Virgin Media

Virgin Media Outage Report in Bungay, Suffolk, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bungay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bungay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bungay, Suffolk, England 12/07/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bungay, Suffolk, England

The most recent Virgin Media outage reports came from the following cities: Norwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorwich Internet
United KingdomNorwich Internet
United KingdomNorwich TV
United KingdomNorwich Wi-fi
United KingdomNorwich Internet
United KingdomNorwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bungay, England

Latest outage, problems and issue reports in Bungay and nearby locations:

  • Tall2D Mark Standbrook (@Tall2D) reported from Norwich, England

    Three years with @virginmedia involved runaway price hikes, terrible customer service and promises of higher speeds that never materialised.

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia Local service problems for 5 days. Surely would at least make the local news!

  • WayneDi51533240 Wayne Dixon (@WayneDi51533240) reported from Norwich, England

    @virginmedia Most channels are back still having problems viewing a few of the HD channels.

  • claretbubbles ⚒ Sarah ⚒ Mrs Bubbles ⚒ (@claretbubbles) reported from Norwich, England

    @virginmedia what’s up in Norwich???? Anyone! What am I paying for??? Every week it’s the same old ****.

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia I don’t think you understand. We don’t have any broadband. We can connect to the router but it’s not connected to the network

  • buntyhoven Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England

    @virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?

  • LawaLaura Lady Laura (@LawaLaura) reported from Norwich, England

    @virginmedia Yup. We got an email saying you were switching us off and then switching it all back on again this evening. It’s a planned outage.

  • MikeReynolds8 Mike Reynolds (@MikeReynolds8) reported from Norwich, England

    @Denise09262928 @vallyrogNCFC @virginmedia Down to zero.

  • thejpwphotos Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    @virginmedia Your auto comp service is ridiculous. And besides, it's not just about the fact it's a paid service - it's the fact no service for several days. This doesn't need an engineer, I just need a box. You have a base just up the road from me, maybe I should go knock on their door.

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia Honestly I was on a web chat for over 3 hours yesterday and two hours this morning and got nowhere so I’m a bit jaded. But if you can help yes pmease

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    Anyone got any suggestions about how to get @virginmedia to reconnect our wifi - nothing since 31st July, can’t work or run business. Help!

  • thejpwphotos Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    @virginmedia But no TV service for another 2 days. Not acceptable, and this is being paid for. No offer to even send a quick install box I can do myself.

  • OJayHealth 𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported from Norwich, England

    @virginmedia how do I cancel #MUTV from my package? Added it on without ringing up so trying to see how to cancel it without ringing.

  • mezzaninedoor Tony Aloysius Amis esq. Not M.P. (@mezzaninedoor) reported from Norwich, England

    @virginmedia Well you are not!!! Because you told my Son, whos been a customer for 10 year 'No', 20m from a spur

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia @Virgin It’s fair to say we expect (much) better service than this

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @virginmedia It’s not relevant what the service page tells us about this area - the problem is that we have had no internet since Sunday and want to know when we will be reconnected.

  • thejpwphotos Jon P Watson Photography (@thejpwphotos) reported from Norwich, England

    The service I've had from @virginmedia has been absolutely awful! If I treated my customers this way I would be out of business. Complaint has been dragging on for 2 months now, with loads of empty promises. Now I'm being messed about with my broadband service not working ->

  • DrS_Reynolds Shirley Reynolds #FBPE (@DrS_Reynolds) reported from Norwich, England

    @Just_Ranting2 @virginmedia @Virgin We’d just like someone who can solve problems to pick up the phone instead of passing on to another person who can’t or won’t help. I’m currently texting someone who must be on Mars judging by the speed of response

  • buntyhoven Hannah O'Hanrahahanrahan (@buntyhoven) reported from Norwich, England

    How easy is it to pair a new Virgin Media remote to a TIVo box? My current remote is not working very well anymore so I've ordered a new one and now I'm panicking. (YES I've changed the batteries/checked the sensors etc)

  • JohnK83489203 John K (@JohnK83489203) reported from Norwich, England

    @virginmedia @ravaldhiren My bbc1 hd still not working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hattie_barnes hats (@hattie_barnes) reported

    Why is it so difficult to change your package with Virgin media?! Tried 3 different methods and still no closer 😤awful customer service

  • richiebyte Richie (@richiebyte) reported

    @virginmedia Actually never mind I have had enough nonsense from your company and I have waited long enough for a response to my complaint. Escalating my complaint now.

  • the_janner Ross Eady (@the_janner) reported

    @virginmedia Your level of service is beyond belief. I want to speak to a human and get some idiotic bot which doesn't help at all. GET ACTUAL HUMANS TO ANSWER YOUR PHONES

  • TobySchuster Toby Schuster (@TobySchuster) reported

    @virginmedia Thanks, the number helped. The fact that apparently after more than 24 hours the issue hasn't been fixed less so.

  • B_O_B_S_K_I Robert (@B_O_B_S_K_I) reported

    @virginmedia That’s the same tripe you put in the email and the eamail last year, and the year before that….etc You take ppl for fools! Thankfully there are now better options 1Gb speeds up AND down for £25 pm.

  • garrydcollier Gaz (@garrydcollier) reported

    Hi @virginmedia - Why can't I access my bills online all of a sudden? It's all well and good writing quirky crap like "maybe it's a glitch in the matrix" but you can't justify a 10% price increase if your infrastructure can't keep up with the 21st century.

  • ArlandriaLamb Sharon Potter🖤💛 (@ArlandriaLamb) reported

    @virginmedia ..... Again??? Why don't you inform your customers of an outage instead of them finding out through looking on the Internet??

  • andyibbs Andy Ibbs 💙 (@andyibbs) reported

    @virginmedia - been waiting on your chat service for two hours now. Does any human exist, or are you just bots?

  • BeersManchester Beers Manchester (@BeersManchester) reported

    @virginmedia I want to cancel my service, but don't want to wait for 50 minutes again to be hung up on. What can I do?

  • jsa_photo Jon Stanley Austin (@jsa_photo) reported

    @hannahughes @virginmedia I got through the whole playlist and it started from the top again. Had to hang up at that point 😫