Virgin Media outages and service status in Culmore, Northern Ireland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Culmore, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Culmore, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Culmore, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Culmore, Northern Ireland
Latest outage, problems and issue reports in Culmore and nearby locations:
-
Terence O'Brien (@tobconnell) reported from Culmore, Northern Ireland@virginmedia how do I cancel racing tv
-
David Gallagher (@davy_gallagher) reported from Eglinton, Northern Ireland@VirginMENA @virginmobileusa @VirginMediaNews @VirginMediaIE @vmbusiness @VirginMediaCorp @VMSolutions_ @virginmedialife Once again I must congratulate @virginmedia on the ability of UK customer service to completely ignore my request. I’ve only been waiting since 18 March.
-
Manus Daly (@daly_manus) reported from Foyle Hill, Northern Ireland@queenchristina_ @virginmedia I bet you would have a problem if you wanted to upgrade
-
David Gallagher (@davy_gallagher) reported from Eglinton, Northern Ireland@virginmedia So you are now suggesting that I make a complaint about a complaint I’ve already made in Dec 2020. Recently I have been accused by your contractor of being dishonest I certainly hope that he has proof of his allegation. @BBCWatchdog
-
Blake McCarthy (@lordflamegx) reported from Derry, Northern Ireland@virginmedia is there a current outage going in NI? Lost our connection atm
-
Karl (@karldbradley) reported from Derry, Northern Ireland@virginmedia Internet speed has been terrible for over a week, to the point I have to use my 4G at home. Have had constant problems with it since sign up.
-
Kevin Harley (@Kevin__Harley) reported from Culmore, Northern Ireland@virginmedia All sorted guys. My bad. There was a router software update going through and I didn’t see the lights flashing.
-
David Gallagher (@davy_gallagher) reported from Eglinton, Northern Ireland@DMFotoNI @virginmedia The reason I ask is I changed completely to VM about a year ago and I find it good with two exceptions 1. Mobile coverage is poor. I’ve just changed to Sky which piggybacks the O2 network. 2. If you have an issue VM customer service is diabolical.
-
David Gallagher (@davy_gallagher) reported from Derry, Northern Ireland@virginmedia I have emailed this morning and like many other times I have not received a reply. My recent dates of contact are 11/3, 25/3, 30/3, 31/3, 1/4 and 12/4. My email today outlines my intention to escalate my complaint and instigate legal action for the damage to my garden.
-
David Gallagher (@davy_gallagher) reported from Eglinton, Northern Ireland@virginmedia Right I’ve just wasted another hour and a half waiting to speak to one of your agents and once again I’ve been fobbed off with the old line “I understand your grievance and I’ll look into it” if I’m to believe that there must be a lot of VM staff looking into my problem.
-
Jason McIntosh (@JasonMcIntosh88) reported from Derry, Northern Ireland@virginmedia Nope, apparently there’s nothing any of the eight of your colleagues can do. I’ve been advised I should phone the engineer who did the original installation directly to see if he can help. Sounds ridiculous, right...?!
-
Karl (@karldbradley) reported from Derry, Northern Ireland@virginmedia Issue is over my WiFi, had a look and everything seems to be ok using my post code on that link.
-
David Gallagher (@davy_gallagher) reported from Eglinton, Northern Ireland@virginmedia @BBCWatchdog Once again I must compliment VM customer services on their ability to ignore my messages for 10 consecutive days. I have received an auto response first thing in the morning asking if I still needed help but alas that’s where the contact ends.
-
Jason McIntosh (@JasonMcIntosh88) reported from Derry, Northern Ireland@virginmedia Apparently Covid means you’re limiting engineer visits where possible! So now I’m paying for services I can’t use, and nobody in your call centres will help at all.
-
David Gallagher (@davy_gallagher) reported from Eglinton, Northern Ireland@virginmedia That’s very good but it’s not a reflection of your (non) customer service.
-
David Gallagher (@davy_gallagher) reported from Eglinton, Northern Ireland@virginmedia @BBCWatchdog Well what can I say, the level of customer service from VM has once again excelled all expectations but I would be telling lies just like VM do. Despite numerous verbal and written promises you have failed to resolve the issue.
-
Jenny (@jennysinead) reported from Derry, Northern IrelandI ordered @virginmedia 10 days ago. I’ve had 4 points of contact since. And not once was I told that my address wasn’t able to get broadband. They even had engineers out to check, but never bothered to let me know, until today, installation day.
-
David Gallagher (@davy_gallagher) reported from Eglinton, Northern Ireland@virginmedia Once again trying to contact your customer service takes me 51 minutes then a further 14 minutes to be given the same excuse/response/answer again.
-
Jenny (@jennysinead) reported from Derry, Northern Ireland@virginmedia On 3 occasions I wasn’t made aware of the issues with my street, and was lead to believe there was no problems, never mind received promotional leaflets to my address. Now I have no internet with two babies. But thanks for the pathetic apology @virginmedia
-
David Gallagher (@davy_gallagher) reported from Eglinton, Northern Ireland@virginmedia Firstly I noticed you removed @BBCWatchdog from your reply. My initial request was 2/12/20, this was followed up by several messages, my complaint was made on 7/1/21 and the reply stated it would be addressed within 28 days. During this time I sent 2 reminder emails.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Eufeion / Axel Gear ⭐️ (Official) (@Eufeion) reported@virginmedia My Internet went out last night & the status page said it was out in my area. I got an update text this morning saying the issue had been logged and then right after that it had been fixed, however the status page still says it’s down and I have no Internet
-
JJ (@johnjoeoregan) reported from Manchester, England@stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.
-
Susan Chew (@SusanChew5) reported@virginmedia I may have solved the issue with DMs
-
SageAFK (@SageyAFK) reported@jammierooroo @steveomufc @SkyUK Virgin Media have down the same thing recently. Everyone’s under pressure to “hit a target”, to earn more money because the system is ******. We are failing fundamentally at all levels, and it’s ******* disgusting.
-
John Mercer (@Merse2506) reported@virginmedia can someone please help me. I have l8ved with buffering, channel failed fir mintjs to no avail of a response for VM.
-
Joel Sheppard (@joelshepp) reported@virginmedia How do I stop the constant messages telling me to upgrade to a diabolical 360 box (which I will never do)?
-
Peter Carr (@PeterCa35536841) reported@djspeedy34 @virginmedia Don't, I did it 2 months ago & now lose wifi every night from 10pm until 6am. 4 engineers checked the issues, still there
-
Sharon Hall (@sharonmariahall) reported@virginmedia i emailed a complaint on your webform on 3 April. Why have i never received a reply? Please dont ask me to send you a direct message. I have and again, not received a response. Your customer service is non existent.
-
Fletch (@ItsMeFletch_) reported@virginmedia & @O2 are the two worst companies ever to deal with. Absolutely shocking service.!! 🖕🖕
-
🇬🇧 Rioja😺Chianti😽 Dracula🐱Chablis🌈 (@M1Rioja) reported@virginmedia (p2) He signed me up. Two days later I went into your O2 Store to cancel the phone part, took an hour, yet you still took £18.70 from my account and only refunded £17.40. I still haven't had a cancellation email for a broadband I did not take up. Fraudulent Underhand