Virgin Media Outage Report in Coupar Angus, Perth and Kinross, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Coupar Angus, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coupar Angus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Coupar Angus, Perth and Kinross, Scotland
The most recent Virgin Media outage reports came from the following cities: Dundee, Perth and Blairgowrie.
City | Problem Type | Report Time |
---|---|---|
Dundee | Total Blackout | |
Dundee | Wi-fi | |
Dundee | TV | |
Perth | TV | |
Dundee | Internet | |
Perth | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coupar Angus, Scotland
Latest outage, problems and issue reports in Coupar Angus and nearby locations:
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@libertyglobal can you please sort you virgin media out here in the UK. How many times can a company hang there phones up to paying costmers when we're trying to get things sorted out.
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia Hey, remember me? I’m sure you do BECAUSE THE INTERNETS ******* DOWN AT MIDNIGHT AGAIN DO SOMETHING YOU USELESS WANKERS
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Steve Lonie
(@stevelonie) reported
from
Dundee, Scotland
@DanLeePadgett @CISASUK @virginmedia The Indian call centre don't deviate from the script giving a poor overall customer service wasting a lot of people's time. If it wasn't for good speed I'd have dumped them years ago.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Did I phoned them 4 or 5 times no joy not fixed. Costmer service complaints was a utter joke. Now I have to 28 days and 3 weeks or to sort it all out. But according to the ombudsman that deals with media I should not wait that long for your problem to be sorted
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Web chat where you have to wait. And they never come back. Sorry did that like many many others never got anything sorted. I how have spoken to the ombudsman to try to sort this I have done the email. Spoken. And sent letter. As the ombudsman said. Still waiting to here from you.
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
Internets dead at 00:30 This is beyond pathetic now @virginmedia I shouldn’t be able to predict my internet going down at midnight this accurately
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Steve Lonie
(@stevelonie) reported
from
Dundee, Scotland
@DanLeePadgett @CISASUK @virginmedia The most laughable thing was I asked them to ping my box to see if they could see me on the network. Two calls and twice I was told that the connection was fine. Thought it might have been a MAC address problem. After a week, they eventually sent an engineer out..
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia So it's liberty Global and the Ombudsman it is then. You can't have costmers chasing you guys to sort a problem. Or having your Chat site go down. Or phones put down on them. What would happen if every Virgin media costmer refused to pay until thing to be sorted.
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XxTrishxX
(@Titch17) reported
from
Perth, Scotland
Absolutely shocking and disgusting service from @virginmedia #virginmobile
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia I love how you treat us costmers. Though and still want paid🤔🤔🤔🤔. So tell me what avenues can I take for the mess you put me. Was after willing to pay once all this passed but no you switched me off. Won't put me back on till I pay 2 months back. Ps my kids even hate VM.
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia It went down again tonight, at midnight... again. Stop this from happening for christ sake
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Andy Pangbourne 🐝💛🖤🧡🏴
(@andypan88) reported
from
Dundee, Scotland
@virginmedia congratulations on your shocking customer service and making a blind 86 year old woman feel like a child and nearly in tears over the phone 👏👏👏
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia Done that nothing solved. Tryed that nothing solved. So there must be a number that I can call where you don't hang up on.
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia I would rather call them myself. All I'm asking for is a phone number to call them which does exist so I could call them direct so they can listen to me and sort the problem out.
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Yackabean
(@Yackabean1996) reported
from
Dundee, Scotland
@virginmedia HEY YOUR ****** INTERNET DIED AT MIDNIGHT AGAIN WANNA ******* FIX IT CAUSE I’M TIRED OF THIS ****
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Jim Auld
(@badassscotsman) reported
from
Dundee, Scotland
@virginmedia when virgin media say there here to help and listen. Lol really dont listen to them is all lies. Amaxing how I lost my job because of the virus. And they would wait a few months to sort it. Switched off thanks for nothing honestly disgusting company.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lars Sawyer 🇺🇦 💙 💉💉💉
(@MrSawyerBean) reported
@virginmedia Guess what. After a text this morning saying the issue is fixed, we are without internet again this evening. So that's 3 days of no or interrupted service.
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia You choose NOW to bring down my services 😡😡😡😡
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SK
(@SamirAhmed93) reported
@virginmedia No, I've got a WiFi extender supplied by virgin and still the signal has not improved. I've been phone up every other week since I joined in March and fed up with the lack of stable connection
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Brian Reid (Microsoft 365 MVP)
(@BrianReidC7) reported
@virginmedia It is - never use any other mode as I protect my network with @ubiquiti and not a cheap VM router!
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CryptoGuru
(@dez_dorman) reported
@virginmedia You message them & spend all the energy I have spent in the last 30hrs with NO solution & tell them to call me @richardbranson sir this is beyond DISGUSTING!
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Alfie
(@AlfiesBoots) reported
@virginmedia Still no email. And logged into virgin website, but can't even get to see my email. So did you find out who hacked my acc. Pretty poor show. Can't even track my complaint now.
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Lisa Matten
(@Lulu3746) reported
@virginmedia absolutely shocking customer services I’ve been on the phone for over an hour to be cut off by your retention team absolute joke
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SDE Training
(@SDE_Training) reported
@virginhelp @Virgin @virginmedia I want to know why you won't let me cancel my account!!!
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Gary Hurdman LRPS
(@ghotographyuk) reported
@virginmedia Too late now, had enough of your flaky service. If it was just this once I'd have some patience. Called BT and Sky. As soon as one is sorted, your utterly dire service is gone.
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Barrie Tynemouth
(@BarrieTynemouth) reported
@virginmedia .@virginmedia are you are telling me your Distribution Manager has negotiated a deal with @RoyalMail so that when you have a customer without broadband they can deliver it whenever, as you haven't opted for 24 or 48 hour SLA! How can you leave people with no service!!!