Virgin Media Outage Report in Clacton-on-Sea, Essex, England
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The latest reports from users having issues in Clacton-on-Sea come from postal codes CO15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clacton-on-Sea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clacton-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Clacton-on-Sea, Essex, England
The most recent Virgin Media outage reports came from the following cities: Clacton-on-Sea and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Clacton-on-Sea |
Internet | |
| Colchester |
TV | |
| Colchester |
TV | |
| Colchester |
Internet | |
| Colchester |
Internet | |
| Colchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Clacton-on-Sea, England
Latest outage, problems and issue reports in Clacton-on-Sea and nearby locations:
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
Anyone else have a problem with All4 app on @virginmedia Can access the menu / home page but anytime I try to actually watch a programme I get a black screen & 4 dots endlessly blinking, as if buffering, but the show never, eeeevveerrr appears... On Googling, seems common issue?
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be kind and be nice.
(@robinsontonyLIR) reported
from
Colchester, England
@InTheseHeels Have you tried turning it on and off again? .....OK in all seriousness it happens to me on my LAN . I concluded as I'm on a domestic connection, Virgin Media , I suspect they refresh the network to loose dormant connections periodically and I get booted off for a few secs
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I managed to get through on the other number as i had forgotten my old account no, the bill is paid and i now have an installation date. I appreciate your help.
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Richard Martin
(@gunsmoke70) reported
from
Colchester, England
@virginmedia what’s the issue with the service in colchester CO2 area
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
@Howard_Norton @Virgin I haven’t even managed to get through to @virginmedia yet despite multiple attempts and long holds to even comment on their actual customer service. The fact they are trying to charge me for something I have cancelled and haven’t used is beyond the joke already! #poorservice
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.
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Alan Branch
(@Alan_Branch) reported
from
Frinton-on-Sea, England
@virginmedia waiting 2 weeks for a fix now! since you cut off my mobile due to a glitch in your system! Despite me warning you for 11 months not to cut off my phone… #zerocustomersupport #givemebackmyphone #Hownottorunabuisness
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RUSSELL WALKER
(@RUSSELL91779006) reported
from
Colchester, England
@IpMcdonald Snap...the same for me, but with virgin media. Absolutely abysmal service.
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2 Fingers Rampant
(@2FingersRampant) reported
from
Colchester, England
@virginmedia service completely out at CO2 8QA and local area. Status page says all ok, so can you explain this please. Urgent work priority.
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Graeson Laitt
(@Laitty) reported
from
Colchester, England
Great time for my internet to go down again. Third time this week @virginmedia #colu
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Not worth it if you cared it would have been dealt with I will leave and tell everyone and anyone to avoid your NOT customer caring company
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Richard Martin
(@gunsmoke70) reported
from
Manningtree, England
@7pudinis @virginmedia Was signal issue that originated from the Initial install yrs ago, bent wire in outside box, I guess over the yrs degraded till no signal, all fixed now
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia I've been having this issue continuously for a couple of months and they are still continuing. Yes.
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.
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Darren Grove
(@Grovesy71) reported
from
Colchester, England
@virginmedia contract changed last year, advised incorrectly by advisor, discussed with call centre & complained via your complaints procedure - no calls received to date to address from now over 1 month from complaint date #shockingservice for a loyal customer
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Mark Griggs
(@Griggsy1968) reported
from
Colchester, England
@virginmedia So, 3 phone calls over 50 mins all cut off! All I wanted to do was pay off a handset and upgrade a contract. Customer service 0/10!
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Simon Folkard
(@FolkardSimon) reported
from
Colchester, England
@krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.
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kenny wilson
(@kennythekilt) reported
from
Colchester, England
@virginmedia Your staff should put the customer first pass the enquiry to another team member take break late or offer a call back
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Steve Tovey
(@steevXIII) reported
from
Colchester, England
@virginmedia Hi. Please read the thread. One App doesn't work properly, my TV box is generally fine. From a quick Google I can see it is a problem for other people with Virgin Media TiVo boxes too where the @All4 app doesn't load programmes. I can access the app and all the menu screens.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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emma
(@princessjabba) reported
@virginmedia I’ve had no tv or internet now for 3 hours but your website is saying no issues are reported in my area (NG5) can you advise please?
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Hakki Tatar
(@HakkiTatar7) reported
@virginmedia You did continuously took Money until I stop direct debit ( summer 2022) than I call your customer service they repeat the this like parrot I spent hours on the phone. I don’t even know my customer account number no correspondence
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jiten mehta
(@jitenm54) reported
@virginmedia I have given the complaint case numbers can you please let me know what is going on as online it only says Active?
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Shelley Mack BSc (Hons) MSc Psych (Open)
(@DJShelleyMack) reported
@virginmedia Yeah, unsurprisingly says 'We can’t see any issues affecting....', which is not what I've experienced.
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Shelley Mack BSc (Hons) MSc Psych (Open)
(@DJShelleyMack) reported
@virginmedia So now it's 'Looks like there’s an intermittent signal issue in your area' opposite of first message, and telling me try again in 24hrs? Great.
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DelphiSwimsLate
(@delphiswimslate) reported
@virginmedia once again, internet is dropping in and out. Been going on for weeks now. I was told it started 4th Dec and would be fixed 15th Dec by 9am. It’s not fixed. You’ve given me unlimited data, but that keeps dropping out too. Unacceptable service.
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twitch.tv/PrecisionTV
(@Precisionnn) reported
@virginmedia No issues showing and I'm currently on hold for 50 mins and counting. Having a lot of fun!
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Hakki Tatar
(@HakkiTatar7) reported
@virginmedia I used to be Virgin Media customer than I stop my account with you 2018. I inform you and your virgin media service come and pick up the rooter Since than I am using different broadband service. Than I found out virgin media did not stop my direct debit
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Gettothechopper
(@Gettothechoppe) reported
@virginmedia It's now 13:50 and no contact Hmmm customer service
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HC
(@PCHell147) reported
@virginmedia No, because the last time you never responded when I messaged at the time of the chat. My complaint is more far reaching than the seven months of billing issues. It’s the fact NO ONE has contacted me about it. Endless promises of being called back and nothing. Lied too