Virgin Media Outage Report in Carmarthen, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Carmarthen, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Carmarthen, Wales
The most recent Virgin Media outage reports came from the following cities: Llanelli and Carmarthen.
| City | Problem Type | Report Time |
|---|---|---|
 Llanelli |
TV | |
| Llanelli |
TV | |
| Llanelli |
TV | |
| Llanelli |
TV | |
| Llanelli |
TV | |
| Llanelli |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Carmarthen, Wales
Latest outage, problems and issue reports in Carmarthen and nearby locations:
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia abysmal service. I’ve spent almost 2 weeks trying to get through to speak to someone about the price increase you’re looking to force on me, despite that I’m meant to benefit from #MatesRates for life. Please pick up the phone!!!
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@philhovestadt @virginmedia That is only half of the issue...
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Doug Micheal Matthews 😇🇫🇴
(@saintdougie) reported
from
Llanelli, Wales
@BaggieBirdd66 @virginmedia Possibly your local council could help you
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G
(@therealGDJ) reported
from
Pontarddulais, Wales
@virginmedia do you actually offer any kind of service??
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@virginmedia No no known faults he was very surprised when I went out initially as he thought it was an isolated incident with next door
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alison davies
(@alibabie73) reported
from
Llanelli, Wales
@virginmedia Terrible CM service on phone. Ive no internet and the lady wasn’t able to assist and disconnected my call when I requested cancelling my contract. SHOCKING so called service.
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The Timelush 🏴
(@tammytastic69) reported
from
Llanelli, Wales
@virginmedia My mum has had a collection letter for an old address - she js a still a VM customer and advised of the move at the time. The account in the old house was in my late fathers name so i need to know what this letter is about
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@virginmedia He apparently told my neighbour that it will just come on at some point tonight? I don’t really hold a lot of faith with that as he had no idea what the issue was?
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@virginmedia had no wifi since essential work was carried out in the area yesterday. It was supposed to be back up by 4pm yesterday. Neighbour had same issue engineer came out to neighbour and realised we both had the same problem. He said he would let me know what 1/2
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Karen Thompson
(@fluffyblanki) reported
from
Llanelli, Wales
@virginmedia We have had nothing but problems with Virgin and their customer service is appalling. I’m disappointed with such poor service and feel aggrieved that we have to stay with them until the end of our contract! 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Fiona
(@clarefiona22) reported
@Ash_spurs @virginmedia @Ofcom Just managed to speak to someone by calling from my mobile rather than landline. Apparently their systems are down so even if you get through, they’ll tell you to call back tomorrow. Not great. Said keep rebooting to see if the problem has resolved. Close at 10 though not 8
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Sally
(@Oofkah) reported
@odekul @virginmedia No... still waiting for that call back “within four hours”... I’ve only spent two hours on my mobile, trying to sort it. (Land line not in service, obviously)
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hotSPURS
(@COY_hotSPURS) reported
@virginmedia 2 days of no internet. Told issue has been resolved but clearly it hasn't. Just waited 1 hour on the phone to speak to customer services to be told the diagnostic tool is down and to call back tomorrow morning! Seriously??!? Get your **** together!
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Michael Quinn
(@MichaelQ316) reported
@virginmedia sick fed up that every single night for the last 2 weeks between half 8 and half 9 any streaming I am doing is constantly buffering. At £42 a ******* month I expect better than this ****!
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A Brown
(@Ash_spurs) reported
@clarefiona22 @virginmedia @Ofcom They told me exactly that Thursday and Friday, that their system was down!
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Claire Wilson
(@choc1982) reported
@virginmedia your service is a joke. Can't get through on the phone inless I stay on hold for over an hour. I got on live chat at 19:11. I start chat at 19:24. It took 50 minutes to even get past security checks they took so long. At 2023 I get put onto retentions team........
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Wilbo
(@TheRealWilbo) reported
@virginmedia I have added my issue to your support website, this was done several weeks ago now, it seems no one has even looked at it. I have now reported it by phone after waiting for over 1 hour.
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Tommy M
(@meatylad) reported
@virginmedia have you had any problems in the DN12 area? My internet keeps dropping off
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A Brown
(@Ash_spurs) reported
@clarefiona22 @virginmedia @Ofcom No, not resolved. I'm fuming with them lying to me 4 times promising a call back to book an engineer and never calling back. The customer treatment is disgusting and yet they take your money quick enough.
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Gillian Hunter
(@gillhunter1) reported
@virginmedia Erm.... episode 11 is still showing as the part 1 season finale. So even though I said what the issue was, all Virgin thought to write back was ‘how’s it going?’ Rather than pass on to any tech team that their GoApp is messing up episode order??? Surely this is an easy fix.