Virgin Media Outage Report in Auchterarder, Perth and Kinross, Scotland

Problems in the last 24 hours in Auchterarder, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Auchterarder, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Auchterarder, Scotland

The most recent Virgin Media outage reports came from the following cities: Perth.

City	Problem Type	Report Time
Perth	Internet	2 months ago
Perth	E-mail	2 months ago
Perth	Internet	3 months ago
Perth	Wi-fi	4 months ago
Perth	Internet	5 months ago
Perth	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Auchterarder, Scotland

Latest outage, problems and issue reports in Auchterarder and nearby locations:

• 
  Aldobear7 (@theperthamateur) reported 30 seconds ago from Perth, Scotland

  @Edward_Adshead @virginmedia Can he look at my complaint? Would have saved me going to Cisas?

• 
  Elaine Blair (@Perth_Librarian) reported 1 minute ago from Perth, Scotland

  @virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back

• 
  Scott Campbell (@soupy30061976) reported 4 minutes ago from Perth, Scotland

  @virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging

• 
  XxTrishxX (@Titch17) reported 5 minutes ago from Perth, Scotland

  @virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks

• 
  sdc (@tiffdoha) reported 6 minutes ago from Perth, Scotland

  @virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!

• 
  Mark Westwater (@truegravity) reported 8 minutes ago from Perth, Scotland

  @virginmedia But that is all I’ve received from you over the years. Will I incur more costs calling you again? Outside of this thread I’ve never seen your 0345 number as you don’t advertise it online or in your app (installed yesterday). You shouldn’t treat a long term customer this way.

• 
  Derry Soper (@derrydelsoper) reported 10 minutes ago from Perth, Scotland

  @virginmedia Online chat adviser no help in solving my issue, on moving house

• 
  Frankie Sweeney (@frankieS1987) reported 22 minutes ago from Perth, Scotland

  @virginmedia absolute joke. Been calling all week to get internet in the summerhouse and they have upgraded our package without us agreeing to it, now everytime we phone we’re on hold for half an hour then when we say we want to cancel they just hang up on us! Robbing Bastards!!!

• 
  Stu (@ShedBoyStu) reported 25 minutes ago from Perth, Scotland

  @Kevin1982 @virginmedia Been playing up in PH1 as well since 1am never usually have any issues.

• 
  iain mcmillan (@iainmcm1) reported 31 minutes ago from Glenochil Village, Scotland

  @virginmedia is there a problem with phone lines as been trying for one & half hoours to get through to speak to a person also if i press 1 it sends me text telling me to go online i want to cancel my contract so need to speak to a person

• 
  simon d martin (@craigiesaint) reported 37 minutes ago from Perth, Scotland

  @virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter

• 
  Alan Kinloch (@AlanKinloch) reported 40 minutes ago from Dollar, Scotland

  @vmbusiness Not when you offer products you can’t then install, but take payment offer installation dates then cancel weeks later without any regard to the customer!

• 
  Mark Westwater (@truegravity) reported 42 minutes ago from Perth, Scotland

  @virginmedia Can someone be sent to fix my broadband. I’m restarting my router multiple times/day. Called up and automated response says there’s a problem and call back in 24hrs. I do and get same response.

• 
  iain mcmillan (@iainmcm1) reported 45 minutes ago from Glenochil Village, Scotland

  One hour two minutes and got hung up thanks virgin media customer service is really 💩💩💩

• 
  Frankie Sweeney (@frankieS1987) reported 47 minutes ago from Perth, Scotland

  @virginmedia I’ve cancelled, I’m going with Sky. Ridiculous customer service

• 
  Yvonne Harley 🤘🏻🎶☠️ (@YvonneGHarley) reported 48 minutes ago from Glenochil Village, Scotland

  When you watch the status updates from @virginmedia and it goes past the planned resolution time - when working from home becomes a challenge- eta now tomorrow so that’ll have been nearly 30 hours with no service #workingfromhomechallenges

• 
  XxTrishxX (@Titch17) reported 49 minutes ago from Perth, Scotland

  @virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65

• 
  XxTrishxX (@Titch17) reported 52 minutes ago from Perth, Scotland

  @virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service

• 
  XxTrishxX (@Titch17) reported 57 minutes ago from Perth, Scotland

  @virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65

• 
  iain mcmillan (@iainmcm1) reported 58 minutes ago from Glenochil Village, Scotland

  @izzwoz @virginmedia Its terrible service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GJM (@zombie_apoc1) reported 6 minutes ago

  @afarmer78 @ShieldVoC @virginmedia Your first mistake was signing up to VM. I’d take their advice, return the phone and go to a company who at least shows some customer service.

• 
  Tom_Chapell (@Thomas_Chapell) reported 6 minutes ago

  @virginmedia That would be great. But 2 doesn't work. Anytime after 4?

• 
  Sue Carr (@snoo999) reported 7 minutes ago

  Let's see if @virginmedia can rectify their mistake of leaving a elderly vunreable person without a phone line or emergency line for over 2 weeks. #Shameful

• 
  Tom_Chapell (@Thomas_Chapell) reported 10 minutes ago

  @virginmedia Yes we are. But I was questioning the ethics of a company that is happy to charge a hefty cancellation fee, despite me repeatedly calling technical services for months in the current address because there is NO service.

• 
  Dan James (@DanJamez93) reported 11 minutes ago

  @virginmedia I’ve caled twice today and noone understands me or what im explaining!!! Beyond usefull customer service and havent even been with yourselves 2 weeks

• 
  AkagiPanda 🐼 PNG VTuber 🤍 (@PandaAkagi) reported 11 minutes ago

  @virginmedia The login to My Virgin Media works fine, but when trying to access webmail you are met with "mailbox unavailable", all devices linked to the email account also claim the credentials are incorrect. They aren't, because they can be used to log in to My Virgin Media. (1/2)

• 
  Stephen Crowther (@stephencrowther) reported 13 minutes ago

  There’s a reason why @virginmedia’s logo is an infinite loop. It’s because that is basically what their customer service is like.

• 
  JoycieB (@blairjoyce3) reported 14 minutes ago

  @O2 @virginmedia I'm a customer of both but when I go into O2 it wants me to join Virgin Media to participate and vice versa ..

• 
  Dave (@jsbdave) reported 18 minutes ago

  @virginmedia Hello! Are the email servers down?

• 
  Claire (@Claire_Stapley) reported 21 minutes ago

  @lyn414 @Virgin @virginmedia I am exactly the same - keep losing access to my Blueyonder emails - definitely a recurring issue