Virgin Media Outage Report in Chesterton, Cambridgeshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesterton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chesterton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Peterborough |
TV | |
| Peterborough |
TV | |
| Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Chesterton, England
Latest outage, problems and issue reports in Chesterton and nearby locations:
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@virginmedia Still happening. I have been a customer for years with you and experienced many issues over the years. I was in a call for my RAF Air Cadets, guess what happened, my WiFi cut out, several people couldn't join. I've about had it. I may take my custom elsewhere.
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Simon & Lisa
(@ReevesFamAdvs) reported
from
Bretton, England
Grrr @virginmedia has been down for nearly 24 hrs, cant through to customer services, not happy!!
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia sneaked down my internet speed yet again!
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@wellywellard @virginmedia If Virgin had #UK call centres & people that could explain they had (have) problems I think their customers would be less annoyed & they would get less angry comments when #Virginmedia Claim every thing is up & running, when it obviously isn't, people get very vexed indeed.
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@Sunnii7 @virginmedia It's odd how you can UPGRADE your package online but you can cancel on line, This needs to change!
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@virginmedia Please advise the best time to contact customer services!! Have been trying for days and on hold constantly
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
For the second time today @virginmedia sneaked down my internet speed again!
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Paul Allen
(@PaulAllen007) reported
from
Whittlesey, England
@StephenMilnes @virginmedia @MartinSLewis @MoneyTelegraph @Ofcom Good luck !! They did exactly the same to me £40 ... ofcom were a waste of time . Never ever use @virginmedia for anything. They are an awful company. Use @ThreeUK who are ace .
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Smeds
(@paul_smedley) reported
from
Peterborough, England
@virginmedia No reported issues now or last night, happening two or three times a day at the moment
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Rin Evans
(@rin_evans) reported
from
Peterborough, England
@virginmedia considering how much money we pay you having a descent WiFi connection would be a real nice ******* start, since Christmas your service has been really ******* shit
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Simon Worsfold
(@simonworsfold78) reported
from
Peterborough, England
@virginmedia 47 mins waiting for u to pick up the phone for customer services is just beyond a joke. Pull your finger out !
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kevin wilson
(@kevwilson58kev) reported
from
Peterborough, England
Hi can you please help me to cancel my sport iv filled form in three times its not working it either fails to recognise my e mail post code or something else why would I want to keep paying you when I'm not watching it I can't call you and can't fill form in please #virginmedia
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Andrew palmer
(@palmer606) reported
from
Peterborough, England
@virginmedia Wanted to change my package and remove movies/sports as getting expensive but thinking may just cancel and go back to sky
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cathy
(@TrueloveCathy) reported
from
Peterborough, England
@simonrim @virginmedia Cannot get through to customer services with waiting times over 1 hour. In response to a recent tweet complaining about this they directed me to ring customer services to discuss further 🤣🙄
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graham palmer
(@docgpalmer) reported
from
Peterborough, England
@virginmedia And do I need to call again, explain to one agent who then doesn’t get it & I get transferred elsewhere. Happy for UK customer services representative to call anytime. I draw the line on being passed from one person to another and starting all over again. You guys are exhausting
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David Harman 🏴🇪🇺🌍 #Rejoin
(@david_harman_uk) reported
from
Peterborough, England
@smcculloch12 @ItsRykard @virginmedia My service has been badly affected too. Yet status page say all is is runing full speed, I'm assuming to avoid paying refunds to customers (I'm currently getting about one 5th of what I'm paying for)
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Richard Moses
(@Richardjmoses) reported
from
Peterborough, England
@virginmedia They haven’t tried to call on over two months now. When in you tell me they will call them never do. I think I will need to go to the ombudsman as this had been ridiculous
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Official Trainspotting Peterborough (TTBG_YT)
(@TTBGYT) reported
from
Peterborough, England
@LiamsTransport1 @virginmedia My router has been getting slower and slower even before lock down. It's starting to lag games that didn't before.
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staceyflowers
(@halo2222223) reported
from
Peterborough, England
@JasonSlavin1 @virginmedia Virgin media is rubbish they get they say you get the service done they don’t give you it so Sky will give you Wi-Fi guarantee if your Internet goes they give you money back on your bill straight away
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Martin
(@Martin4Satan) reported
from
Peterborough, England
Anyone else having intermittent issues with @virginmedia #Peterborough
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paradox
(@F4Paradox) reported
**** YOU @virginmedia **** WIFI, DISCONNECTED 3 TIMES IN 20 MINS NOT STREAMING TODAY🤬🤬
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Stuart Burgess-Lowe
(@thearm12) reported
@virginmedia Finally spoke to agent who took all details and said would get a different team to ring me in 48 hrs, no call. You dm for me in depth details as basically promo code sent doesn't work
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Imogen Rodgers
(@jazzellelabelle) reported
@virginmedia I have no internet yet again!!! I have used all my mobile allowance and have lost money as my work is paid per hour. I need a fix now as i am about to lose even more.
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Adam
(@aohehir) reported
@virginmedia It I’m not getting a service I’m paying for. I can’t see a purple banner and the link isn’t letting me sign in as there isn’t enough characters for my username. Is it really that difficult to get someone to call me? £100+ a month bill and no consistency. 2 hours
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Alfie Norman
(@anormancfc) reported
@virginmedia Our Internet is shocking and have been trying to call as want to find out how to get out of my internet and phone line contract. Not had a good service with Virgin Since Oct 2019. Very Poor.
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Fatima Kholwadia
(@FatimaKholwadia) reported
@virginmedia your customer service is rubbish - after being cut off three times - once with the promise of a call back, being transferred to different departments to then be told ‘oh I don’t know, no notes are on the account’ to ‘I can’t do anything about your concern’ ...
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Roy Evans
(@reading_roy) reported
@virginmedia Then contacted by a different person im the complaints department after Xmas who told me the wayleave was agreed and signed by my neighbour. They kept repeatedly asking me if I could close the complaint . I said yes, then asked my neighbour. He had heard nothing, signed nothing.
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Sharkhead Loyal RSC
(@B8Gazza) reported
@virginmedia Your customer service is a disgrace. Give me a number where I don't need to wait on hold 1 hour so I can cancel my contract.
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Tim Jeffree
(@Tim_Jeffree) reported
@virginmedia @virginmedia I just called your helpline again - it turns out that the reconnection request that I put in this morning was rejected again (of course, nobody phoned to notify me of this). Internet has been down since 9th January, and this still hasn't been resolved.
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Lisa Byrne
(@stocktonl) reported
@virginmedia No chance I spent 2 1/2 hours on Saturday trying to get through and then yesterday it was over one hour, I do have better things to do with my time. Disgusting service Virgin Media you should be ashamed!!