Virgin Media

Virgin Media Outage Report in Defford, Worcestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Defford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Defford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Defford, Worcestershire, England 12/12/2024 08:45

December 12: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Defford, Worcestershire, England

The most recent Virgin Media outage reports came from the following cities: Great Malvern and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreat Malvern TV
United KingdomCheltenham Internet
United KingdomCheltenham Total Blackout
United KingdomCheltenham Internet
United KingdomCheltenham TV
United KingdomEvesham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Defford, England

Latest outage, problems and issue reports in Defford and nearby locations:

  • WoodyWitters Anya Wood PR (@WoodyWitters) reported from Cheltenham, England

    @virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.

  • Cxlzeh Calzeh♛ (@Cxlzeh) reported from Cheltenham, England

    Doubt I’ll be streaming today because of virgin media going down...

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint

  • Hannah_S39 Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia Love when the connection to the messaging service is unavailable

  • outtheratrace49 David Crebbin (@outtheratrace49) reported from Cheltenham, England

    I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?

  • chunfkong The Mayflower (@chunfkong) reported from Cheltenham, England

    @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint

  • Hannah_S39 Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

  • WattsChelt Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint

  • natsc0tt N A T A L I E👼🏼 (@natsc0tt) reported from Cheltenham, England

    Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤

  • LuisASousa79 Luis De Sousa (@LuisASousa79) reported from Bishop's Cleeve, England

    @virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis

  • joe_joeharper Joe Harper (@joe_joeharper) reported from Cheltenham, England

    @Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.

  • Jen_M0nt Jen -Zumba_Kids with Jen (@Jen_M0nt) reported from Cheltenham, England

    Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

  • DrPaulAtkinson Dr Paul Atkinson (@DrPaulAtkinson) reported from Cheltenham, England

    @vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!

  • shon_douglas Shôn Douglas (@shon_douglas) reported from Cheltenham, England

    @virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.

  • natsc0tt N A T A L I E👼🏼 (@natsc0tt) reported from Cheltenham, England

    @virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.

  • jamierudge Jamie (@jamierudge) reported from Cheltenham, England

    @virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠

  • joe_joeharper Joe Harper (@joe_joeharper) reported from Cheltenham, England

    @virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • realjackoh187 Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

  • LauraFellover Laura Fell (@LauraFellover) reported

    @virginmedia @DaveZ_uk Dave, please keep us posted, unfortunately one of many shady things I’ve heard about VM recently. Where automated systems fall down and customers are NOT numbers with all the same issues…

  • Dsprules1 DMS (@Dsprules1) reported

    @virginmedia has nothing but problems since we’ve changed our wi-fi with you. Constantly not working. Any help to fix this please?

  • Anthonycooke360 Cooke (@Anthonycooke360) reported

    @virginmedia When they attend, cause this would be the 3 attempts by you lot. If you don't cancel.

  • smitt2204 round the twisties (@smitt2204) reported

    @virginmedia Had message this morning saying you might manage to get here today to install and fix then got another message saying, actually, well wait till the new month!

  • logie100 john logan (@logie100) reported

    @VMSportIE Oh Delaney you talk some crap. Virgin media any chance you could get a pundit that knows what they are talking about and not use a failed footballer

  • Anthonycooke360 Cooke (@Anthonycooke360) reported

    @virginmedia No it's not and because you don't offer two hour time slots I have to wait until next Saturday for another engineering. Seriously you need to sort your customer service out. Once this contract is over I'm leaving

  • realjackoh187 Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

  • smitt2204 round the twisties (@smitt2204) reported

    @virginmedia ...so, you switched it off in my new house as it wasnt under my name and that ment no one was paying you for it? yet now I live here paying for your service and getting **** all.

  • idle_h_ Idle Hands (@idle_h_) reported

    @Iwillreturn @virginmedia I bought my own router and use the VM hub in modem only mode. Works much better. The customer service is terrible I agree. They don’t give a ****.