Virgin Media Outage Report in Bungay, Suffolk, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bungay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bungay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bungay, England
The most recent Virgin Media outage reports came from the following cities: Norwich, and Long Stratton.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich
|
TV | 7 days ago |
|
Norwich
|
Wi-fi | 17 days ago |
|
Norwich
|
Internet | 20 days ago |
|
Norwich
|
TV | 21 days ago |
|
Norwich
|
Total Blackout | 1 month ago |
|
Norwich
|
TV | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bungay, England
Latest outage, problems and issue reports in Bungay and nearby locations:
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England4 days in and the Internet still isn’t working, very poor @virginmedia 👎
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Sam Gravener (@Spr1718) reported from Norwich, England@BenJaneDavies @virginmedia Well this is the thing!! We had cancelled because we weren’t happy they couldn’t match the new customer offers for us. Retentions rang and beat the offer instead. Said would all be up today but have had issue after issue! They’re so incompetent
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
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Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@TumbleweedBob @virginmedia Sorry to jump on your thread, but I'm also having issues with @virginmedia who are awful at customer service and I'd just like to cancel my contract. Tried to do this morning but webchat decided to end and I've heard nothing back.
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James Pegg (@PeggJames) reported from Norwich, EnglandTrying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia
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尺ㄖ乃 (@robbuhler) reported from Norwich, England@virginmedia evening, we have phoned once today re; activating WiFi hub, however it’s flashed all day. We reset but still flashing hours later, and now can’t get through on phone to activate new WiFi box. Any help at all? Been on hold for an hour now, no WiFi for 2 days.
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England@virginmedia NR1 4BS if need to check, it’s not letting me report the problem
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Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@virginmedia No, nothing was resolved. I still wish to cancel my contract
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Abi (@AbiMuddiman) reported from Norwich, England@virginmedia my WiFi keeps dropping out, can’t sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
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Troy Balmayer (@TBTheReviewClub) reported from Norwich, England@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
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Ceyda Aldemir-Down (@aldemirdown) reported from Norwich, England@virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪
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Hello i'm Paul! (@paulmmace) reported from Norwich, England@virginmedia Hi thanks for your support! I've tried everything I can #exhausted just turned over to #BBC1 and the tv is acting normal it's just #ITV1 all other ITV channels work just as they should #strange #Samsung #virginmedia @ITV
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Sam Gravener (@Spr1718) reported from Norwich, England@virginmedia Media service. We had cancelled and got a call Tuesday offering us a better deal, to be activated today. Rang earlier and spent nearly 50 minutes on the phone with a great woman who went through our new package which for some reason hadn’t been auctioned.
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Ash Ashman (@thomasashman64) reported from Norwich, England@virginmedia Media issues but I'd rather not discuss on here
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Ash Ashman (@thomasashman64) reported from Norwich, England@jongaunt @virginmedia They keep not taking my direct debit out then charge me for not paying .. their customer service is appalling no one speaks good English.. in rented accommodation so cant change provider
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Frances Godden (@LaGodden) reported from Norwich, England@virginmedia I am at work!! I’ve already wasted hours trying to get you to fix this issue and even acknowledge my complaints. I can’t use webchat whilst at work!!
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Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
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Areej Alruwaili (@missrose0078) reported from Norwich, England@virginmedia Hi I tried to call the customer services, but no body answer me. My broadband doesn’t work and there is no signal for internet. I don’t know what’s the problem Can you help me plz as soon as possible 🙏🏻I have online meeting after two hours
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Gowing (@CliveGowing) reported@virginmedia I have been without service for 20 days, during that time I have had 2 engineer visits, 8 times I have been promised someone will call back and haven’t, been promised 6 times my ticket has been escalated and have made 20+ calls to customer service.
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Michael Louvieris (@Tyburnguitar) reported@virginmedia I’m just another #CISAS winner who wishes he never got involved with @virgin , it’s not fit for purpose!!
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jasmine louise (@Jasmineee1994) reported@virginmedia Figures. I’m sure you’ll be back on my tweets when I mention your “fantastic internet” not working again and your team ignoring the issue as always. But it’s completely fine your end aslong as we continue to pay the full bill 👍🏻
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Daniel Shone (@danielshone) reported@virginmedia I need to send a hub4 back to you, but I've broken my ankle. Think you can organise picking it up please?
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David Taylor (@DavidFly87) reported@virginmedia It’s amazing how poor this is really
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_JD 💜 Unable to follow back! (@JDee1235) reported@virginmedia 1/ I'm having lots of technical problems. I can get in on my mobile using a different browser, but I'm trying to register my mobile & it asks me for a password, then asks me to confirm password &it won't let me. It's stressing me out, I'm just going to pay by phone but it's
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Tom (@Tom89156834) reported@virginmedia hi, my second box upstairs is mega slow. It's a tivo v6 box. Takes ages to do anything on it. Put new batteries in the remote and restarted the box several times
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Nuno Fernandes (@nuno_f_music) reportedJust spent 5 hours on a chat with @virginmedia customer support to see my issue unresolved and the chat abruptly closed by the manager. The team was unhelpful and deaf to my explanations. #customersupportfail #virginmedia
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Bappi (@Bappi37800092) reported@virginmedia DB thanks. I have again called your CS team and they had given me assurances. Your company makes promises and NEVER call me back. Some of the managers even lie that they tried calling.
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Clive Gowing (@CliveGowing) reported@virginmedia I think I have a right to ask that question given the poor service to date but who can answer. You say you can’t, customer service say they can’t and blame IT, I can’t speak to IT. So who can help?