Virgin Media Outage Report in Bungay, Suffolk, England

Problems in the last 24 hours in Bungay, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bungay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bungay, England

The most recent Virgin Media outage reports came from the following cities: Norwich.

City	Problem Type	Report Time
Norwich	TV	11 days ago
Norwich	Wi-fi	21 days ago
Norwich	Internet	24 days ago
Norwich	TV	26 days ago
Norwich	Total Blackout	1 month ago
Norwich	TV	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bungay, England

Latest outage, problems and issue reports in Bungay and nearby locations:

• 
  𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported 4 minutes ago from Norwich, England

  @virginmedia NR1 4BS if need to check, it’s not letting me report the problem

• 
  Ash Ashman (@thomasashman64) reported 6 minutes ago from Norwich, England

  @jongaunt @virginmedia They keep not taking my direct debit out then charge me for not paying .. their customer service is appalling no one speaks good English.. in rented accommodation so cant change provider

• 
  尺ㄖ乃 (@robbuhler) reported 15 minutes ago from Norwich, England

  @virginmedia evening, we have phoned once today re; activating WiFi hub, however it’s flashed all day. We reset but still flashing hours later, and now can’t get through on phone to activate new WiFi box. Any help at all? Been on hold for an hour now, no WiFi for 2 days.

• 
  Areej Alruwaili (@missrose0078) reported 17 minutes ago from Norwich, England

  @virginmedia Hi I tried to call the customer services, but no body answer me. My broadband doesn’t work and there is no signal for internet. I don’t know what’s the problem Can you help me plz as soon as possible 🙏🏻I have online meeting after two hours

• 
  Sam Gravener (@Spr1718) reported 23 minutes ago from Norwich, England

  @BenJaneDavies @virginmedia Well this is the thing!! We had cancelled because we weren’t happy they couldn’t match the new customer offers for us. Retentions rang and beat the offer instead. Said would all be up today but have had issue after issue! They’re so incompetent

• 
  gary thompson (@garygts85) reported 24 minutes ago from Norwich, England

  Oh my god virgin media down, 3 helpline calls and still no help!!#nightmare#virginmedia#nobroadband

• 
  Troy Balmayer (@TBTheReviewClub) reported 27 minutes ago from Norwich, England

  @TumbleweedBob @virginmedia Sorry to jump on your thread, but I'm also having issues with @virginmedia who are awful at customer service and I'd just like to cancel my contract. Tried to do this morning but webchat decided to end and I've heard nothing back.

• 
  𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF (@OJayHealth) reported 31 minutes ago from Norwich, England

  @virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen

• 
  James Pegg (@PeggJames) reported 35 minutes ago from Norwich, England

  Trying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia

• 
  Sam Gravener (@Spr1718) reported 35 minutes ago from Norwich, England

  @virginmedia Media service. We had cancelled and got a call Tuesday offering us a better deal, to be activated today. Rang earlier and spent nearly 50 minutes on the phone with a great woman who went through our new package which for some reason hadn’t been auctioned.

• 
  Troy Balmayer (@TBTheReviewClub) reported 39 minutes ago from Norwich, England

  @virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.

• 
  Abi (@AbiMuddiman) reported 39 minutes ago from Norwich, England

  @virginmedia my WiFi keeps dropping out, can’t sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 51 minutes ago from Norwich, England

  4 days in and the Internet still isn’t working, very poor @virginmedia 👎

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 53 minutes ago from Norwich, England

  @virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 54 minutes ago from Norwich, England

  @virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏

• 
  Kerry 👩🏻‍💻 Marketer (@MM_Kerry) reported 56 minutes ago from Norwich, England

  @virginmedia Yep, it’s so slow and unreliable

• 
  Troy Balmayer (@TBTheReviewClub) reported 56 minutes ago from Norwich, England

  @virginmedia No, nothing was resolved. I still wish to cancel my contract

• 
  Ash Ashman (@thomasashman64) reported 58 minutes ago from Norwich, England

  @virginmedia Media issues but I'd rather not discuss on here

• 
  Ceyda Aldemir-Down (@aldemirdown) reported 58 minutes ago from Norwich, England

  @virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪

• 
  💀👽 (@SaintNickII) reported 60 minutes ago from Norwich, England

  @virginmedia u can suck my ass ur wifi is shit

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Binil Sivan (@binilsivan) reported 4 minutes ago

  @virginmedia 20/03/2022 - Calls to the customer care. 30 minute on the call. Agent books another technician for 22/03/2022. 4/n

• 
  smallbutdeadly (@SBDVintage) reported 5 minutes ago

  @virginmedia continue to rip-off loyal customers (20+years) while offering new customers record low deals! I can't even use my Amazon Prime or use the FREE ALL4 service because my equipment is obsolete, & I'm paying 3 times what they are offering newbies! Way to reward loyalty!

• 
  Callula (@Callula5555) reported 7 minutes ago

  @virginmedia This is the second night in a row I've had issues with my internet from 12am onwards. Has this been a common occurrence for others on Virgin Media?

• 
  Binil Sivan (@binilsivan) reported 7 minutes ago

  @virginmedia 25/04/2022 - Calls customer care to enquire about refund of the bill and automatic compensation as mandated by Ofcom. After close to waiting 45 minutes gets connected to an agent who is junior enough not to understand the ask and transfer it to a senior agent. 12/n

• 
  sumi (@sumeyuh) reported 11 minutes ago

  @CallumFWoodley @felhaunter @virginmedia From west midlands ive noticed other people around the UK r having the same problem too

• 
  leo (@Liveinfastlane) reported 18 minutes ago

  @killro__ @virginmedia @CommunityFibre CF is 1000% more reliable. Never goes down.

• 
  Tayy🌷 (@itsaadeeswife) reported 19 minutes ago

  Virgin media need to fix their ****** internet I’ve had enough

• 
  Binil Sivan (@binilsivan) reported 20 minutes ago

  @virginmedia 22/03/2022 - Technician turns up. Blames the first technician for not checking the inbound connection as it is dead. As per him it needs a network engineer who is very confident that it can be resolved and will come on 23/03/2022 and will inform next steps. 5/n

• 
  sumi (@sumeyuh) reported 24 minutes ago

  @felhaunter @virginmedia WAIT r u having the same problem around like 10-1am THEY just switch it off????

• 
  riley 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@riIeyswag) reported 24 minutes ago

  .@virginmedia my internet has gone down every night since last Saturday why can you not just have stable services oh my god