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Virgin Media

Virgin Media outages and service status in Bungay, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Bungay, including 0 direct reports.
  • The most common problems reported in this area mention TV and Wi-fi.
  • 75% TV (75%)
  • 25% Wi-fi (25%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bungay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bungay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bungay, England

The most recent Virgin Media outage reports came from the following cities: Norwich, and Brundall.

CityProblem TypeReport Time
Norwich Wi-fi 8 days ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bungay, England

Latest outage, problems and issue reports in Bungay and nearby locations:

  • buntyhoven
    Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England

    @virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?

  • jacko_1989
    James Jackaman (@jacko_1989) reported from Norwich, England

    @virginmedia yet again shocking customer service over the phone, asked to speak to a manager and the agent hung up on me. On the phone again and whoops, your agent keeps forgetting to put me on hold whilst he speaks to a manager and I can hear everything.This call is embarrassing

  • ChrisWolfSpirit
    christopher pegg (@ChrisWolfSpirit) reported from Norwich, England

    @virginmedia Only was told that it was an earliest date they can do and that's it... I been asked if any more credit will help me while no Internet for three weeks until 8th July... Seems they refused

  • WayneDi51533240
    Wayne Dixon (@WayneDi51533240) reported from Norwich, England

    @virginmedia Most channels are back still having problems viewing a few of the HD channels.

  • Nick47xxy
    Nick De Wittenbach (@Nick47xxy) reported from Brundall, England

    @virginmedia Broadband down in NR13 4JB

  • TBTheReviewClub
    Troy Balmayer (@TBTheReviewClub) reported from Norwich, England

    @TumbleweedBob @virginmedia Sorry to jump on your thread, but I'm also having issues with @virginmedia who are awful at customer service and I'd just like to cancel my contract. Tried to do this morning but webchat decided to end and I've heard nothing back.

  • Skellzie7
    Abbey 🌺 (@Skellzie7) reported from Norwich, England

    Once again @virginmedia internet is down again 🙄 completely useless

  • LawaLaura
    Lady Laura (@LawaLaura) reported from Norwich, England

    @virginmedia Yup. We got an email saying you were switching us off and then switching it all back on again this evening. It’s a planned outage.

  • LaGodden
    Frances Godden (@LaGodden) reported from Norwich, England

    @virginmedia I’m a new customer. You agreed on 08/08 to add tv to phone/bb package for advertised rate of £33pcm. Bill arrived, charged £39pcm plus £84.95 unitemised additional charges, at no point did yr rep advise me of this. Tried calling yesterday, put on hold for nearly 2hrs...

  • garygts85
    gary thompson (@garygts85) reported from Norwich, England

    Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband

  • DrS_Reynolds
    Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!

  • Tall2D
    Mark Standbrook (@Tall2D) reported from Norwich, England

    Three years with @virginmedia involved runaway price hikes, terrible customer service and promises of higher speeds that never materialised.

  • DJJoshuaRoberts
    Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏

  • thejpwphotos
    Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    @virginmedia Complaint - package price is wrong and everyone keeps promising to sort, but still haven't. Broadband - keeps dropping out. When issue occured last time router swap fixed it. I need an engineer to come out and fix today but nobody can help.

  • paulveness1974
    Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England

    @virginmedia once again, virgin media stream let's me down, all channels frozen for last 20 mins except BBC ones.. Have had nothing but hassle with this,considering I was expecting the recordable version.. Total BS..

  • Spr1718
    Sam Gravener (@Spr1718) reported from Norwich, England

    @virginmedia Media service. We had cancelled and got a call Tuesday offering us a better deal, to be activated today. Rang earlier and spent nearly 50 minutes on the phone with a great woman who went through our new package which for some reason hadn’t been auctioned.

  • TBTheReviewClub
    Troy Balmayer (@TBTheReviewClub) reported from Norwich, England

    @virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.

  • missrose0078
    Areej Alruwaili (@missrose0078) reported from Norwich, England

    @virginmedia Hi I tried to call the customer services, but no body answer me. My broadband doesn’t work and there is no signal for internet. I don’t know what’s the problem Can you help me plz as soon as possible 🙏🏻I have online meeting after two hours

  • paulmmace
    Hello i'm Paul! (@paulmmace) reported from Norwich, England

    @virginmedia I just couldn't believe what I heard! As a very long customer of V/M I phoned them to see what they could do for me as I'm out of contract, basically he just said There's nothing he could offer me! apart from phone back in 10 days or so And see what's on offer then!

  • jamie_obrien
    Jamie O'Brien 🤫🤓🤯 (@jamie_obrien) reported from Norwich, England

    @virginmedia what a crafty way of getting money. Charging £240 to disconnect as moving to property that you can't supply service to

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BryanGr68681814
    Bryan Green (@BryanGr68681814) reported

    @no1lino @virginmedia Morning Glenn, just had a message from @virginmedia to say services in our area are down, should be fixed by 5pm!!!

  • keithapearson
    Keith A Pearson (@keithapearson) reported

    @virginmedia Still waiting on your chat agent - to say he/she is incompetent would be the mother of all understatements. And yes, I've tried calling in the past, and that experience was so frustratingly pointless that I'm never trying again.

  • juliefount
    julie fountain (@juliefount) reported

    What an absolute joke @virginmedia are been asking for help for weeks but nothing.

  • MimiFarid
    Mimi Farid (@MimiFarid) reported

    @O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!

  • SP1CYGAMIN
    SP1CYGAMIN (@SP1CYGAMIN) reported

    @virginmedia hi, my wife is struggling to access her account, she's tried resetting her password and whatnot and still can't get into her account, any help with this would be appreciated, thank you

  • impalabby
    𝒶𝓈𝒾𝒶 🦋 (@impalabby) reported

    is virgin media player down for anyone else ?? #loveisland #loveislanduk

  • ArgyriM
    RM argyrim.bluesky.social (@ArgyriM) reported

    @Lulette5772 @virginmedia Very bad @virginmedia The opposite of customer centric (customer abusive ?)

  • geofn3751
    Geoff Naylor (@geofn3751) reported

    @virginmedia Yes, but how can you penalise me for wanting to move to a service provider who can provide the service that you can't?

  • Katiebush6
    Katie (@Katiebush6) reported

    @virginmedia the new router is a terrible design. Why are the airholes at the top, so now all the dust is going to easily get into the box and damage it quicker. There's no pull out tab to easily see WiFi password and the router is wider 🫠

  • argyledavros
    Dave Warrilow (@argyledavros) reported

    Massive problems with @virginmedia in #Southend. Broadband hasn't been working properly for over a week. Service checker keeps changing excuse, so you can't book and engineer. Tried calling on hold for half an hour then cut off. Shocking service.