn @virginmedia I bought my own router and use the VM hub in modem only mode. Works much better. The customer service is terrible I agree. They don’t give a ****.