Virgin Media Outage Report in Bungay, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bungay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bungay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bungay, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Total Blackout | ||
| TV | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bungay, England
Latest outage, problems and issue reports in Bungay and nearby locations:
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Local service problems for 5 days. Surely would at least make the local news!
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gary thompson
(@garygts85) reported
from
Norwich, England
Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband
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Abbey 🌺
(@Skellzie7) reported
from
Norwich, England
Once again @virginmedia internet is down again 🙄 completely useless
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia NR1 4BS if need to check, it’s not letting me report the problem
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Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia @Virgin It’s fair to say we expect (much) better service than this
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Kerry 👩🏻💻 Marketer
(@MM_Kerry) reported
from
Norwich, England
@virginmedia Yep, it’s so slow and unreliable
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.
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Michael Noël Turner
(@mmichael0) reported
from
Norwich, England
@virginmedia my internet playing up again, not very good service from your company
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Shirley Reynolds #FBPE
(@DrS_Reynolds) reported
from
Norwich, England
@Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
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𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
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Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
4 days in and the Internet still isn’t working, very poor @virginmedia 👎
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Norwich, England
@virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur
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⚒ Sarah ⚒ Mrs Bubbles ⚒
(@claretbubbles) reported
from
Norwich, England
@virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean
(@dean9476) reported
@virginmedia Well in that case now that i am speaking to someone who can speak proper English & seems to understand the different nature of faults & fix times,can you please tell me what the “complex” issue is in area 15 in London? And can you find out what the estimated time is for it (1/2)
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Hemanth
(@hemanthjose) reported
@virginmedia Hi #virginmedia I'm having trouble getting internet from the new hub. Can you help please?
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spike
(@thefirstspike) reported
It’s Saturday morning so of course my @virginmedia broadband becomes intermittent. Yah! #Fail
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steve harvey
(@steveharvey8) reported
@virginmedia can you please explain to me why for the last 12 months your phone lines are completely automated using the covid excuse an internet and phone company cant seem to set its staff up at home ? Ive had the worst years service off you nothing but problems
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Lloyd Hale
(@LloydGHale) reported
@virginmedia We’ve got that number and already called and have taken all recommended actions which we’d already tried anyway and are just going round in circles- you need to send an engineer out surely? What sort of service is this?
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Wightpie
(@wightpie) reported
Over half an hour in a queue to speak to @virginmedia customer services so far with no answer. It’d be easier to get an audience with the Pope
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Gary
(@garyjd89) reported
@virginmedia I've done that and it says there are no issues. But when I run a test through the service checker page on your site it says some of the devices in my house have poor WiFi strength. So it's a bit confusing tbh
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Simon dilley
(@SimonJD75) reported
@virginmedia Good morning, When we rang to take your TV service (already have phone and broadband) we arranged on 28/11 and confirmed the date 11/12. We then rang again on Wednesday 9/12 to check installation date and the agent confirmed 11/12. Really angry as my wife took leave from work.
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Haider Raza
(@mh_raza) reported
@virginmedia No...but even if they give explanation it wouldn't help me. I can't be without internet for the next 3 months. I have to find another service provider. @virginmedia I need my contract terminated without penalty. I should rather get refund as your service has been beyond worse.
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David Gardner
(@DavidaGardner72) reported
@virginmedia Good to know you do update the guide, but my TiVo 6 box has never updated the tv guide when the schedule is changed at short notice. This also ruins my set recordings. I have a You View box that not only updates the guide, it also adjusts set recordings to record the whole show.