Virgin Media Outage Report in Clacton-on-Sea, Essex, England
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The latest reports from users having issues in Clacton-on-Sea come from postal codes CO15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clacton-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clacton-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Clacton-on-Sea, Essex, England
The most recent Virgin Media outage reports came from the following cities: Colchester and Clacton-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
TV | |
| Colchester |
TV | |
| Colchester |
TV | |
| Colchester |
TV | |
| Colchester |
TV | |
| Colchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clacton-on-Sea, England
Latest outage, problems and issue reports in Clacton-on-Sea and nearby locations:
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
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RUSSELL WALKER
(@RUSSELL91779006) reported
from
Colchester, England
@IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.
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Richard Martin
(@gunsmoke70) reported
from
Colchester, England
@virginmedia what’s the issue with the service in colchester CO2 area
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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Darren Grove
(@Grovesy71) reported
from
Colchester, England
@virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.
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Richard Martin
(@gunsmoke70) reported
from
Manningtree, England
@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@jasonkneen @virginmedia That page never seems to work for me.
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Julian Joyce
(@starbuck2003) reported
from
Elmstead Market, England
@virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!
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(@ColletteLynn_) reported
from
Great Horkesley, England
@Howard_Norton @Virgin I haven’t even managed to get through to @virginmedia yet despite multiple attempts and long holds to even comment on their actual customer service. The fact they are trying to charge me for something I have cancelled and haven’t used is beyond the joke already! #poorservice
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.
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Leeza Morley
(@leezaloops) reported
from
Colchester, England
@virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!
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Luke Redpath
(@lukeredpath) reported
from
Colchester, England
@virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.
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Mark Hayton
(@Da_Hayts) reported
from
Colchester, England
@virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡
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Leeza Morley
(@leezaloops) reported
from
Colchester, England
@virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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stephen
(@5tephen8arrett) reported
@virginmedia 07585045998. Still not working, still loose cables hanging out in the rain, still amazed at the difference between Virgin's promises and the reality...
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Tom D
(@TomD42974799) reported
@virginmedia You're internet is so bad it made me break my pen, so you owe me a pen.
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Claire Belmont
(@clairebelmont) reported
@virginmedia As mentioned. I have done everything. There is no service issue on the page. After depending 1 on the phone waiting for customer service to cancel my contract, the line dropped just when I got to them. Surprise Surprise. How bad is this going to get?
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Hugh Torpey
(@hughtorpey) reported
@virginmedia No, just venting at you because I don't want to be rude to your colleagues (I've spoken to 4 of them today so really starting to feel part of the team). I would like to know how eir were pulled up in front of the government, and you guys got away with it.
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RubberJohny
(@johnylowe) reported
@virginmedia I get that there are naturally delays due to the current pandemic... but 3 weeks now I have been trying to gain help from your customer service department yet so far. Nothing. Do you think this is fair?
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FionaB
(@FionaB23928949) reported
@virginmedia That number couldn't help its for bereavement 😡
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Amy Rothwell
(@Boo_Global) reported
@ilona_alcock @virginmedia We’re having an awful time with Virgin. We’re fed up of ringing them so we only do it when the WiFi goes down for any length of time, but it’s often incredibly slow and drops through the day. We’re having to use our 4G for work because it’s so unreliable!
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Claire S
(@ClaireSimo24) reported
@jlbax1970 @virginmedia @EE Seriously jo! I got through finally and then got cut off!!!! So I went through as a ‘new customer’ and someone answered after 3 minutes!! All cancelled now but - is it too early for a gin?!
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Neil Fanning
(@citizen_blue) reported
@LemLems @virginmedia I have an ongoing complaint with them too. They are awful.
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Tom D
(@TomD42974799) reported
@virginmedia Your internet is so bad it made me break my pen, so you owe me a pen