Virgin Media Outage Report in Clacton-on-Sea, Essex, England

Problems in the last 24 hours in Clacton-on-Sea, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clacton-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Clacton-on-Sea, England

The most recent Virgin Media outage reports came from the following cities: Colchester.

City	Problem Type	Report Time
Colchester	Wi-fi	10 days ago
Colchester	Wi-fi	12 days ago
Colchester	E-mail	2 months ago
Colchester	Internet	2 months ago
Colchester	TV	2 months ago
Colchester	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Clacton-on-Sea, England

Latest outage, problems and issue reports in Clacton-on-Sea and nearby locations:

• 
  Simon Folkard (@FolkardSimon) reported 7 minutes ago from Colchester, England

  @virginmedia Sorry i will not be able to as it is the landlord who is the customer. Thanks though i appreciate it.

• 
  Luke Redpath (@lukeredpath) reported 15 minutes ago from Colchester, England

  @virginmedia @ruskin147 It’s also affecting your 4G mobile data service so every time your broadband goes down so does the 4G and we lose all of our internet access.

• 
  Luke Redpath (@lukeredpath) reported 19 minutes ago from Colchester, England

  @virginmedia That was a wired connection. It downloaded in the end (all 92GB), I will keep a lookout for issues.

• 
  Leeza Morley (@leezaloops) reported 20 minutes ago from Colchester, England

  @virginmedia No I didn’t and I don’t remember receiving one. I have checked all my emails from you and nothing. I rang a couple of days ago to ask for a discount and was basically told to get lost. I spend £100 a month with you guys and was shocked at the service. Account name Lisa Morley.

• 
  Mark Hayton (@Da_Hayts) reported 21 minutes ago from Colchester, England

  Terrible service keeping me waiting for an hour by @virginmedia

• 
  Chris Green (@Greenking66) reported 24 minutes ago from Colchester, England

  @virginmedia Hi would it be possible for someone from your customer care based in the uk to phone me please.

• 
  Julian Joyce (@starbuck2003) reported 28 minutes ago from Elmstead Market, England

  @virginmedia Hi i moved house on the 13th Dec and i contacted virginmedia that i would like to close my account. I have yet to have a final bill from yourselves and i had to cancel the direct debit as this would have gone out tomorrow for the full amount!

• 
  JJ_phoenix (@jj_phoenix66) reported 30 minutes ago from Colchester, England

  @virginmedia We turned everything off overnight & service had resumed this morning.checked yr svs system last night & there were reported failures in colchester & around the UK.Having been a prior customer o f20 years, whenever it rains then sunny, you always have issues!

• 
  Luke Redpath (@lukeredpath) reported 36 minutes ago from Colchester, England

  @jasonkneen @virginmedia That page never seems to work for me.

• 
  Mark Hayton (@Da_Hayts) reported 36 minutes ago from Colchester, England

  @virginmedia suggest you get more technical support staff!! Second attempt to get support after being disconnect after an hours waiting in a queue😡

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 37 minutes ago from Colchester, England

  @virginmedia I’ve done that. Think you just need to find and engineer that can fix it now.

• 
  Jimmy Regan (@jimaxyn) reported 43 minutes ago from Colchester, England

  @virginmedia I spoke to the team, they will arrange a repayment, my issue is that when you want the money, even if it's on the wrong day, you get it instantly, when I demand a refund it's 4-5 business days and that means I incur charges due to your mistake

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 44 minutes ago from Colchester, England

  @virginmedia Now its 1600 tomorrow. Pathetic really, no explication for the fault or reason for delaying fix time.

• 
  Leeza Morley (@leezaloops) reported 45 minutes ago from Colchester, England

  @virginmedia Absolutely disgusting service from Virgin. Rang to get refund for sky sports since lockdown and no help whatsoever. And I can’t make a complaint apparently as it will be automatically closed!!

• 
  Simon Folkard (@FolkardSimon) reported 48 minutes ago from Colchester, England

  @virginmedia I have something called a TP Adapter? in my room. When it is able to come through that the signal is brilliant, but for some reason it is not coming through right now.

• 
  Luke Redpath (@lukeredpath) reported 49 minutes ago from Colchester, England

  @virginmedia trying to find your TV only plans on your website is a nightmare. Can’t do anything on your slow clunky mobile website.

• 
  Chris Green (@Greenking66) reported 51 minutes ago from Colchester, England

  @virginmedia I done the scan and the signal upstairs is weak and very very slow😕

• 
  Michael Gaga-Hale (@MichaelGagaHale) reported 54 minutes ago from Colchester, England

  @virginmedia Got a notification that the service has been fix. It hasnt, I still have no wifi or tv. Earliest an engineer can come is Saturday 🙄

• 
  Simon Folkard (@FolkardSimon) reported 56 minutes ago from Colchester, England

  @krista_leia I don't know what to believe anymore, he told me on Sunday that Virgin Media were comping to fix it but it's now so bad i cannot even connect it. I can get wi-fi installed here just for me, but you usually need a phone line and the cost is going to be fairly high.

• 
  ¢σℓℓєттє ℓуηη мσσяє♥ (@ColletteLynn_) reported 58 minutes ago from Great Horkesley, England

  @Howard_Norton @Virgin I haven’t even managed to get through to @virginmedia yet despite multiple attempts and long holds to even comment on their actual customer service. The fact they are trying to charge me for something I have cancelled and haven’t used is beyond the joke already! #poorservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Barr ☮️🟨🟥 I stand with Jeremy Corbyn. (@stephenbarr4) reported 2 minutes ago

  @FunkyDrHuxtable @virginmedia I live in B78 and have the same issue for about a week now.

• 
  Shane O’ Brien (@ShaneOB26008190) reported 6 minutes ago

  @virginmedia hi - how long should I be waiting to get through to your customer care ?

• 
  Sith Lord kenobi (@thesithlord2016) reported 8 minutes ago

  @virginmedia I would never have thought to try these. Amazing. Imagine turning it off and making sure everything is connected.

• 
  Leighanna Turley (at 🏡) (@LeighannaTurley) reported 10 minutes ago

  Morning @virginmedia could you please help me with a billing issue? The lady on the phone with me atm doesn't seem to understand my query I've been on the phone for 40 minutes and nothing is resolved. Usually your customer service is great!

• 
  Gareth Bouch (@garethbouch) reported 10 minutes ago

  @NadineDorries @virginmedia @O2 What the hell would it have to do with them, when we’d left the EU? How thick and disingenuous are you??? Own. Your. ****.

• 
  Tony 🔋🚗⚡👍 drives electric (@awjbisme) reported 14 minutes ago

  @virginmedia Can you tell me if others in the area had similar problems or is it just limited to my property?

• 
  S (@callmeSJS) reported 14 minutes ago

  @virginmedia Loss of service.

• 
  Daryll Lodge (@Logicalsplodge) reported 15 minutes ago

  @virginmedia Hi. There are lots of forums on how to actually get help with a problem. We have no access to our accounts. Can you please help

• 
  jill adelus (@jillladelus1) reported 16 minutes ago

  @virginmedia And will U STOP saying i'm the problem with 'my bill issues'. I have NEVER had bill issues til i came2U. ALL my bills are paid on time & i'm no debtor2 ANYONE. U'v given false witness2 @advantis & acted unlawfully Any judge would be shocked by depth of ur duplicity & deceit.

• 
  Lemar (@FunkyDrHuxtable) reported 21 minutes ago

  @virginmedia Hello I've tried that page numerous times, but it keeps crashing sadly. I've had my box now for well over three years, could there be a hardware issue? As you can imagine the stable connection is key for working at home! Thanks?