Virgin Media outages and service status in Bungay, England

Problems in the last 24 hours in Bungay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bungay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bungay, England

The most recent Virgin Media outage reports came from the following cities: Brundall, and Norwich.

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bungay, England

Latest outage, problems and issue reports in Bungay and nearby locations:

• 
  尺ㄖ乃 (@robbuhler) reported 5 minutes ago from Norwich, England

  @virginmedia evening, we have phoned once today re; activating WiFi hub, however it’s flashed all day. We reset but still flashing hours later, and now can’t get through on phone to activate new WiFi box. Any help at all? Been on hold for an hour now, no WiFi for 2 days.

• 
  Frances Godden (@LaGodden) reported 8 minutes ago from Norwich, England

  @virginmedia I’m a new customer. You agreed on 08/08 to add tv to phone/bb package for advertised rate of £33pcm. Bill arrived, charged £39pcm plus £84.95 unitemised additional charges, at no point did yr rep advise me of this. Tried calling yesterday, put on hold for nearly 2hrs...

• 
  Wayne Dixon (@WayneDi51533240) reported 10 minutes ago from Norwich, England

  @virginmedia Most channels are back still having problems viewing a few of the HD channels.

• 
  Tim (@sockformation) reported 16 minutes ago from Norwich, England

  @virginmedia I’m trying to install my broadband, but don’t have the right socket at home. I was told I wouldn’t need an engineer which is why I booked it in now. Also, my password isn’t working so I can’t do anything. Please help because at the moment I’ll be paying for nothing

• 
  Mike Moore (@MikeMoore6) reported 17 minutes ago from Norwich, England

  @richardbranson Please take note: your Virgin Media customer service is a ******* shambles 👎

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 18 minutes ago from Norwich, England

  @virginmedia Local service problems for 5 days. Surely would at least make the local news!

• 
  𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported 19 minutes ago from Norwich, England

  @virginmedia NR1 4BS if need to check, it’s not letting me report the problem

• 
  Sam Gravener (@Spr1718) reported 20 minutes ago from Norwich, England

  @BenJaneDavies @virginmedia Well this is the thing!! We had cancelled because we weren’t happy they couldn’t match the new customer offers for us. Retentions rang and beat the offer instead. Said would all be up today but have had issue after issue! They’re so incompetent

• 
  Hello i'm Paul! (@paulmmace) reported 23 minutes ago from Norwich, England

  @virginmedia I just couldn't believe what I heard! As a very long customer of V/M I phoned them to see what they could do for me as I'm out of contract, basically he just said There's nothing he could offer me! apart from phone back in 10 days or so And see what's on offer then!

• 
  Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported 25 minutes ago from Norwich, England

  @virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 25 minutes ago from Norwich, England

  @virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏

• 
  Kerry 👩🏻‍💻 Marketer (@MM_Kerry) reported 33 minutes ago from Norwich, England

  @virginmedia Yep, it’s so slow and unreliable

• 
  Frances Godden (@LaGodden) reported 34 minutes ago from Norwich, England

  @virginmedia Still no response to my complaint made Sunday morning @virginmedia - 72 hours and then some!

• 
  Frances Godden (@LaGodden) reported 35 minutes ago from Norwich, England

  @virginmedia No, you never gave me one. Just an automated email and then via Resolver RES8137564. Agent yesterday promised me Paul would call me before 4pm. She said my complaint had been closed in error as a duplicate but you’ve never attempted contact despite it being over 3 weeks.

• 
  Jon P Watson Photography (@thejpwphotos) reported 37 minutes ago from Norwich, England

  @virginmedia Complaint - package price is wrong and everyone keeps promising to sort, but still haven't. Broadband - keeps dropping out. When issue occured last time router swap fixed it. I need an engineer to come out and fix today but nobody can help.

• 
  Ceyda Aldemir-Down (@aldemirdown) reported 44 minutes ago from Norwich, England

  @virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪

• 
  Frances Godden (@LaGodden) reported 45 minutes ago from Norwich, England

  @virginmedia I am at work!! I’ve already wasted hours trying to get you to fix this issue and even acknowledge my complaints. I can’t use webchat whilst at work!!

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 46 minutes ago from Norwich, England

  @virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease

• 
  Troy Balmayer (@TBTheReviewClub) reported 46 minutes ago from Norwich, England

  @TumbleweedBob @virginmedia Sorry to jump on your thread, but I'm also having issues with @virginmedia who are awful at customer service and I'd just like to cancel my contract. Tried to do this morning but webchat decided to end and I've heard nothing back.

• 
  Juliette (@juliettealicex) reported 53 minutes ago from Norwich, England

  @virginmedia Yeah tried that, says it should be working but the router is still not working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nottinghill Man (@nottinghillman) reported 38 seconds ago

  @virginmedia I think this has been reported now but our WiFi at W2 4TJ went down on Wednesday evening. A call out engineer the next the next morning merely confirmed that the problem is apparently on the street, not in our house as the engineer apparently thought initially. But no repair yet

• 
  Imran (@imran_khan404) reported 2 minutes ago

  @virginmedia Wifi is getting connected but it is showing "No internet access". I am not getting internet. Talk to your customer support multiple times.

• 
  Mel Brackenbury (@pixelpie80) reported 10 minutes ago

  @O2 I am having a lot of trouble getting into my account and im using my correct login email and I going round in circles. I have verified my email and then nothing happens. I was logged in until Virgin media joined.

• 
  Kris Coates (@FyldesHardest) reported 11 minutes ago

  @virginmedia please train your staff to do their job and not waste two hours of my time messaging three agents only for them not to resolve an issue. I just want to cancel, it's that simple.

• 
  iPaulTweeting (@iPaulTweeting) reported 11 minutes ago

  Here’s an idea @virginmedia if the question your bots are asking have no relevance to the question you asked perhaps one of the options presented could be ‘talk to a human’? Also, although I’m not really that bothered that your support staff are not English please note that it does not aid understanding

• 
  MouseMat (@andymousemat) reported 13 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

• 
  Can I Have 2 Biscuits (@WillyWoollyman) reported 17 minutes ago

  @Alotron I'm never watching Bohs on Virgin Media again. I only expect that much bias when the commentate on Ireland matches.

• 
  Cyberbob1uk (@cyberbob1uk) reported 19 minutes ago

  @virginmedia what kind of tin-pot internet service are you providing? Broadband outages for multiple hours on April 4th, April 6th and now today, April 12th

• 
  JJ (@TheLedge1916) reported 20 minutes ago

  @thejournal_ie What ******** has this idiot been watching? Rte ,Irish times , virgin media all up the holes of the government

• 
  A Dunlop Landscapes 🌳⚒️🧱 (@alanfdunlop) reported 21 minutes ago

  @ifeeltheneed_ Mine has been offline for the last two months, had an upgrade of virgin media that came with a new WiFi connection. That coincided with my surgery, managed to have the new hub up & running with some help but haven’t been able to access the solar inverter to reset so far.