Virgin Media outages and service status in Bungay, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Bungay, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- TV (75%)
- Internet (13%)
- Wi-fi (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bungay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bungay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bungay, England
The most recent Virgin Media outage reports came from the following cities: Brundall, and Norwich.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bungay, England
Latest outage, problems and issue reports in Bungay and nearby locations:
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia I am at work!! I’ve already wasted hours trying to get you to fix this issue and even acknowledge my complaints. I can’t use webchat whilst at work!!
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
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christopher pegg (@ChrisWolfSpirit) reported from Norwich, England@virginmedia Only was told that it was an earliest date they can do and that's it... I been asked if any more credit will help me while no Internet for three weeks until 8th July... Seems they refused
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Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England@virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..
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Ash Ashman (@thomasashman64) reported from Norwich, England@virginmedia Media issues but I'd rather not discuss on here
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FussyDave (@FussyDave) reported from Norwich, England@virginmedia #bgt ruined by your outage. Please don't advertise how good your service is for at least 6 months 🖕🏻
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James Pegg (@PeggJames) reported from Norwich, EnglandTrying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England@virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease
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Abi (@AbiMuddiman) reported from Norwich, England@virginmedia my WiFi keeps dropping out, can’t sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi
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Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England@Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response
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Kerry 👩🏻💻 Marketer (@MM_Kerry) reported from Norwich, England@virginmedia Yep, it’s so slow and unreliable
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James Jackaman (@jacko_1989) reported from Norwich, England@virginmedia yet again shocking customer service over the phone, asked to speak to a manager and the agent hung up on me. On the phone again and whoops, your agent keeps forgetting to put me on hold whilst he speaks to a manager and I can hear everything.This call is embarrassing
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Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@virginmedia No, nothing was resolved. I still wish to cancel my contract
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gary thompson (@garygts85) reported from Norwich, EnglandOh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
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Mike Reynolds (@MikeReynolds8) reported from Norwich, England@Denise09262928 @vallyrogNCFC @virginmedia Down to zero.
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia I’m a new customer. You agreed on 08/08 to add tv to phone/bb package for advertised rate of £33pcm. Bill arrived, charged £39pcm plus £84.95 unitemised additional charges, at no point did yr rep advise me of this. Tried calling yesterday, put on hold for nearly 2hrs...
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Hello i'm Paul! (@paulmmace) reported from Norwich, England@virginmedia I just couldn't believe what I heard! As a very long customer of V/M I phoned them to see what they could do for me as I'm out of contract, basically he just said There's nothing he could offer me! apart from phone back in 10 days or so And see what's on offer then!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Whelan (@Lincsforest) reported@virginmedia your installation of my new broadband is turning into a mockery of a sham! No communication, no professionalism, a complete lack of customer care! A VERY UNSATISFACTORY WAY TO CONDUCT BUSINESS! Your chatbot is also incompetent! @Ofcom #poorcustomerservice
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JC (@SaffaJC) reported@virginmedia been on a call for over 5 hrs. They messed up my details with O2 now I pay for an account I can’t access have no SIM card for. The most pathetic customer service ever. I video recorded at lest an hour of the conversation to upload to tic tok
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Mo (@MrsPeebs208) reported@JShine06 @virginmedia We left Virginia media because they are terrible and there customer service is atrocious you are better off going to someone else
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DÏE BLUE BARON (@duke_olaf) reported@virginmedia No service in the BS14 area Bristol at all
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DJ Chaka Finchos 🐏 (@DJChakaFinchos) reportedSo glad I screenshotted my whole chat with @virginmedia because I knew the “agent” I spoke to at would mess up my house move by the stupid questions they were asking. Cut my old house off (that I’m still in) a day early.
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Jon Phillips (@JonPhil86828440) reportedOf course my @virginmedia service goes down when I am trying to watch Roland Garros!!!
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simon parkinson (@parky1021) reported@JShine06 @virginmedia Unfortunately your not the only one with issues I can’t believe how downhill they have gone
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John Peters (@johnthejack) reportedTonight's viewing: CS2004 We're currently unable to show this channel. Please check your cables, reboot and then try again. For more info and help visit virginmedia. Called up in the end: a problem in this area. Due to be solved by 00:05. At least I could watch #c4news online
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🎭🏴not-so essential worker (@Djfoldy69) reported@virginmedia tv down in sa1 area. Site says issue was detected on the 18th, it's the 26th and it doesn't give any update?
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Darren Keen (@keend403) reported@virginmedia internet has been down since yesterday, all cables checked, can't watch the telly because a message keeps coming on to the screen, red light on the TV box and the hub has a slow fading white light. And the app is useless.