Virgin Media outages and service status in Bungay, England

Problems in the last 24 hours in Bungay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bungay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bungay, England

The most recent Virgin Media outage reports came from the following cities: Norwich, and Brundall.

City	Problem Type	Report Time
Norwich	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bungay, England

Latest outage, problems and issue reports in Bungay and nearby locations:

• 
  Wayne Dixon (@WayneDi51533240) reported 3 minutes ago from Norwich, England

  @virginmedia Most channels are back still having problems viewing a few of the HD channels.

• 
  Frances Godden (@LaGodden) reported 4 minutes ago from Norwich, England

  @virginmedia No, you never gave me one. Just an automated email and then via Resolver RES8137564. Agent yesterday promised me Paul would call me before 4pm. She said my complaint had been closed in error as a duplicate but you’ve never attempted contact despite it being over 3 weeks.

• 
  John K (@JohnK83489203) reported 5 minutes ago from Norwich, England

  @virginmedia @ravaldhiren My bbc1 hd still not working

• 
  Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported 7 minutes ago from Norwich, England

  @virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur

• 
  Andy Coates (@AndyWoodturner) reported 10 minutes ago from Beccles, England

  @dunleavy138 @NOWTV @virginmedia I've never had virgin so can't really answer about them...but the NowTV box with Entertainment package seems to do for D. It has comedy, movies, Sky channels Etc., and it's no contract and far cheaper than alternatives.

• 
  Troy Balmayer (@TBTheReviewClub) reported 11 minutes ago from Norwich, England

  @virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.

• 
  Frances Godden (@LaGodden) reported 12 minutes ago from Norwich, England

  @virginmedia I am at work!! I’ve already wasted hours trying to get you to fix this issue and even acknowledge my complaints. I can’t use webchat whilst at work!!

• 
  Matt Carver (@mattyc96) reported 16 minutes ago from Long Stratton, England

  @virginmedia Any help on changing sky sports devices with virgin media the website the tv to site sends me to doesn’t work!!

• 
  James Jackaman (@jacko_1989) reported 17 minutes ago from Norwich, England

  @virginmedia yet again shocking customer service over the phone, asked to speak to a manager and the agent hung up on me. On the phone again and whoops, your agent keeps forgetting to put me on hold whilst he speaks to a manager and I can hear everything.This call is embarrassing

• 
  Frances Godden (@LaGodden) reported 17 minutes ago from Norwich, England

  @virginmedia It was. I called Sunday 1040, promised Paul would call me before 1320; he did not. That was nearly a week ago and I’ve had no contact, despite three follow-ups by me via phone, online complaint form submission x2 and this. Seriously unimpressed.

• 
  gary thompson (@garygts85) reported 18 minutes ago from Norwich, England

  Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband

• 
  Jon P Watson Photography (@thejpwphotos) reported 20 minutes ago from Norwich, England

  The service I've had from @virginmedia has been absolutely awful! If I treated my customers this way I would be out of business. Complaint has been dragging on for 2 months now, with loads of empty promises. Now I'm being messed about with my broadband service not working ->

• 
  Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported 24 minutes ago from Brundall, England

  @virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..

• 
  Tim (@sockformation) reported 25 minutes ago from Norwich, England

  @virginmedia I’m trying to install my broadband, but don’t have the right socket at home. I was told I wouldn’t need an engineer which is why I booked it in now. Also, my password isn’t working so I can’t do anything. Please help because at the moment I’ll be paying for nothing

• 
  Lady Laura (@LawaLaura) reported 30 minutes ago from Norwich, England

  @virginmedia Yup. We got an email saying you were switching us off and then switching it all back on again this evening. It’s a planned outage.

• 
  Andy Coates (@AndyWoodturner) reported 39 minutes ago from Mutford, England

  Just hearing that in a drive to retain accounts, VirginMedia has gone down on all their customers. It's a novel approach, and to be fair, more than BT ever did...and because Dave, in customer retention, had "cunning linguist" on his CV... #VirginMediaoutage

• 
  ⚒ Sarah ⚒ Mrs Bubbles ⚒ (@claretbubbles) reported 48 minutes ago from Norwich, England

  @virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.

• 
  尺ㄖ乃 (@robbuhler) reported 50 minutes ago from Norwich, England

  @virginmedia evening, we have phoned once today re; activating WiFi hub, however it’s flashed all day. We reset but still flashing hours later, and now can’t get through on phone to activate new WiFi box. Any help at all? Been on hold for an hour now, no WiFi for 2 days.

• 
  Shirley Reynolds #FBPE (@DrS_Reynolds) reported 54 minutes ago from Norwich, England

  @virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network

• 
  christopher pegg (@ChrisWolfSpirit) reported 54 minutes ago from Norwich, England

  @virginmedia Only was told that it was an earliest date they can do and that's it... I been asked if any more credit will help me while no Internet for three weeks until 8th July... Seems they refused

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Scott (@IanScott_01) reported 4 minutes ago

  @virginmedia Well after speaking to someone from customer resolutions this morning, I left my details and heard nothing back! I've been trying to sort this out for weeks now and my contract is about to expire!

• 
  TommyH (@TW19_2_3) reported 5 minutes ago

  @virginmedia No wifi for the last 4 days and this keeps happening. Hub box replaced but still not working 👎

• 
  Ryan O'Donnell (@iamryanodonnell) reported 9 minutes ago

  @virginmedia Thank you - I managed to call them and I believe they’ve sent out another WiFi Pod, so I’m hopeful that’ll solve my issue.

• 
  BZSM1TH (@BazingaSmth) reported 10 minutes ago

  @virginmedia Any problems with voice service ? My TV remote is no longer recognising voice commands. Remote is working and I rebooted box. Just get spinning "listening" icon

• 
  kellyann (@kellyan99166027) reported 14 minutes ago

  @virginmedia since 1pm yesterday afternoon we have been told that the problem is being fixed. Every time the estimated time comes up you change it again. We have little to no information about what’s happening. Could you please advise on when. It will be corrected ?

• 
  Mike (@mikegormley2003) reported 15 minutes ago

  @virginmedia WIFI been down for a few days, engineer comes, says he can’t fix it and leaves. No proof he was here and nothing to say he’ll fix it! Shockingly poor service DD5 1EJ

• 
  Sue Rouse💙 🇺🇦 (@rouse_sue) reported 15 minutes ago

  @virginmedia I have Netflix as part of my deal. I’ve been told 4 times that an email will be with me in 24 hours. Still no email after 8 days. Everyone promised but no delivery’s. This seems to be a regular issue.

• 
  Diplo (@loldiplo) reported 18 minutes ago

  . @virginmedia can you explain why your servers are down again. It’s pathetic constantly happening and conveniently falls on a bank holiday weekend so most of your customers will be without service for 2 days. Disgrace of a company.

• 
  Pete Bradbury (@PeteBradders) reported 19 minutes ago

  @virginmedia @NatGeoUK I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 19 minutes ago

  @virginmedia Right, I’ve tried calling these things. None worked Which suggests it’s an app issue.