Virgin Media Outage Report in Auchterarder, Perth and Kinross, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Auchterarder, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Auchterarder and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Auchterarder, Perth and Kinross, Scotland
The most recent Virgin Media outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
TV | |
| Perth |
Phone | |
| Perth |
||
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Auchterarder, Scotland
Latest outage, problems and issue reports in Auchterarder and nearby locations:
-
Ian 🏴
(@Quietbiglad) reported
from
Milnathort, Scotland
@virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice
-
Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
@virginmedia Can you PM me for my details so you can call me to sort my broadband issue. Already spent over ten hours of my life on the phone in 2019 to you. #hopeless
-
Alan Kinloch
(@AlanKinloch) reported
from
Dollar, Scotland
@vmbusiness Not when you offer products you can’t then install, but take payment offer installation dates then cancel weeks later without any regard to the customer!
-
Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia received email regarding returning equipment; however I was advised to take it to recycle centre - which I did. Unable to log in to my account to contact team as I'm no longer your customer. I don't expect to be charged.
-
Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
£28 for #JoshuaRuiz2 you’re having a laugh Sky WTF @virginmedia he’s not even a decent boxer. #sky #boxing #virginmedia #nothanks
-
Ian Cowmeadow
(@cowinthemeadow) reported
from
Perth, Scotland
@virginmedia no coincidence that as I'm not renewing my contract, my Wi-Fi has been playing up during the last 2 weeks and is now unavailable. So much for looking after its customers. (I'm still paying for this service btw)
-
simon d martin
(@craigiesaint) reported
from
Perth, Scotland
@virginmedia morning I have tried twice to get through to your customer relations department.. 30 mins each time to no avail. Not goid enough sorry but really need discuss an important matter
-
sdc
(@tiffdoha) reported
from
Perth, Scotland
@virginmedia I spoke with a rep last week that needed to escalate my issue. She advised someone would contact me, still waiting. Anyone there??!
-
Stu
(@ShedBoyStu) reported
from
Perth, Scotland
@Kevin1982 @virginmedia Been playing up in PH1 as well since 1am never usually have any issues.
-
XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia AR Thank you however this is not helpful. We need someone to take ownership which equates to excellent customer service
-
Lesley
(@lesharkey1) reported
from
Scone, Scotland
@virginmedia I’ve now been waiting on the phone for 35 mins to cancel - is this a tactic in the hope people give up and stay with you 🤔
-
Alan Stewart
(@SaintlyChild) reported
from
Perth, Scotland
@virginmedia does anyone work there anymore on hold for over 30mins my daughters phone not worked for a week nobody answers. Service is appalling you must have SLAs you need to meet. #angrycustomer #virginmobile
-
XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia Absolutely disgusting service from your team. Appauled and disappointed that people in your industry treat people the way we have been treated. Currentlywritting to FOS @_bhoy1 @Ratbhoy65
-
XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia We have an outstanding complaint logged and your team promise phone calls which never happen. When we call back through your team are not equipped to deal with the issue and just CUT the call disgraceful @_bhoy1 @Ratbhoy65
-
XxTrishxX
(@Titch17) reported
from
Perth, Scotland
Absolutely shocking and disgusting service from @virginmedia #virginmobile
-
Trisha Wood
(@trishawood7) reported
from
Perth, Scotland
@virginmedia I am trying to send back equipment and been sent the pack but I can’t get it all out! I need help!
-
Derry Soper
(@derrydelsoper) reported
from
Perth, Scotland
@virginmedia Online chat adviser no help in solving my issue, on moving house
-
Scott Campbell
(@soupy30061976) reported
from
Perth, Scotland
@virginmedia absolute joke.. Well over an hour on phone and have NO ISSUES SORTED .. changed dept 8 times.. raging
-
Elaine Blair
(@Perth_Librarian) reported
from
Perth, Scotland
@virginmedia TY for scamming me with the offer of an “upgraded service” without telling me this “upgraded service” would remove the kids channels that my daughter watches. Thank you for keeping me on the phone for 40mins to tell me I’d need to pay an extra £5 to get them back
-
XxTrishxX
(@Titch17) reported
from
Perth, Scotland
@virginmedia I did take the +44 off and put 0 but never used another 7 will try again thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
MIAHFX
(@M14HFX) reported
@virginmedia quick enough to take funds from my account & tremendously slow in resolving customer issues
-
Rob Hey
(@robhey1978) reported
@virginmedia Money back either or anything for me being on the phone for hours on end trying to get this resolved even after asking to speak to a manager. Your company is putting it mildly **** and you should send your customer service representatives to school on how to speak to people.
-
Rob Hey
(@robhey1978) reported
@virginmedia Through yourselves my direct debit was set up for the 19th of January and as I had no service you still took it.
-
Anya Kinsella (Anya Fay)
(@Mentalmelodic) reported
from
Rugby, England
@virginmedia is there a problem with connection in Rugby? Internet dropped during lesson, 13 mins ago. Reboot not working.
-
kit
(@kitsoup) reported
@GhostlyFelis @virginmedia Watch out...customer relations are particularly nasty...b prepared be abused ,called a liar, b lectured to on how ALL OTHER internet providers are rubbish.he actually sneered "you'll be phoning them all the time complaining about your internet" what?.. like I do with Virgin?!!
-
Richard LW
(@rrllw) reported
@virginmedia It's not my equipment. have checked my neighbour and 10 houses down. internet lost simultaneously about an hour ago.
-
sarah chappell
(@sarahch1979) reported
@virginmedia I can’t access virgin on the go I’m trying to watch it from my pc it tells me 5 devices are registered but I it’s the same device I try to register it to watch and it does nothing someone told me they would phone back and never did @VMSolutions_
-
ST👀 🏴🏳️🌈
(@s711art) reported
@virginmedia I have exactly the same problem I had in November that required an engineer to come out coz of an issue in the street. I was told 3 months prior to that there was no problem but it ended up there was!
-
MMRahman
(@M14HT_R) reported
@virginmedia Trouble is that there is no advice or solution offered. The last advice (if you can call it that) was that they would escalate the issue to the technical team - once said in 2019, then on two occasions in 2020 but still no solution.
-
Doug
(@dougaitken) reported
@virginmedia Don’t blame it on customers. Did anyone choose this?! No. Your company is penalising customers through no fault of their own. Most of the reasons, I can agree with but the second you put blame on customers who are literally using what they pay for, that’s horrible.