Virgin Media Outage Report in Chirk, Wrexham, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chirk, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Chirk, Wrexham, Wales
The most recent Virgin Media outage reports came from the following cities: Oswestry and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Oswestry |
Internet | |
| Wrexham |
Wi-fi | |
| Wrexham |
Internet | |
| Wrexham |
||
| Wrexham |
Internet | |
| Wrexham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chirk, Wales
Latest outage, problems and issue reports in Chirk and nearby locations:
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia All tests so no problems but nothing loads on my phone, my google home hub keeps disconnecting, computer doesn’t work and Netflix is always buffering
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iain smith
(@smog1924) reported
from
Wrexham, Wales
@virginmedia @RicherVapours Called virgin 3 times for pac code and every time they cut off the call , Absolutely shocking service
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
So @virginmedia say they’ve got no issues in the area but internet doesn’t work and next door have the same problem
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia hi I think this is a known problem in the virgin WiFi box my WiFi light keeps flashing green I have hold down the wps button and the problem will temporarily fix but the problem will return softly after
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia I currently pay £29 , that is rising to £51 my father pays £67.50 for the vip package as a new customer. I was offered over 120 pound for the same package plus insrallation charges so much for loyalty for someone looking to extend contract
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia Amazon fire stick on a 4k projector. Also tried the app on the box with a 4k tv it plays but it's hard to watch.. it skips frames and picture quality is poor. Plays the standard version ok
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia your customer service is shocking we won’t be renewing again @sky we are coming with you have you got any deals
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Han
(@Hanhan2822) reported
from
Rossett, Wales
Since @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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Fi
(@madfiona33) reported
from
Wrexham, Wales
@virginmedia why is anything watched on catch up really poor quality
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Layton evans
(@Layton53) reported
from
Wrexham, Wales
@virginmedia hi can you help can’t log in to virgin tv go app keeps saying failed was working this morning
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Wayne1878
(@nealey66) reported
from
Wrexham, Wales
@virginmedia virgin internet is pathetic, homeworker in household unable to work due the internet issues same as yesterday,
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia Hi me and my girlfriend can’t buy movies on the virgin store coming up with a H0 error can you help please
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Layton evans
(@LaytonYNWA) reported
from
Wrexham, Wales
@virginmedia I can’t get manifest on demand i can see lot of other people are having the same issue
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Ian Winter
(@PokerPimp05) reported
from
Wrexham, Wales
@virginmedia I've got my virgin fibre and phone connection being set up on Thursday. I'm currently with Vodafone, do I need to cancel with them before Thursday or can I wait til after I'm set up with you so I'm not without a service.
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Tina-Suzanne
(@TinaSuzanne5) reported
from
Wrexham, Wales
@virginmedia can you please explain why my service update upon cancellation of contract has only removed phone line.
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colin forbes
(@Lee_Dsu) reported
from
Wrexham, Wales
@virginmedia joined a week ago. WiFi is crap. Sent a replacement hub. Still crap. Had several updates sent remotely. Still crap. Just phoned for the 10th time to be told there's an outage and it might be fixed soon. Although no outage shows when I test from here. Losing faith.
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ady maddocks
(@madds74) reported
from
Wrexham, Wales
@virginmedia @sky terrible service today from virgin .40 mins to speak to someone .looking to upgrade to vip package no decent offers for loyal customers off to see what Sky can offer then #rewardloyalty#poorcustomerservice#
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Layton evans
(@Layton53) reported
from
Wrexham, Wales
I think the ll13 area is not working in Wrexham there is a few people that have no internet @virginmedia
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
Fed up of @virginmedia now. Website says no faults but we’ve been without internet all day so no TV. Phone up and and message says they know about it. Had over a month of issues but no one talks to you!! #avoidliketheplague
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Simon Cooke
(@MR51CUK) reported
from
Wrexham, Wales
@virginmedia How about managers giving ‘one ringers’ and claiming to have called me back. Very poor service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GeeDub
(@GeeDubSevenNine) reported
@virginmedia Not listed no but when I go through and select broadband to test the hub it says there is an issue
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Scotty H.
(@ScottyH_Raw) reported
@virginmedia I don't think you have read my thread? It would be polite to respond there. You are still billing me to 27 August even though Virgin had 30 day notice twice over that under our contract disconnection should occur on 22 July. I have not used service since 15 July.
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Charlie Cassen
(@charliecassen) reported
@virginmedia Hello. WiFi isn’t working in Tooting SW17. What’s the issue and what is the timeframe for fixing? Cheers
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Alan Penn
(@alanpenn) reported
@virginmedia Several things. 1, your service status webpage still says that there are no problems in my postcode area. This means that the status webpages are useless. 2, your helpline has promised that the repairs will be completed by certain times every day and yet these have not been met
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KMac
(@macnelliebus) reported
@virginmedia Why do you make it SO difficult to cancel a broadband contract?
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anton
(@anton31318751) reported
Well done virgin media you have done it again service is down AGAIN seriously BT is the right choice or even any other provider would be better because virgin is becoming bad and more expensive time to cancel with virgin there a joke
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Scotty H.
(@ScottyH_Raw) reported
@virginmedia Contents of my further complaint of 24 July have been ignored but a letter received yesterday offered me disconnection on 27 August and a 'package change' as a resolution. As I said I am already disconnected. Do you see a recurring problem of ignoring any communication I make?
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Jason Kneen
(@jasonkneen) reported
@virginmedia Just went from 904 to 94mb down — anything going on?
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CryptoDan2k
(@CryptoDan2k) reported
@virginmedia Stop sending generic replies that mean nothing they haven't been able to help in months. Resetting the router, turning it off, Splitting the signal dosnt work. Empty and cheap copy and paste replys. Better free WiFi in this hospital than the non service I pay for at home 😡😡😡
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Jean Tolmaer
(@jrtkew) reported
@MikeWads999 @virginmedia @CryptoDan2k I’m at my wits end, trying to contact Virgin Media. All I want to do is cancel my contract which is due to end very, very soon. I do not wish to pay for a service I will not be using and having my phone cut off this morning is the last straw.