Virgin Media Outage Report in Dartmouth, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dartmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dartmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dartmouth, Devon, England
The most recent Virgin Media outage reports came from the following cities: Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Paignton |
Phone | |
| Paignton |
Total Blackout | |
| Paignton |
Wi-fi | |
| Paignton |
TV | |
| Paignton |
TV | |
| Paignton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dartmouth, England
Latest outage, problems and issue reports in Dartmouth and nearby locations:
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Router being swapped some time this week ! New customer deal significently better then a customer of 15 years !
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia It fails daily, last two pay per view films buffered. After numerous calls to CS it is established I need a new box ! Also discussed my package offer which runs out on 31/7 for him to advise I go to sky !! After 15 years service !
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @martybhoy1979 Having same issue !!!
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Chris Wright
(@saints76) reported
from
Borough of Torbay, England
@virginmedia Just when I thought you'd fixed it, it goes wrong.....was working fine during the day. Busy times your service is shocking. I've now got the same message.... insufficient bandwidth.
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Nick Hancock 🇪🇺
(@nickhancock741) reported
from
Borough of Torbay, England
@BoostTorbay @AndrewBrazier1 Never used the first two options. Very much old school. None of the fancy pants Sky or Virgin Media either. Just plain old Freeview for me
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Liz Loly
(@LizzyLoly) reported
from
Borough of Torbay, England
@virginmedia I have been trying to get hold of someone to establish why I cannot login to my account online and why I have been overcharged. Despite being told several times that someone would get back to me in 24 hours it never seems to happen. Please advise how I can reach you.
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james miller
(@jamesk491) reported
from
Borough of Torbay, England
I recently cancelled my virgin media contract to join Nowtv...not a good move!..Brilliant concept but just try and speakt to customer services...ho hum..gonna rename it as The Abyss..
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia Have tried 3 more times to get through with the same outcome. Paying a lot of money for no service and no customer service!
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Maria Powell
(@MariaNDPowell) reported
from
Stokeinteignhead, England
@virginmedia Please advise how to remove/reset a Virgin Media online account as original login details all out of date. No help on website, live chat or text so please don’t suggest these.
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Denise
(@Dangem58) reported
from
Borough of Torbay, England
@virginmedia Wow, £96 a month full package! Never even asked for it, and all phone numbers unavailable!!! #Swindlers
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Mike Blakeley
(@blakersm76) reported
from
Borough of Torbay, England
@FlipflopRobbie @heartstreatham @virginmedia @suebright01 I felt a little left out today so thought about an outage this morning ... and guess what ! No @virginmedia broadband for 2 hours #intheclub
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia been a loyal@customer over 15 years. Terrible service . Router issues, tv issues, renewal package severly higher than new customer discount. Told to go sky for a better price !! Great customer service #virginmedia
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Owen
(@Owen_TwoTwos) reported
from
Borough of Torbay, England
@virginmedia All sorted, went down for about 4 hours in total yesterday then came back up.
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Redsoilgirl
(@redsoilgirl49) reported
from
Borough of Torbay, England
@virginmedia second time this week internet and TV has stopped working and can’t get through on phone to get help. No problems in our area HELP!!!! #fedupwithvirginmedia
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@Bearded365Guy @virginmedia I’ve tried to get the link a number of times but they still have t sent it. Awful service I just want to speak to a person who doesn’t put me on hold and redirect me to another dept who don’t answer, so frustrating
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia here we go again unable to watch movies or Netflix #buffering #virginmedia customer service unhelpful 😡
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia total dismay , terrible service, routers constantly fail . Call CS and told you have been customer over 15 years but best to go to @sky for a better price !!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia Hi John apparently they are unable to help I now need to contact the oomph team !! No contact details , joke
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Cheryl 💇
(@cherylblackmini) reported
from
Borough of Torbay, England
@virginmedia I had my WiFi and phone installed back in June , the box outside my house was broken so your engineer connected to my next door neighbour, and was told it would only be for a week , I have phoned numerous times and just get ignored . Atrocious service!
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Jackie Kelly
(@JackieKellySW) reported
from
Borough of Torbay, England
@virginmedia @RobWorthington2 Same issue here 😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James McLean
(@JamesMftbRSc) reported
@virginmedia An utter **** show from Virgin Media and O2 since 10am. 💩💩💩
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Liam Wilson
(@Lwilson90) reported
@virginmedia @DarrenSenior9 I have this problem where you have a copy and paste response @virginmedia do you have any real people in your company?
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Richard Lenton
(@Leno_17) reported
@virginmedia How is even possible to sell out when the app is down all day?
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shane kelly
(@shanio1983) reported
@virginmedia Absolute shambles service be ashamed o2, high demand my arse how did people get tickets if it was down, **** it gonna get a garlic bread takeout and watch a peter kay dvd, with no hassle at all. @O2
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bethy
(@betttttthy) reported
@virginmedia please direct to relevant department. I have spent hours on the phone for compensation I am owed due to 12 days of loss of service, every month I’m told it will be applied to my next mill. For the last 4 months, it has not been applied l! 1/2
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Miles Harvey
(@eCommencal) reported
@virginmedia « Would you be able to provide us with the detailed description from your contract copy, please? We will need to confirm: a) package and service description (BB speed, TV bundle & landline talk plan - if any) as seen on contract b) your monthly price for this contract « EMAILSENT
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out4zero
(@out4zero) reported
@virginmedia Got to laugh, the app has been down all day as has O2 Priority
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Emanuel
(@Emanuel72071030) reported
@_thisistom @virginmedia “You can cancel your agreement at any time by giving 30 days' notice.”
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WIll.i.amm
(@WILLIAMAINNES) reported
@virginmedia Utter nonsense. The app has been down all day. I bet a freedom of information request would show you had minimal tickets and Virgin staff will have bought them. Pathetic
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munrobasher
(@munrobasher) reported
@NataliaKallai @virginmedia Yeah I've kept trying on and off... never got the page to load