Virgin Media

Virgin Media Outage Report in Carmarthen, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Carmarthen, Wales 07/28/2025 11:10

July 28: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Carmarthen, Wales

The most recent Virgin Media outage reports came from the following cities: Carmarthen and Llanelli.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarmarthen Internet
United KingdomLlanelli Wi-fi
United KingdomLlanelli TV
United KingdomLlanelli Internet
United KingdomLlanelli TV
United KingdomLlanelli Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Carmarthen, Wales

Latest outage, problems and issue reports in Carmarthen and nearby locations:

  • tammytastic69 The Timelush 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tammytastic69) reported from Llanelli, Wales

    @virginmedia My mum has had a collection letter for an old address - she js a still a VM customer and advised of the move at the time. The account in the old house was in my late fathers name so i need to know what this letter is about

  • saintdougie Doug Micheal Matthews 😇🇫🇴 (@saintdougie) reported from Llanelli, Wales

    @BaggieBirdd66 @virginmedia Possibly your local council could help you

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @virginmedia He apparently told my neighbour that it will just come on at some point tonight? I don’t really hold a lot of faith with that as he had no idea what the issue was?

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @virginmedia No no known faults he was very surprised when I went out initially as he thought it was an isolated incident with next door

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @virginmedia had no wifi since essential work was carried out in the area yesterday. It was supposed to be back up by 4pm yesterday. Neighbour had same issue engineer came out to neighbour and realised we both had the same problem. He said he would let me know what 1/2

  • fluffyblanki Karen Thompson (@fluffyblanki) reported from Llanelli, Wales

    @virginmedia We have had nothing but problems with Virgin and their customer service is appalling. I’m disappointed with such poor service and feel aggrieved that we have to stay with them until the end of our contract! 😡

  • alibabie73 alison davies (@alibabie73) reported from Llanelli, Wales

    @virginmedia Terrible CM service on phone. Ive no internet and the lady wasn’t able to assist and disconnected my call when I requested cancelling my contract. SHOCKING so called service.

  • therealGDJ G (@therealGDJ) reported from Pontarddulais, Wales

    @philhovestadt @virginmedia That is only half of the issue...

  • therealGDJ G (@therealGDJ) reported from Pontarddulais, Wales

    @virginmedia do you actually offer any kind of service??

  • therealGDJ G (@therealGDJ) reported from Pontarddulais, Wales

    @virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BenLongland Ben Longland (@BenLongland) reported

    @virginmedia 3rd party email address. It is linked to my work email. I have used this to access an email verification link to access my Virgin Media account, which worked, it just seems to he accessing Sky Sports which throws up the issue.

  • DKRMartyn MafiaBear (@DKRMartyn) reported

    Just a quick reminder to everyone that since @O2 joined @virginmedia they have somehow continued to get increasingly worse and both provide the worst service in their respective fields. Also **** you for using AI chat bots, that loop around countless times.

  • Sukhmanjeetkau2 Sukhmanjeetkaur (@Sukhmanjeetkau2) reported

    Hi @virginmedia, I’ve noticed a £89.97 debit from my bank account today around 7:13am BST listed as “Virgin Media Payments.” I’m not a customer and have no association with your services. Please investigate and advise ASAP. #fraud #unauthorizedpayment

  • ShanklyBob77 Ian Hawksey (@ShanklyBob77) reported from Aintree Village, England

    Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

  • RoadieRichB Rich B (@RoadieRichB) reported

    @O2 any support available? @virginmedia have completely locked me out of everything because of your merge and I really need to speak to someone at o2

  • entrustTMF entrustTMF (@entrustTMF) reported

    @virginmedia Wonder if you can help? Does the Virgin Media Service chat on Whatsapp still work? I've used it successfully in the past I sent a message on Friday morning-but haven't had a reply or acknowledgement since If it just takes time-that's fine-but would like to know

  • DezzaMUFC Dezza (@DezzaMUFC) reported

    @virginmedia any reason why we can't sign in to my virgin media , just goes around in circle asks you to verify an email then takes you back to login screen to do it all over again been like that over a week now. Tried app and browser same thing

  • mylesfitz Myles Fitzpatrick (@mylesfitz) reported

    @virginmedia We will see. Pretty terrible start so far, still can’t link my Virgin Media account so can’t see anything which you blamed on an outage even though I couldn’t access it when I signed up - asked the rep to send me text message updates but you’re sending them all to my wife…

  • Howden10 Tom (@Howden10) reported

    @mylesfitz @virginmedia Worst customer service you'll ever experience when you try and sort it too. Just jumped ship to sky me.

  • Jamie_Badman Jamie (@Jamie_Badman) reported

    @ELPigeon45698 @virginmedia What was the fix for this please? I've got same issue. Virgin media app says not available and I can't log into the sky sports tv app via the virgin log in. What's changed?