Virgin Media Outage Report in Chesterton, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chesterton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Chesterton, Cambridgeshire, England
The most recent Virgin Media outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Internet | |
| Peterborough |
Wi-fi | |
| Peterborough |
Internet | |
| Peterborough |
TV | |
| Peterborough |
Internet | |
| Peterborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chesterton, England
Latest outage, problems and issue reports in Chesterton and nearby locations:
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JB Photography
(@TTBGYT) reported
from
Peterborough, England
@virginmedia any reason my wifi is going off every few hours??? Im fed up with your service constantly messing about with me. You are delivering none of your promises. DO NOT USE VIRGIN MEDIA
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Karl Blackwell
(@kspeedyb) reported
from
Peterborough, England
@virginmedia is there any chance of sorting my broadband speed out today as been slow since Thursday. 3 days, 3 different times each day it should be sorted but still the same. Paying for 350mbps but getting 15mbps.
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David Harman : Follow me on Gab.
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia Have you discontinued support for #TVControl app? Been like this for days now!
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JB Photography
(@TTBGYT) reported
from
Peterborough, England
Never, i repeat NEVER use @virginmedia, they are the most dogshit, unreliable service ive ever had to use. They boast they are the 'fastest most reliable connection', when they are infact the slowest ive ever used, train wifi is infact faster than your shambles of a network.
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JB Photography
(@TTBGYT) reported
from
Peterborough, England
Do not choose virgin media EVER. They are overpriced, their connection is shite, it goes down every month, and their customer service is ****.
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Andy - M1NER
(@andytuk) reported
from
Whittlesey, England
@virginmedia But does your new software support subtitles if the provider is supplying them? I need to make sure before we upgrade to 360.
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia - Hello, for some reason it seems my phone has been disconnected and I cannot even get a signal to see what’s happened 🤔
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Donna Ireland
(@Mum2fifteen) reported
from
Stamford, England
@virginmedia any known issues with broadband in SK postcodes? My internet isn’t working
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David Harman 🇪🇺 🐸
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia "There is a problem with the signal on this channel" etc
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Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Yaxley, England
Nearly just got scammed by a fake @virginmedia account. Silly me for thinking they actually wanted to contact me about my issue.
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Rob Grimwood 🇬🇧
(@FFBritBaller) reported
from
Peterborough, England
@virginmedia Turning it off and turning it back on will not fix this issue. I refuse to pay for a booster too, i pay enough each month for a sub-par service.
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georgina sheridan
(@georgiesheridan) reported
from
Yaxley, England
@virginmedia 1 month of awful WiFi and now it’s been down the last 20 minutes during the Spurs game 🤬😡 How can you put your prices up and then have worse service #sortitout
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Warboys, England
@virginmedia Yes, I phoned customer services on the landline and they managed to rectify it. Thank you.
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Matt Dickings
(@MattDickings) reported
from
Peterborough, England
Whatever the issue was with @virginmedia mobile network it's fine now. Did @richardbranson need to borrow 10p for the meter
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David Harman 🇪🇺 🐸
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia You have an outage in area 22 (NOT showing on status checker)
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David Harman : Follow me on Gab.
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia Done that 1st, as a matter of course,, but it affecting #Apple & #Android. It No problem, I'll just not use it.
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David Harman 🇪🇺 🐸
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia No TV or internet, I've registered my outage
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David Harman : Follow me on Gab.
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia It obvious to me nothing is going to be done about the problem, ive deleted the app off my phone & iPad thanks
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MG | 🌸
(@maaarkle) reported
from
Peterborough, England
I just wanna introduce @virginmedia to @CrapBroadband. They give me a 24 month discount - then when I move halfway through the contract restarts but the discount does not. So I'm paying more money for the same service for the next three months for no good reason.
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Matt Dickings
(@MattDickings) reported
from
Peterborough, England
@virginmedia not sure what happened but slightly **** myself when had no signal for an hour, thank the lord it's back now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Lloyd
(@JL4376) reported
@virginmedia I’ve just reported it to you, so please ask them to update the status on the service status page so we can have estimate of when fixed. There is no other way to report it
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lia
(@liagrimshawx) reported
@virginmedia is your service down? I can’t make calls, answer them or use my data?
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Barnold
(@Ben16349164) reported
@virginmedia They probably did mention it but I can’t remember, and I just know it won’t happen. Almost a full week with no services whatsoever. Im over it. I’ll probably just cancel my direct debit and continue using my mobile data as a hotspot. Less problems with that.
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Scot Wilson
(@Scotw57) reported
@virginmedia No, simply told there is nothing which can reduce the price. Having been a customer for 16 years and never missing a payment it is a bit of a joke as I could get it cheaper as a new customer, infact I could get more services
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Steve'O
(@StevieWoodLFC) reported
@virginmedia can I have some help? Tv is not working, internet also
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Alex 🏳️🌈
(@hushthewarmth) reported
@tompeck @virginmedia Temporary fix, but you should be able to turn off the 5g band in settings
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Jonathan Lloyd
(@JL4376) reported
@virginmedia No it’s not, but it’s happening in other households too. And the service checker number confirms there is an issue
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Jonathan Lloyd
(@JL4376) reported
@virginmedia Ha! No, your customer service is as rubbish as your internet service. So please ask them to update the status
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Stuart Mackinnon
(@SAMackinnon) reported
@virginmedia Hi, outages across phone, TV and broadband for weeks now in G14. Very difficult to speak to anyone about difficulties or get firm timescales about resolving issues. What are your plans for fixing these ongoing problems?
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Tony Sutton
(@tony_sutton) reported
@tompeck @virginmedia Old SIM card that doesn't fully support 5G?